Horrible dealership & customer service! Near impossible to trust or believe anyone at the…read moredealership. Attempted to purchase vehicles at the dealership and was lied to and deceived, so I purchased elsewhere. Took my vehicles there for many years without any issues and in the last 5 years, have had nothing but issues with the service department. Every time I went there with my vehicle in the last 5 years, I got it back in worse shape than it was in when it was handed to them. Had to finish repairing the vehicle myself the last two times because of incompetent mechanics and service advisers. The management and ownership at this dealership was impossible to work with and was extremely ignorant to me. In the end, I learned that by complaining about them, you are blacklisted from all of their dealerships because nobody, including management, at their dealerships can handle criticism or fix their internal issues, for which there are MANY. You are better off going to ANY other dealership for all of your buying and servicing needs because the Pompey Automotive Group just cannot get it right!

Well I bought a 2017 chevy traverse last April 2024 . Went good for a little then power steering…read more pump started making noise an buttons quit working for 2 windows then salesman called an asked how things were going with it I told him it was like OK an nothing. Then the transmission started acting went to there place service writer told me I had to go to sherwoods chevy so I did made appointment an they check it out an nothing they could find .so called back to Tunkhannock automart they set appointment up for around memorial day they tested it out an came back with nothing they could find an transmission still doing the slipping banging into gear. An just went up there today 2/15/25 wanted to cancel warranty an gap insurance took someone 20-25 minutes to say something to me I told them why I was there an they started with you need to keep that stuff for what I said nobody is fixing it or doing anything about it so we got into it abouts it so I said we'll you have a mechanic to Go with me now an I drive so he can focus on computer you watch it yes they said sent the guy with me soon as we pulled out started acting up on computer went more an still acting up an getting worse on the computer then we turned around went back he went to a guy named Brian i guess his boss an he asked what he found he told him he recommended new tranny an torque converter then Brian said to go over to sherwoods chevy an tell them an if they need call me .over there an the manager for service went an tranny bang into gear 2 times we talked about what to do so basically what I got between all this take my car an shove it up my ass after all the bullshit an tunkhannock automart stay away from them an now got to get a lawyer hey buy are cars we will screw you

I never should have stopped here, I bought a little used car for way too much, and it has spent…read moremore time in the shop than on the road. They make promises and don't keep them, and always have excuses for why my car isn't done yet. But they sure do make sure I pay my bill on time!! I had such a poor experience with them that I'm taking time to try to help save other people the pain I went thru!

Griffins Auto is the LAST place you want to buy a car. They take advantage of people in a tight…read morespot who have nowhere else to go for a car. Sure, they will accept you with bad credit, as long as you have a small down payment and any income. However, their cars are in terrible shape with high mileage. Mr. Griffin will convince you that the car is in fact in great shape and will easily go past 300,000 miles. There are no prices on the cars, he decides how big of a sucker you might be before he gives you a price with outrageously high interest. Then when this car breaks down, they will happily "fix it" usually not doing anything at all or putting in a used part that will break again and charging 3 times what any other mechanic charges. The first car I purchased there needed a new engine within 6 MONTHS! I was desperate enough for a second car, and after a year, the transmission is falling apart not to mention other things. These people should be ashamed of themselves. DO NOT go to Griffins Auto. Its a scam that will cost you thousands, and by the time the car is paid off, you will have already been without that car for 2 years.

Couldn't ask for a nicer group of people to do business with. Sales and service go out of their way…read moreto help and explain things to you. Great dealership!

They won't honor anyone's request to fix a transmission issue or any type of repair that is…read moreneeded!! please do not go to this dealership! they will not refund you or repair anything you get from here

I have bought new cars and trucks in Alabama, South Carolina, Alaska, New Mexico, Oregon, and now…read moreTunkhannock, Pa. Sherwood was the best, easiest, friendliest and nicest car buying experience ever! No hassle and quick! With Brian Warburton (salesperson), we felt like family. Thanks again. When we need another vehicle we'll be going to Sherwood.