we worked with bill hoogkamp... his patience and knowledge was so appreciated as we were first-time…read morehomebuyers: nothing we said or asked was disregarded and he always kept us informed and involved with every step of the process. of course, we would go back in a heartbeat next time we need financing, but for now we're enjoying the fruits of their help. we can highly recommend maple tree funding, especially bill.

Great to work with. I worked with Ray - always answered all of my questions and helped made the…read moreprocess as easy as it could be. Always set my expectations as well. If I were to purchase another home I'd go through them again.

I recently hired an agent from Gucciardo Real Estate Group, Guiseppe Tropiano, to sell my house in…read moreAlbany and had an absolutely terrible experience with him. He disregarded all of my requests and broke clear agreements which had been made before hiring him. He was aggressive and applied maximum pressure and threats to get his way, which a sales price far below the true market price. He was only after a quick buck without doing any work. Beware of this guy. Do not trust him. A company is only as good as the people they hire and Guiseppe's behavior is a reflection of the culture of Gucciardo Real Estate Group. You have been warned. This is a true review from an actual verified customer.

I agree Anthony does great work. He's the one honest person in a sea of questionable real estate…read moresalesmen and saleswomen in Albany, all seeking to get rich and do it quickly. I'm very afraid his business will suffer due to the recent class action that effectively eliminates the role of "Buyer's Agent". If the seller won't pay my agent, I'm going to be forced to cut him loose. That's how most folks think.

The worst business experience of my life, hands down. Tried to get a construction mortgage through…read moreHomestead. They began requesting documents, we would submit them and weeks would go by before we got updates, generally only after we asked for them. It took 7 months from first contact until we could close! At month 6.5 we were told that the longest building period they would give us was 8 months to build an entire custom home with a $5500 a month penalty for going over. They refused to give us a clause saying that time spent waiting for inspections and disbursements on their end wouldn't count towards the 8 months, even though every other thing they did took way longer than it was supposed to. Finally, they pressured us to close with 2 foot of snow on ground in middle of winter, and when I asked to postpone closing to spring they threatened us with "lots of fees". Finally, when we told them we wouldn't continue with them under these terms, they sent us a $105 bill for "adjustments" to costs of things that we already paid months ago. Do yourself a favor and use a real bank for your mortgage. Everything about the experience was head and shoulders better than with Homestead.

I had a horrible and stressful experience working with this individual Rick Solosky as well as his…read more"manager Peter Tull. First he'd reply to texts very quickly ( either from a boat or from lunch or from vacation never in his office) mainly why his answer never made sense or were half the answers or was gibberish and it appeared he responded without even knowing what he was writing and his answers made no sense. Even when communicating worthy he attorney via email his communication was a disaster and I had to ask him to correct. Mostly every time clarification was needed. Used copy/paste loan application from one property to another adding incorrect charges to the loan. At the end, he took 25% down when I had agreed to do 20% down. Processed the loan and as I informed over and over this was not what I had agreed to, his response was "this is what you signed". Loan types and details were not explained properly, he never picked up the phone to explain exactly what was going on, only pointing out the "advantages" of the loan. The incompetence and disregard is out of this world and sadly we ended up closing with them after all attorney and appraisal was done. After so many complaints with his work, I was referred to his so called "supervisor Peter" who was even more incompetent. They kept passing me from one person to another and each time the experience was worse! I definitely do not recommend. They are liars/misleading and they will lure into signing a loan where they present one thing but make you sign another. Be very aware because at the end, they will simply say that's what you signed. And they give you no option to go back or cancel.

I opened an account in 4/25 based on a promotion With a direct deposit. I was supposed to get $250…read moreand a mug but was told it was denied because I did not complete CONCURRENT DEPOSITS, which is in the fine print. The flyer I based my interruption said a Direct deposit , which is singular. I believe this is false and misleading advertising

I have had nothing but wonderful experiences with this bank. Deo is very knowledgeable and…read moreextremely helpful. He's very quick to responding to any concerns and always gives direct info, he knows his stuff. I've banked with other banks in the past and my trustco experience has been the best one yet. This bank definitely values their clients and treats them like family. I would 1000000% out of 100% recommend this branch and working with Deo directly.

Excellent service Ray and Brendan have been amazing easy to deal with and we were first time home…read morebuyers and they always responded would recommend to anyone.

They were very helpful with helping me get a mortgage. I have a complicated tax return with income…read morefrom multiple businesses, and unlike other banks I spoke with, Continental was able to put the puzzle together and get a great rate for me.

Jim worked on the biggest loan I've ever undertaken. How fortunate it was that he's the most…read moreefficient lending specialist I've ever worked with. The entire financing process was straightforward and transparent. No fluff, no unwanted salesmanship, no use of time that didn't seem flawlessly planned. We managed to do nearly everything over e-mail and text. The lone exception was a five-minute phone call. Jim's demeanor was pleasant and professional, but it's clear he knows how to operate efficiently and pragmatically to deliver quick effective solutions that fully address his clients' needs in the fast-moving world of finance. After eight previous mortgages, and multiple refinances, I thought I'd seen it all. Yet Jim managed to redefine excellence in lending.

Cannot talk to anyone without needing to leave a message (Escrow Department). I waited two days…read moreone time, and today, I have still not heard back from a message left, and it has been six hours so far. It is 4:10, and they close at 4:30. I spoke with a manager too. That did nothing. Good luck if you go with SEFCU Mortgage Services.

Sefcu Mortgage services are the worst!!! Especially their Escrow dept. When you house isn't…read morereassessed, and your taxes haven't changed, how is it that they cant seem to get it right?? 1 year they give me a check for $1500 saying they charged me to much. This year they raised my mortgage payment by $270! Saying they didnt take out enough! I would highly advise EVERYONE TO NEVER GO TO SEFCU for a mortgage!!!

We went to Joanne for financial advise and for a HELOC. She was so thorough, warm and friendly and…read morehelped us get exactly what we needed!

We worked with Joanne for well over a year only to find out that we would not be unable to get a…read moremortgage for the home we wanted because it was a double wide trailer.... That was a question that was NEVER asked by Joanne, and we had no idea to would be an issue because we have never tried to buy a home before and were relying on her expertise. We lost over $8000 because we paid for all the engineers and estimates that Joanne told us we needed. That's $8000 we can never get back OR use toward another purchase or build...... The real punch in the gut?? When we were treated as if this was something we should have known or disclosed and it was OUR fault. We handed over everything they asked for, filled out all the paper work asked, did EVERYTHING they asked us to, only to have them treat us as if WE did something wrong. The only thing we did wrong was relying on this company. OH! And let's not forget the bill we later received from them....... even though we couldn't obtain a mortgage to buy/renovate our home...... and were already out over 8 grand......real nice..... my recommendation? Go somewhere else. They were very nice at first..... until things went wrong.