Love Lowe's ... my husband and I are building our retirement home in the area and we decided to…read morevisit this Lowe's for a "few" supplies....and bingo what a great place! I think her name was Heather and she was more than helpful everyone is so kind and knowledgeable, A lot of things in stock, Even the other customers. on our way to the car to load our trailer 4-5 men and a lady stopped to ask my husband if he wanted help.... Way to go Owatonna

Saw a lot of bad reviews so figured I'd give them kudos. There's business support staff is pretty…read moregood and the 200 feet of fence I bought is great and the delivery was next day and the guy was amazing. I personally had a great experience. Website is garbage for ordering large amounts but in store was way cheaper anyway with the business support staff. I recommend!

I thought this was a great store but the other day I went in to buy some for sale signs for our…read moreboat we're trying to sell, the salesman DAKOTA told me he was interested in our boat and to wait buying those signs, I spoke to him in person the following day and he told me he wanted it for sure and to quit trying to sell it well today I've waited all day for him to call, I even had my wife go in the store and ask the people call him, he told the store people he would call me right away, still no call, I've passed up other offers on our boat because we waited on him, it really makes you wonder what kind of people they employ there, we will definitely NEVER shop at ace hardware Waseca ever again... I think it's really crappy how it was handled!!!

Requested snowblower tune up service…read more A young man came alone to pick up the blower, disconnected my garage door opener and left. I arrived home approx 4pm and contacted the store. Manager told me he was with when he picked up the blower. I have security cameras and it clearly shows one young man at the residence. The manager then put me on hold and returned to tell me is employee disconnected the opener and forgot to reattach...you tell me from the video, he made no attempt to go back in the garage... 15 to 20 minutes after i told them to come back and connect the garage door opener..manager called back saying my blower had been services and they were bringing it back that evening....this time two guys returned the blower carting it across my lawn..."garage off the alley" ... He lied to me about being with his employee in the pick up in the morning....I am now wondering if they serviced the machine at all.... Don't trust them unless u have camera's and let them know the camera's are there...inorder to be trusted Ask for video I will supply...it will not upload to site

Great small town hardware store. Has what you need from ice melt to nails, decent prices and a…read moregreat friendly staff to help you out when you need assistance.

This team will help you with any project... Big or small. They give great advice and help solve…read morewhatever project you are working on. A kind, talented team. You can still buy one of that needed item instead of an entire pack. Thankful for this marvelous service in our community.

Always friendly and helpful! We have a lot of animals and I always find everything I need!read more

I called to find out if they sell propane. I was told that they sell it by the gallon. Nope. They…read morecharge for what ever cylinder you have. My 40lbs cylinder takes 9-9.5 gallons empty. I think he pumped about 7 gallons when empty. I could not tell as there gallon meter was not turning showing how much was put into the tank. He handed me the tank and it was way light. He put it back on the scale and probably put in another gallon if that. They probably fills these tanks to about 80% capacity but charge you for a full tank. So figure your cost to be about $5 a gallon for propane. I will never by anything from this store as they are CLUELESS or just greedy. He did not even open the bleeder valve when filling the tank which insures a full tank. Another customer was waiting and hearing our conversation left with his empty tank. And he kept telling me that I had a 30lb tank. Like I said CLUELESS. Stay away from them.

Great Store - Excellent customer service and knowledge about home repairs and supplies.read more

Consistently best customer service we've ever had at a hardware store. They always ask if you need…read morehelp and really have the answers when you do. We've walked around other stores looking for help and no one seems to bother. Always a helpful team. Placed an order for a BGE and Taylor went out of his way help us order the right set up and then got it to us for the weekend of grilling! He stayed to help us get it started up with plenty of helpful tips and advice.

always great customer service. Large selection in every department . You may pay a premium however.read more

Needed batteries for my TPMS, so I chose an owner operated store, rather than corporate, because of…read morethe stupid mask rules. The clerk asked if I had a mask, I answered NO, and we conducted the transaction as normal. Another customer came in without a face diaper, and was also assisted without problem. Thank you Arrow, for not totally succumbing to this totally useless government-imposed bullsh*t.

Nice to have in town. Some stuff is a little over priced but the convenience factor and items on…read moresale which even things out. Marty went above and beyond helping me today. He grinded out a small 5mm battery terminal connector which saved me a lot of stress and time. The gentleman working the register was very cordial and friendly as well. Definitely recommend and will return. I can't thank you guys enough.

We love the new Ace Hardware in Northfield! Great selection of products and an incredibly helpful…read moreand friendly crew.

I have lived here for years and never been to this store. I needed a piece of trim and no one else…read morein town carried lumber. Looks like paint supplies, tool, hardware, wood for decks and kitchens on display.and more. The price was more reasonable than I expected for my trim. But above all else...customer service was stellar.