I worked with Joseph for a chimney inspection and he was professional and had great communication…read more Prior to his arrival, he contacted me to let me know of his arrival time with a photo of him for ease of recognition and as soon as he arrived, which I appreciated for confirmation and safety purposes. During the inspection, his work was clean and did not cause debris to dirty the area. He also invited me to view the camera with a description of his process and what he was seeing, and he allowed me to ask any questions that I had. Once the inspection concluded, he provided options at varying price points for moving forward so I could make the best decision for me. While we have not decided to move forward with an electric insert (best solution for us) at this time, I greatly appreciated Joseph's candor and professionalism throughout the inspection process. And now my husband and I have peace of mind knowing the results of the inspection and the expertise Joseph operates within.

Joseph was a gem of a human. Knowledgeable and honest about our situation. We would 100% recommend…read morehim and ELITE to our friends. We will be doing our future business with Elite and we love to have Joseph as our tech again.

Scott and Anthony did an amazing job on cleaning out/servicing our gas fireplace insert and then…read morecame back a couple weeks later and handled our gutters. They unplugged numerous areas others had missed and cleaned up afterwards! Excellent work, quality service, at a reasonable price. Highly recommended.

I have used Scott's Chimney Sweep twice and had a great experience both times. Most recently,…read moreAnthony came out and cleaned our pellet stove and chimney. He was very friendly and professional and even explained his process, so I learned something while he was doing the job. I recommend them!

Requested a fireplace cleanup because of fallen leaves from an outside tree that somehow made it…read morein and also for unexplainable sudden influx of flies inside the fireplace. Francisco was able to squeeze in an appointment the following day and gave me a reasonable estimate for the work. Long story short, he discovered that the problem was more than what was mentioned beforehand and involved dead rodents that somehow made it into the flue (stuck somewhere in the middle), probably made their way in through the said tree. Francisco was able to clean everything up. He was very polite and even entertained a barrage of questions from my 8yo son. Thanks again, Francisco for a job well done.

Super nice and professional. Great communication…read more Did a great job getting the moss and leaves off my roof and making my chimney not smoke up my house for the first time in years. He took on added requests of washing my skylight and trimming back an annoying tree without fuss. Recommended whole heartedly1

Michael is great - fair pricing, great service and communication. Also good at educating me on how…read morethey fireplaces work. Will use again.

We had our pellet stove removed and found that our fireplace was cracked inside and had a damaged…read moresmoke box no damper and water damage on the chimney cap causing our chimney to have moss. My husband and I love fireplace fires. Michael was very professional, explained everything in detail and a reasonable price for the work and cleaned everything up. He fixed all the issues that we had and now we will safely be able to enjoy our fireplace for the holidays.

A-1 Professional Home Services were amazing when I had asked about a cleaning and inspection for…read moreour home, every person I came in contact with were respectful and professional. They have excellent customer service. Martin was patient and transparent when I had questions about the cleaning and inspection before setting up the appointment. John was the technician that had serviced our appointment. He was informative about what he had found and the recommendations he had suggested. He was efficient and left his work space clean. We now have a clean fireplace and chimney! If you're looking for a licensed and qualified company to take care of your fireplace and chimney needs, A-1 Professional Home Services should be your go to! BEWARE that A1 Chimney Sweep is NOT A-1 Professional Home Services. They are unqualified and will scam you out of your money.

I am writing as a deeply concerned and frustrated potential customer who has experienced an…read moreunacceptable series of failures by your organization. On 10/13, I spoke with Christina to schedule a fireplace cleaning appointment for a date shortly after our call, with an arrival window of 8:00-11:00 AM. During that same call, I requested that a supervisor contact me regarding additional questions. No one from management ever returned that call. On the day of the appointment, the technician never arrived. At 10:00 AM, I contacted Jeffrey, who informed me the technician was running late and would arrive in the afternoon. No one showed up that afternoon either. When I spoke with Jeffrey again, I provided my address a second time. He then sent a confirmation notification containing the wrong address and even the wrong city. I called back once more to correct the information so the technician could locate my home. Despite all of this, no technician arrived at any point that day. At 4:00 PM, a customer service representative called to inform me that the technician "had something to do with his wife." This explanation was completely unprofessional and unacceptable. I demanded an immediate call from a manager. No one contacted me. To this day, I have still not received a single follow‑up call from any member of management. Adding insult to injury, I began receiving text messages a few days later offering to reschedule the fireplace cleaning. I made it clear that, given the severe inconvenience and complete lack of service, the cleaning should be provided at no charge. I received no response. This entire experience is a clear example of extremely poor customer service, a lack of basic professionalism, and an absence of any meaningful management oversight. Despite multiple requests, not one manager has contacted me. Based on the conduct I have witnessed, I cannot recommend this company to anyone. If these practices continue, it is difficult to see how this organization will remain in business.

The job by technician Nikita was done well and early…read more We tried out the chimney, and it works very well. Nikita left everything clean and tidy.

The guy Mark promises a free tech visit for inspection. "Fixes" your problem without discussing or…read moredisclosing any details, then harasses you to pay an exorbitant price. The problem is never fixed and they want more money but will discount the money that they already forced out of you. Dishonesty and misdirection is their main service. My home is still under builder warranty and I just needed someone for second opinion. Mark promised me free inspection. I specifically told him not to fix anything but just give me a quote and problem list with my gas fireplace. Sends a technician that has no certification or skills, talks over the phone walking the technician in Arabic. The technician tells me he fixed it, charges me $480, later to realize that the actual charge is $250. Fun part, he will only accept direct transfer via Venmo only for payment! Next time we use the fireplace, same problem. Mark tells me, upon contacting him, that there is another possible problem. But since I am a returning customer, instead of charging me $1200 to fix it, he will charge me only $780, and discount me another $250 that I already paid. Stay away from this company. Edit(03/06/2026) Your comment shows pure shrewdness and proves my suspicion of false promises and lack of professionalism and integrity. I have posted a picture of my conversation with you on yelp. And it's not 19 months old but a month old conversation for the work your incompetent technician did on November 2, 2025. Damaging my fireplace and stating that my review is false is very concerning and misleading. I hope no one else faces this. Let me know if you need more pictures of the work your company did and the damage bill from the builder.

Had new washer installed yesterday (Wed) & installer noticed a hole in the dryer hose & recommend…read moregetting it replaced right away as it was a fire risk--yikes. Called SVM after learning this and got an appt for replacement today (Thurs). Nikitia called prior to appt & said he could come sooner and I said great. Not only was he here sooner he got the job done quickly. Our washer & dryer were side by side w/the dryer hose passing behind the washer to where it exited--when the old washer became unbalanced it had banged into hose causing the hole that were unknown to us till it was exposed when new washer was installed. As a side note, when replacing a washer or dryer do not let the installer run a dryer hose behind a washer as if it becomes unbalanced it will damage the hose creating a fire risk.

I love Sierra Maintenance. The ease of scheduling an appointment, payment options, customer…read moreservice, the actual service and results have not disappointed. A couple of years ago I noticed the amount of energy we were supposed to be getting with our solar panels had severely decreased as our SMUD bill increased. Someone recommended getting the panels cleaned. I saw a sign for Sierra Maintenance leaving our neighborhood and decided to give them a call. After they cleaned the panels, I noticed a lower SMUD bill the next month and in the subsequent months and even to this day. They also send before and after pictures which show just how filthy the panels can get. They also cleaned our gutters this time which I didn't realize had a ton of gunk in them. Our home is two-story ~ 4k sq foot. We have about 12 panels and it was ~$200 to clean them plus another $360 to clean the gutters. Excellent company, which I will refer to others as well as use again next year.

I couldn't be happier with my experience with Den Defenders! They installed my front security door…read moreas well as a security door for my slider, and they look freaking fantastic. Juan, our installer, did an absolutely amazing job. His attention to detail, quality of work, and overall installation were top-notch. Juan and Nick really crushed it from start to finish, and you can tell they take pride in what they do. The doors look incredible, feel extremely solid, and completely changed the look and security of our home. If you're looking for high-quality security doors and a team that does the job right, I highly recommend Den Defenders. Great product, great installation, and an awesome experience all around. Thanks again, Juan and Nick!

Excellent job by Juan & Mauricio!…read more Some jobs require skill when unexpected challenges present. Juan handled all issues like a pro and left my home looking as nice as when he arrived. Wait...nicer. Thanks to my new security screen doors.

They live up to their name!…read more I first had them out two years ago to clean my chimney before converting my fireplace to gas and they did a wonderful job. The technician recommended that I get the dryer vent cleaned next, which I delayed on due to other things that were needed. Last week I finally got around to scheduling the dryer vent cleaning, which was today. I was incredibly surprised when Allen showed up and after locating the vent outside, told me I didn't need it cleaned due to the short distance of the vent to the outside. How refreshing to deal with a company with such integrity. That's what I call living up to their name! Regarding the fireplace cleaning they previously did, their workmanship was great. The technician (Troy) cleaned up well when he finished and their prices are the best I found. I highly recommend them!

I sent out a request for a quote via Yelp on a Saturday and Monday, they sent me a quote for $150…read morefor an inspection and cleaning or $200 if we have an insert. Our fireplace has an old insert, so our quote was $200. They gave me their cell number in their Yelp response and I texted back and booked my appointment for that same Thursday in a 12-4 window. They do offer Saturday appointments for an extra $25 to cover their technician's overtime who normally work M-F 40 hours per week, which I think is a pretty good option if I couldn't have taken time off during the week. That Thursday, I got a call from the technician saying he was on his way. Fifteen minutes later, he showed up at 2:30 and was very polite and neat. He was also friendly and accommodating to my dog who thought the technician was her new best friend. Around 45 minutes later, our fireplace and chimney were clean and he gave me the 411 on my fireplace, chimney and insert. I owed $200 as quoted and they accept checks, cash or credit cards. No Venmo or paypal. According to the inspection, my chimney was in decent shape but it was missing a few things. He also warned me that our insert was missing some key safety components and could be a fire hazard and why. This was important information we never knew about which gave us good food for thought. Now knowing the concerns, we may never use the insert again or have it removed completely so we can use our fireplace safely. The technician gave us quotes for some of the items he recommended that we need to get our chimney in good shape: 8x17 chimney cap - $95 Crown Repair - $140 Installing a clean out door - $150 Regarding our insert which had bigger problems: repairing door gasket and hinge pin (wouldn't completely solve the safety issues) - $150 Remove and take away insert - $200 This was an easy transaction with good work completed. Quick to schedule, available quickly, showed on time, gave me a report and quotes. Then all done in 45 minutes. Definitely recommended