Initially Orlando was proactive to get the job, showed up quickly and gave a good assessment. The scope was to install artificial Turf and back yard in- ground lights. Asked for a down payment... And this is where the problem begun. They showed up 2 weeks later, with multiple excuses. Once the job started, it took them over 15 days to finish it. Our backyard is small, so no excuse there. They had to come back several times to fix their faulty practices. 5 days after the Turf installation an area was full of weeds that grew through the turf, because they didn't properly clean the ground before the installation...then came with Weed Killer ( a dangerous chemical we always avoid using) and applied it on the turf. We had to keep our dogs off the backyard for 2 days. Also, while stapling the turf during installation, they perforated the sprinkler pipe ( capped off, but it does have water) , and next morning we had a small geiser. They also clipped with the staples a power cable of the lights they had just installed. Small short circuit messed up the new lights. Total job took over two months, though there are still some things pending since the lights are still not fully working ( some do, some don't)... But Orlando stopped responding calls or texts... So much for the warranty he loudly offered in the beginning. read more