I have been going to Tuesdays ever since I had a "issues" with another dry cleaners at Metrotown... so over 6 years. Tuesdays always does a fantastic job. My clothes come back clean without any chemical smell. There was even a sweater I dropped off that I had considered throwing out, only because the area under the arms were not so great. Well, Tuesdays cleaned that sweater so well, it looked and smelled fresh enough, I kept the sweater! I have also dropped of clothes for alterations and they have done a fantastic job on those too. Plus, they are really great about letting you know when the dry cleaning or alterations can be completed. read more

Unprofessional and terrible customer service. Never answers his phone. He damaged my very expensive designer dress leaving shiny iron marks and two frayed marks in front of the dress. I cannot believe that this could even happen. I will NEVER trust this place again. read more

I used them a few years ago and they were great. Everything came back clean or well sewn. Something has changed. I took a pair of pants in to be hemmed. I figured out the length. They don't have a change room to try clothing on and have it pinned. I was OK with the measurement and came home, double checked another pair of pants, and I was accurate. I picked up the pants and thought they looked a bit short. I did wear them but wasn't pleased. I finally measured. They had not HEMMED to my measurement. They had CUT to my measurement, then hemmed up. So, really, way too short. I don't think I can do anything to make the pants better. I checked with a fabric store, but they only have cuffs for hoodies and jackets, nothing for pants. I guess the pants are going to the thrift store. $50 down the drain. read more

Two words to describe the owner: incompetent and arrogant. Do NOT go here, unless you want your things ruined and be blamed for their mistakes. I had used this shop for a few years, mostly to clean my comforters and some dry cleaning. Couple of weeks ago, I had my parents pick up one of my comforters that I had left with the shop. When they were picking it up, the owner pointed out there were some stains and that he couldn't remove them. My parents trusted the owner and assumed the stains were there before I left it with the cleaners and just brought it home. But when I saw what they brought back, I knew the stains were new -- as can be seen in the first picture, they are a bunch of red splatters right in the middle of the comforter, quite obvious to the naked eye. I did not see such stains when I removed the outer cover to take the comforter to the cleaners. I called the shop later in the same day to inquire, and the owner was quite adamant that it must've been there before as he claimed it wasn't possible that it could've gotten on there while it was in their shop. It was a back and forth of he-said-she-said and wasn't going anywhere, so I just gave in. Unfortunately, on the same day when my parents picked up the first stained comforter, they had dropped off another comforter to have cleaned. So on the phone, I asked the owner to please check the second comforter so that we could establish there were no pre-existing stains. He confirmed there were no stains on the second comforter. Today, my parents picked up the second comforter. I opened it up and voila, THERE WERE STAINS (see second picture with black burnt-looking dot). I called the shop and the same owner picked up the phone. I explained what I found and it was the same kind of response as the first instance -- he said there were no stains when he packed it up after it was washed and didn't understand how there could be stains. He suggested I bring in the comforter to show them the stain so that he could ASSESS if it would be eligible for a refund??? Of course by this point I was furious -- just his whole demeanor around how it could never possibly be their fault and I'm making this up to get some money back??? Acting like he is offering some great customer service to a difficult customer, when really it's them who made mistakes (twice in a row!). I told him he can keep the money but that he should run his business properly. Clearly, there's some sort of issue somewhere in their process that is resulting in poor quality output in recent days, but the owner is too arrogant to admit it and try to do something about it. Instead they will just assume the worst of their customers and act like they are being taken advantage of. I will obviously never go back to this shop for anything, and WARN OTHERS TO AVOID this place as well. read more

Tuesdays Drycleaners - Dry Cleaning Near Me - Burnaby, British Columbia

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I've been relying on them for almost 20 years and they used to do a decent job, but my experience for a few recent years has been disappointing, to say the least. First they ruined a piece and I thought it was an isolated incident, an honest mistake that can happen at times. I was naive, another piece got wasted, then the 3rd. With 4th one handed back to me after rendered useless, I'm not sure I can afford and appreciate the privilege of having to pay only to have my clothes ruined. A bonus tip I got from them: I should seek compensation from the manufacturers, because it's all manufacturers' fault, not theirs. I guess it's nobody's fault but mine. read more

I haven't brought in anything particularly delicate yet, so I can't comment on how they handle those types of items. They've done a good job on everything I've brought in so far and their prices are reasonable. I do wish they were open a little later on weekdays (they currently close at 6:00pm) but they are open on Saturdays to make up for it. They seem pretty detail oriented. They called 10 minutes after I dropped off a sweater when they discovered a hole in it to ask what I wanted to do. If you live or work in the area, this is a good place to get your drycleaning done. read more

Tuesdays Drycleaners - Dry Cleaning Near Me - Burnaby, British Columbia

They ruined my blouse, it was new upon drop off and when I picked it up it was a rag. Would not accept responsibility. Said it was brought it that way. I reminded him that I was a regular client, 2 weeks ago I spent $145 at his business, and last 2 years I must have spent approx. $1000. He did not care. My blouse is not wearable. read more

UPDATE March 2015 Quick update if you are looking for an amazing dry cleaners...this is STILL the place to go. I just took in a bunch of winter items to be cleaned before storing them away for the next season. I asked if they could pay some extra attention to the underarms of my merino wool sweaters (I haven't brought them in in awhile) and everything came back perfectly with no chemical smells. I can't remember how many months it's been but they do have new owners. The new owners had another dry cleaning business further out (I think it was in the tri-cities area?) and they are just as thorough with all my items as the previous owners were. Prices are much more reasonable than what you could find Downtown. read more

First time in. One Sports Jacket and a short overcoat. $36.00 I phoned my old dry cleaner and their price would be as high as $24.00 Can't attest to the workmanship as I'm still in shock. Last time in. read more

I've just brought one blazer-type jacket to this drycleaner, but am impressed with the cleaning they did, and their prices are really decent! Very happy with the service, and I will be bringing more cleaning to Tuesday's Drycleaners!!! read more

Very professional, competent and reasonable. I took a bunch of shirts for launder and all came out like new for $3/ which is a great price. They also have done a good job with alterations and small repairs. My go to. read more

I have never been upset enough from any business that I felt the need to leave a bad review until today. I have been going to this store location on and off for over 20 years and always received good service from the previous owner. Today I went in to complain about damage Tuesday dry cleaners did to my $2000 suit. The owner of the store automatically dismissed it and said the damage was already there. He is either calling me a liar or saying I am too dumb to have seen the damage on my own suit before I dropped it off. Damage that was so noticeable that it was the first thing I saw when I got home and took it out of the bag. Damage that they failed to mention when I dropped the suit off, (because there was no damage to mention) or when I picked it up. After a heated exchange I realized he was not going to take any responsibility and he asked me to leave his store. Unfortunately there is not much you can do when dealing with an unrepeatable business owner but to let others know about your experience and hope it saves someone from going through the same experience. Paul read more

I think the owner changed recently, nonetheless, they were very kind, great service, and reasonable price. My jackets look as if they are new :) read more

They do a great job but it hard to find and the parking situation is atrocious. Also it is very expensive. I had a leather skirt altered here and it was over $100... :/ read more

THERES A REASON WHY THIS PLACE HAS BEEN THE BEST DRYCLEANERS IN BURNABY FOR 10 CONSECUTIVE YEARS!!! I've been to numerous drycleaners in the Burnaby / New Westminster area and this place is by far the best. I'm talking top quality service. My clothes, (which aren't cheap!!) come back looking brand new! You know that stench of chemicals that your clothes have after they've been drycleaned at some places?? You don't get that at Tuesdays.. my clothes don't smell at all! The owner told me they replace their PERC 3 times more often than the average drycleaner... no wonder my whites come out brighter white and not gray tinged. And the prices are reasonable too.. I totally recommend this place.. fast service, great quality, great prices.. trust none other than the best drycleaners in Burnaby!! (voted by the Burnaby Now Newspaper) - mt read more

I went on yelp and came to this place only to deeply regretted it... I got my virgin wool cashmere jacket washed last week and went to pick it up today. They damaged every single one of my buttons and now the jacket is unwearable and they refuse to compensate me. My jacket is $400. The owner wasnt even apologetic and just keep saying "its the machine, not me." Such poor service and poor attitude. read more

I was going out of town and took an expensive suit in to be dry cleaned. When I put my suit on at the hotel I reached into my pocket and pulled out a perfectly unused tissue, obviosly there from the last time I wore it. How does that happen? read more

I've gone here around 3 times and each item came back looking like new. Would definitely recommend this place.