Three years later....still working no problems !!! So much for I needed an entirely new system…read moreinside and out. Still have my $14k in my pocket

great service! With very fair price was on time and cleaned up when finished would recommend to…read moreanyone!

Absolutely the BEST experience! Had an issue and Darrin Hess scheduled my appointment -and Cole…read moreReeder came out - fixed our toliet - super clean -great price !! Highly Recommend!!

very pleasant and efficient office staff. What was most impressive was Nick, my service tech, doing…read morean estimate for me for PVC sewer pipe work under my modular home. After an outrageous estimate from Roto Rooter, with no options offered, it was very refreshing to meet someone who's not just out to make a buck, but willing to help me with options, and to fix it reasonably. I will definitely be hiring this company for my repairs.

Our water heater was leaking and needed to be replaced immediately. I called them and they sent…read moresomeone out within 30 minutes to assess the issue and they were able to replace the same day. They were very professional and saved the day for me and my wife. Thank you so much for your quick and courteous service. You guys were awesome.

Stephens was recommended to me this morning by the Ace Hardware man, referencing personal…read moreexperience. Called today, on Saturday of Memorial Day weekend, and Ethan came out 2 hours later. He called ahead just as he said. Assessed one of our AC units not working, and advised on a reasonable repair and how to monitor. They fixed another small problem in the duct work. Reasonably priced and came on a holiday weekend. He had a younger worker with him that he treated with respect and was teaching him along the way. Both were very respectful. Great experience and I highly recommend Stephens.

I have used Primus since about 2005. Highly recommended. Great service, very honest. Great for…read morediagnosing HVAC issues and replacing only what needs fixing and not suggesting unneeded repairs. Primus just did a full replacement for a family member of mine in a single long day to minimize any time without AC. Look Primus up next time you need services or repair.

*****Update. Not an hour has passed since this review was posted that Primus resumed the harassing…read morecalls informing me that I have 24 hours to pull this historically accurate and factual posting or he would sue me for "Slander". ****************************************** Concerned about the hidden cost of service? TIP: Check costs before you invite anyone out to work on your system(s). I found Primus's $85 trip charge to be somewhat reasonable. But the cost of Freon? Not so much. A quick check on eBay indicates these folks pay not more than $25 per pound of R22 for their Freon and then charge you the stated price of $100. When asked why, the smug response was .. "Well, that's capitalism." My response .. "Well, when you charge 4 times what something costs, that leaves the consumer feeling ripped off. So here's something else about capitalism you should know. People won't use you when they feel ripped off." My thoughts: There's just something not right about being told I should be happy about being ripped off simply because "That's capitalism". That would be why I concluded the call. I suppose the vendor subsequently decided our discussion wasn't over, so he immediately called back to lecture me, rather aggressively. I hung up. A few seconds later, he called again. I didn't answer. So in the end, the decision to not use Primus is more than justified by their absurdly expensive (in my opinion) Freon and their aggressive response to (pre)customer feedback.

Have had years of association with Hawkins Heating and Air. I wouldn't ask anyone else to do my…read moresemi-annual seasonal preventative heating/air work. When working around the house, they all feel like family. Highly recommend these fine folks.

Awesome experience with Hawkins Heating and Air!! Charles was in the area and was able to swing by…read moreour house within 15 minutes of our call. They were professional, knowledgeable and thorough with their diagnostics. They exceeded our expectations and we will continue to use them for all of our HVAC needs.

I got home at 5:00 p.m. and realized there was no heat. I called absolute climate control and they…read morehad someone out here before 6:00 p.m. The gentleman that came was so professional and thorough and unfortunately had to come back the next day. But he showed up a little after 8:00 a.m. and not only my unit but all my ductwork, return etc. I need a part but everything is under warranty. Just love absolute climate control.

Be Aware! Apparently this company has a new owner so reviews…read moreare for previous owners. We had a reliable & HONEST, Knowledgable HVAC person, unfortunately he passed away and we are now looking for a new, reliable, honest HVAC company. I read yelp reviews most of which were positive for this company. Later we find out the positive reviews were before the company was bought out 2 weeks prior to our appointment. Anyways, we called... the first person that answered said we couldn't have an appointment for a few weeks, but we needed someone to service our units ASAP so they agreed to send a person out the next day. This person they sent was nice, however the spring service provided was unlike any other spring A/C service I have ever had before and not in a good way. When asked if the coolant would be checked i was told "it seems good, it feels cold" every tech previously hooked up gauges and actually checked the pressure and added if needed, but here I was told the "boss man would need to come out for that" and oh yeah, I would also need to pay an additional service fee for that to happen (I understand and expect to pay for additional coolant to be added). I mentioned that I heard a noise similar to the noise the other unit made when the capacitor went out, I was also told I would need to pay an additional service fee for the "boss man to come out". To sum it up, I was expecting an HVAC professional to come service our units, checking the motor, wiring, capacitors, voltage, etc. as we have had in the past. What we ended up with is paying somebody $238 to squirt the units off with a hose and telling us we would have to pay more and schedule another appointment for a real HVAC professional to come out. Buyer Beware!

TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

Highly do NOT recommend this company to anyone! And will tell everyone not to use this terrible…read morecompany! Landlord hired Thompson to come out to fix our AC, they came out but do not have all the supplies they need on hand and said they had to "order parts". AC finally got fixed after being without for 12 days. 2 weeks after AC was fixed Thompson came back out, without letting us know they was coming and broke our AC. Said they had to fix a "sensor" but the AC was working perfectly until they started messing with it again for absolutely no reason without even telling us. 1 week later, without much communication they FINALLY came back out to fix the problem that they caused for absolutely no reason. Terrible company, terrible customer service and just down right SHITTY!

My ac went out at the peak of a July heat wave. Scott and Keith arrived on time, fixed the issue,…read moregave me a reasonable and far price, and were kind and professional. I highly recommend this business.