Had an appointment with Andrew for carpet cleaning that we especially drove from Durham to Richmond for. First he called to delay the appointment, then to cancel it, without even offering a reason. He was extremely rude and unprofessional as well. When we asked him for a reason, he was rude and dismissive. When I explained to him that my wife and child had driven 3 hours just for the appointment we had set with him weeks ago, he said that was not his problem. Then he proceeded to send me nasty texts asking not to contact his business in the future - as if I would be stupid enough to do this, after our horrible, unpleasant, unprofessional and just nasty interaction with him. Also I find it amusing that you didn't have the time to come out to do the job you committed to do, yet had the time to write asinine replies to our review on google. We were fortunately able to get an actual professional who came the same day last minute and actually did the job he had committed to do.
Stay away from this guy! read more