Had a couple of different instances over the years of HVAC techs telling me we needed insulation in…read moreour attic. House was built in 1999, and definitely was stuggling in the summer like most do. Plus I have been in the HVAC industy 23 years so I understand R values and the importance of insulation for efficiency standards. Wally came out to look everything over and take measurements. He recommended that we top off the existing Rockwall insulation with 10" of new blown-in Rockwool Premium Plus, resulting in a new R value of R-40+ as there was nothing wrong with the existing so no need to remove it. Two man team came a couple weeks later, very professional and quickly blew in the new insulation, let me take a look in the attic to make sure it looked good, cleaned up and left. Even came back a week or so later to install an attic hatch for even better efficiency. Martha was who I dealt with the most via text and phone. She's very timely and will keep up with everything to make sure all goes smoothly. Just all around a great experience which seems to be lacking these days with many companies. Highly recommend using Insulation Commandos. Very fair pricing and amazing customer service!

After receiving several quotes, Insulation Commandos stole the show. They have a slick…read morepresentation explaining the process...almost too slick, lol, but we couldn't be happier choosing this company to install Rock Wool Insulation in our newly purchased home. Considering the access they have to your house, it was important that everyone was trust-worthy, courteous, and passed the German Shepherd sniff test...all passed with flying colors. The crew did a great job sealing everything and making it look as pretty as it was effective. Their pricing was also extremely fair, literally coming in at half the price of at least one other competitor. I do not predict needing their service for many years, but when I do have an insulation issue, these guys will be the first call I make.

When we bought our first home, our inspector told us the #1 thing we needed to get was new attic…read moreinsulation and ducts. He told us to go get 3-5 quotes, and suggested not to chose the cheapest or the most expensive. As a very thorough person but first-time homeowner, I researched all I could about attic insulation, had my energy company come out and do an energy assessment (highly suggest this, it's very educational and CoServ does it for free), then had 12 (yes, twelve) companies come out for quotes. Not only was Loi the cheapest of 11 (1 company never sent me a quote), including beating out my Home Warranty company, he was the only person that was 100% looking out for my interests. He was completely transparent about his process, labor, and materials. Most importantly, he didn't try to upsell me on more expensive options by lying or putting on a show. I'm not accusing the other companies of overemphasizing the effectiveness of radiant barrier or foam, though taking 3 hours to use lasers to develop a plan to completely revamp the layout of my duct system was a bit over the top, I'm just saying that Loi was the only person who tried to convince me NOT to get the higher end options for diminishing returns (he also explained why). Loi took the time to sincerely educate me about my new home and while we only met for 15-20 minutes, it didn't feel rushed like with other companies, and not dragged out like with others. The accurate information he provides, in addition to not using strong-armed sales tactics like trying to close with repeated attempts at locking-in an appointment, are the highlights of NRG Pros, along with the simple fact that he didn't lie to my face. Some instances of him looking out for me, instead of his bottom line: For example, my roof has an overabundance of both ridge and soffit vents. I had multiple companies try to sell me unnecessary attic fans which would have caused my ridge vents to start drawing in air, rather than passively letting it out. This would actually have reduced the quality of my attic ventilation rather than improve it. Another example was installing an attic tent, instead of charging me $500, he told me to get one at Home Depot for $50 and showed me how I would do it myself. Yet another example, instead of charging me $250, Loi offered for free to patch up a hole I had in one of my soffit vents where birds and bugs were using to access my attic. One last example, Loi was the only company that even offered to check window and door seals. Because of the aforementioned energy assessment, I already knew if I had leaks. He correctly pinpointed the poor seal at my front door and, you guessed it, replaced it for free. Loi is professional, thorough, and honest. I hope I can save some of you the time and effort of gathering quotes and listening to (mostly insulting) sales pitches. I honestly would have went with Loi even if he gave me the most expensive quote, but that's a contradiction, it's just not in his nature. Imagine a world where people were more like him, what a world that would be... I'm going to save you some time, money, and stress. You need to go with NRG Pros.

Pros: Their pricing is great. Honest, straightforward, and practical. No upsells or pressure to…read morecomplete unnecessary services. This is a huge plus. The other reviews are spot-on. Cons: Unreliable scheduling. After the initial insulation and rodent exclusion job, several tasks were left undone. After a series of attempts to contact and additional appointments, I ultimately gave up and finished the last few rodent exclusion tasks myself.

Like some of the others, this is a bait and switch. The quote that they gave me was way too low…read more($129) and when the guy came in, Jerry, he quoted me $900. So, the background, I have an older furnace that had some black soot coming out of the vents and he said it was mold and mildew. He assessed the furnaces in the attic, and told me what he had to do. Sounded reasonable, so I agreed. This was on a Thursday. After he left, the problems were 1) the blower stopped working after he finished so I had no AC during that heat spell in May 2) there was a small gas odor after he finished 3) he didn't do the dryer vent cleaning because he had to be somewhere in the afternoon, at 2:30pm! He was telling me all the things wrong with my HVAC system as though he didn't want to do the work, but was completely interested in talking about the house that he was building and how great the HVAC was. But what's disappointing to me, especially, was his unprofessionalism. He didn't complete the job at 2:30pm because he had to "go to downtown to talk to the painters for his house that is being built." Like you are on company time, how many other jobs has he not finished or completed for his company to tend to personal matters? I paid in cash, so he likely didn't even report this job. I called another HVAC team and they fixed my furnace blower to just get the AC working but also gave me a great deal to just replace that old furnace upstairs. They were also the ones that explained all the bad work that was done prior, and the lack of work that Jerry did! When they ripped out the junction box, all the mold and stuff Jerry took a picture of was still there! The major thing was the gas leak, and fortunately my new HVAC guy found it. That could have been very dangerous. After the work of the other HVAC company was done and I had time to think about all that Jerry for NOA didn't do, he called me and said that he could come on the Saturday for the dryer vent cleaning. When I asked him what time, he said he'd check and get back to me. Then he never called me back. Then he calls me randomly on Sunday, the next day, and I cancelled on him at this point because I don't trust his work, or this company. Beware of NOA, and how they take advantage of you not knowing about HVAC. As a nurse, I naturally just wanted the best for my family in terms of air quality. But to damage the system I had in place, despite the age, and potentially cause more danger with a gas odor and leak, I don't think I can trust this company. Plus the fact that Jerry, was more concerned with his own personal project than helping me was a real turn off. He said it'd only take 10-15min, but didn't do it? Because of traffic to his paint match appointment? Bad value, bad customer service, bad work. Response time was good, but the only reason why I had to leave a star is because you can't leave a '0' star review.

They give a low quote and scam you into a higher price. They also completely missed the appointment…read moreand the quality of work is poor.

I should go edit my Google review. I'm very irritated and…read moreeven after days of giving myself to calm down, I'm still angry. I know for a fact that I asked if the quote and payment we gave for attic insulation, included over the garage. I was told yes, and I know I asked at least three times, and was told yes. The two other people in the home, heard it as well. The over the garage was not insulated. Now I understand, that I should have checked before I left the other review. That's on me. I shouldn't have taken anyone else's word, and I should have gotten the ladder and looked. When I texted the man who came here, I was told yes "no, it only includes over living space". The insulation over the living space is nicely done. I am very pleased with that. Just very irritated that, what I was told was going to happen, and included, turns out it's not.

These guys were great. The quote was what I asked for and no surprise "add-ons." They actually came…read morein way under, and over-delivered compared to other quotes I got. The actual installers were professional and fast. I'm very pleased and I normally do everything myself so this is new to me.

Scheduling the appointment for my duct cleaning was a breeze. Maria was very helpful and even…read moreassisted with a last minute reschedule from my side. There was no attempt to upsell and the promotional rate was offered. Paul Boyd, who is the owner is a certified and knowledgeable gentleman who is an expert in his field. He did an energy audit and identified areas to improve efficiencies. He also highlighted areas that were good, which is not something most businesses do. At no point was there a push to sell or upsell. His main focus was to ensure that the customer got the most from his visit. Will be using their services to fix some of the issues identified. The duct cleaning was scheduled for a different day. The techs arrived early and were very efficient and thorough in the job they performed. The work and cleanup was completed to my satisfaction. The pricing for the duct cleaning is competitive in comparison to other companies in the market. I highly recommend the services of Climate Doctors for your duct cleaning and sanitation. The superior ratings online are totally reflective of my personal experience with them.

I received almost an immediate response to my inquiry. I spoke with someone on the phone who was…read morevery knowledgeable and they were eager to find a way to meet my aggressive timeline requirements. Darell showed up on time and got right to work. They did a fantastic job and they were very careful as they worked around my home and personal belongings. After the cleaning, I had a question regarding one of the filter sizes and inquired about before and after pictures. I received a follow up from the actual owner of the company after hours, who was eager to share all of the finer details of the service. He then proceeded to offer to come out and do a free energy audit at my home. This is the company you wanna do business with. Great service excellent follow up and they had a better price than the other company I had been contacted by.

Lane and the owner Rhonda were great with communication. Attentive, but not overbearing. Really was…read morea very professional experience and we are happy with the outcome.

Good service, good quality work. Had radiant barrier installed by them. I asked them to go back and…read moretake detailed pictures and they did.

Our a/c went out and Tony came out on a Sunday to help. He was on time, courteous, and very…read moreexperienced! He gave us some tips and things to look for that could clue us in to problems with our unit in the future. Great experience with this company.

Expensive but got the latest technology Easy to do…read morebusiness with. Installed in one day.

Mason came to the rescue, did a stellar job replacing the motor on our ancient AC unit, didn't hard…read moresell us and got er done! Thanks so much!

Homestead was fast, professional, and fixed our AC problem in under 24 hours at a reasonable price…read more Would recommend. Thanks to Mason, our technician, as well!