Beautiful Dress! Alterations experience - Not good! I was required to pay in full before my dress was altered. Several appointments! Top of dress measured then told to come back for the bottom. Came back no seamstress, ribs where out of top. They re-measured the top. Next appointments for length. Told to come back another day and they rescheduled me. Came in on Friday said dress would be ready on Monday. Called, said Wednesday. Then eventually scheduled again to check length which was already partially sown. Told it would be ready again next day 3 days before wedding now. Nope! Told to come back in the evening, I didn't get my dress till day before. Was to long tripping on it all night. Not happy. Dress with Alterations. I could have bought 10 on online instead!​ read more

So far, I have had 5 star service from the owner and staff of this dress boutique . My mom was thrilled at how helpful they were in accommodating her , as she is on oxygen and needed help finding the appropriate dresses in her size without too much difficulty. They also offered to do any alterations in making the dress the most comfortable fit for my sister's big day (they gave her a discounted price on that too ) ! They are always willing to order other sizes /colors you may want as well. I've been to many different clothing establishments in the past - they had the best customer service of them all . Hopefully the alterations process in July will go just as smoothly . read more

This place has the worst customer service ever. They are RUDE. Very unhelpful. Lazy. Your order will be later than expected no matter what date they give you. You will spend hundreds of dollars on a dress only for them to tell you last minute you can not have that dress AFTER paying for it. You will have to contact them repeatedly while given no answers in regards to your order. All around BUYER BEWARE WHEN SHOPPING HERE. read more

This dress shop is amazing! staff is so welcoming and helpful. so many colors and styles to choose from!!

TT himself is a gorgeous man with such charisma and charm, and incredibly generous and upfront. Many dresses, many colors something for everyone in his store. read more

Way over priced. All sales final. They won't allow a return? But don't tell you that before you purchase. They push and sell dresses on young girls like a sneaky car salesman. Beware. read more

very kind patient helpful and personalize my experience and I felt very comfortable definitely recommend!!!!!! amazing job

This is a wonderful and fascinating store to get formal wear items The people are so wonderful who are employed there and they go over and above to help you get the best dress or shoes or purse or other accessories. It's just a great place. I would go back there and I would recommend it to anyone they have an alterations person there who works very hard to satisfy the customers and she worked hard for me for a couple of hours at least and I have the most perfect dress for gala events that One could ask for the people are a lot of fun. They'll get to know you if you want them too and I had a lot of fun there and I got a great dress. Great shoes great purse and a great bracelet and they play good music in there too. read more

Amazing customer service! My daughter got her beautiful homecoming dress there yesterday! Everyone was so kind, positive, and welcoming, especially the owner / designer - we will be back for prom season! So nice to see a variety and feel so appreciated! read more

I just picked up my gown. Oh my goodness it's beautiful. The price was amazing. Jimmy Lee and all of the workers are absolutely amazing. They're gown fits perfectly. I will be back to purchase my daughter's gown for prom. You guys are amazing. Thank you so much for your kindness. read more

I had the best experience. It was easy and the service and staff were amazing.. I definitely would recommend coming here..

I am giving this store one star simply because the store manager of this store is really rude and she give horrible customer service. I had my wedding on Sept 18 2015. I ordered my daughters dress from the store and I had no issues the young girl that I worked with was very accommodating and nice I am sorry I do not know her name. So I took my sister back the Saturday before my wedding because she could not find a dress. We found one but due to the time we had before the wedding we ordered a size 14 and the woman promised me the dress in 2 days. Well she did not call when the dress was in and we called her. We picked up the dress and we realized the dress was a size16/17 basically a 3x we called the store the day Of my wedding and she basically told us " honey that's what alterations are for" when she knew we did not have time to alter the dress that's WHY we ORDERED a SIZE 14!! She wanted us to bring the dress and pay for alterations when SHE ordered the wrong size !! All I have to say is I feel really sorry for her staff in there .she is ridiculous I will never shop there again!!! read more

We went we saw we loved!!!! The owner/designer was wonderful with my daughter in fact all the staff made her feel like a princess. He has a wonderful selection. The price for the dress is so worth the respect and grace all the staff has for their customers. Thank you so much. And we will be back next year!!! read more

Very poor experience. 900 dollars on a prom dress and it was not worth it. I have a small waist with large hips and a bit of belly so it was very hard for me to find a dress that actually fit me in the first place. Most of the dresses for bigger girls were no where near as pretty as the dresses for the skinny girls. When i finally did find a dress it was too big in the waist which i asked them to make it tighter. Also the top area was too big so they were supposed to sew bigger cups into the dress. And I did not like the see through part in the middle so i asked them to put material underneath. They were also going to add some mesh to the top of the leg slit and make the back tighter along with the waist. These alterations were $250 in total. When i went to go pick up my dress and try it on again, only the back was made tighter and the mesh was put in the slit (poorly done). The waist was still the same as before, they did not sew the cups into the dress instead had them off on the side to just put in the dress, and they did not put any material in the middle area so that it wasn't see through. So these $250 alterations were a waste of money When i was trying on the dress, none of the workers came to see or came to check on me and if anything was wrong with the dress still. The whole time every single employee was helping the one girl on the other side of the store. Overall, bad experience and do not recommend going here if you are shapely or bigger in size. read more

Barbie has the best, and most expensive, TTs, but Amherst also has a TT and it's here, in the mall. There's a reason why this place has terrible reviews. The staff here were not too nice to us. The dresses are absolutely extortionately expensive and I don't think we would buy stuff here even if the staff was amazing, but you definitely have some unusual people working here if the store is trying to make money. My friends had iffy experiences here - now I can see why. It's out of our price range anyway to be honest. They only score 2 because they do have some super beautiful dresses tho. read more

TT New York - Who doesn't like TTs - Women's Clothing Near Me - Tonawanda, New York

Hands down best dress store ever!! There's truly a dress here for everyone. Jimmylee makes some of the most beautiful, high quality dresses with a style and budget for everyone. It's hard to walk out of here without falling in love with one of his gorgeous designs. But beyond that, Jimmylee and his associates will provide you with exceptional service from the second you walk through the door. A very warm and friendly environment with a personable team. Would definitely recommend this shop to many others. read more

Came in looking for a bridesmaid/ wedding guest dress and came out less than 20 mins later with a beautiful dress that fit every need I wanted! Steven was amazing very helpful and super kind. read more

went in today to look at ideas for a prom dress and they were so helpful and found me the perfect dress such a great experience!

AMAZING STORE!!! i was amazed by a dress , i came for a last minute prom dress. The worker stayed an extra hour after close just so i can get this dream dress!!!T They are very kind souled people and were tremendously helpful!!!! I love them there read more

Very poor experience. Jimmy cannot be trusted. He pushed very very hard on purchasing the dress when we walked in to take a look. He did not give us sufficient time to think either. The dress was much larger than my size and he assured that it would be altered perfectly. When I went back to pick up the dress, not only was it very poorly altered but he said things like "this is how these dresses look / this is normal etc" When I insisted on fixing it, his seamstress understood (who is great by the way) and agreed to fix it. I went back on the agreed date (after calling the previous evening to confirm if the seamstress would be around and I was told she would be). When we visited, Jimmy said she wasn't around (despite confirming the previous evening). While a lot of the issues were fixed, the dress was still not as it should fit (probably because it was such a big size to begin with). And he again said things like it is because I have lost weight etc. Travelling 2 hours to this store again was not an option for us and so we picked it up as is. Jimmy is just someone who sweet talks when he wants to sell. But is not trustworthy at all. Very very disappointing experience. read more

I was pleasantly surprised when I went into TT New York for a cocktail dress for a work event. Originally thinking it was only a store for high school prom, I was pleasantly surprised. The store has relocated in the boulevard mall near H&M. It is big, bright and welcoming. All of the dresses are absolutely stunning and affordably priced. Spaced out throughout the store you don't feel overwhelmed or like you're "digging" through dresses. They had tons of options for work events. The black dress pictured is great quality with beautiful detail. I was quickly helped by the operations manager, Nicole and both staff employees. They were friendly, warm and welcoming and made the shopping experience fun. They had great suggestions and made me feel confident with my decision on this black mid calf dress. I received SO many compliments the night of the event. As the host, I felt confident and beautiful. I will be back to TT New York for EVERY event I have! read more

TT New York - Women's Clothing Near Me - Tonawanda, New York

After 3 different disappointing online "Mother of the Groom" dress orders, we discovered TT New York. Couldn't be happier. Extremely helpful! With a tight deadline for a California wedding, we were assured the dress would be altered and ready in time. Only wish we would have discovered TT New York sooner!! read more

I went andbought a wedding dress, paid in full 8 months before I was to get married. I called in may thinking there was plenty of time to do alterations. They said we are in the middle of prom, call in June. I waited until the middle of June. My dress still was not ready. I made a big mistake paying for my dress in full. During the winter and during covid, no excuse for not having my dress done in at least 3 months. I paid by credit card, disputed it and got my money back! I don't recommend ever getting a dress there no matter what the occasion. My wedding went off with out a hitch without that stupid looking gaudy dress. read more

my daughter fell in love with a dress here, we purchased the dress that day. I asked at check out if it was returnable, I was told it was within 7-8 days of purchase. when we arrived home I was feeling very uncomfortable about the amount I paid for the dress so I went to at least 10 different online boutiques and found the EXACT same dress by designer and style number for HALF the price at every single one of them. took the dress back to the store and I was denied a refund. although the receipt states all sales final, I was told I had 7-8 to return it. bought it on Sunday, tried to return it on that Friday. the store manager was awful and would not even contact the owner of the store. I left my number because the manager said she was going to contact the designer, which had nothing to do it, their store was price gauging and ripping people off, I was not unhappy with the dress .the owner of this store contacted me later in the day, basically told me they had the right to charge whatever they wanted. they also claimed my daughters dress was one of a kind, which clearly is not if it's available at several other boutiques online. I was told they had an exclusive contract with the designer which is obviously untrue. Never again! I hope this prevents someone else from getting ripped off by this unscrupulous store. I'm totally disgusted read more

I found the perfect dress for my best friends wedding! They worked with me for ordering, alterations, and everything I needed. Will definitely be coming back!!! read more

I would give ZERO stars if there was an option. Avoid this place at all costs. They don't say ANYTHING about sales being final. My daughter changed her mind on a dress in less than 24 hours and I was told TOO BAD. The dress never even left the store! The sales people are pushy, and the owner is unprofessional. Taking personal calls while on the sales floor. It was really uncomfortable. Even the website says nothing about the "final sales rule". These are off the rack dresses made in China. There is nothing "special order" about them. I am amazed this place has stayed in business. Years ago my friend bought her wedding gown here, and it literally fell apart before she walked down the aisle. The owner (Same) did not care then. STAY AWAY!!!! read more

I was iffy about this place, but shopping for a prom dress I figured this might be the place to look. I was greeted by a lady who said she would have whatever I wanted. She kept showing me these dresses I told her I just didn't like and I tried one of them on, because she kept bombarding me to just try it on, just try it on. The dresses were outrageously priced. Then the "designer" comes along and introduces himself and tries to get me to peek my head out of the dressing room whilst I was changing. I said just one moment, and I finish up getting the dress on and the saleswoman feels the need to put her hands on me and make comments about my body I did not need to hear! I've never made my way out of a store so fast. This place is a scam. These dresses are not designer and even if they were, are not worth the money. Regardless, the staff are so unprofessional and made me very uncomfortable. Do not go here!! read more

Found a mother of the bride dress at TT New York. Was very happy with the store manager who assisted me named Rachel. She was very helpful zipping and pinning the several dresses she had me try on until I decided on the one! Will definitely go back when I have other functions. read more

Worst place ever. Bad design, rude customer service. My dress size was not even in stock but they told me to pay upfront for pre order anyway. When the dress came it was big still. They refused to fix it, neither allowed refund. If I could give them 0 star I would read more

We spent nearly $500 on a prom dress here. We were so excited about the dress. It took an extra two weeks for alterations (over a month total). We spent $150 on alterations. It was discussed to have the bottom hemmed as well. In the chaos of the busy day at TTNY that day, this was apparently missed and I did not see it on the receipt. The young girl working at the store the afternoon was awful about our situation and resulted in yelling at me, yelling at my daughter and causing a scene in front of other customers. She and the young man then began to be passive aggressive and rude. After spending $500 and waiting so long, one mixup, we asked for a discount or free alterations for the bottom and they refused. I would never recommend TTNY. The customer service is horrid and the employees are worse. Save your money and go somewhere else. read more

TT New York - TTNY Employee - Women's Clothing Near Me - Tonawanda, New York

walked into this place after hearing my friends bad experience with the staff and to my surprise, the staff was exactly how she described! I found the dress of my dreams (such a gorgeous dress) but my experience was RUINED by the pushiness and eagerness of the staff. They kept trying to convince me to buy this dress and that dress when I really only wanted to buy THE dress (the beautiful dress of my dreams)!! I know that may be good service to some people but it was just too over the top. I thought prom dress shopping was supposed to be magical but I couldn't even think about it being magical without the worker trying to get into my head. Ok that's all ttyl (lol get it Bc ttny) read more

If I could give this place negative five stars, I would. I had to rush to the area upon my Dad's passing, without proper clothing for his funeral. I found a pair of black pants, and brought them to this shop to be shortened. I picked them up the next day in the afternoon. Tried them on, and they were two inches shorter than what was measured, one leg was noticeably shorter than the other, and the stitching was absolutely visible. Not even pressed. Horrible and unwearable. And, the tags were missing, no less. Brought them in the next day, with an hour to get to Canada for my Dad's wake. The other seamstress was unsure if they could even be fixed, but said it would take her two hours to try. I didn't have two hours. I had to rush out and find new pants with ten minutes to go. I just left them there, not being able to deal with the double talk and absurd excuses that the guy working there was spouting. "They can be fixed, we just need time". "It was a rush job" etc etc. All to not refund my money. How about, "We are so sorry and embarrassed that we have put you through this. We stand by our work, and this is unacceptable. Please accept our profound apologies, and of course we will refund your money". No. The store refuses to refund the money for the pants. The owner, Jimmy Lee, said he would send them to me and I could return them, even though the tags are missing. How is it ethical for me to return pants that have been ruined by a bad alteration? These people added stress to one of the worst weeks of my life. They have no morals or ethics. They were supposed to be sent to me a few weeks ago, and I have not received them. When I call the owner Jimmy Lee pretends he's someone else, and puts me on the phone with a sales associate. Not even kidding! Then I am told that they were sent to "corporate" in NYC. There is no corporate in NYC. It's truly unbelievable. These people obviously are used to these situations judging by other reviews, and will lie without logic or shame. So I guess they will not return the pants to me. Which is stealing. And illegal. read more

TT New York - Botched alteration with one leg shorter than the other. - Women's Clothing Near Me - Tonawanda, New York

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While I enjoy this store for simply what it is...I'm a girly girl who likes to have an occasion to get all dressed up for, this place has annoyed me for a variety of reasons. This is the third time I've purchased a gown from them. Positives, you can get one of a kind gowns for that special occasion. They have a lot to choose from and a staff that is all too eager to get you to buy. Negatives, this store is cramped and is jammed full of gowns with no where to turn around. I feel the gowns are overpriced. When I went, I was greeted by a flamboyant gentleman with a "hello gorgeous" (gag) and he proceeded to whisk me around pulling gowns off racks without even asking if I like them. He was on the hard press to sell a gown to me. I explained that I wasn't interesting in spending several hundred dollars on a gown for a gala I go to once a year (I have a closet full of them). He told me on more than one occasion to not be cheap and that I wasn't going to find any gowns like the ones he has. It was also during Martin Luther King day weekend, and he was trying to sell me a gown at 50% off as a special. I highly doubt that, even at 50% off, he is losing any money on these gowns. So that just goes to show how high mark up is. After the gentleman had the gown sold to me, all he kept saying was how mad at himself he was for giving me such a great deal. $300 dollar dress for $150. At first it was sort of cute and tolerable then it just got obnoxious. If you're going to "give me a deal" dont give me grief about it for the rest of the time I'm in the store. They didn't have the size for the gown I wanted and told me they could get it from another store and they'd call me when it came in (on monday). Monday came and went with no call. Tuesday came and I called and was told it wasn't there yet. I ran some errands that day anyway and called once more to see if maybe it was there so I didn't have to run back out (with 3 kids!). When I called again, she said "oh yeah it got here yesterday" ?????? All in all, I like their gowns. I obviously keep going back for more since I am an owner of three now! I just have a problem with how obnoxious they are to sell sell sell. They put the pressure on and its a bit over-bearing. read more

The designer gave me a chance to get a refund if I changed my mind. The refund was suppose to be received over 2 weeks ago and I don't have it after being promised by the manager that he would take care of it personally. Also the designer and I had very different taste and he was unable to see that. The dress and the sales was not about me. The dresses are not unique. Don't go here there are better options read more

The sales staff were helpful and had fun with my daughter and I. They helped me to find the perfect dress for my vow renewal! They had great prices as well. read more

I walk in and are bombarded by 3 sales ppl. Showing me things out of price range and NOT the styles I asked for. The owner jimmy is pretentious and rude. I left. read more

This place says that it has one of a kind dresses. This is BS. Please do some research. This person said he sells them wholesale as well and that whoever buys them can sell them online for whatever they want. My Wife and Daughter bought a dress which alterations need to be made on and was charged almost 700 bucks. And they do not tell you no refunds until after the purchase. I within 2 minutes i found the same dress online from over 50 websites for 355 and had most will take a return with a restocking fee or if the size is wrong free exchanges. Do not buy anything from this place. read more

As a wide eyed 17 year old I purchased my prom dress for my senior prom for almost 700 dollars for my prom to get taken my a global pandemic. My dress never left the store and didn't get altered. I expected to be able to get a refund for the dress as I'm already heartbroken and sad and shouldn't be 700 dollars in debt to add to it. But the asshole Owner refuses to give my money back and is making me take the dress. Great end to my High school ... thanks TTNY!! read more

The dresses here are GORGEOUS, the employees were so helpful, and the designer was the sweetest person ever. I'm looking for an opportunity to wear such a beautiful dress so I can come back and shop! read more

Duped into putting a REFUNDABLE deposit down on a dress in order to reserve $50 coupon. Ended up paying for whole dress. Returned a few days later to get full refund as promised. It's been over 2 weeks and still haven't received it yet. Will be calling Channel 4 Al Vaughters next. read more