I'm an 18-year [male] RN and NP who worked at this disaster of a facility for 3 months-ish (Feb-May…read more2025), which is the standard RN staff turnover rate for this place. The CNA turnover rate is off the charts. Every couple Mondays, they have new employee orientation because they cannot keep staff. During my orientation, one of the CNAs literally walked out, and the HR girl (starts with a K), was totally oblivious. Holy Cross Care & Rehab is a beautiful, sprawling, turd-polished facility. It Googles at 168 beds, less than half of which are filled since the pandemic. Can you imagine the upkeep on a failing massive complex like this??? And God forbid being a patient there...call lights don't make sounds, so sometimes they are going off for 20 minutes or more just for basic patient needs. Holy Cross Care & Rehab is associated with Trinity, but it isn't anywhere near the quality of care you might experience from actual Trinity, which is a solid Catholic health system which is otherwise true to its tenets. As a nurse, this job was scarring because my patients were so unhappy and unsafe, and I was forced by admin to sign off on care tasks that were not being performed. Every shift, I had to sign off on mechanical lifts done without proper staffing, and the ADON's motto was, "as long as State's not there." About 1/10 mechanical lifts in this facility (pretty much just the falls and/or when family is around) are done with a x 2 assist. Not cool. Don't go here if you at any possible risk of developing a bed sore because it will absolutely get worse, and they will blame it on the last facility you came from. The wound care is abysmal! After my 8th or 9th week of performing 2-person mechanical lifts with just me, I put in a complaint, and their response was to terminate me. Yay, actually, because now I have 26 weeks of unemployment to find a facility that actually cares about their patients. God bless.

It's been ten years since my stay there. I have lasting effects of my time there, both physically…read moreand emotionally. The DON has changed since my time there (thank God). I pray things are better for the patients. Three months there was the worst experience of my life. Be very careful in your choice of this place. I could have perhaps sued but didnt. Just one suggestion: please have a way of reporting abuse with someone outside the facility. In my case there was no way I could find someone to report the abuse of the Director Of Nursing, the buck stopped with her. No one knew except her and her team

To whom it may concern, I find it comforting to walk out…read morethe door of Kindred know great care and respect is being given to my loved one. Having worked nursing homes ect for years I know what to look for and when. I find This nursing home tip top shape and that goes for all departments. The New Executive Director is doing and excellent job and is out with the staff and residents. He stops and talks to them and helps them talk through the problems. The staff as a whole is very good and I have no complaints about the quality of care our loved one is getting. A thankful consumer.

I have so many good things to say about Creekside Rehabilitation. The staff was; responsible,…read morerespectful, patient and kind. Even though, I was under half the usual age of the average resident. I felt well accepted by everyone. I had to celebrate my birthday during my stay st Creekside. The nurses and aids even threw me a little surprise party. I felt very welcome and loved. I knew it wasn't home, but if I ever have to recover from a huge surgery inpatient again, I will be going to Creekside again. I wouldn't be walking as good as I am now. Without the help from the physical and occupational therapists.

Not just NO. I wouldn't even recommend this place to my worst enemy…read more One point in time I found feces on my dad bed, his bed was made once in the 2 weeks that he was there. I brought the above to the attention of the staff who then took care of the situation. There is an orange form that you can fill out for any complaints but again I was afraid of retaliation or even worse care for my dad.

No aftercare.They did not call me at all, except for billling. Hospital care good, but left me…read moreunable to walk and not giving me a single call as to aftercare or appointments.

I have 2 family and 3 stays. Nice place but clothes are often stolen and food is terrible.read more

Great place to work! Love this home like environment! Great teamwork and kind loving people. We…read morereally spread the love and care to our residents!

Fantastic facility. Very caring and devoted staff. Lay out and rich wood color is very warm and…read moreinviting. Food and dining service is prompt, hot and yummy. Would bring my loved ones here anytime for rehab or long term care.

From the owner: Caring People Make the Difference…read more Caring people make the difference at West Bend Nursing and Rehabilitation. You can feel it the minute you walk into our community and meet our staff. They are experts at senior healthcare who are not just doing a job, but following a calling. They are here to help you and your family find answers, solutions and peace of mind. In fact, they become an extension of your family.West Bend Nursing & Rehabilitation has easy access to the Notre Dame campus, South Bend Museum of Art, Silverhawks minor league baseball team, East Race waterway, parks, local golf courses, and a close drive to Southwestern Michigan beaches.Accepting Medicare, Managed Care and Private Insurances, our specialists will help you understand your benefits.Also, we accept Medicaid and can help with the application process too!Call and ask for a member of our admissions team for more information or stop by and visit. We look forward to serving you!

My friend is there. He has had a stroke and cannot do most things himself. The staff is more…read moreinterested in getting patients to the dinning hall than answering call lights. I turned on his light for help twice and it was ignored. He was falling out of his chair . I was able to get him to the door way . I have to walk with a walker and it was not easy to get there. A person from the office came by and saw it and called for help and they came but had she hadn't come by, he wouldn't have been helped. They want him out of there before Medicares 20 days so they can charge more by private pay. I am looking for a better place and have appointments to check the places out before I move him. I wish I had checked this place and he wouldn't have gone there from the hospital. The 2 places I choose were full so this was my third choose. What a mistake.

I am concerned for the "medical" care being offered @ Sprenger…read more... I have a diabetic friend currently there that doesn't even have a "restricted" diet ....this is very concerning for his health needs, I questioned him about it & he led me to believe there's one Dr. who is responsible for the entire unit? Whom he has YET to meet with even after already being there for a week.... I'm concerned for his health & well being if NO ONE is monitoring his needs correctly....