This is a great store staffed with talented and friendly people. Mike Esposito (PGA Instructor) and…read moreTyler Reitz (Fitting Specialist) are outstanding, and the selection of golf equipment and accessories at this store is huge. When shopping for new drivers/clubs, the staff is very helpful and encourage trying different equipment in their club fitting bays. I always look forward to visiting for either products or advice. Note....I would have given the store a 5-star rating, but they haven't finished their total store remodeling and I'm waiting to see if they add "padding" to the walls of their recently completed lesson and club fitting bays because currently balls ricochet off the walls. Not only is it loud but someone could get accidently hit.

Poor customer service, questions managers reject but are not willing to come out and explain. Worst…read moreexperience in retail I can remember. Tone at the top matters...tone deaf at this location.

Whenever I'm in town, we usually take a trip to the PGA Tour Superstore - they have a pretty good…read moreselection of men and women's apparel and accessories, shoes, gear, and various other equipment. They also have a mini golf turf area as well as some simulation rooms to test out various clubs. Staff are around, if you need assistance. Ample parking in the large lot. +good selection of golf items +ample parking

I was just in there for an iron fitting at The Studio with Dominick. I am just under 5 feet tall…read morefemale and not your standard women kind of club and shaft either and he was very patient and really knows his stuff I tried may different types and variations of irons and we were able to squeeze a wedge fitting in there as well. I would highly recommend a Studio fitting. I was in there last year for a putter and I was Dom was there to help me with that as well. He was and still is amazing. Great guy!

My son just got fitted for a driver and Steve Ford was great. I would strongly recommend Steve for…read moreclub fitting needs. He took the time to listen to my son and provide excellent feedback to get him into the correct driver. We will use his services as long as he is there.

Took the golf ball clinic with Steve Ford. He's very knowledgeable and showed us the various balls…read moreon the market, their construction, and he discussed the expected performance of each. I walked away knowing how to now look and find a golf ball that both fits my game and my budget. There are so many different balls and ball manufacturers out there. Now I have the right approach to take when I hear all the ball hype.

Got ripped off at this store. Spent $1500 on new clubs, was told I would get points towards…read morediscounts as a club member. I was told this by 3 people, now they say sorry you don't qualify. First time in the store, liked it but this bad customer service will make me go somewhere else.

Great service! Plenty of options to choose from. Great customer service. Offer all kinds of golf…read moreservices. Definitely worth checking out.

This is a great golf shop with easy access to Chicago residents. They have the latest models and…read moretake in old clubs you no longer want. The staff are friendly. Go here first before going to mega stores out in the suburbs or online. You won't be disappointed.

Ace Pro & Dave were incredible' very kind and thorough, I was blown away. Dave knows his stuff and…read morehe really cared about making sure I was set up with the perfect clubs. Would recommend to anyone, especially beginners like me who are just getting into the game.

Came here to regrip my irons and repair one of my clubs. The service is far superior to the other…read moregolf chain down the street. They also price matched the grip install for .99 cents which helped out a lot. While their competitor took 4 days to complete my grip install last summer, these guys had it done by next morning - I dropped them off the afternoon before. They also saved my older grips. I wanted them because they had a unique design. I ended up having them put the saved grips on my wedges. I've had great experiences shopping here as well. I feel like people are way more attentive at golf galaxy. Thanks, guys!

I was in this store looking for a women's cart bag for 20 minutes. The bags are just off the cash…read moreregisters. No one ever came to ask if I needed help. I walked the store to look at ladies apparel, which by the way is less than 1/3 of the mens, and no one asked if the could assist me. As I was walking out I noticed 4 employees standing around the register yacking. The prices are no different than their competitors, where I actually did receive help. Ladies, you have better choices for your golf gear. Choose wisely. This is not a store I would support.

Went to the PXG store. Order some clubs. Helpful with the ordering and selection process of the…read moreclubs. Will definitely start transitioning to the PXG clubs. Very satisfied with the overall experience

Top tier service! Fitting experience exceeded our…read moreexpectations. We worked with Luke and felt really comfortable as he put together our sets. Mike and the rest of the staff are amazing as well. We highly recommend this PXG location!!

The staff at this location are outstanding. Raul, the manager, is extremely helpful and…read moreaccommodating. Whether you're booking a simulator bay, a lesson, or a fitting, Raul makes sure you're well taken care of. I received a golf lesson from Ian, and he was excellent. He clearly knows what he's talking about and takes the time to walk you through your swing, helping correct issues while keeping you on the right path. He doesn't try to completely change your swing--instead, he makes small adjustments that have a big impact. It's always a great feeling walking into this store knowing you'll be treated well.

Slow service, manager just makes fake calls with large lines. 2 workers just loitering while a new…read morecashier is trying her best, seems like management needs some assistance

I've been to the store a couple of times recently, and while I usually love the selection, I…read morenoticed the stock seemed pretty similar both times. It's baseball season, right? I was hoping to see some new gear maybe some different bats, gloves, or apparel. I know things can be tricky with inventory, but thought I'd mention it. Also, any chance you could look into the escalator? It seems to be out of order pretty often. Just wondering if there's a plan to get it fixed

I have been visiting this location for more than 6 years and my experience has always been…read moredelightful. Today I purchased a North Face backpack for my flight tomorrow to India. Customer Service is friendly and prices are fair.

Good day Club Champion, I just visited your location in Schaumburg, Illinois. You have such a group…read moreof professionals at this location they need a pay raise. I stopped in without an appointment just to ask it they would have time to adjust my putter and with in minutes my club was done. Any other club fitter would have told me to drop off my club and come back in a week. Not this location. This isn't my first visit at this location, I have always been impressed with all of them being so polite and professional in the way they have always treated me. Why anybody would go elsewhere for new clubs or repairs is beyond me, I've gone to the big box stores and believe me, they don't hold a candle for service or professionalism. All I can say is this, if anybody is looking for golf clubs or repairs and most importantly, talk to a professional that knows what they're talking about the Schaumburg office is the place to go. Thank you for the staff at this location Sincerely Thomas Leonard

After completing my driver fitting, I took home my quote to think about it. The following week I…read morereached out to my fitter for a couple questions. I never heard back until I reached back out 4 days later. I then reached back out a few days later to move forward with my fitting and I again didn't hear back from anyone for a week. I called again to communicate my frustrations at this point, and my fitter was not available so someone took a message and said I would get a call back the next day. Still nothing as I write this. I find it very perplexing that I can't give my money away. In addition to all this, I was sent an email from club champion to activate my account online. When I tried doing that, I kept getting an error and I reached out to Club Champion at info@clubchampiongolf.com and no one responded. On top of all this, I also had dropped off a club to repair during my driver fitting and was told it would be done in 48 hours. I never got a call back about it and when I called 4 days later to get it back, I was told it would be done that day which means it would not have been done had I never called. All in all, I've spent close to $5000 in fitting with club champion and unfortunately, I don't think I could go back again knowing these experiences and would take my money to the PGA Superstore.