Nate, Hector and Tim were amazing!!! They solved my water issue quickly and were so efficient and knowledgeable!! I now have hot water and water pressure that allows toilets to flush correctly. They installed a new sink faucet and water filter as well. So friendly and explained along the way so that I understood what they were doing, Can't say enough about their strong service, Thanks guys! You are rockstars. -Sally Parks read more

Tuck and Howell completed a new HVAC install for our home to replace our 17 year old five ton unit. I'm old school, and kinda old actually; and I could not be more pleased with a company. From the initial install (2 days scheduled) which was completed in one long hot day, by the most impressive, professional and courteous crew of four young men. They hit the ground running with the precision of a drill team tearing out the old, and installing the new duct work and unit and hauling off the old. I must mention the customer service. From the beginning, Jeff came out and measured out entire home to ensure we were getting the right sized unit and even upgraded the initial quoted unit at no additional cost to us. Unbelievable. Emily in CS is so professional and kept us informed through out the entire process. Duct cleaning was and even the dryer exhaust done. Then came Brock; the quality control, after install gentleman. He went through the entire system, made some adjustments and now have the quietest, and most efficient system. We could not be more pleased with a company and employees. I actually found them with a Google search and was initially impressed with their previous ratings and their being here since 1969! read more

We have an old through-the-wall unit that we have not used in several years, so we wanted someone to check it out and service it prior to using it this year. Lee came to our house and he was prompt and professional. Unfortunately, the unit is so old it uses a type of Freon that is no longer legal to use, so Lee told us he was going to make some calls to see if he could find a new through-the-wall unit we could consider purchasing as a replacement. After a few minutes, Lee informed us that a man named Chandler was on his way to our house to measure the old unit and talk to us. I found it a bit odd that Lee could not measure it and give us the information about a replacement unit himself, but he assured us that we would not be charged for Chandler's visit. When Chandler arrived, he and Lee went upstairs to look at the unit, and then they both went outside to Chandler's car where we assume they were sourcing a new unit for us. In the meantime, we were researching them online as well, and we could see that they run in the area of $800 to $1200. Chandler gave us a quote for $2700 for a new unit, which seems excessive. When we asked him how he arrived at that quote, when we could plainly see the units themselves are only around $1000, his vague answer was that there was labor and service and "they have to make a living." He never explained what the additional $1700 was actually for, but I felt as though I was at a car lot. The icing on the cake was when my husband walked out with Chandler as he was leaving, and he actually told my husband there was only "a few of those units available" as though we needed to hurry and make the purchase. Needless to say, we will not be doing business with this company. Even IF that actually was a reasonable price, their sales process was insulting. read more

Mr. Davis did an excellent job at the most recent check of our two HVAC systems. Mr. Davis was efficient and professional. I was a bit disappointed that the appointment was scheduled for between 8am and 12pm. David did not arrive until approximately 1:00pm. He attributed the late arrival to a prior appointment that took 4 hours to complete. read more

I only give them 1 star because something is needed to leave a review. We called them to come out a check our gas hot water heater that suddenly after one year, would not stay lit. A guy came out, checked everything and told us the regulator needed to be replaced. After replacing it for $590, he could not get it adjusted correctly by himself. He came back the next day with a co-worker to help in adjusting the regulator. In doing this, they blew up our hot water heater. Then they wanted to quote us for a new heater. read more

They have been and are great on their service side. Receptionist excels all the time. Getting them to bid on new jobs or business and give a fair bid is like pulling teeth. Seems like that part of the company needs to be better staffed. read more

What a great, family owned Company! Our AC unit was on the fritz and Jay came out and hooked us up with a new AC unit. Service was fast and friendly and always professional. Def will be using again!! read more

We had our gas pack go out and called them to give us an estimate We also contacted 7 other hvac companies The other guys came and took our unit apart and gave us quotes and never charged us a dime to completely take it apart and tell us what a new unit would cost Tuck and Howell was the only company that charged $429 to do what everyone else did for nothing and they gave us a $17000 quote for a Cartier system We ended up going with another Carrier dealer who charged half for a unit and were so honest We would never use them again read more

It's hard to get excited about a HVAC company, but this one deserves kudos, especially when they can rescue us from the mid summer Carolina heat. We have used this company both professionally and domestically since 2006. They have a long standing professional staff that is consistent and dependable. Every service tech that has worked on our systems is knowledgeable. Many come routinely for maintenance service, so they are familiar w all the details of our system. You will not find a new service tech learning at your expense on your system. Connie is in charge of dispatching and we think she is priceless. She has come to our aid numerous times, and since we have a service contract, we are continually maintained. That is why Tuck and Howell deserves your business, and 5+ stars. :) read more

Great company to deal with, after having our system serviced at a fair price in 4/23/15 we ran into an issue on 5/10/15. Tuck and Howell not only returned in a timely manner they backed their work without additional charges. Service Tech Steven was very professional as well! I will be a customer moving forward! read more

Have used this company for years! Never had a problem and last week was no exception. The service tech, Rick, was right on with immediate diagnosis and no problems since. They are efficient, knowledgeable, and professional. read more