best automotive service in town!!!! They are honest, dependable and the best at repairs and…read moremaintenance

Was recommended to Douglas Auto by a good friend and happy to have found my mechanic in the Tucson…read more I drove from near A Mountain to their business and am glad I did. I had a pack rat eat an exhaust sensor and they took care of it for me. They also had a lot of good suggestions on how to stop it from happening again. It's difficult to find quality mechanics who have your best interest in mind. Cheers!

honest. thought I needed a new starter for my f-350. Phil could have sold me one $1000. he found…read moreproblem-$95. never go any where else for auto service.

What can you say about a shop that misleads you about being able to work on your hybrid car,…read morefalsely "diagnosed" not one, but two perfectly good hybrid batteries, did not pull the bottom covers off the tow truck thus causing the parts to be lost! They kept my car for weeks after we changed out the first replacement hybrid battery before they refused to do the work they stated they would. To say this shop cost me thousands is an understatement! The cost of rentals alone during the time they were cross diagnosing is shameful! At the very least they should refund the diagnostic fee of $185 for a battery that they could not have diagnosed because it contained no coolant!

EXCEPTIONAL CUSTOMER SERVICE! KEY ACCOUNT MANAGER: BOB…read moreCLARK IS PHENOMENAL! The entire team: Anahi-1 Anahi-2: Yes, coincidentally both young ladies have the same name! their assistance, kindness are Above & Beyond! Anthony Romero: Senior estimator, carefully & thoroughly explained the work needed to be repaired on my 2026 Honda CRV, after i was hit in the back by another vehicle. His associates, Luis, & Phillip extended excellent courtesies. A Great Team Of Employees! Thank you! H.M. Abrams

Great experience dealing With Alexis at Chapman collision on…read morePalo Verde. She is knowledgeable and has guided me through a difficult situation. Can't say enough good things about chapmAn ..and of course Alexis.

I have taken my 2000 ford ranger to be fixed twice. The quality and communication is excellent…read moreevery time. I highly recommend this service.

AMAZING experience from start to finish!! Our trucks A/C had been acting up for some time. We…read morebrought it to a "Big name" company that has over 10 locations in town... When they recommended replacing things that had NOTHING to do with our A/C and that they just replaced 2 years ago...We decided to get a second opinion. So happy we heard about D&D, they saved us a TON of money, and confirmed some recommendations were not needed AT ALL. They were super fast and provided an excellent experience. The Manager that helped us was David, and he was Awesome. D&D, we will be customers for life! Thanks for the honest and professional experience!

This business is 100 percent fair, honest, and professional. They got my vehicle fixed immediately…read moreand did it for $800 less than Pep Boys quoted me. I dropped off my car at Pep Boys on Monday morning (on scheduled appointment) just to be called back a couple of days later saying that their master mechanic was in the hospital and they had no idea when or if my car would be fixed. Scott is the manager and is doing a fantastic job. I will definitely be returning for all of my vehicles.

Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

Blue took excellent care of my daughter's car. I expected them to have her car for a couple of days…read moreand it was under 24 hours. They over delivered.

I want to be clear - the mechanics here do good work. My fuel filter was done right, they even…read moretightened a loose door screw nobody asked them to touch, and their pricing is the most competitive in town. That counts for a lot. But here's what I need other customers to know: the front desk experience is a coin flip. I came in prepared - diagnostic codes, symptom history, a clear explanation of what I needed - and was met with immediate pushback about how they "can't reproduce codes." Here's the thing: I wasn't asking them to reproduce codes. I was giving them background information to help diagnose my car. The correct response to a prepared customer walking in with context is "that sounds great, we'll take a look." Instead I got defensiveness and an argumentative attitude that made me feel like I was doing something wrong by being an informed customer. There are people out there, like me, who aren't just looking for a shop that can turn wrenches. We're looking for a shop where the person at the front desk can just relax, listen, and communicate like a professional. I ended up walking out without leaving my car. That's a real shame, because on price and mechanical quality alone, this would be my go-to shop. The mechanics deserve better representation at the front desk.

Seth quoted us one price we signed okay for , when we got back he had upped the price by $281.00…read morewithout letting us know. Don't like crooked people and companies , didn't pay the extra, they couldn't show the OLD PARTS they said took out so left with paying only the original price quoted! So long guys won't be back.

Good quality work, fair rates, and excellent service. The service team gives you updates as they go…read moreand meet the deadlines they set for their work. They give you recommendations on upcoming needed maintenance out of courtesy. Glad to have found them as our trusted mechanics.

John runs one of the best shops in the country. He rebuilt my 65 GMC 305V6 and it was dome…read moreperfectly. Given the obstacles of the old engine he was able to figure it all out. And, for a fact, that is the last 305V6 that will be rebuilt in the world as we needed every part we could get and there are none left. I have had other work done there and NOTHING leaves ths At shop unless it is done right. (Yeah, thst was a period)

I have been going to them for over ten years. I would unequivocally recommend them. They have done…read morework on my Jeep diesel and my wife's Jaguar.