Lilly at Storquest is an absolute angel. She helped me immensely during my move from MA to FL,…read morewhich happened to coincide with hurricane Milton and power outages all over Tampa. It is rare to get such caring and attentive customer service. When the power outages prevented my move in, she went above and beyond to help me find storage at another storquest facility in Tampa nearby. Not only did she help me with these logistics, but she communicated so kindly with me every step of the way, bringing peace to an otherwise stressful situation. I am so grateful to Lilly, and would recommend Storquest to anyone in need. She is a light in this world, and I am sure everyone that meets her feels similarly. Very grateful!

Since the new management team, of Sandra and Shawna, has taken over this property, the…read moretransformation has been truly remarkable! They are smart, efficient, and courteous. Because of the professionalism of these women, Gandy Mini Stor-It is: NOW, hands-down, the BEST storage facility in the Tampa Bay Area!

This facility is really nice with very helpful staff. Especially appreciate the moving van that can…read morebe used by customers!

Great place, clean, safe, and good management. Highly recommend. I don't have any complaints. It's…read moreprobably not the cheapest but you definitely get your money's worth here.

Great customer service experience! Yolanda was professional, kind, and patient. She walked us all…read morearound and showed us the different units and spent a lot of time trying to help us find the right one for our needs. The facility is older but well-maintained and convenient for us.

We have worked with them for years. Secure, sturdy and good management. Ask for Yolanda- she's…read moreawesome : )

We've used Interbay Self Storage for about three years with no issues and no problems. Their prices…read moreare competitive and reasonable. We live in St.Petersburg where storage unit prices are uniformly exorbitant. We find it makes financial sense to drive to Tampa and utilize Interbay. In addition to air conditioned inside storage, they have fenced-in boat and RV storage available.

I stored my boat here for a month. They were convenient, cost effective, flexible with finding me a…read morespot on a packed lot and since I mentioned it would only be for a month, they reached out to me as the first month was ending to confirm that I had alternate plans set up. Even with a delay in getting back to them into the new month, I had the boat off the lot by the first of the month and they were understanding and didn't charge me just because they could. Access is easy, security looked solid and the inside storage area looked nice as well. I would recommend this for Boat/RV storage.

service is good my personal quality of the unit is good and nice and clean everything stayed niceread more

Excellent location clean easy access Also easy to make a reservations. First month free wonderfulread more

Nothing is worse than lousy customer service. I stopped by to fill a new propane tank for our…read moregrill. No one responded to the three different times I rang the bell. I walked into customer service and had to stand waiting while a woman ate food and entered some data on a computer. She finally asked me what I needed, still munching away, and told me someone would help me after 'they finish hooking up a truck". I went back to the pump and sat on the curb for about ten minutes, rang the bell again and finally walked back into the office. This time I was told "he is on his way". Back again to the pump. No one showed up. I was about to give up. I mean, half an hour is long enough to wait. Finally someone came and filled the tank. Such a shame. It is far more cost effective to fill a new tank than trade for an old one. Need a new place to get propane! Need another place to buy propane!

Horrible experience. The staff is unprofessional. One of them starting arguing me with me about…read morethe dolly. Then he lied in front of his other partner. Horrible experience, they need CUSTOMER SERVICE TRAINING. One of the employees whom I had the altercation with is a LIABILITY to this company. I will never do business with them again.

Sandra was incredibly helpful! We used GMSI during renovations and she couldn't have been kinder or…read moremore helpful! knew exactly what we needed and ensured that all of our questions were answered! A great value for the money and very helpful service!! Clean, well kept units made this a sweet deal!!

This company is under new management that leaves much to be desired. I have been a customer for…read moreyears. The previous management was responsive, responsible, and kind. Our unit is paid for months in advance for convenience purposes. Last week I received a phone call from the new manager that was not customer friendly. Apparently a vm was left while we were on vacation and we are now considered delinquent:) i explained we pay for months in advance but that information had not been shared. I paid our $90+ $20 late fee. Tried to reach a corporate office to share my experience but was unsuccessful. Did I mention I received an email the very next day that our rent has been increased to $136/mo?! Can anybody recommend a storage company that appreciates customers? In the market.

I had the pleasure of speaking with Luis today. The location I went to was supposed to be open, but…read morethere wasn't an attendant on-site. I called the customer service number and connected with Luis. He was very kind, friendly, knowledgeable, and extremely helpful! He talked me through the steps and I was done in no time! Thank you, Luis!

Getting a storage unit, transferring storage units, moving items from storage units...none of it is…read moreinherently stress-free. There's multiple moving parts, often time constraints, and it's not something I found myself looking forward to taking care of. However, Stefan made my experience seamless and actually...enjoyable. I initially reserved the last unit of the size I'm looking for online and was planning to book by phone. However when it got down to paying, I realized I needed to see where it was on the property before agreeing. After all, I'm small and going to be handling a storage unit myself and I need it to be accessible for me. I decided to go in the next day instead, though they couldn't promise me the space would still be held. When I arrived there was a sign on the door that the onsite contact was in the facility and to call. Full transparency, I rolled my eyes and dialed the number, thinking I'd be waiting awhile. Stefan answered and came right back to the office. He walked me to the unit and I agreed to reserving it. He was thoughtful in the way he explained everything, patient with my questions (and re-asking the same questions to clarify), and seemed genuinely happy to help. He gave me warnings about potential markups as all storage unit facilities end up doing, and shared with me the best times of day to visit the property. He informed me of the differents locks I can use and the benefits of having a unit with Extra Space. Really glad I chose this location!

I visited this site in Tampa on 10th Ave and met with Ms. Rewis. She was awesome and very…read moretransparent. I would do a separate recipe just for her assistance. I've been visiting and calling about a unit for alittle over a week. Other sites have been calling me regarding my move in. Move in was promised today and unit has yet to be cleaned out. I understand the turn of property but Stacey is unable to assist me due to upper's management (Corporate) coming today and there's stuff she has to do before they get there. After Andrew had given the okay to clear unit. Ms. Rewis if I'm not mistaken is the DM told me I can clean it and she's been assisting me on trying to get you in as a resident. Stacy is not allowing me to even after DM instructed her that I can assist with cleaning out your own unit to move in!! Stacy mentioned to Andrew that my vacation was coming to an end and needed to transfer unit prior to going back to work. Andrew and Ms. Rewis approved items to be moved out into a unit that they have to reach out to a vendor. If I am assisting on the process and was approved by management, I didn't see an issue. I understand they are going through a takeover as I am a Property Manager myself. The answer given to me was we don't know when they can get to it and I can go to another property. Ridiculous. This property is convenient for me. This is actually ridiculous that a takeover property should have had all units trash out if declared the management and/or abandoned. Hopefully this gets to someone that can handle as quick as possible.

I wish I could give this company a better rating, but increasing my rent on month #4 is ridiculous…read more Further, I can move to a new unit in the same facility, and save nearly $50 off my current rent which is nuts. I just did this move 3 months in February, now they are jumping my rent for June. Loyalty is no longer rewarded. In June, my rent will be $214.78 per month for my unit, but I can move to another unit; same size; same facility, and pay $115 per month. Looks like I'll be moving to another unit in a couple weeks, but I'll be on the look out for a completely new facility in the meantime.