I'd give this place a zero, but I have to settle for 1 star. I am visiting Squamish for 10 days and…read moredecided to pick up a bike on Marketplace. The next morning I found the back tire flat, so I walked it over to Corsa Cycles given their proximity to where I was staying. So, with bike in tow, I was directed to the back where the service stations were. There was already 2 people in line before me with nobody remotely close to the area. As we were waiting for anybody to show - another few people got in the queue for service and still no Corsa employees in the area. After about 10 minutes, somebody wandered up to the register asking if he could help the people in front of me. We found out quickly he could not since he'd been there only two days. While he was talking to the people in front of me, I noticed a person standing in the doorway talking to somebody I could not see. Said person looked over several times and could see a queue of 5 people waiting, but did nothing. Finally, the new guy went back to the doorway for help, and amazingly, 3 other people emerged from behind the doorway. Some guy, whom I'll assume was the highest ranking person of the 4 employees, blew off the first couple saying he'd have to order the part and didn't want to because they were in the process of moving. I stepped up with my bike and asked if they could quickly put in a new tube, to which he replied no, they were too busy and they had to prepare for the move next week. It was apparent to me that this individual didn't want to lift a finger to help anybody at this point in time because of the big 'move' activity they were all engaged in. I laughed a bit given there was NOBODY working on anything and 4 people standing in a doorway for at least 10 minutes. Worst case, it would have taken somebody 10 minutes to install a new tube. All that aside, what really pissed me off is what occurred next. I told him I was just visiting for 10 days and didn't know the local businesses yet, so I asked him where I could actually get my tire fixed. He knew exactly what type of bike I had and what kind of tire tube I was looking for - and knowing all that, this guy gives me the Bluebird Coffee Tuning and Rentals place. This place, as I would find out when I walked into the door, sold/rented/serviced nothing but RAD electric bikes. So, this Corsa employee, knowing I was new to Squamish, knew the Bluebird shop could not help me, sent me there anyway. There are some adjectives I'd like to use in this review, but it would distract from the point of horrid customer service and abject arrogance of this person.

Excellent service, super friendly and knowledgeable techs. Was able to get a new wheel to replace…read moremy cracked rim fast enough that I could get back out on the trails this afternoon. I also scored some new riding pants and a jersey. Great selection of clothing, accessories and anything else you might need on the trail.

I went into Spoke Haven with a neglected bike looking for a tune up, and somehow left with both a…read morebetter bike and a slightly different outlook on life. Hawk is a man of many talents and a lot of life experience, but he chose to open a bike shop where he can combine his passion for bikes with something that seems even more important to him: having a stress free day, doing good work, and dealing with good people. That philosophy comes through immediately. Hawk is clearly not trying to cram as many customers through the door as possible. He takes his time, cares about the work, and genuinely seems to enjoy helping people. After my service I had a couple of questions about the bike. Instead of brushing me off or telling me to just ride it and see what happens, Hawk spent hours troubleshooting with me until we understood what was going on. That level of patience and commitment is rare. He also has enough stories, experiences and perspective to make a trip to the bike shop feel like something more than dropping off a bike for service. If you want a relaxed, personal bike shop run by someone who genuinely cares about his work and the people walking through his door, Spoke Haven is the place. One important qualification: you should probably be a kind person. If you are rude, or feel privileged or entitled in some way, keep looking. Spoke Haven is clearly built around good people, good energy, and keeping the day that way.

I took my sad bicycle to Spoke Haven for some help…read morethe place was crazy busy with bikes & now I know why Hawk swooped over happy to give me his time a man with not only bike skills but a sharp honest eye Someone else may have sold me a slow & expensive resurrection Not Hawk though he chose truth over transaction So maybe he'll fix your bike get you back on the road but that day I left his shop with a little bit more faith in the world

The guys at The Fix in Function Junction are bike Gods --- for real -// ...they took in my 2019…read moreCanyon sender, after several other very reputable bike shops in whistler wouldn't even touch/try to fix, and fixed major frame and bolt threading issues with ease, style, and poise. They rethreaded carbon fiber, and even made their own custom bolts, and fixed it within a week and she's back on the park bombing lines. All for a very competitive and (IMO) reasonable price. And it was done on time, as promised, with a friendly attitude and no drama. So; if you have a challenging bike problem, where most shops just look the other way cause, you can count on The Fix to take er on and get you back on the hill. Thanks again to Jamie and the boys at this shop for making my summer and getting my sweet Senderita rollin again!!!

We were on a road trip from the states and were having some issues with my bike. After some…read moregoogling we left the village center and came here, man did we ever make the right decision. We walked in and instantly James was very friendly, found the issue in minutes, fixed it, tuned some other things up and made sure my bike was in good working order before sending us on our way. I am not remotely bike maintenance oriented, he didn't make me feel dumb or stupid. He was very educational, showed me some basic things I needed to do and look out for in the future, and I learned a lot. Thanks James!

Great bike repair! I brought in my crappy 15-year-old bike, with a snapped chain and worn-down…read morefreewheel. Some replacements and tune-ups, and it works better than ever.

We were visiting Vancouver Island from California and honestly didn't expect to find a full-service…read morebike shop of this caliber in Nanaimo. Coal City Cycles absolutely exceeded our expectations. Our trip could have been derailed when my son's wheel was damaged during a ride. Robin and his crew rebuilt the wheel and had it ready the very next morning. The workmanship was excellent, and the wheel has been flawless ever since. While we were there, they also fitted my son with a new saddle, and he says it's the most comfortable saddle he's ever ridden. They didn't stop there--they helped another friend with a broken wheel, diagnosed an intermittent electrical contact issue on another friend's e-bike, and even set us up with rental bikes so everyone in our group could keep riding and enjoy the day. The customer service was exceptional from start to finish. Robin and his team are knowledgeable, professional, and genuinely care about keeping people on the trails. They went above and beyond to save our riding trip, and we couldn't be more grateful. If you're riding on Vancouver Island, I can't recommend Coal City Cycles highly enough. This is exactly the kind of local bike shop every riding community hopes to have. Five stars all the way!

This is our go to place for bikes, service and accessories. we have been going for years and have…read moreall our bikes from them (some hybrid and some mountain). I cannot recommend them enough! today was icing on the cake when we walked in with my daughters flat tire (she is 11) and she asked them to teach her. I wish I caught the guy's name - he has helped me before and is always so nice. He patiently taught her and she walked out of there with a fixed tire and beaming smile so excited from that experience.

good selection of bikes and accessories…read more friendly staff and they take pride in their craft. I bring my bicycle here all the time.

Excellent knowledge, great communications for what you need vs what you can afford if budget is an…read moreissue. They rebuilt my bike for me and it cost me less than buying a new one. 10/10. Awesome customer service every time .

Fast, courteous and excellent work. What a great find in Ladner. I just needed a bike tune up but…read morewill definitely be back.

Competence, good service and a fair price. Rarely do you get all three, but I did when I recently…read moreused Ray's service. Ray took the time to explain what was going on with my bike. He showed me how to make minor adjustments myself. His prices are very fair. What's not to love.

I was traveling in my motorhome from Fairbanks Alaska to Southern California when I had a flat tire…read moreon my e-bike. I called Abby bike shop and told the owner of my dilemma and could he help me with same-day service. He told me he certainly could to bring the bike in. He evaluated the work required and the parts required and I was in and out in less than two hours! I had read about this family owned business and other recommendations that his prices were extremely fair. As I waited for my bike to be finished several local customers brought their bikes in and told me of the quality service and the extremely fair labor rate and less than competitive prices on his parts. I thoroughly support your using Abby bike shop for any of your repair needs!

good pricing, good service and a local family owned business. can't recommend them enough;)read more