If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

I am disappointed and frankly traumatized after dealing with this company. Hired them to eliminate…read moreaggressive squirrels in our house. The office is very difficult to get a hold of. FinalLy received service after multiple attempts. They came out and set traps. The first technician was great. No complaints. When I called the office to come deal with animals in the traps the girl in the office told me to deal with it myself. Other times I couldn't get through. They sent another technician unannounced to pick up the traps and take them back. I explained the problem wasn't solved so he left the traps in place. Came again unannounced to collect the traps and I explained the problem wasn't solved and he needed to deal with my husband. They sent me an email offering a quote to seal the entry point in the house now that the squirrels have been removed. The squirrels are still a problem and more aggressive then ever. Here is my big complaint. Technicians keeps coming by to collect the traps and coming in to our property without making prior arrangements. They even bother my elderly parents. I am afraid to open the door when a male, I do not know, comes by, aggressively knocks on all the doors and yells my name. I have CPTSD. This is very upsetting to me. He said he did not have my new phone number and couldn't get a hold of me. First I have left messages for the office so you should have my number. You have my address and email. You could have sent a message or written a letter. You could have even left a note. I am not comfortable with the technicians coming by unannounced and wandering around my property. I do not have a problem returning the traps. Please contact me through proper channels and make arrangements. My husband has also used this company before so you should have his contact info on file. I used to recommend Pest Detective. I will no longer be recommending. So now I still have a squirrel problem and now have men stopping by without appointments. I regret doing business with them regarding this job am very upset and traumatized by today's interaction.

Used them for years at my mother-in-law's strata for prevention. Great service and easy to deal…read morewith.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

Consulted with Joe, and while I have yet to actually contract Green Valley for bed bug…read moreextermination service, he was extremely responsive and informative, providing me information and options on how to find out if a bed bug issue is indeed present. (this, much better than a money grabbing business model) If it turns out bed bugs are present, I will surely give these guys the go ahead. In the meantime, I was so impressed with the attentiveness, I thought I'd write them a nice review here.

Why the dearth of reviews on bedbug companies, Vancouver? Haha…read more Well, this review could've helped me out when one day I noticed I'd been bit...6 times(!!!!!!). Could've saved me one ragged, crazy, pitiful time. Here's my review and you're welcome: Had a different company come in to do an inspection by dog/human (first company that responded to my callout for help). The dog signalled the bed as harbouring the BBs! Until then, I'd been 95% sure I'd been bitten at work. In return, the dog got handfuls of treats thrown at its paws. Not going to go into details about what all I did when I got this news....No. Just that I booked two spray and steam sessions with the same company. In a rare moment of useful thinking, the day before they were to come and cancer up the joint, I decided to do some more research. Did you know chemical spraying/steam treating is only about 67% effective after two sessions (the standard recommended amount)? Did you know chemical spraying only scatters the bedbugs if there is no direct hit? I read that heat was the answer. The first guy I called was from the Island. Really passionate about his work. Even though he was booked to the gills and suggested I call another company, he spent some time telling me why heat was best. Tried to tell me that he didn't use dogs because the results were a bit of a crapshoot, but I needed to get off the phone as another company was returning my call. This company shall remain nameless, but after booking with them I read the one review out there on a bedbug company and it was them and the feedback was terrible (napping during treatment time). I cancelled. They cost a lot and had a bad guarantee policy, anyway. Then, I found Green Valley Pest Control and through them, Heat 'n Go. Sure, the guy at Green Valley Pest didn't think to call me to tell me Rick from Heat 'n Go had gone home for the day and would be calling me in the AM and not that day (I had to find things to distract myself while WAITING), but everything else about this company was stellar. Heat'n Go has a solid way of going about things. First, they offered to inspect all neighbouring units, as well as mine, with their dog/human team before and after treatment for the same cost. Then, during inspection, the guy insisted he be able to find bedbugs, their eggs, or feces to say my place was infested even though his dog (sigh), after much seemingly disinterested sniffing and walking about, gave its signal my bed was BB-positive (its signal was sitting and ol' dog Moonshine sat after being repeatedly told and motioned by Rick to go under the planks of my bed). Rick couldn't find anything. No treat for dog. For me, this was the worst possible outcome at the time: Uncertainty and prolongation of crazy time. I told Rick I was going to junk the bed. Cover it in something and junk it. Then, heat treat my place. Or, heat treat my place then junk the bed. He tried talking me off the ledge. Said sure, I could those things, but why? Said to call in two weeks if I found anything or got more bites. He left. I was dejected. The people at work (I wouldn't tell anyone else about my...issue) got their earfuls. All tried in their way to help, but it was me, having a moment of lucidity that lead me to think I didn't have an infestation on my hands. I decided to take a couple of my coworkers' advice: Sleep in the damn thing. I told myself I could call in sick the next day if there were any new bites. Things wouldn't be safe for those around me if I came in, anyway. I did another thorough inspection, carefully washed everything, stuck the homemade BB traps a coworker had given to me on my headboard, and tiredly crawled into bed. I showed up at work the next day. Tired and more dishevelled than usual, but calmer than I'd been in awhile and with no new bites=) It's been more than two weeks now without anything happening and I am grateful to Rick for saving me more hassle and money. Highly recommend. Call him.

Doug is a great guy and is ready to help at short notice. He has been to our place in Olga several…read moretimes. Doug respected our desire to be as environmentally friendly as possible, yet still effective. He recently cleaned out a wasp's nest in a very tight location, leaving little or no residue afterwards. We appreciated his availability and skill and recommend him highly

used this island based company for residential and commercial property. Did a great job! Offered…read morenatural remedies and traditional more aggressive treatment (used that option) with fantastic results! Timely, professional and affordable!

We had a very dirty and pest infested garage which needed to be cleaned before we finished our…read morehouse sale. I was recommended to use Pestcheck from a friend who had often used their services. We were extremely happy with the service man, Stephen, who came and diligently worked to clean away all of the debris that was left. The garage is looking extremely clean now and we can hand over the home to the new owners feeling very good about the state of the garage. Thank you Stephen for making this happen!

Steven the owner answered the phone and i have an appointment right away. He is accommodating and…read moreprofessional . I'll let ya know how it goes :-) So Steven was able to fit me in and came right away. He found the problems and the critters right away. 2 dead squirrels in the crawl space attic. Found the hole they chewed into my roof to access the warm space . He set rat traps and removed dead critters . Repaired the hole in the roof. No more critters getting in. They come back Tuesday for the clean up and remove any rats they may have trapped . Great guy. Hard working.

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

I never received a response from this company through Yelp. So I called them directly and made an…read moreappointment for that same day. They missed the appointment but when I reached out to see what their ETA was, he said he "was on his way". I never heard from again. Total waste of a day.