1. True North Neurology

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    Commack, NY

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    True North Neurology

    2.7 (7 reviews)
    Closed • 8:00 am - 5:00 pm

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    3 months ago

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    NYU Langone Huntington Medical Group - Commack

    NYU Langone Huntington Medical Group - Commack

    1.8(5 reviews)
    1.1 mi

    This was my first time at the office after changing to a new primary doc. By chance, I found this…read moreoffice from searching the Oxford United list of doctors. My appointment was for a yearly phsyical. I have several health issues due to various reasons. I figured I'd go in, turn my head and cough and that's that. But before I even speak of how well my experience was, I want to call out the nurse who had talked to me when I was in the room waiting. She was, personal, kind, understanding, and good listener. I hope she reads this, I'm so sorry I didn't catch your name. On to Ms Bianca, my nurse practioner. I don't know if I'll be able to properly verbalize how fantastic this woman is at her job. Normally when I head to the doctor, I wind up getting my regular asthma meds and then thats that really. That's not what happened today. I've had a series of injuries over the past few years and not only did she address the issues, she made it a point to take it a step further, I assume because she wouldn't want to miss something she should have caught when I was there. Very thorough in everything she did. I left with a handful of paperwork, that was all detailed and simple to read and know who I should be speaking to next. I also was given detailed pages of information for all ailmnets that were discussed. But besides how well she does her job, her bedside manner is 100% perfect without question. I'm currently in a situation where it will be some time before I can get back to the doctor regularly, and she made sure encourage me to come back (She doesn't have to ask me twice. Place is great.) no matter the circumstances. I felt like I was talking to someone I knew for much longer than an hour. She makes every effort to speak to you in a way that you'll understand, and feel comfortable with. In the end, most doctor's office are pretty garbage. This isn't one. Once again, I was seen by Ms Bianca NP (Not putting last name for privacy?). I'm sure all the doctors are great options but you cannot miss by going with Ms. Bianca. If you guys ever read this, thank you again and stay safe.

    Dr. A Hantman (Endocrinologist) was my doctor for the last year. I had a follow-up appointment with…read moreher for my care scheduled on Monday, today is Friday at 5pm . Less than 48 hours before my scheduled appointment after several days of confirming my appointment through various sources the office called me and told me she will no longer be accepting my insurance. How can a health care provider be so careless, uncaring and selfish to see a patient on their schedule for the next day and decide I'm suddenly not going to see her, take her off my schedule for Monday because of her health insurance. Terrible Dr. I gave Dr. Hantman a chance although I always found her condescending, rude and a know-it-all. But this lack of compassion to not see or talk to her patient about this is unprofessional and careless. I now would not trust her with my care or recommend anyone I love to her. Hope she finds the patients she seeks to "help."

    Sisselman Medical Group - Misleading flier for allergy testing when they are just primary care physicians

    Sisselman Medical Group

    2.9(21 reviews)
    1.1 mi

    What I remember is the poor customer service where misleading fliers caused my dad to waste his…read moretime rescheduling an appointment by phone that wasn't as advertised. Apparently, same day availability applies only for existing patients when this is not stated on the fliers. When we arrived, we learned that they are only primary care physicians and don't do allergy testing or specialize in this. The worst part is they blamed a senior citizen with disabilities and other impairments for their miscommunication instead of rectifying their incorrect misinformation that they promoted and entered into their database. When a medical office can't even type a patient's contact info correctly, how can one trust them to maintain accurate medical records when lives may be at stake? This seems extreme, but it reflects a lack of attention to detail as evident from not even having a copy of their own marketing collateral to reference their own claims. My dad was looking to switch his primary care physician, but not after this unaccommodating experience. If the front office were trained to deal with seniors either more empathy or management of expectations, perhaps we would have given this place a try. Instead, three office managers and/or staff ganged up on us defending their perspective of telling us what they claimed that we didn't hear them say. My memory is still good enough to recall that had they stated they were a PCP, we likely wouldn't have proceeded because we would've realized this conflicted with their advertisements. The only saving grace is that the owner is responsive and tried to contact us for addressing the situation. However, this is too late when after patients leave unhappily and when the reply is again defensive by not seeming open-minded enough to consider alternative or neurodiverse perspectives from a patient-centric point of view. This is in part my our healthcare system is broken because solutions don't seem designed from the customer's perspective.

    Way better doctors out there. do waste time. went here for the first time for a physical because…read morethe hours fit my schedule. the thought of changing doctors do to the hours was a bad idea. The only things he did was ekg. hearing test blood work. weight urine test. and he check my breathing and heart with the Stethoscope that's it out the door. . all cloths remained on. even shoes. the past years and present they advertised in the mail. they must be desperate to get patients. i haven't seen any doctors do this. should of known better. now i have to wait another year for a proper physical. all the staff was great.

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    Sisselman Medical Group - Misleading flier for same day appointments that only applies to existing patients

    Misleading flier for same day appointments that only applies to existing patients

    Sisselman Medical Group
    Sisselman Medical Group

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    True North Neurology - neurologist - Updated October 2026

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