I booked a last minute brake pad and rotor service and got my car fixed the same day. The service…read moretook less than 90 minutes and they even snapped my bumper back together without me asking a free of charge! Highly recommend and will be returning to support this local business.

I'm extremely disappointed writing this…read more Over the years, I've been recommended by several people to John's Tires & Brakes because they were always friendly and made customers feel like family. They would offer rides, snacks, and made the experience feel personal. Because of that, there was a lot of trust built. Unfortunately, someone very close to me recently discovered that multiple repairs done here were either poorly completed or failed far sooner than they should have. Spark plugs that were replaced last May (with only about 5,000 miles driven since) were already completely fried, despite typically lasting much longer. Wiring that was replaced just last month also needs to be redone because it's damaged. On top of that, another mechanic showed that the welding work done on the muffler/exhaust was poorly done and may have contributed to further damage, including the catalytic converter needing replacement. I strongly encourage anyone getting major repairs here to seek a second opinion.

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Great customer services excellent and friendly. Had our brakes replaced and transmission fluid…read morereplaced. The pricing was fair. They did a great job and were thrifty.

did an amazing job Josh the service manager is one of the best people I've ever dealt with. I…read morealways take my vehicle here.

Had a not so good experience here. I paid extra for diagnostic, but was never told what was wrong,…read moreuntil I asked. Was told my car needed over $900 worth of work... when I got a second opinion at a car service place in Hilliard, was told half that price, and car was perfect after service was completed. I wouldn't trust this place, especially if you are a woman.

Great service and great prices. Slightly sketchy hours but they do great work. Highly support!read more

My best friend referred me to Charlie Hand. She calls him her "car dad" and he really is like a…read moreloving father who always fixes your car. His prices are fair and he doesn't fix what isn't broken.

Walleed and Mike have a good system going. It feels honest, lots of people working on different…read moreprojects. There was good communication on different plans of attack on how to diagnose my trucks problem, felt like I knew what was going on and when. Would love to see more people go to them so they can expand.

From the owner: Affordable Mechanic Shop in Columbus, OH $39.99 Synthetic…read moreBlend Oil Change $49.99 Full Synthetic Oil Change

The repair technician and manager are very honest thank you so much I will be back againread more

When my car needed new tires, and I had to work all day,.... I called them up and they got me…read morescheduled. I went ahead and got the highest brand since that's all they had at the time. I dropped it off, went to work and picked my car up after my shift. Cue today, while I am driving through ice and snow, my car moves like a dream. Only had minimal sliding. Great choice and I am glad I bought them. Thanks Grismer!

20 minutes for a tire patch, only $10 regularly but they did it free. Quick, friendly, and…read moreprofessional.

If i could give this place no stars I would. They are very unprofessional and have cost my partner…read moreand I a lot of extra money to fix their mistakes and negligence on both of our brake jobs. My car i had spent a little over 2,000$ to fix my brakes and to get a new tire. And honestly I'm not even sure if the tire was new. They told me "we didn't think you cared about your car" "we did what we thought would get you by" and even said "we didn't test drive it" after I voiced my concerns over my brakes being sketchy. They even basically admitted they discriminated against my car itself. After the 1st time they gave me back my car I should of just went to another shop. The brakes immediately after getting it back felt like they were going to completely fail. Took it in a 2nd time and more issues miraculously popped up. After that...the 3rd time MORE issues popped up which in total was a little over 2,000$. They ended up messing up the brakes yet again so I went to a different shop where it cost me 600$ to fix what Good Grip said was fixed and the noise was most likely my suspension that I was hearing. I should've investigated further into this shop before going to it and I would of known to avoid this place entirely. Like others, it's very close to where I live and that makes it convenient. Shame on them for not caring about their customers. Shame on them for using warped parts or not double checking after putting them on, using very cheap brake pads, not caring enough to even test drive a car after a brake job, discriminating against my car I drive and not giving me the same respect as others, etc. IF YOU WANT RELIABLE SERVICE AND SAFETY IN MIND PLEASE PLEASE PLEASE DO NOT GO HERE. YOU WILL SPEND MORE MONEY TO FIX THEIR MISTAKES AND NEGLIGENCE/LACK OF CARE

Came in for a tire repair, I was in and out in less than 30 minutes. John did a phenomenal job in…read morekeeping me well informed. Id recommend to my neighbor and I will be back when it's time for my breaks to get repaired.

Awful. Made purchase a 4 tire purchase and appointment. They never showed. The transaction was left…read morepending in my account for days. I had to cancel a vacation out of state we had planned on for a year. I was not able to purchase tires from somewhere else until the pending transaction fell off my account. Called there customer services and was disconnected multi times.