George at the service window has excellent customer service and is very professional. FYI-- To SAVE Some Money - Be sure to CHECK IN on YELP , so hopefully, you'll also be given a $10 OFF tire alignment service. TrueLine accepts walk-in's , but of course, appointments get priority!! read more

TrueLine Auto Service - Getting ALL of my tires aligned = $ 80 - Auto Repair Near Me - Chula Vista, California

Got my alignment didn't take long got my steering wheel straight back to factor settings.

DO NOT COME HERE! I brought my mustang to install some lowering springs & my alignment was so off after getting my vehicle back. When I picked up my vehicle one of their employees took it around the block & I can hear him driving my car super aggressive.(my car is very loud) So unprofessional. They are overpriced. Charged me $900 to install, I later found out many other shops would've done it for half the price. read more

George took care of my repairs, shocks & alignment of my F250. We ran into a parts availability problem ( Fords redesign and elimination of part made for major search for the item) We found a suitable replacement. TrueLine didn't quit on me they saw it thru completion. Great job and fair price. Thank you George & Trueline! read more

I brought my car in for an alignment and a general diagnostic. From the start, the front desk employee made personal comments about my accent and where I was from--unprofessional and clearly flirtatious. Later, he called to list some non-urgent issues with my car and said the alignment would be done soon. I mentioned I couldn't spend more that week since it was my birthday, and he used that as a chance to invite me for coffee. I politely declined, and his tone changed immediately. When I picked up my car, I was told the alignment wasn't done due to other issues and that I now had to pay $1,430 before anything else. He said "happy birthday" sarcastically as he showed me the bill--originally expected to be $80. The way it was handled felt petty and unprofessional. I won't be coming back. read more

Went there for our Tesla's wheel alignment as recommended by Superior auto body. The owner Chris was awesome! He told us that one of our tire rod needs replacement and did it immediately same day when we have the car part available. The charge was very reasonable. Will definitely recommend. Thank you TrueLine! read more

beginning of the year I got a alignment and they left me caster about 1.5 degrees off of the other side on the front of my 2024 truck and now im relaxing the lower control arm and the dealer told me they destroyed my bolt with over torquing it. I've had alignments done here before and was happy. but this time I can't say that. guys we're nice though even though they blew off my concern. read more

I have a 2001GMC Yukon XL that needed suspension work. Took it in at 9:30 am, got a call at 3pm saying it was done. Drove home like it was a new truck. The guys were respectful, honest and do good work!! I Totally recommend this shop!!! read more

My wheel bearings were going bad on my truck and it was unbelievably loud to drive. I took it down to TrueLine to get them replaced and an alignment and once again George and his team did an awesome job. It was done the same day and now my truck is super quiet. Go visit George and his team, extremely professional and kind! read more

1. Customer service: The guy in the counter had a rude tone about him. Not very friendly or welcoming. 2. Pricing: I was told me since my car was lower it would be almost double then a regular alignment. My car has with factory "sport" suspension. (Wasn't quoted any different at other alignment shops/dealer) 3. Time: I was told there wasn't availability for another day and a half. And only had one time slot. Ended up having the dealer do it for 40$ less then what I was quoted. You know something is wrong when the dealer is cheaper!!! read more

I've been coming here for years and these are guys you can trust. It done alignment brakes rotors for many of my cars and my families cars.

Ironicly True Line was recommended to me by a Firestone employee. They specialize in aftermarket and stock suspension. Service is straight forward but highly recommend making an appointment due to the high volume of customers. In my experience, the employees offer a thorough inspection and will notify you if a part needs to be replaced. Parts are a bit on the pricey side but Would still recommend for the average tuning community read more

TrueLine Auto Service - Auto Repair Near Me - Chula Vista, California

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When there are no customers but me, makes you wonder. Let's talk about safety. I'm the kind of guy who checks the work when I take it to a shop. When I got home to check to see if bolts and nuts where tight, they weren't. My upper control arms were not tight at all!!! Seems like the guy who worked on it seemed to not like his job. He can kill someone. If your all about safety, please don't take you car there. And yes, the price of a simple alignment is ridiculous. 150!!?? And they guy in the counter will try to upsell you on parts. Be aware of that. read more

Bought a used ambulance van and had new front shocks installed (independent mechanic) and 2 front new tires (Discount Tires). Took van to Trueline and told them the van steering shakes at 65 mph. Trueline mechanic said, you have defective new tires. Returned to Discount tires and they said no issues with tires. Swapped rear tires to front, shaking went away. Discount tires finally replaced the tires. Highly recommend Trueline. They know alignment and steering issues. Good folks to do business with. read more

TrueLine Auto Service - Business photo - Auto Repair Near Me - Chula Vista, California

I highly recommend it! I called a day prior, and George was able to add me to the schedule. Upon arrival on the repair day, George was able to process my work request and get the car worked on right away. read more

TrueLine Auto Service - Four wheels alignment! - Auto Repair Near Me - Chula Vista, California

$300 for alignment on a mustang, 2 front end. This WAS the only place I used to go to for over ten years. And their rates now are ridiculous. I understand prices go up every year, but the r@pe on that price was ridiculous. SO I WENT TO CHERNISS TIRE WORLD down the street talked to Randy and was charged $100. TrueLine has lost a customer in me moving forward! SMH. read more

Bad service here.. guy at the front window is super rude, doesn't like to answer questions and didn't even align my car right... look else where if you're trying to get an alignment... read more

My go to place for alignments and suspension work on my lifted jeep. They're friendly, straight forward, and have reasonable prices. They work very quickly and can usually get me an appointment the next day when i call. read more

TrueLine Auto Service - Jeep who's alignment i'm always messing up. - Auto Repair Near Me - Chula Vista, California

I had my front axles replaced and Trueline was awesome. They were affordable, fast, friendly and they even gave me a discount! highly recommended. read more

Was quoted $100 more then everywhere else for tie rod replacement and alignment I even supplied my own parts and yet still, my car drives almost the same as when I dropped it off. Taking alignments elsewhere from now on. read more

Horrible service. Wanted to change a part that was fine. Being rude when asked a question. Many workers standing doing nothing. Didn't check the car. Not reliable. Please don't go here read more

I have been going to this shop for every vehicle I owned! Never had a issue after I got an alignment. My truck is lifted with 37inch tires and 22inch rims. Most shops can't do that but Trueline can take care of it. Highly recommend this shop to everyone!! read more

TrueLine Auto Service - Alignment done on 37inch tires and 22inch rims!! - Auto Repair Near Me - Chula Vista, California

I came in today with an appointment for an alignment after being recommended by discount tires. I am beyond satisfied with my experience! The service was quick, and George, the guy at the front desk was as friendly as can be. He took the time to answer so many questions that I had about alignments, brakes, tire wear, etc. He even showed me all the different parts and how they work! Based on my experience, I would recommend this place to anyone in need of the services they offer read more

NOT satisfied with the service. We did 2 cars alignment and we had to come back for corrections with both and pay extra money. Junior owner would NOT even accept my discount coupons and was rude. Without the coupons it is one of the most expensive service in the area. We ended our 13 years long business relationship with that place. read more

Very professional, respectful and timely. Good price. I recommended it. This my second time to this location

I highly recommend this business! I purchased a new set of tires and 24 inch rims and needed an alignment. George was able to get me in on my busy schedule. I was in and out in less than an hour. They offer $10 off an alignment on Yelp. When I tried using the discount, for some reason it wouldn't allow me to. George still honored the discount. read more

Got my Nissan NV High roof with a heavy machine mounted on the inside. The location is convenient as well.

I usually use Trueline for specialized suspension needs for alignment or installing bushings. Such as lowered cars or odd misalignments no one else can fix. I've used them for years. As far as pricing for installing shocks, fixing brakes or other installation that only requires bolting on the part. I would recommend going else where. The labor charges are kind of pricey. read more

I recently moved to the area and didn't know a good mechanic, i was so lucky to find True Line. I was referred to True Line by Discount Tires to replace a stud and end up getting my alignment done while there. Miguel (mechanic) advised me about having super thin rotors that needed replacement. I knew he wasn't lying because I had noticed my car vibrating when breaking. He wasn't pushy or desperate at all to have me do it at the time or through them at all... he just wanted me to be aware of it. I came back of course when it was better time me and they got me in and out within 30mins and at a wayyyy better price than any other place (I brought the rotors). I dealt with Chris, Miguel and George and they were all very friendly and professional. I would recommend True Line to anyone. FYI make sure to make an appointment because they are always super busy (which is a good sign) that way you don't need to wait hours for your car and they will take care of you right away. read more

Have taken 2 of my cars here for alignment service. Both came out perfect and the job got done fast. A no BS type of place.

Thanks Jorge. In and out. Professional and good work. Plus don't have to wait in boredom, just cross the street for some tacos!!

Ok, let's be real - I know nothing about cars other than drive. I came here by recommendation from Discount Tires on Plaza Blvd to get my alignment done. The gentleman at the counter could tell I knew nothing about cars. His name was Jose. Given that, he was very kind and patient to explain and even demonstrate what was going on with my car. Most car shops would just do the labor and had you a big receipt. But Jose was very informative, smart, and polite. He broke down in terms I can understand (no car talk haha) what was going on, how it was affecting my drive, the breakdown of parts, price, and labor. I thought that was exceptional service. I will definitely be coming back here again. read more

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Awesome experience. Friendly staff and fast service. George was very helpful and informative I was able to get an alignment along with a much needed repair. My car drives great now. Thank you to the staff read more

These guys are amazing! Got my wheel alignment done for a very fair price. They also price matched a tire rotation with the other tire retailer I usually go to. Miguel took the time to explain a few issues he found on my truck's front end while he was doing the alignment. Clean shop, honest and quick service!!! My new fave auto shop!!!! A++++ all day.... read more

I've taken most of my cars here for years. Sadly, I won't anymore. I went to take one of my pickup truck and the gentlemen asked if it had a lift. I told him it had a body lift and he told me it cost $150. I explained to him it was a body lift, vs a suspension lift, and that I never paid that much there for that truck. He added it was the same thing. He above anyone else should know that a truck with a body lift has the factory installed suspension. Rather than try to explain to my why it would cost more he stayed adamant that was the price. Nice job of steering me away from that place once and for all. I won't be going there any more. read more

This place is recommended by all discount tires in the South Bay Area.Truly a best place to get your wheel alignment I've been coming here since 2012 for alignments and they do a wonderful job. They're honest in their work and they check your wheel alignment manually as well a straightening out the steering wheel. I truly love their work and will always come here for alignments. a little food for thought for you guys, you should get your wheel alignment at least once a year especially if you drive a lot for work. read more

I did not wait and came in at my appointment time. They did the alignment fast and for a great price you cannot beat! Thanks true line!

Been going here for a long time. As a matter of fact, the first car I've gotten aligned there was my very first car (1995). Good customer service. I made an appointment for 1:30 but was able to come earlier so I called them to make it earlier. Person who answered was very nice and professional. Pricing is comparable/competitive with other surrounding business like it. When my car was getting aligned, they talked to me about the part that needs to be changed because it's not adjustable. They made sure to let me know first before they continued with the work so I know the options and prices. Overall, good job... quick and fast... good customer service. read more

Definitely a great place to get all your vehicles aligned !!! Been going here for years when I lived in the Chula Vista area !!! Fair prices for there service! read more

Very knowledgeable. Knew exactly what was needed to make my rig run right. Quick and professional throughout entire process. Would go again if needed and I recommend to everyone. read more