We had our wedding in June 2015 and we hired TL Wedding to do our photography as well as a 'Cinematic' Wedding video. In a nutshell, if you want a truly awesome, affordable and moving cinematic wedding highlight film around 10 minutes, great photos and good service, all at a one-stop shop...read on! So I did quite a lot of research online (I'm actually in the industry as a documentary film producer/host) to see who would be able to best capture the memories and emotions as well as tell the story of one of the most important events in our lives. It's funny how we spend so much time, money (what's the average here in New York - $40k?!) and effort on our wedding and poof - it's over in a day essentially. Sure, photos are great...but there's nothing like a 'cinematic - multi camera - 10 minute highlight reel' which celebrates you and your partner's life, love and family in a unique way that only film can. I think it's something that you can share with your children and generations to come even. So we simply watched a ton of wedding videos online until we finally found the artistry, pace and story telling style which really resonated with us. And that's when we came across TL Wedding! THE 'PROS' So meeting up with them was a lot of fun - to some extent we were already sold before we met them (we loved their client wedding videos on their website and just the name of their company hit a sweet spot lol.) When we got there, the first person we spoke to was a guy called Chao - one of the most humble and nice guys you'll ever meet. Turns out he's the owner with 30+ years experience in wedding photography/video in the industry! So that was a good start. Then we met with Joanne - who was the main consultant who dealt with us regarding all the options. She was a pleasure dealing with and we found a package that could work (we didn't decide on the spot. Checked out a few other places before going with them.) Even though initially we were going to go with an existing photographer we knew, we decided to go with one of their in-house photographers - Tony, who's just amazing (he speaks Cantonese/Mandarin/Shanghainese and fluent English also...so that was great for our guests!) And as they really work as a team (video guys + Tony), it just made sense to go with them completely. Plus they threw in for free the renting of the bridesmaids gowns, all the makeup/hair for the bridal team etc and even free use of various dresses/gowns for the pre-wedding shoot. They were really a 'one-stop shop' which meant a lot less headaches! As for their cinematic team - I didn't get a chance to meet them before hand, but I trusted Chao, when he said Marvin/Robert etc would do a great job (we were specific about certain shots we wanted, the type of wedding video we wanted etc)....and boy, did they more than deliver! The first time we saw our highlight video, my wife shed more than a few tears and we were just blown away. Our wedding video started and ended with parts of my best friend's speech and they weaved in parts of the vow which we wrote - so it ended up being the perfect narrative which was really special. Plus their choice of music, pacing was just beautiful. And as for our photos, we couldn't have been more thrilled - they were just stunning! (Composition, lighting, color etc) In hindsight, we wished we had more time for photos as our day was too packed and too rushed. So factor in more time! THE 'CONS' Price wise - they're certainly not 'cheap' or super expensive...a bit over mid range perhaps? But I guess it's all relative. In the end, we probably spent a little more than we would have liked (who's ever spent under budget for their wedding lol.) But once again, consider how much you're spending on your entire wedding and what you're left with after it all - just your memories, photos...and potentially your very own Hollywood/Korean Drama 'fairytale' wedding movie! I'm a bit biased but we REALLY love our 10 minute cinematic highlight video lol On second thoughts, I think overall - they're super competitive considering the service, all the add-ons they throw in for free...and ultimately the product they produce - you'd easily pay double or more for Manhattan based professionals of the same level. I've seen a lot of one-camera wedding videos, and sure they're a lot less expensive...but honestly, they're ugly as heck, and having 2 camera guys with glidecams, plus a few extra cameras for the wide shots etc truly gives it the 'cinematic' effect. Flat out I think it's really worth paying extra for. If you've always wanted to be a movie producer - here's your chance! So it's once in a life-time you have a 'True Love Wedding' right? Finally of course, a big big thank you to Chao, Joanne, Tony, Marvin, Robert, Tina (hair), Cindy, Yvonne and the rest of the fantastic team at True Love Wedding!! We love you guys!!! read more

I used TL wedding for my September 26, 2015 wedding at Westbury Manor in Long Island. The package that I purchased included limo, bridesmaid dress rentals, hair and makeup, formal gown rentals, engagement photos, albums, wedding day photography and videography. Considering all the services they offered, I thought it was a great deal, especially when planning a wedding on a budget. Also, I purchased the package in December and got a holiday/end of year discount. I had checked out other photographers in flushing similar to True Love and felt their style was more contemporary. Overall my experience with them was good and would recommend to all my friends. But know before you go...they do a lot weddings, especially during the summer/fall. I had a daytime wedding and had to wake up at the crack of dawn and TL wedding was juggling another wedding with mine. It's a bit frustrating but everything worked out fine. But this is something to consider when planning your special day. I had Chao for engagement photos and he was great. He really knows the good shots to take and has very strong attention to detail. He costs more to have him as the photographer for your wedding day but I think he is worth it. Also he is hilarious and quite a character! Overall everything came out great - the wedding photos, video, hair and makeup. I'm glad I used them for my special day. read more

We had our wedding in December 2017 and were so happy that we found TRUE LOVE WEDDING STUDIO to do our event videography and photography. All the photos came out so natural and the photographer captured all the great moments during our big day! The photo album was very nicely organized with the pictures chosen by us. WE COULDN'T BE HAPPIER. Our two photographers, Steve(n) and another guy we forgot his name, were so nice and instructed us on how to pose for the best shots. Steve is very attentive to details and made sure that when we did the group photos, everyone had their best smiles, eyes open, clothes are neat, etc. They also took a lot of photos of the venue and guests, so overall, we received about 800+ good photos at the end. More than what we expected. Our makeup and hair artists, Joanne and Cindy, were the two angels who made the bride as beautiful as she can be. They also tailored the wedding dress so it would fit the bride perfectly. The makeup looked natural for an Asian bride and not overly done. To entertain our guests, we rented a Photo Booth. Everyone had so much fun with the photo booth. PRICE: Very Reasonable. WE ARE DEFINITELY RECOMMENDING TRUE LOVE STUDIO TO ANY HAPPY COUPLES GETTING MARRIED IN NYC!! read more

True Love Wedding is the best all inclusive studio in the area that caters to the Chinese population (both ABC and China born). I went with them for photos/video/and clothing rental for my "American style" wedding. My wife had her own dress that she bought, but she chose a few dresses to switch into during the wedding. Everything came out great. With that said, I believe the photographer makes your photos. Although they have a few photographers to choose from I paid the extra money to have Chaos (owner and photographer) shoot my wedding and it was well worth it. We loved the photos of us and our guests. It was also nice to have a photographer who also understands the flow of weddings and worked hand in hand with maitre d' to keep things moving smoothly. read more

My husband and I hired True Love for our wedding in April 2014 at Chateau Briand in Long Island. I normally don't write reviews unless I'm very happy or very disappointed with one's service. In this case with True Love, I LOVED their service and professionalism. PIC: Joanne was great! She was friendly, experienced, helpful and quick to respond to our questions. We loved working with her on all the details for our engagement photo planning and wedding planning. She made my whole wedding planning to easy and smooth! Photographer/videographer: Tony and Chris. We had Tony for both our engagement photos and wedding, Chris for wedding only. They were very easy to work with. My husband and I had many ideas for our photos and Tony was able to give us suggestions and helped us achieve those ideas. We were very happy that we could communicate with our photographer freely and happy with Tony's works. Make-up Artists: Tina for engagement photos and Coco for the wedding. I was very happy to have both of them do my make-up. I personally believe that it is not very easy to do my make up the way I like. But, both of Tina and Coco are very professional. They studied your face first and constantly communicate with me to make sure every step is the way I wanted. When I had Tina, I let her do my make-up whatever she wants (she still kept communicating with me). When I had Coco on my wedding day, I asked her to do a "Korean" plus a little western style style. It turned out that I liked both styles. I thanked them for their professional skills. Dress Attendants: Yvonne and Cindy. I had Yvonne most of the times. I really liked their patience and friendly. They were able to give me thoughts when I tried on dresses. In conclusion, we didn't feel that we were just one of their new clients. They treated us with personal care and respect. We would definitely recommend True Love to anyone! read more

Overall, I am so happy with True Love for my wedding. This is THE BEST all inclusive wedding service in Queens. They really cater to non asian and asian american clients. You get great deal for one package price. They took care of our photography, videography, hair/make up, limo and even dress rental. I ended up buying my wedding dress because I had a very specific dress that I wanted. I did rent two different Chinese red dresses and a gown for the engagement pictures, flower girl dress, and my fathers tux without additional cost. Joanne and Cindy and the other girls at True Love were very accommodating with me and was so responsive to all my questions. We loved how our engagement pictures and wedding pictures came out, we got the digital copies so quickly. They are better than many other photographers that I've met at wedding shows who charges soo much more! In addition, they are even making our wedding albums (also included in the package). On my wedding day, I loved make up and hair, Coco (the new Coco) did an amazing job! We are looking forward to seeing our wedding albums and video. Thank you again to everyone at True Love for helping to make my wedding amazing! read more

I highly recommend brides in the NYC area! The TL team was extremely accommodating, patient, professional, and amazing at what they do. TL did my 2 engagement photo shoots, wedding photo, + video, makeup, and also helped with the logistics for my big day. I had an afternoon wedding at the Inn at New Hyde Park and was lucky enough to get Chao to be my main photographer. The entire team of makeup artists came in @ 5AM to do my bridesmaids, moms, and my hair & makeup. They were pretty energetic, creative with the hair styles, spoke with the moms in Chinese, kept my girls going, and most importantly my girls loved their hair and makeup. As far as the actual wedding, Chao and his team did a phenomenal job with the photos. Every family member praised about how funny, energetic, and friendly Chao was. He knew the venue inside out, and was able to take great shots despite the rain. Halfway through my reception the sun started coming out for a bit and Chao pulled us aside to take outdoor photos (of course, after coordinating with our MC). I was hesitant leaving my reception at first, but Chao reassured me that if I didn't get some outdoor portraits, we'd regret it. I'm so glad we did it. All in all, their service was great and I highly recommend TL. read more

True love and their team is one of the best studio if not the best studio around. During our engagement and wedding day, we were able to book Uncle Chou and his team. In total we had two photographers and two videographers; and makeup artists. The team did a phenomenal job making our dream day come true and capturing every moment. From helping to settle the crowd to resolving issues that suddenly came up. They went well beyond their jobs to ensure a smooth progression . I would highly recommend them to everyone, in fact I already recommend them to two other couples! read more

Our experience was great at True Love. Their entire staff is easy to deal with and made our big day very special. My wife thought Tina did a great job with her hair and make up. Their entire staff is very professional (Joanne, Chou, Cindy, Yvonne, Tina, etc.) Highly recommend! read more

I had used True Love for my wedding Sept 2018. I live in Flushing and actually grew up looking at their work being displayed at Flushing Mall when I was younger. Being in the wedding industry myself, I really appreciated their work. When the time came to look for wedding photographers, I knew who I needed to go to. They did not disappoint! The planning process was easy and smooth. They were extremely professional and helped me along the planning process (as I had no idea what I was doing). We had Jose as our wedding photographer and he was amazing. He captured all the best moments. My friends couldn't stop complimenting my wedding photos! read more

True Love Wedding made our special day unforgettable! We were so lucky to have the help of such caring and talented professionals for our wedding in October 2014. From the beginning of all our planning and all along the way, up until the end - we were treated so kindly and respectfully. The entire staff there is top notch! We used True Love for our hair & makeup, videography/ photography and also for our tuxedo rentals. We will be forever grateful to Joanne, she is very experienced and most importantly a great listener. She will listen to what your vision is of your wedding and will make it come true, plus some more! She took care of our every need and request, made all easy and most importantly - stress free! Whenever we had a question she always got back to us right away. Tina was our hair and makeup person and she made everyone look gorgeous! I wish I had the chance to see her more often to help me with my hair and makeup! Cindy assisted us with the tuxedo rentals, and was always so sweet and helpful. Tony was our photographer & Chris was our videographer, they were both truly amazing and so wonderful to work with. We were so fortunate to have such a talented team help us capture our best moments and the beauty of Bryant Park. Our entire experience with True Love was absolutely wonderful!!! We look forward to using their services again for any upcoming family celebrations/ formal occasions. read more

This place garners a lot of reviews and is quite known in the Flushing community. The staffs are friendly, especially Yvonne, the attendant and the makeup artist. They are quite accommodating as we had a morning Church ceremony so the staffs were willing to open early to do all the hair/makeup/fitting. Well, of course, it came with a price but still reasonable. The photographer, Tony, is very professional and sure is patient, which is much needed when you can go crazy during photo shoots and the day of the event as we go through all the emotions. In terms of the wardrobe choices, as a bride, there were quite an array of wedding gowns to choose from. The accessories to choose from were vast if you're into that kind of things from headbands, clips, headpieces, veils and jewelries. However, the bridesmaid dresses were lacking in my opinion in terms of the colors and choices available. They are not as updated but you can choose ones from the magazines and order them that costs about $40 I believe. This was 2015 price as I'm not sure if it has changed since then. With the costs of the wedding, everything seems to add up. Joanne, who's the owner's wife and part owner, really does it all. She's fabulous in terms of listening, tending to you, and quite the makeup artist herself! read more

Joanne was a pleasure to work with. Also, the price was very reasonable! Would definitely recommend her to friends who are looking for Suit rentals for guys. I cannot say anything about the other services, but the Men's suits were fitted well and deliver on time. Happy to have worked with her and her company! read more

As soon as we met with Chao and the rest of the True Love team, we knew they were the right choice for us. During our first meeting, Chao was extremely perceptive and immediately understood what we wanted in a photographer. He worked amazingly well with our requests and tirelessly to a collate a gorgeous portfolio of engagement photos. Not only was our photographer skillful and attentive, Cindy was very prompt and responsive during our planning process, and Tina and the rest of the makeup artists did a wonderful job bringing my ideas to life and our bridal party all looked effortlessly beautiful. Leading up to our wedding, we did not have a wedding planner and did a lot of the heavy lifting on our own. True Love went above and beyond to work within our restrictions and played a key role in keeping us on track. Through their expertise and guidance, we were able to leverage our photography opportunity efficiently. Our big day would not have gone nearly as smooth without Chao taking the charge to guide and herd us through each and every step. True Love's impeccable detail and thoughtful attention did not end after the wedding. We are months post our wedding and are still in touch about our video footage and upcoming photo albums. Their dedication to high quality work and customer service continues to impress us and we have endlessly recommended them to all of our family and friends. Working with True Love on the most important day of our lives was the best decision we made! read more

We did both our engagement and wedding photos with them and couldn't have been happier with the pictures! My husband and I both get awkward when we get our photos taken but Chao was so great at making us comfortable and we were having so much fun that we ended up with great natural photos. Also, our wedding was literally the day before full NYC quarantine lock down and the last 4 days leading up to the wedding we had to make so many last minute changes. Joanne and the team were so so helpful and accomodated all our needs and the constant change in our plans. Cannot recommend enough! read more

So it seems you can not just walk in and speak to someone. You have to have an appointment. If it was me i would take any customer that would come through the door but hey this is their procedure. Pros-The albums they have are very organized, clean and professional. Pictures are beautiful and absolute delight to look at Cons- prices are separate, no limo service and overly pricey. read more

I'm so glad I picked True Love. Basically, True Love is a one-stop shop. They helped me a lot with all my wedding inquires. Pei Pei, she was the one who help me the most, I feel like she was my wedding planner. Like where I could find DJ/ MC or wedding decorator, which store make good wedding cake etc... she would recommend to me. The package I picked it come with out-door and studio photo shoot. Rex was my photographer,he is a very humor and funny person. Since there were our first time had a photography, we were kinda nervous, but during the photo-shooting Rex made us feel very comfortable and taught us how to pose. Finally, he did a fantastic job, all the photos came out perfect. Tina was my make up artist and hair stylist, The make up it look so natural and the hair look gorgeous. Even though all together took almost 3 hours, but it worth it... it look good in the photos and on my wedding's day. They have a lot different kind of wedding dress for rental, but I highly recommend to pay extra for a new wedding dress, that it could pick out from their catalogs. I picked mine in one of the catalog, the dress came out flawless. But keep one thing mind, once you order the dress you cant make changes, and need to wait a long time for the dress to arrive. There are something I need to comment about are 1. I had made an appointment for the bridesmaid and groomsmen fitting. Since all of them are not live near Queens area, they need time to travel out to Flushing. When we got to the store, we had wait over an hour for assist, because they only have one person who could do the fitting. If a customers are stuck in front of you. then you have to wait until they finish, and you know usually for the wedding matter it always take a long time. 2. After we had a wedding ceremony, we had to wait about one and half month for the photos and video, I feel this is very unacceptable to wait that long period of time. my both side parents were kept asking me when they could see the photos. I understand they need time to make the video and pick some nice photos for me, but 6 weeks it way too long. Now I cant wait to receive my photo album, and see how amazing gonna look !!! Overall, True Love did a wonderful job for my wedding!!!! read more

My wife and I only get wedding day package from true love wedding studio. They not only make whole wedding preparation process very smooth, but also did a great job on wedding day. Peipei helped us on arranging all details and answer all questions on email. The make-up artist Coco did a fantastic job at the wedding day. since our wedding is on a cruise, Coco made my wife look pretty during ceremony and wedding party. All of my friends like wedding photos as well. well, they can do a better job on videography. Overall, True Love Wedding Studio did a GREAT job. I will recommend it to my friends! read more

Horrendous photoshopping. Finally got my wedding picture and they photoshop a passerby with a column that doesn't even match the background! Save your trouble and look elsewhere. read more

We used TL for the engagement photo shoot and the wedding. We were really pleased with our experience working with TL. Cindy was our salesperson, she was very responsive to our emails/phone calls and always tried to help when we were there. Can't say enough about our photographer Tony, he is very professional and experimental. He took beautiful pictures and was a pleasure to work with. He also did an amazing job covering all of our family and friends and was very professional through some of the more chaotic moments. Tina, my makeup/hair stylist was very patient and great at what she does. She listened to my concerns and knew exactly what I wanted. Their customer service is great and most importantly the PICTURES are awesome!!!!! read more

This review has been LONG overdue!!! True Love moved to a new location and I haven't been back since. **This review is for my previous experience back in January of last year when they were located in Flushing Mall** True Love is a one-stop shop for all things wedding related. The customer service is great and the staff here are really sweet. One star here! The owners, Chou and Joann were SUPER nice to deal with and offered us a decent deal on our customized package, but as with most businesses, if you are not looking to spend an arm and a leg with them and book a full wedding package, they will only go so far for you (at least that's how we ended up feeling). We had a destination wedding the year prior, so for our local NYC celebration dinner, we really wanted to keep things simple. We decided to check out TL upon a recommendation from a friend and ended up booking a customized package. Here's what we ended up using them for: Tux and Dress Rentals - Wide selection of choices. I only needed a Chinese qipao and an evening gown for my reception and I immediately found something I liked off their racks. I came back a second time to search for my reception dress and found something that needed some alterations, which they happily took care of for me (by the girl who also did my hair/makeup). They originally said I could also use one of their white wedding gowns, but then turned around and rescinded the offer after realizing that I didn't book a "full" package with them... which I completely understood, but since they already offered it to me and I found a dressed that really liked and got all excited about, it was just a bit tasteless to rescind the offer and blatantly stating that it's cus I'm not spending enough money with them... womp womp! Poorly done.. and this goes back to my earlier statement about them only going so far for you. As for tuxes, they were very basic and come with your choice of a bow tie or a regular tie, cummerbund or vest, and they had a good selection of colors. Items were all clean and in good condition. You get another star! Hair/Makeup - My hair and makeup was not done by the main makeup artist (again, I felt like this was intentional and was based on how much I'm spending so they just stuck me with one of the aforementioned assistants who usually works with handling the dresses, even though the main makeup artist was free and available). While my girl was super sweet to work with and was very accommodating, I was NOT (by any means) happy with the results. I even brought pictures of the hair and makeup that I wanted, but neither one turned out as pictured. My hair did not hold up for the entire event and I had to keep fixing and pinning certain parts that were falling down throughout the night. I was pretty disappointed when I saw in my photos that my hair looked sort of sloppy and drooped as the night went on and the hairstyle they chose for me (even though i provided pictures) made me look 10 years older than my actual age. MEH! Photographer - overall, our pictures came out decent in terms of quality and angles. We received a little over 300 photos for a 4.5 hour event. Our photographer was able to capture some nice candid moments, but I was EXTREMELY disappointed with some of the group portrait shots (which was one of the main reasons why I wanted a photographer at this reception). In many of the photos, he didn't instruct the guests to be properly spaced and positioned. In my opinion, this is one of the most important things about taking a group shot, No? There were also some shots where someone walked by in the background and he didn't wait for them to clear the area before taking the shot, poorly done if you ask me! Also, throughout the night, he made it blatantly obvious that he was really bored and was not attentive to what was going on. He sat around looking at his cell phone and in many cases I had to grab his attention to get random photos of us and some friends. Tisk tisk! I guess you really do get what you pay for (and it's not like it was all THAT cheap), but I think for us and our particular situation, True Love was a decent option that made sense. I can't comment on what an experience would be like if we paid for a full package, but maybe it's much better, who knows? But based on my personal experience, I think it would be worthwhile to inquire with True Love for your wedding if you are looking for the convenience of a one-stop shop and you are not very particular about specific details. This place is perfect for an easy-going couple who are looking to fulfill very basic wedding needs. Personally, I value details and quality of service.. Quality over quantity any day! I have to say, if this was my "real" wedding, I would have been LIVID... but since we deemed this event to be a simple celebration dinner, it was all about the convenience, which is what we got. One more star for you, but that's all ya get Love! read more

This wedding studio is a one stop shop for everything that you need on the day of your wedding. My only complaint is they overbook brides and this leads to rushed pictures. On the day of my banquet there was another bridal party ahead of us. We told True Love that we needed to be at the banquet hall at a certain time. They instructed us to come at 10AM and we showed up early at 9:45 am. There was already a wedding party ahead of us getting their hair and makeup done. They told us that they were rushing to get the first party out and would start grabbing girls from our group once they finished with the bridesmaids from the first party. We must have waited for at least an hour before my bridesmaid were ushered into the back to get their hair curled. We had decided on cute braids for each girl so that saved us some time but I was the bride and I hadn't gotten my hair or makeup done and it was 12:30pm. I needed to take pictures with the wedding party and get to the banquet hall to oversee decorations by 3PM. I didn't get my hair and makeup done until 1:30ish. Our photographer was getting antsy and kept coming by to check to see if I was done. We hurried over to their indoor studio. I knew that the pictures he took were going to be bad. He rushed the wedding party into poses instead of taking the time to make sure each person had the right pose. He just snapped away probably praying that he could get at least a few decent shots. The pictures I got from the indoor photo shoot at True Love looked awkward. All the girls and the guys looked clueless and they looked uncomfortable. I would say out of the 50 shots maybe 10 were usable. Make sure they don't overbook their appts on the day of your wedding. read more

I have few friends got married recently and used this place for the whole package from makeup, wedding and bridesmaids dresses (renting), videographer and photographer. Profolio looks really pretty from inside, but when it comes to picking the dress, there aren't many choices, for bridesmaids, there's only one rack of dress and most of them only comes in one, they have catalogs that you can order them but it'll cost you extra. They dont' open til 10am everyday, so if you want to get your makeup done prior than 10am, then you have to pay $100/hr addition so you do the math! The makeup artist Coco claimed that she took many classes which help her improve her skills, but she didnt' make both of my brides friends any prettier, the makeup appeared very heavy and dull. And the hairdresser didn't do a very good job w our hairs even though we shown her the picture of how we want our hairs, it came out nothing like the picture, sigh! And the makeup assistants who did bridesmaids makeup is horrible, we could've do it oursleves if we knew the kind of quality we're getting. The staffs are generally friendly. You know really get to pick a photographer yourself cos you just get one assigned to you unless you know anyone from prior and request for him/her. The price is reasonable compare to most non asian places, but certain components of qualities are missing. read more

If i could give zero or half star, I would. Overall interior looks great, great selection of gowns and such. HOWEVER, when my fiance and i walked in wanting to inquire about wedding packages and said "hi i want to inquire about wedding packages...." the reception looked at us with a look of what planet am i from... and said "please have a seat, someone will be with you shortly." At that moment, i felt okay, someone will be sitting with us and go through some of the wedding packages in details... then this other lady popped up, and said what type of packages are you looking and i told her my request/s she then said "ok give me one moment, let me print the information for you." she then went on grab the papers from the printer, aka packages, along with an envelop and a business card, under the name joanne, and hand it to me. She did not even go through the packages one bit.... and did not show willingness to help AT ALL!!!! and from the look on their faces, they wanted us to leave as soon as possible....my fiance and i keeps walking around the store still with hope that she would explain each package to us, however.... no, thats not the case... I have been eyeing at this studio, True Love Wedding Studio since i was in junior high school.. i mean... if a store can last so long, i would assume the customer service is decent and all.... what a disappointment....therefore with this experience, i walked out of the store and immediately throw the envelop out along with the packages i would not recommend anyone to inquire any information of this place... and definitely will not step a foot in there again read more

TL wedding team is super professional and perfectionist. I can't ask for a better team to work with. I had a short engagement and very stressed ( engaged feb, got married in Sept). Joanne was helpful and patiently walking through different package options, showing samples and answer all my questions. Also her makeup skill is top notch and product they are using is all name brand makeup. Cindy was phenomenal at hairstyling and all my bridesmaid, moms and myself are super happy with it. Chao was super fun to work with as well. He took both the engagement and wedding photo for us. We had number of guests ask us for his reference. All in all, great experience with TL wedding! You won't regret of working with them. read more

I have been quite satisfied with True Love. Please read the reviews, and visit the place, before you decide for youself. Don't just go by the star rating on Yelp. They are one of the better Chinese wedding boutiques out there. I finally got my albums, though there was some miscommunication along the way that slowed down my actual ability to obtain them, but once that was resolved, I was pleased with the result. PLEASE, DO check your contract. My contract said the balance was to be paid when I received the DVD. At the signing of the contract, that seemed very reasonable, but it turned out they finished the DVD before the albums, and wanted me to pay off the balance before I received everything from them. I am sorry, but I do NOT pay for goods not received. So I made a fuss about how ridiculous that was and even said I would be willing to leave the DVD there and wait until my albums were done and collect everything at once. At that point Chou (the owner) came out and told the girls to just give me the DVD. ALSO -- PLEASE check your DVD. Do not just accept it, tell them you want to review the DVD before hand. After watching the DVD, we noticed there was a 1 second blip of SOMEONE ELSE'S WEDDING in there! We told them to fix it, and they obliged. However, I do find that quite ridiculous that that was even there! Otherwise, I thought the photography and videography was excellent. I loved the stylists. They did amazing things with my hair! My little sister had cut her hair short, and even though the stylist said there wasn't much to do with such short hair, she made a miracle out of it. My mother-in-law apparently slept with her face into the pillow so she could keep her hair as nice looking the next day! I cannot rave enough about the hair and make up. I asked for natural, and I got (mostly) natural -- I say mostly because they still put tape on my eyelids, despite me already having double eyelids. I had my own dresses, but I got to rent the hair accessories, which they have a great selection of!! Even when looking back now, I still admire the hair accessories I got to use. The only reason I bumped them down is for the complaints above. I believe service is extremely important, and the DVD issue should never have BEEN an issue. Otherwise, they performed everything beyond my expectations. So really they are a solid 3.5 stars (so my two reviews should average out). read more

We used True Love for our Pre-Wedding Shoot and our Wedding. Growing up Chinese, dress rentals and hair and makeup packages were my norm. My Jewish husband didn't get it! I still planned to make my case and have him check out TL because everything I heard about them and their website told me I should. Coincidentally, TL came up as a preferred vendor for our venue, which made hubby much more willing hear them out. Joanne made us both very comfortable, and we signed that day! Despite having to change our wedding date, TL was able to accommodate without any issues. Tina did my hair and makeup for both my pre-wedding and wedding day. Despite only having shoulder length hair, Tina was able to style into a beautiful bridal up do. My makeup for both was natural, allowing me to still look like me but a million times more flawless! Cindy was amazing in helping me pick out dressed for my pre-wedding shoot and bridal party. Both Cindy and Joanne were wonderful in coordinating things leading up to the wedding and coordinating photo selections afterwards. The day of our pre-wedding shoot started with a snow storm. Despite the awful weather, Tony was a trooper and ready the moment it stopped snowing to start our outdoor photo shoot. Despite the cold, Tony made sure we got the shots we wanted. He was even willing to make a stop along the way at my apartment so that we could get a few photos with our dog, who wasn't a part of our wedding day. Our pre-wedding photos came out beautiful! The snow backdrop was perfect and all the photos were beautiful. Tony made the wedding day much less stressful. He spoke Cantonese and was able to easily communicate with my family and proficient in English to communicate with my husband's family. Our wedding videos were great and the highlights video captured the essence of our wedding in under 10 minutes! We had a great experience with TL. They're an easy one-stop shop without the gaudiness of other Chinese wedding shops. We highly recommend them! read more

My husband and I used True Love for our wedding, and we're so happy that we did! We used their photography, videography and makeup services. It truly was a one stop shop for everything we needed, and it made the wedding process so much easier. We worked with Joanne who helped organize everything for us - not only was she super organized, but also friendly, responsive, and professional. Chao was our photographer, and he was so fun to work with. He kept us laughing the whole time! The photographs he took were absolutely beautiful; we framed several of them to hang at home. He has a great eye for detail. Tina did my makeup, and she definitely transformed me into a princess! We highly recommend True Love to anyone looking for a reliable staff with great service. Thank you for making our wedding day so memorable! read more

I loved how natural my engagement photos turned out! The photographer, Tony, was attentive and gave us a lot of direction for poses. Joanne helped us book the studio's services and explained our options clearly. She helped us pick and choose what we needed to make our engagement/wedding shoots perfect, and even gave us suggestions for photo shoot locations. I was extremely pleased with the way my makeup and hair turned out as well! Definitely am happy with the overall level of service as well as quality of photos from this studio. read more

Only good for brides/grooms who want to purchase a wedding package because that is the kind of business True Love prefers to cater towards. I was a walk-in costumer and the staff didn't even want to tend to me. I was looking for a gown rentals and ability to purchase a gown; they do not offer the latter. Shop wasn't busy but they weren't bothered when I asked to try one of the chiffon gowns. read more

This review is only for hair/makeup, groomsmen suit rental and their photography/videography. From the one moment we decided to hire true love for our wedding, we couldn't have been more excited for the day to finally arrive. Joanne was extremely helpful with quoting us the best price for our package. Since this wedding will be our 2nd ( we had our destination wedding few months prior), there were a lot of little things that we didn't require from the package. Instead of dress rentals for my girls, Joanne was able to accommodate hair and makeup for my mom and mother in law. We were also able to do extra rentals for my dad and some groomsmen. Joanne also threw in some freebies too! ( sign in picture scroll and extra discounts ) Our package included photography and videographer for the day, and limo. Our photographer Tony was great. Very personable and captured incredible moments. I forget the videographer's name but he warmed up to us later on the day which was good. We had some hilarious moments captured on film. Coco did my hair and makeup. She listens to what I want and outcome is exactly what I imagined it to be. My hair was done so beautifully and intricate. Unfortunately, some ringlets did fall out towards the night. The other MUA for my girls did an awesome job. I loved my maid of honor hairdo! Cindy and Yvonne were so attentive with getting my groomsmen measurements with their tuxs. We had two fittings and thank goodness for the fitting. They ordered us the wrong color ties and vests but that was quickly fixed before the wedding day. The girls at true love wedding are really great. They are good at answering emails and are so attentive to everything. You are always taken care of with them. I may come back soon for family photo session with them! Thank you for a memorable day! read more

I highly recommend True Love. I used them for my wedding last year and my sister used them this year. Throughout, they were professional, quick to respond, and went above and beyond for us. We had Jeff take our engagement photos and loved them - natural yet creative looking. We had the owner, Chao take our day of photos. He was definitely worth the extra money. He was professional and accomodating to my chinese family wanting to take many group pictures. His pictures are very natural and capture true moments. I had previously been deciding between true love and a more artsy photographer and in the end I chose the natural photography. He captured a lot of smiles, and candid shots. I had Coco do my makeup. She was great - great to chat with and did a great job on my hair and makeup. Cindy was very helpful and friendly with dress fittings. And Joanne - she went above and beyond for me when I asked. This is what makes them a great wedding business. The limo, which I believe is outsourced - was ON TIME and professional at both events. The video was OK - but honestly I didn't pick true love for the video. I think that they took nice pictures - and for the price and convenience of the packages that they offer, they make everything so much easier for you. You don't have to seek individual vendors or pay as much money if you were to look for separate vendors. I especially liked they option of renting a new dress for $300. You pick ANY dress you want from catalogues of certain designers. For $300 - that is what you pick to alter a dress !!! and alterations are included ! The alterations are limited - but it was good enough for me ! - and i got to pick out bridesmaid dresses for $50. each - brand new for the girls to rent. That really helps your bridesmaids out a lot as alterations usually cost MORE than that and are once again, included. All in all, great experience. Definitely recommend. read more

I'm recently married and I'm happy to say I'm glad I chose True Love Wedding Studio. I usually don't write reviews, but this for me was a must! The beginning- When we first started searching for a photographer, we did not know of these "asian" packages. The first place we walked into was the NY Wedding Plaza on Main street by the botanical garden. The experience there was less professional than the American photographers I was use to. But I kept an open mind, and listened to their proposal. At the end, we were still looking, but the owner was pushy and wanted us to put a deposit down before leaving. Needless to say, we did not put down a deposit and walked out. Through a recommendation of a friend, we decided to check out True Love Wedding. When we first walked in, Joanne sat us down on one of their tables. They showed us their albums, and different pictures from different photographers and styles of photography. We liked and decided to go with their photographer, Chao, which turns out to be the owner. I also expressed to them that I like their pictures, but the video samples they were showing us on TV wasn't what I was looking for. Luckily, Chao said they do provide a better style of video. After spending about 2 hours discussing with Joanne and Chao, they gave us a quote and we told them we would think about it. They were not pushy at all and they even recommended us to go check out other places before making a decision. The middle- We decided to go with them because we wanted to like and get along with the people we will be working with. After we signed up with them, we has a few meetings about what the style of video, photo, makeup, e.t.c. Our first photo session with Chao was tiring, but fun! Chao definitly knows how to make us smile making our pictures as natural as possible. Tina did a really good job with my wife's makeup!! The super happy ending!- On the day of the wedding, Chao and his team was anything but stellar! We had a whole production team following us the entire day. Chao's team was really great with our parents and they were attentive to everything we asked for. To cap it off, they showed a video including shots they took previously, and on that day!! Needless to say, we had a wonderful experience working with Chao and True Love wedding. Highlights- 1. Everyone at True Love Wedding was super attentive to our every need, including the owner, Chao, the makeup artists, even the clothing staff. 2. Chao was just great to work with! He would say super cheesy lines and make us laugh naturally for pictures. My family loved working with him! My grandparents and parents both loved him!! 3. The video he played during the wedding was amazing! it included video shots he took before the wedding and video shoots from the day of!! Side Note- We did have to pay extra for working with Chao; and for the upgraded video. At the end of the day, I'm glad we did pay extra. Working with Chao for the entire year has been a wonderful experience! The video he had his team create for us is still being talked about!! read more

Our engagement and wedding photos were taken by Tony at True Love Wedding Studio. At True Love Wedding Studio, they offer amazing wedding packages at great prices. This truly is the best all inclusive wedding studio that we have found after extensive research. Everyone there is very accommodating and easy to work with. I was extremely happy with Tina (makeup artist) who took extra care and attention on my hair and makeup. Tony (photographer) was funny, great to work with and took amazing photos too. Joanne (wedding planner) was helpful, patient and really listened to all of our needs. I just can't say enough great things about them. I highly recommend their services and suggest that anyone who is interested should pay them a visit. They opened a beautiful new location on Northern Boulevard in Flushing with plenty of parking available. This place can be your one stop shop for all things wedding related. read more

We hired True Love to take our engagement and wedding photos! The engagement photos turned out extremely amazing! Our family and friends love them! The photographer, Tony is experienced and totally know what's he doing. My makeup Artis, Tina was very nice and also a good listener. She gave me the makeup I expected. We look forward to working with them again on our wedding pictures! read more

After talking to joanne she made it so easy for us! Excellent staff and their hard work. I would definitely recommend them to my friends and family. Thanks TL wedding for a great experience. read more

We have a tradition to get family photos in Dec since my son was born 4 years ago. We had been to Princess Wedding (in flushing) and local JCPenney few times. True Love was not as good as Princess wedding but acceptable the first time we went. Since Princess wedding raised their price, I decided to go to TL again thinking at least True Love would be better than JCPenney which is too repetitive when it comes to background. Man, the worse outcome we've had in the past few years. We should have gone to JCPenney instead. The background was terrible chosen (I don't like it but I trusted the photographer), the photographer didn't stage our pose when they don't look right and unable to capture a good moment. I somehow felt they ruined my Xmas spirit this year because this is one of the important things we do as a family. :( read more

True love is a great studio . Very professional and accommodating. I strongly recommend for your wedding! Their photographer Tony was top notch, very well experienced and very knowledgeable of all the good spots and angles which will make your pictures perfect. True love didn't just have a very good professional make up and photography services. They has a great network of which we also found the best MC(James)for our wedding! Between Tony and James our wedding was a great success and everyone had so much fun...our wedding was the topic of conversations for weeks at my office and everyone who attended. I truly recommend True love wedding studio! read more

Awesome place to get my wedding photography from. Chao was fantastic even in super hot weather he was still able to make us laugh and get some great candid shots. I showed him the style I wanted and he didn't hesitate to ensure I got what I wanted. read more

My husband and I (Chinese and Pakistani), very honestly, cannot be more satisfied with True Love. We were recommended by a friend who has had wedding services with them, but it was too late in the sense that we had hired people in advance. We decided to go to them anyways because our photographer could not schedule us for an engagement photo shoot before the wedding. Panic that we did not have much time left, two months before the wedding, we went to True Love as well as many wedding studios in and out of Flushing, and decided that True Love was the right choice. Honestly, many wedding studios in Flushing will pressure and rush you for services that you may not be 100% happy with. A lot of studios just want to make money on that day, and won't take the time to talk about your vision and your expectations. True Love never rushed or pressured us. We spoke with Joanne and Chao (owners) and they were so patient, kind and flexible. We visited them many a times before signing a contract, and honestly the type of services and the prices that Joanne and Chao provided was the best that we saw. I was constantly in touch with Joanne via email, phone and in person and she honestly is the best. She selected the best people to perform and really made everything top of the line. She is organized, caring and very timely. She felt like a sister throughout the whole process. We couldn't be happier working with Joanne. We ended up hiring Tony (photographer) for our wedding day because his portfolio was simply outstanding. We were also so lucky that Tony was available for our wedding day because he's constantly in demand. On the day of the engagement photo shoot, I had my hair and make-up done with Cindy. She is amazing. I have never had a trial with her, but she made me look beautiful. I honestly cannot praise her more enough. She also found the best dresses for me to wear on that day and I really cannot thank her enough. The photo shoot is not just an hour it takes half the day which is great! Afterwards, my husband and I as well as the photographer, drove out to Long Island to take our shots. Tony is such a good photographer. I cannot praise him enough. He knew how to position my husband and me for good shots. He is very confident and comfortable in his element. Our wedding day was August 17th, 2013. We wanted to use the engagement photos as a background slideshow during the wedding reception. Tony completed touching up the photos before the wedding which we were very thrilled with. It came out so awesome. When it was played on the wedding day, everyone sang praises of the picture. Honestly, Tony is an amazing photographer. In addition, when we hired him on our wedding day, he assisted my husband with tasks that the best man was supposed to do. We were super happy to have Tony with us that day. Don't forget it is your wedding. True Love has been in the business for many years and they definitely do not disappoint. read more