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    True Value Hardware

    3.0 (8 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 5:30 pm

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    3 years ago

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    6 months ago

    The lady with rotten teeth who works the register is so rude. I will never shop here again.

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    3 years ago

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    Arizona General Ace Hardware

    Arizona General Ace Hardware

    2.4(14 reviews)
    39.8 mi

    The "seasoned citizen" who works there seemed friendly enough, but was somewhat reluctant to point…read moreout where RV supplies are. The prices are shockingly high. No, really: their store, like every other ACE Hardware store, is supplied from the same regional warehouses as everyone else... so all of them have access to the same merchandise at the same price. The excuse for high prices "We have high costs of transportation due to our distance" is pure BRAVO SIERRA. The high prices, set by the franchise owner, are egregious. They have a policy that if you fill your propane tanks, you can dump your trailer's septic tank free of charge. I needed to add some water to the freshwater tank, by put the only hose was the same one that people used for flushing their septic tank dump hose. The propane guy stood talking with someone for over 40 minutes -- knowing that we were waiting for propane. We waited... very patiently. After RVs began blocking the right lane of 89, waiting to get in, I guess someone called the store, asking if someone could wake up the propane guy. Took about six minutes to fill our tanks, at almost twice the normal price. After walking around in the wet sewage from other RVs, I didn't think I'd ever wear those shoes again. The area is not at all maintained. Or cleaned. Wear disposable boots, or galoshes. Very narrow parking area for maneuvering a trailer, especially with light vehicles zipping around the parking lot, blissfully unaware that 52' of tow vehicle and trailer don't stop on a dime. For a place that does double-duty as a church on Sunday, they aren't very friendly or hospitable. I don't know what they're in business for. Neither do they.

    Without a doubt, this is my favorite ACE in Arizona. Nathan and his crew are always fabulous. If…read morethey don't know the answer they usually find somebody that does. This is definitely a soup to nuts Ace Hardware and as always, don't forget to look in the freezer section for surprises Thank you Nathan.! I WOULD RECOMMEND

    The Home Depot

    The Home Depot

    2.2(71 reviews)
    29.6 mi
    $$

    Excellent from customer service rep Kansas in Flagstaff. She let us inspect a new faucet prior to…read morepurchase to ensure it was the correct finish (it was). This saved us a potential return visit to exchange the item. She noticed I was loading my app to obtain a Veteran's discount. She observed my driver's license had a Veteran's marking and gave me the discount from her register. Throughout the entire transaction, she was courteous, helpful, and friendly. We have made several large purchases at Home Depot, all at a great value, and will continue to do so. Customer service such as we received helps mitigate some of the stress involved in a remodel project.

    Beware: Home Depot sends all "Need help fast?" emergencies to a 2.0-rated installer with several…read morehundred bad reviews and BBB complaints, and instead of standing up for the customer they make insulting offers and ask you to sign a gag order so you don't write bad reviews when the job is done poorly I called Home Depot's "Need help fast?" number because I had water under my heater, assumed that meant I needed a new water heater, and needed urgent help. That number goes straight to Delta Mechanical, shown as their installer and "100% backed." Delta's own paperwork says they will inspect the area, install the equipment, and test the unit before leaving. They did none of that. The wall behind the heater was soaked, they mounted an expansion tank into that wet wall, which fell out the next day, never came inside to run water or clear the lines, didn't actually test anything, and left. Soon after, there was water under the new heater again. I was at home with a leaking water heater, repeatedly calling and texting Delta asking what to do. They ignored me, and the visit they finally scheduled was a no-show, so I had to hire another licensed plumber to protect my home. They even brought another water heater with them in case the new one had failed, but after inspecting everything they found and repaired a leak in the wall and told me the water heater itself didn't need to be replaced, exactly what any reputable vendor would do. In total, I paid about $1,100 for the original installation with Delta/Home Depot and another $788 to the second plumber just to end up with one proper installation. Home Depot told me my labor warranty was void because I had called someone else. Now Delta and Home Depot are trying to spin this as "just a wall leak" instead of admitting the installer never did the required inspection or testing. Home Depot's response was an insulting offer of $500 tied to a gag order telling me not to talk about this or leave bad reviews, an offer I refused so I could speak up for other customers. On top of that, Home Depot's own site only allows "product" reviews, not true customer service reviews, and they review what you write before deciding whether to post it, which makes it even harder for customers to warn others. With several hundred bad reviews (266 & growing on Yelp alone) and BBB complaints about Delta, it is a reckless, irresponsible business practice for Home Depot to keep sending customers to this repeat offender. Homeowners should know this before trusting that "Need help fast?" phone number and "100% backed" promise.

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    The Home Depot
    The Home Depot
    The Home Depot

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    A2Z Home Center - These make great gifts for the ladies in your life!

    A2Z Home Center

    4.0(4 reviews)
    37.4 mi

    I came here often. Today, I came in to exchange the wrong…read moresize of a 50-ft roll of drip irrigation tubing I mistakenly bought 2 days ago. I bought 5/8" and needed 1/2". My mistake. When I came in to exchange it with the receipt I was told by the Manager (Ray) that they did not have 1/2" in stock. Okay fine, I said. Please issue a refund for the tubing I was returning. Then he said that they did not carry the brand I was trying to return. Obviously, they did because I bought it 2 days ago off their shelf, the cashier rang up the sale and gave me a receipt. I had the receipt. The receipt showed 1/4" inch tubing, 100'. This was entered incorrectly by the cashier when I purchased it. Ray proceeded to tell me about how it was wrapped in plastic and they don't do that with their tubing. He then told me it had the wrong kind of label on it, that they don't use that label. He then told me that they don't carry that size. Obviously, he was inferring that I didn't buy the tubing from their store. Interestingly, Ray was doing something on the isle when I bought the tubing 2 days earlier and we spoke briefly. I reminded him of that. The cashier said that they would honor it, but that wasn't the point. Ray made it sound like I was trying get away with something.......in front of 2 other customers. It was insulting and embarrassing at the same time. For a lousy $11 of tubing. I'm a Chino Valley resident and have been going to that store for over 7 years. I was treated like I was being dishonest. I will NEVER go back there.

    Every time I go in with a questions regarding a home repair project there is always someone to helpread more

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    A2Z Home Center
    A2Z Home Center - We pride ourselves on being the friendliest hardware store in town!

    We pride ourselves on being the friendliest hardware store in town!

    A2Z Home Center

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    True Value Hardware - hardware - Updated September 2026

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