My daughter, who was preparing for an imminent cross-country car trip, suddenly discovered that one…read moreof her tires was reported as low on air. She was unable to fill it up with her compressor. She called AAA, and they were also unable to fill it, so they towed it to Meineke in Beverly. It was near the end of the business day, so she figured they'd get to it the following day. What she didn't know was that the shop would be closed for the following four days. The next morning (before we knew that Meineke was closed), I had called and left a message on their voicemail. Then we learned about the closure, so my daughter started to figure out how to get her car towed elsewhere. However, to my very pleasant surprise, Chris from Meineke called me back. Apparently, he was catching up on some work during the closure, and had a mechanic on emergency standby. I described the situation to him, and he said he'd see what he could do. The next thing we knew, Chris and the mechanic, Paul, had thoroughly checked the bad tire for leaks, checked the valves on all four tires, fixed the valves on two of them, topped off the fluids, and checked and inflated the spare tire in preparation for the long drive ahead. All without requesting any compensation at all, on a day that they weren't even open! This saved my daughter considerable aggravation, time, and money. It was truly above-and-beyond. A heartfelt thank-you to Chris and Paul for helping us out of what was shaping up to be an all-day stress event, and for reminding us that there are such wonderful examples of professionalism and kindness out there.

I had brought my car here a couple weeks ago because I broke down twice in one week. They told me…read morewhat was wrong with my car in full detail. The prices were not nearly as high as I had expected it to be. Staff are friendly. I recommend this place! I will definitely be back for any future needs!!

While all Valvoline's make the oil change process simple and smooth, this is the best location by…read morefar. I've here a few times and every time I'm amazed at how quickly and efficiently the team runs. Robert and Jason looked over everything in my car and were able to quickly check my fluids, lights, tip everything off, change my air filters and they even helped with my wipers which had been set wrong by the windshield company. They answer questions completely unrelated, give advice for where I can get my starter checked, they know cars and they know the local body shops for things Valvoline doesn't cover. Andrew took care of my Oil change while the guys were taking care of the rest of the car and helping to tighten a lightbulb that loosened. All in all, I was out of there in 22 minutes including the wait time, two biscuits for my dogs and a coloring pack+ crayons for my toddler. We don't go anywhere else!

Stay away . Manager is very hostile. Messed up my Truck…read more cost $$$ to fix it after they damaged the transmission. Used the wrong Transmision fuild. The tourqe convertor started banging and transmision went into limp mode would not shift gears. I towed it to the honda dealer all the did was change the fluid again and it is fine now. Dealer used correct fluid and was $189 for service Vavleoline was $240 and only did an exchange for 5 minutes per Managers statement. Not enough time to exchange the fuild properly. dealer says I should change fluid again to make sure its all flushed out. I Just want my $240 Back since this is costing over $800 for 3 transmision oil changes and a Tow . I overpaid for really bad service and a rude Manager.

Would not use this site. They take advantage of young drivers to sell them on changes they do not…read moreneed. When I spoke with the manager and the service he said he has it on recording. Watch out they sell things before asking. Should have picked up a phone and called the person that owns the car nor the 19 year driving it. Very irresponsible of them. I will not be sending any of my vehicles to this location any more. The manager is a real piece of work. Watch out

Went for an oil change. Waited for about 20 minutes to into the bay. I was told they could not do…read morethe oil change, said I had a bad oil leak from the pan. I was told I should see a mechanic asap. The next day I went to my mechanic and was told there was not leak and did the oil change for me.

Reliable place with great service! I first went to DiBacco's last year when I needed a car…read moreinspection and I returned again because I loved their service! First off: for car inspections it is first come first serve. The minute they open, anyone can come in for a car inspection. I think this is a good and bad thing. Good thing if you can get in their early but bad if you want to be in and out. Second, the space itself is VERY tight. Last year when I went they had a gas station which made things difficult when bringing your car for appointments. They have now gotten rid of that which is great! This leaves more room for cars when they ask you to leave them. I will say, today I was in an weird scenario where I arrived to have them check something about my tail light (they were very kind and just looked at it to verify it was working but, that is a different story though lol) and I was ready to leave after being told it was fine. Unfortunately, my car was trapped between the cars that were parked in front of me and the cars parked behind their garage. There was literally no room for me to move my car. Luckily I still needed to get my car inspected (I was planning on leaving and coming back) so I just told them I'll leave my car here and I walked back home. I'm fortunate to live close enough to do this but if you live any farther I'm sure this would have been annoying. Outside of the space issues, their staff is friendly and their services are a great value. They are quick and communicative. Highly recommend going here! Tip: if you need someone to drive you here to pick up your car, just drop them off at the CVS which is next door to DiBacco's. This makes everything 10 times easier

Highly recommend, especially if you have a student attending nearby colleges. We had a mini…read moreemergency and not only did they take our daughter's car in right away but they fixed the issue and were extremely kind while constantly keeping in touch with us (especially since we don't live nearby). Incredibly reasonable $$ as well. Olivia from the office was fantastic to work with too, she responds so quickly to email.

All of the staff are very nice. Prices for service is no other places to compare. My wife and my…read moredaughter come to this place too. Tyler-the manager is always friendly.

went to get my tire serviced for a flat, services were refused and i was told to go to Town Fair…read morewhich is more than a mile away. terrible service, very rude and unprofessional $30-$40 for a tire repair when it can be done at tire warehouse for $15-$20

Brought my mom's car in for her (with no appointment) when one of its tires seemed to be losing…read moreair. I thought that it was just a slow leak, but my mom, who doesn't always make the best decisions, said to just get a new tire. So that's what I went to Sullivan Tire to do. I told the guy behind the counter (whose name I wish I could remember) why I was there, and told him that I wanted a good tire, but not a super-top-of-the-line one. He could have just kept his mouth shut and let me spend money on a new tire, but instead he said that they'd check it first and see whether or not that was necessary. A short time later, he let me know that they'd found a nail in the tire, and that they'd removed it and patched it up. I was out of there quickly, and on the cheap (under $40). Can't ask for much more than that. I know where I'll be going next time I need tire service.

On a Saturday turned away because your store wasn't properly staffed. Mind you the service I…read morerequested is less than 1 hr to do.

I have to thank all the technicians at my local Jiffy Lube for their expert attention to detail…read moreapproach and friendly customer service!!! DANNY really stood out to me and was so professional, knowledgable, RESPECTFUL and courteous with me during my visit! I know respect, and being a retired veteran he thanked me for my service and it meant a lot to me!!! Please give him 5 stars from me!!! Signed, Wendy (Happy Customer)

Put oil in the cars…read more went for an oil change At this location and within 10 minutes, they said they were finished. It was the quickest oil change I've ever had. As I was driving away, I got a check oil light in my car. My car is very electronic so I thought maybe the oil change triggered Something! I believe they did not put oil in my car. Maybe a quarter two but I was charged of course for a full synthetic oil change. I have been driving with the check oil light on until I hit the desired miles to get a new oil change. I just took my car to the Volkswagen dealership --- and I have no oil in my car. My engine was about to sieze. There was no leak and yes, I know I was not smart to get this checked sooner, but I trusted that they had put oil in my car!!!! There is no way they know what they're doing at this location! I'm actually never going to go to a Jiffy Lube again !!! I came Extremely close to needing to buy a new engine for my car. By the way, I've never had one issue with my car. It's on the newer side and no problems with burning oil, leakage, etc.. Update to the previous review My car is now burning oil. I can't make it to the next oil change without exhaust and getting the Chuck oil light coming on. I was told by my mechanic that Jiffy Lube not putting oil in and be driving it like that damaged my engine and will burn oil for now on!!!! Update sept 2026 My car is burning oil still I'm having to get 2 quarts put in right now because I'm not gonna make it to my next oil change the man who owns this gas station. I've been coming here for 30 years. By the way very trusted garage. Just told me he's had six people in the last few years come to him and say the same thing that she did not put oil in their car! By the way, sent an email to corporate never heard back!!!

On a Friday morning on the way into Boston to work my back tire alarm came on my tire was very low…read moreI pulled into a gas station to put air in wasn't work. I made it to Sullivan tire in Woburn am Tony could not have been kinder or more helpful . Nails in my tire had to be replaced. He got my spare on so I could get to work barely late thanks to him and I went back the next morning to get new tire on. Highly recommend! Thanks Tony Thank you also Kyle

Tony and Kyle rock! They got our car in and out today. They know cars, Tony told us how much time…read morewe can wait to replace the serpentine belt. We had our front brakes and differential fluid changed this week, and Kyle and Tony gave polite, timely, kind customer service. I highly recommend this location and Tony and Kyle's service.

They showed and tell what was needed under the hood per my experience…read more Gone back as needed. No issues.

Stopped in at 8am this morning for an oil change and requested my headlight aim to be checked, a…read moreburnt out bulb replaced, and engine air filter checked and replaced. Fast, courteous service from Tim and Lewis, competitive prices, everything done by 9 am. Clean store interior with restroom and TV. No upsell for things I didn't need. Will return.

Very quick service and the employees are very nice. The oil change price for full synthetic was…read moreexpensive, but the price was comparable to other places in the area.

I am so glad I finally stopped in to this Valvoline Express. It actually is in fact express and the…read moreentire appointment was under 20 minutes. The staff were incredibly prompt, professional, and polite. The service prices were reasonable and they easily allowed the use of company coupons. They also offered a free car wash coupon which was a nice bonus. This Valvoline express is also on the the same property as the triple play car wash and gas station so this is a one stop shop for all of your basic car needs. I would highly recommend this business to others.