I've been coming to True for a couple of years now and I can't say enough great things about these women. The facility is lovely, tasteful and non-intimidating. The front desk staff is so sweet and welcoming. I've seen Janine for Botox and fillers and I couldn't be happier. She is excellent at listening to what your treatment goals are and always delivers. I've seen Ashley for various laser treatments, eyelash extensions (which are easily the best I've ever seen) and I recently saw her for brow microblading. Wow. Just wow. Like many others I've met, I am a victim of 90's Drew Barrymore over plucked brows that never grew back in. I've tried every brow product on the market and they're all going in the trash. I wake up every day with beautiful, natural looking eyebrows. It's a dream come true. She listened to what I wanted and did EXACTLY what I asked. I feel that I should mention how picky I can be--I once had a hair dresser ask me to please not come back. Ashley is amazing. Of course I look forward to my results after going to True, but I equally look forward to spending time there. Go. read more

True Medspa is an amazing spa! All of the staff members are friendly and take their time in answering all of your questions. Been getting tox and filler with Liz and she is EXCELLENT. I look forward to coming to True Medspa for years to come read more

I love True Medspa!! I've been to several other places and I always come back here. It's so clean and such a safe spa. Nurse Patty does amazing work !! Amazing!! Katelyn does wonderful facials. My skin looks so smooth and young. I couldn't be happier here!! read more

Tried giving them a shot since it's closer to home. Had an awful experience. I received Botox in my forehead in February, couple weeks later came in for a touch up. My forehead looks exactly the same! Total waste of money! Will not be returning! read more

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I cannot say enough great things about True MedSpa! I am fairly new to the filler thing (I did lip filler last year for the first time) so of course I was nervous getting filler on my cheeks and chin. Patty RN did and amazing job explaining the process and putting me at ease. She then proceeded to inject and I barely felt anything. Results? Wow!! I was so impressed at the difference after this one session. I now want my under eyes done too. If you are hesitant about fillers, come check out the knowledgeable and gentle nurses at True MedSpa! They will take good care of you. Thanks again Patty! Life is too short ladies, treat yourself!!!! read more

I had patty as my injector for the first time at true med spa and out of all the injectors I've been through, patty exceeded my expectations. Patty not only corrected previous work but also made me feel amazing! HIGHLY Recommended read more

Polite and helpful staff. Expected a little more from the facial but it was still good. I was pleased with results.

I was truly impressed with True Medspa nurse injectors Liz and Patty, they did a great job with botox injections for me. I would totally recommend and will come back. read more

Liz is truly a beautiful person inside and out! She always makes you feel special and listens to your concerns! I trust her fully with any services. She is so knowledgeable at her job! She always messages me back quickly. She has a amazing gift at her job! She's so upbeat and I always enjoy my appointments with her! 10 stars in my book! read more

Love this place. The nurses explain everything so well, and I really appreciate their thoroughness and that they are careful not to "overdo" anything. From the front desk staff who are genuinely friendly to the ladies who do excellent facials and esthetic work, you know you're in the right place after just one visit! read more

I go to Tru MedSpa for BOTOX and couldn't be happier. Staff is very friendly and prices are great. Melissa is very knowledgeable and answers any question you might have. Highly recommend Tru MedSpa. read more

These ladies are amazing. Everything about this place is outstanding. They are amazing at lip fillers! I left with no bruising or swelling. I am already scheduling my next appointment for Botox and a chemical peel. You won't be dissatisfied when you leave here. read more

I love going to True Medspa! It is not only a beautiful, very spot like atmosphere, it is very professional and extremely relaxing. I have found that when getting a procedure done there is no rush, and every detail is discussed and attended to so I I am getting the most wonderful results I could imagine!Liz listen to every word I said and even had the most fantastic suggestions for me that I hadn't even thought of. The results, I have to say were fantastic. The last procedure I had was approximately two weeks ago and I am thrilled with the results! In the past I have had a couple procedures done by a dermatologist and the results and the atmosphere didn't compare to True Medspa! My daughter had recommended True Medspa to me and I was asking myself, why did I wait so long? I look and feel now fresh and youthful and better than I have in years! It's so nice to get compliments that I look good and no one knows but me because the result is not plasticky or overdone. The result is youthful freshness! True Medspa is my new best friend! read more

It's been a couple weeks since I saw Patty at True medspa and I have to say I love my results. When I got to the location she made me feel very comfortable as if I had known her forever. The area was very clean and sterile. I respect that she was more conservative it being my first time. I would totally recommend this spa. read more

I have been going to Tru Med Spa for a few years now. My appointment was at the new Naperville location today. The office is in a very nice building! I saw Patty, Aesthetic Nurse Injector. As always, Patty explained my options and answered all of my questions. She took her time to make sure I understood my options. I highly recommend Tru Med Spa!! read more

Although I have only gone for facials so far, I have seen filler done on my friends/through their live videos on social media and it always turns out so nice! They really pay attention to what you are asking to achieve. The facility is clean and comfortable, and for the quality and service that you receive when getting a facial, it's definitely worth the money spent! I love seeing Taylor but you can't go wrong with anyone here! The specials that they run are always awesome as well :) read more

I just want to take the time to say that Donna Paver did an amazing job on my lip fillers! Being that it was my first time , Donna answered all my questions and relieved me of any nervous feelings that I had. My end result was so beautiful and I had little to no bruising. I cannot wait to go back for more ! read more

Beware of who you allow to do your botox here. Bad done business with jeanine years ago and now (after years of talking to women in the lounge at med spas) cannot believe how many others have similiar bad complaints of droopy eyelids, horrible follow up, and just really nasty experiences with Jeanine. read more

I have been to Jeanine in the past and really liked her, so when I found out she was at a new location, I immediately called to set up an appointment. This medspa is at a nice location and it is a very professional environment. Pricing is better/comparable to most medspas in the surrounding area. I will be back! read more

This place is truly a GEM! I've been a customer of Allison for almost 3 years now. Allison is amazing and one of the best aestheticians I've ever met! She is so knowledgeable when it comes to skin care, never offered treatments or products that I don't really need and takes her time to do my Hydrafacial. I had recent breakouts and she helped me improve my skin. Hydrafacial is one of my favorite facials so far! Staff is also friendly and accommodating. The place is so clean and the ambiance is so relaxing. I would definitely recommend this place! read more

I have only gone here for my waxing before. Just got my first facial and a full set of lashes. I have a wedding coming up. I got the hydrafacial and love it! My skin is glowing. Not red at all! I was afraid since the wedding is this Saturday that it may irritate my skin. My lashes look great. And now I have an appt for them to do my makeup on Saturday since they did such a great job with my lashes and facial!! read more

Have to leave another great review for this place - I get Botox here and have always been happy! I just saw my before and after pictures of the coolsculpting procedure I had done a few months ago of my inner thighs - incredible! I saw Amanda the first time and Allison the second because Amanda wasn't there the day I wanted my appointment. They are both great - they both really know what they are doing because my results are so great I am so happy! It takes a while for it to work, but you just have to be patient. I have hated my legs for so long, now I want it to be bathing suit season again. I am going to do farther down my leg now - the inside of my knees then on to the love handles!!! Go here - these girls rock! read more

I used to go here for Botox, every 3 months for about a year and a half. The RN injector I went to in the past left and I followed her. However, I received a gift certificate so I returned to True MedSpa for Botox services at the end of November. I have been getting Botox for 3 years, every 3 months. At my visit I told her that I prefer my forehead to have very little movement. She said that she likes to be conservative to prevent heavy brow and would prefer I come back for more, if necessary, at a 2 week follow up. I agreed. Well, not only did I need to come back for more units due to movement, ironically I also got heavy brow, for the first time EVER. So I return, to a different injector, she tried to compensate and fix the heavy brow with some units and then more for the movement. In the past, I have had to go back for some add'l units, no problem, it happens but I have NEVER been charged. I was charged for the extra units I received. She told me that perhaps I am developing a tolerance to Botox, I find this unlikely after only 3 years and never, ever having had this happen previously. I wait my 10-14 days and still have a ton of movement. So I go back. Again. She puts even more units in. Now I have been there 3 times, got heavy brow, was unassumingly charged and now have more units than I have ever had and still have movement. I would compare the movement to when it is wearing off at about 2-2.5 months. That is the best it ever got. Despite all of this, I probably would not be writing this review and just likely never would have gone back but I got an email asking if I was satisfied with my results and how important it is that I am. I wrote very shortly but succinct that I was not satisfied because I still did not get the desired results, after 3 visits. I have waited a couple of weeks since and I have not received a phone call or an email in response. So, I am extremely disappointed with my experience (x3) for the various reasons listed above and will never return and most certainly will not recommend to anyone I know. read more

Donna is a goddess !!!!!! I highly recommend true Med spa ! Everyone is soooo nice and the results are amazing!

Jeanine had been doing by Botox and fillers for several years. I have never looked better and natural! She is always very professional and when I bring up new treatments, she is always very knowledgable and suggests only what is right for my skin. I would highly recommend her to anyone who is interested in looking more youthful!!!! read more

I Love everything that I have had done here so far. Lisa is so sweet and does amazing work, especially with the Laser Genesis and BBL. I have seen Jeanine for botox and fillers, I was so nervous, she did a great job and listened to exactly what I wanted. read more

I'm very dissatisfied with True Med Spa. I purchased a treatment and my girl left who had done my previous treatments and they wouldn't refund my money to me. read more

Nothing but great things to say about this place every time I come! Today I saw Allison for a facial and she was amazing! She listened to my concerns and personalized the facial specifically for my skin. She really took her time and made the facial very relaxing. I walked out with the exact results I wanted and my skin looks amazing. I would recommend True Medspa to anyone! read more

I have known Jeanine G for many years as a client of hers throughout her career. She is a very knowledgeable and professional. She has always known what's best for me even when I have been unsure and a bit nervous. She has never been pushy and I always felt that she had my very best interests in mind, not to mention my appearance in mind...I highly respect and trust Jeanine and you will be extremely pleased after you meet with her. The Spa itself is beautiful, modern, quiet and private and offers state of the art med Spa services. Enjoy!! read more

I went to Ashley for a photo facial. I was so happy with the results that I went back to her for laser hair removal. That went so well that when I went to an open house event at True and Ashley said she was offering a new a new eyebrow service called eyebrow embroidery I made an appointment right away. The results are TERRIFIC. As with all of the other services I have had with Ashley she is prompt, professional and really knows skin care. One of the things that I really like is that Ashley takes her time and explains everything before doing it. Customer comfort is always her top priority. Ashley understands older skin and always has suggestions on products and techniques on looking your best at any age. The spa itself is very clean and tastefully appointed. Now that I have lovely eyebrows and no sun spots thanks to Ashley I now have an appointment with her to get eye lash extensions! read more

I was looking for a new facialist. Usually when I am trying out a new place, I like to get a basic facial to decide if the place is for me. I went here for a facial, and here are my pros and cons: Pros: They were very friendly on my arrival, saying all the right things ("your have such great skin!", "Can I offer you some water or tea?"). The facility was clean. The facialist (Ashley) had very good technique, good pressure with massage, and was personable initially. Cons: You can hear the staff outside at the front desk through the closed door. (I was in a room that was situated closer to the front desk). The oversell...the facialist asked me the standard questions about my skin, then gave me suggestions of treatments and products I should have/buy today, instead of getting the basic facial. I politely declined for now, stating I wanted to see what the basic facial is like before getting any other products. She seemed fine with that. After the facial was done, she thought of another product that I may want to buy based on my initial "skin concerns" we discussed. I said I wanted to look into the product more before deciding. She seemed somewhat upset at that point. I used a gift card that I was given, but I tipped Ashley 20% of the total amount of the facial in cash. I then stopped in the bathroom, and when I was leaving, I heard Ashley telling a coworker "She didn't even get the treatment I suggested" expressing anger as if I was not a good client. They seemed to be discussing the fact that I was frugal in just getting the facial and using my (PRE-PAID) gift certificate. I am pretty easy going and don't indulge many "high maintenance" habits regularly, but when I go to a facialist, I expect to be treated with care and respect. I don't appreciate the hard upsell on products that I don't feel like I want/need. I work in a service-based industry, and I understand making sure clients are knowledgeable of everything you have to offer and the benefits, but I respect that it is each individual's decision what they want/need/can afford. I feel that a facialist's job is to suggest things to me, not insist, and then talk badly behind my back if I don't get what they want. Also, I feel that getting a facial should be a calming, relaxing experience, and I can't say that I had that once I left here, since I was stressed that I was being talked about rudely. I have had facials that were as good as this one, but been treated with more respect, so for this reason, I would not recommend Ashley to others. I would again say that the facial itself was as good as I had expected and I was very pleased until I left overhearing discouraging gossipy comments between coworkers about me. We women should be lifting each other up. I would be willing to try out True Med once more to see if this is the case with all the people there, or just one. I don't want to let one person ruin it for the spa in general, but I have to say I was left disappointed with the experience after what was initially a wonderful 45 minutes. Thanks for reading, hope this helps you! read more

Leaving another great review for Jeanine. I haven't updated my review for her since 2015 on here and nothing has changed meaning.. she is still the absolute best, professional and kind person who knows her craft and delivers the results you're looking for. I have been coming to her for 2 years now and I will remain faithful! She is the BEST and you can trust her with any and everything, your face and maybe even your life ;) she is just that awesome at everything she does. read more