Dealt with a horrible headache that wouldn't go away with medicine. Was able to go online and…read moreschedule an appointment immediately. The location was easy to find and very clean. The staff were so efficient and kind. They were interactive with my infant to make sure she was entertained while they checked me out. They took my concerns seriously and gave me options to consider rather than telling me "tough luck" like other pWas able to get to treated and feeling better within 2 hours of leaving. Huge thanks! Highly recommend.

This is one of the best, if not the best, doctor's office I've been to. Every provider I've seen…read morehas been empathetic and has taken my concerns seriously. Rose and Matthew are my favorite providers here, they are both so kind and have fantastic bedside manner. Plus, they take my insurance which is SUPER hard to find.

Visited this location for a Covid test, after having some symptoms and later on finding out we had…read morebeen exposed. I love the convenience of their office hours and the ability to have a PA/ NP or DR assist me quickly without having to worry about a pcp visit or worse an emergency room visit! The PA & Nurse were both so nice and friendly and got us taken care of so quickly. The results took 3-5 mins... now that's fast! I recommend them if you're in need of any urgent medical needs. They are certainly caring and friendly!

Overall this urgent care with a shinny exterior and smiling faces that hid their utter…read moreincompetency. went there quite sick and with some form of and they prescribed me medication that was not what I needed so I ended up having to go to another doctor. they told me I could pick up at CVS. I waited for 2 hours, and they had not put in the request. I wasn't able to get the medication until the next day. Along with that they ran some tests but never reached back out as they indicated they would to tell me the results.

Dr. Ghaleb is an extremely kind and thorough doctor who usually spends 30 minutes to an hour with…read moreme for appointments. My previous PCP would shove me out in 10-15 minutes due to pressure from the insurance companies to see the most patients in the least amount of time, so I am more than happy with Family Medicine of Pooler's direct care business model as it allows me to actually share my concerns with my doctor and be involved and informed in my own care. Dr. Ghaleb always informs me of all my options and allows me to make my own decisions with her guidance. They will even ask if there are any particular labs you would like her to consider when you are getting your annuals. I am a very anxious patient and she is always so considerate and patient with me. I can't speak highly enough of her and her team. The nurses are also extremely kind. I hope Family Medicine of Pooler is my family practice for many years to come.

They will not see you if it is a referral from an inpatient admission. My wife had a stroke and…read moreneeded to see a Dr to get consult to Cardiologist for outpatient Stress Test. Their system may work, just don't be sick when you call, as they are 6 weeks out to see you. They claim it's because of being a new patient, which we all know is really just a few extra pieces of paper that need to be filled out. The real ironic part is that their speech they give about their services is geared towards how to ensure that your credit card stays up to date for all billing. That was mentioned 4 times while talking about my wife's stroke. They may be good, just not for an emergent issue. I would not call them if you have immediate unforeseen needs.

Anytime I'm sick and need to be seen ASAP I plan to come to this urgent care across town from where…read moreI live. They have online check in, or walk INS are welcome. The receptionist, nurses, PAs, and doctors I've seen here over multiple visits have always done the most to make sure I leave with a plan to get better. I appreciate this so much because it is so difficult to get a same day appointment nowadays.

Took my mother here the week before thanksgiving. They never called us with results. I have…read morecalled twice and left two messages and still have received no response. This is unacceptable. If I had the time or energy I'd launch a formal complaint to someone.

I've been several times for myself and my grandchildren. It's always clean with friendly…read moreknowledgeable staff. Wait times are never too long!

Everyone was so friendly and I was in and out. The facility is nice and clean and they will take…read moregood care of you. The doctor, nurse, and front desk staff were all fantastic. You can also get your prescriptions right at the urgent care instead of having to go to a pharmacy. Very convenient and great service!

I have used them several times and no complaints with the service at the office. The problem I have…read morehad is I paid with a check, received a bill, told them I paid with a check they informed me they didn't have a check. It had not gone through the bank. I paid with my credit card. a month later the check came through the bank. No Credit for it, no phone call, nothing. Today I went back and paid with a check again. We will see what happens. Oh and I wasn't given a receipt for it. My fault, I should have ask for one. But you can bet I won't be paying for this visit twice. Make sure you get a receipt.

I went there in severe pain Friday - I had been hurting in my neck all week and decided because…read moreLabor Day was 3 days- I'd better get checked- I thought it was a muscle related? They took an xray and Mary-( one of the PA's ) came to show me the results- pointing out severe degenerative disc on my neck- Gave me a shot, I drank something, and prescribed muscle relaxers( which I paid cash for- plus prednisone - which I paid cash for) - I was in so much pain, I didn't question not getting thru medicare-. Long story- It's Labor Day. I have been in SOO much pain all weekend and I just wanted to know my next course of action... Mary had recommended PT- But.. It's only been 3 days on holiday- Of course I haven't heard from PT!! It's Labor Day! I called and asked to speak with Mary- a Nichole came to phone and made me feel as if I had not followed orders? I only wanted to know who- what do I do next?? Very curtly- she ended with my primary or Optim dr- It felt like I was being judged. Gut feeling they didn't understand I was only needing a next move- Anyway- I won't be going back

On September 5th I woke up early in the morning short of breath and feeling nauseous. I had been…read moresick with some kind of nasty cold I picked up from the ER at St Joesph Candler and really didn't want to go back to ER. I got dressed and drove over to Savii Health in Savannah as soon as they opened. The front desk staff is always very nice. I explained to the intake receptionist that I didn't have an appointment but I wasn't feeling well and hoped the medical staff could work me in, instead of me going to ER. Without blinking an eye, the intake person told me to have a seat and told me to have a seat and that I was checked in. I was very relieved expecting to have an issue because I didn't have an appointment. Within 5 minutes they called me back. Gage (PA) was very thorough. He ordered blood drawn an EKG. He was patient and listened to all my concerns. This is by far one of the best Medical practices I have been to.

I had a great experience with Savii Health, especially with Caralyn in billing. She was incredibly…read morehelpful, patient and made everything easy to understand. It's refreshing to speak with someone who genuinely cares and takes the time to help resolve questions and kindly. Thank you!

staff is extremely lazy, i am a T1 Diabetic and my gf ended up having to run inside too grab me…read moresomething because of my diabetes's and the older white woman christie took over 20 minutes too even get her checked out and did everything she could to avoid helping, if i could rate lower i would. -10000/10

It's not ready yet. That's all I hear. Rude customer service to the point where my Dr. hung up on…read morethem. I would go across the street to Richmond Hill Pharmacy.