My never ending travels with my never ending search for the perfect luggage lured me in today…read more Edward's Luggage is replaced with new ownership. Pretty much the same selection of high end products. I been thinking of a 18"RIMOWA carry on. The very knowledgeable sales associate (same fella from Edward's) explained that Louis Vuitton purchased the company about a year ago and some of the sizes are no longer in production. He did check if it might be available, but nope. I appreciate his attention and willingness to help. Of course, RIMOWA luggage starts at $750.

Hunting for a new overhead carry on that will accommodate all airlines foreign and domestic without…read moreworry I had my work cut out for me. With each Airline having their own rules, weights and dimensions I had to go as small and as light as possible. After hunting at a few other locations I was directed to Innovation in Walnut Creek. Thinking I knew what I was looking for I was introduced in Christopher who knew which questions to ask me. As we pondered my concerns, likes and dislikes we narrowed it down to exactly what I was looking for. Very grateful to Christopher for being tolerant, patient in my search. We were lucky we bought their last two of Eagle Creek Expanse Hauler at $110.00 each. He recommended we pack it to make sure it will accommodate our needs. As we did and love it we will not need to return it in 30 days. After I dismissed the need for wheels and hard cover I was sold. Thanks Christopher for having and finding my new travel companion.

Thank you, Robert , for helping me fix the belt that was messed up in the other alteration store in…read moresuch a short time. Robert is responsive when I called him desperately. I need to have this belt tomorrow morning and I came to the store at the last mins. He fixed it in the very short time and fixed it nicely. I couldn't be happier Thank you so much.

They made my 20 year old dance shoes new again! No more scuffs and completely resoled. Not only…read morethat, but they got it done quickly enough so I didn't have to miss a class.

Going out of business. Great prices, intelligent owner to help assess your options. The parking is…read moremetered around there, but not too hard to get.

This store is still amazing, and always hard to leave. It's been years, and I still feel the same…read moreway. They have something for the entire family! WHAT A GREAT PLACE TO SHOP!

What!? An entire store just for luggage?! Finally a store for those of us who:…read more 1- carry around a lot of baggage 2-like to jam-pack our day 3- come to the mall to escape 4- can't tie shoes and take an unexpected trip 5- are leaders of the pack 6-only have time to cruise the mall 7- want a quick getaway 8- desire an action packed evening 9- enjoy a trip down memory lane 10- are in a stormy relation-trip

This store is jammed with luggage, back packs, and sports jackets, and is in the Sun Valley Mall on…read morethe 2nd floor down by Hallmark and Sears. I got a nice Jantz back pack on rollers here for the school child in the past. This time, it was the need for either a 21 inch carry-on or larger 24 or 26 inch suitcase, but not one of those full sized big ones, because we got one in Las Vegas last time we were out there when the old one we came with broke. They have Samsonite and a few other name brands, in the most popular styles, but not a huge selection like some luggage specialty stores. However, they do carry similar knock-off brands, especially in the currently popular polycarbonate 4 roller wheel types. These can go for as much as $1,500 if you go for the expensive German brand. Here, the knock-off main of similar material can be had at great prices! 3 piece matching polycarbonate suit case set, in 21, 26 and 30 inches, in either solid colors or cute zebra or polka dot prints is not $499 not $399 not $299 but just $199 for all three pieces! If you buy them separately, they are $69, $89 and $109. We got the 21 and 24 inch matching polka dots, so it would stand out amidst the black bags on an airport carousel. I said I would take both for $150 (slight discount). They said yes. That is the other thing about this place: it looks like a over-stocked Bazaar like shop with all kinds of stuff (it is), but like at a Bazaar in another country, you can bargain a bit and get a better deal.

It was a hot day in Walnut Creek and I needed some sunscreen. So my friend and I came by Macy's and…read morestarted trying out some products. Browsed in different counters, but brought some products from Clarins, and the sales staff was friendly and patient with us asking her questions. She also gave us some samples to take home to try. Located on Broadway Plz.

I love love love this Macy's…read more My husband and I were shopping last winter for a great Gatsby roaring 20s party. A woman who worked in the men's section, by the name of Perla, helped us. We would not have known how to sort through all of the brands and styles of suits and tuxedos. She listened to what we needed and gave us her expert opinion. We ended up buying what she suggested and also got a very nice Men's winter dress jacket. It's felt like such a blessing that she was there and could help us. Months later, my son was visiting from college and needed a new suit for a wedding. While we were on our way there, I was thinking about her and hoping that she was there. She was at the counter and was able to come and take the time to help us. We found him a new suit, shirt, and a pair of shoes. I'm so impressed by how she was able to cut through all of the noise there and help us find something that worked for our needs. She's very kind and helpful. And I appreciate that She offers her opinions. It felt like having a personal shopper guide us. That matters a lot, especially I think in this day and age because often stores don't have that many people helping on the floor. If I hadn't worked with her before, I would never have known that I could even ask somebody to do what she did. She took the overwhelm out of the shopping experience. I give her five stars! Perla represents something rare and valuable that reflects well on Macy's and I wanted to share my thoughts about my experiences with her. I also felt like nothing about what she suggested was over the top and we actually chose to buy more than she suggested. It didn't feel like she was pushing merchandise on us. I mean, I am the one that went looking for her because of the way that she was with us the first time.

I really like this store. This particular store feels bigger than some of the other ones nearby,…read morehas a larger selection, is often organized and parking hasn't been bad. I love coming in to see what I may find today. You just never know when you may find some incredible bargain. But the customer service is unfortunately lacking. The individuals at the register are often rude and lack the basics of customer service. They also got rid of their scanning systems, which makes it less convenient and harder, as you have to wait in line at the changing room to get pricing.

Very disappointed with my experience at Nordstrom Rack…read more I purchased a shirt for my daughter just two days ago, and when she tried it on at home, it didn't fit and was also extremely see-through. I went back to the store hoping to either return it or at least exchange it for something that would work. The cashier was actually very nice and tried to be helpful. She asked her manager about the return, but unfortunately, the manager was very blunt and came across as rude when explaining that because it was Labor Day weekend, they were not accepting returns for red tags. I understand that stores have policies, but not allowing a return or even an exchange on an item purchased just two days earlier because of a holiday-weekend policy doesn't make much sense to me. I would have appreciated a little more understanding and better customer service from management. I have always associated the Nordstrom name with good customer service, so this experience was especially disappointing. Unfortunately, I won't be returning to this Nordstrom Rack.

This Ross location is one of my favorite in the area. I try not to visit during lunch or dinner…read morehours because the parking lot is full from all the other restaurants in the area. One of my favorite things about this Ross location is that it's cleaner and more organized than the other Ross locations. Also, it is located in Walnut Creek, which means that the tax rate is less than the neighboring cities which makes your good deals even more affordable! The buyers at this location, have a better eye than some of the other locations and you're able to find really good deal sometimes on really nice items.

Lots of toys and pet items…read more In a slower strip mall that is more quiet which might be a plus. Store floor could use a little mop action but other than that friendly people work here. Probably the best place to buy rugs for low price. I ran my hand through them and thought about how my pig pig would have loved them.