After getting no help at another paint store, literally they said they had too much work to do from…read morecontractors, I came directly to Sherwin-Williams. James, the store manager, took the time to match the stain, and applied it to the wood sample from my house to ensure it was a good match. He was friendly, professional and took the time to set me up in their system so I can reference the color for the future. Highly recommend and glad to do business here going forward! Thanks for making my day!

Nice people and very helpful to the painting challenged like me. I told them all about my project…read moreand they helped me get exactly what I needed and thus I had a successful painting project where I didn't have to repeatedly go back to the store to get the tarp paper, proper tape, edger, refill cartridge, etc. How is it that painting even the most basic room or deck always takes about 10 times longer than I estimate it should?

I stopped in to grab some padlocks for my cooler. I needed to bear-proof it while staying at the…read morecampgound at Donner Lake. The staff was friendly and greeted me as I walked in. I was able to easily find what would work for me, and checking out was a breeze. This is an example of what small town hardware stores used to be.

Sometimes a quick hardware run turns into an unexpected test of patience. On December 5, 2025 at…read morearound 5:15 PM, a friendly cashier called the manager over because two clearance items were incorrectly priced. One item wasn't marked at all, and the other showed a $10 sticker with an additional 50% off. When I scanned the barcode in the Ace Hardware app, the item rang up as $2.99, so I kindly requested a price match based on Ace's own listed pricing. The manager entered the interaction abruptly, avoided eye contact, and loudly exclaimed "What the F***"--a remark heard by several customers in nearby lines. This was both unprofessional and unnecessary. He then insisted the online price was inaccurate and attempted to charge an incorrect amount ($31.99!!), even after I showed the product information. I ultimately ordered the items for in-store pickup at the correct price, but the situation could have been resolved quickly and respectfully in the moment. I've included a photo with the serial number so this can be reviewed by leadership and handled more appropriately going forward. The rest of the staff was excellent; the issue was solely with the manager's conduct. I hope future visits to this location reflect the professionalism Ace is known for.

I went in this morning with a very tiny paint chip. Joel was able to match it perfectly! He was…read morevery quick and very knowledgeable, and very nice! I am not sure anybody else could've matched the paint like he did. And I appreciate the fact that these guys are open on a Saturday when no other paint stores in Truckee are! Give them your business, you won't be sorry!

Support local. :)…read more Quality/Quantity - Came by to pick some paint swatches for our painter who recommended this place. Complimentary coffee, needed for my mid day pick me up. Today was my full day of chores. Atmosphere - Good size local paint store. Several departments, see pictures. Plenty of parking. Open 6 days a week from 6:30am or 8am to 4pm or 6pm. Service - Kayla was amazing! Patient and gave many good suggestions. Including additional options for painters (we asked), which hopefully we will not need. When we got here, there were many employees working. Price - $100 for a paint consultation to have them come out to your property. Free if you speak to a paint consultant in-house. Since we were here, we went with the free in-house service. Our painter includes the cost of the paint and our painter is NOT inexpensive. Look forward to seeing the end results. Owner Comment - Congrats on your success since 1952 and 4th generation business owners. Also congrats on all your location expansions, etc.

This is the best paint store in town! For every professional painting need you might have, this is…read morethe place to go. Very family oriented and experienced staff. Your typical paint store vibe. Best value in town with the best products from paint to hand tools to get the job done!

The staff came through again this month (just like a year ago in Dec. 2024), helping me pick out…read moregreat art supplies for x-mas gifts. They're knowledgeable and have a great supply/variety of things in there.

Great space with local artists' items and beautiful yarns. Staff is friendly and helpful.read more

Sherwin Williams' neighborhood retail store on Sharkands in NorthWest Reno is the easy & logical…read moreanswer. Their paint products are all about quality. The staff's knowledge & friendliness take the worry out of such an important purchase. I told them what I wanted to paint & the color. Bingo !! We were in and out in record time. Trust the experts & you'Il be ecstatically happy with the outcome

My husband decided to have the house re-roofed and painted, and we picked a grey gutter, which…read moredetermined our fascia board paint, etc. I'm not good with color, yet I'm involved in picking paint colors. Ugh! I will pick the worst nail colors too!! And have to live with it 'til the next fill. Anyway, I tried the visualize your paint app, and struggled, I'm challenged. Sigh. Couldn't find the color number. Turns out it was an old color card from the gutter company. The Assistant Store Manager Richard was quick to assist me, understanding the situation immediately and graciously speaking with my painting/gutter guy, getting the new number for the color that will match my gutter. Thanks for providing great customer service Richard!

A quaint store with holiday decor(30%off), home furnishings, and home accessories. It had a cabin…read morevibe, merchandise was on the moderate to high point. A nice place to go for lake and cabin decor for your home or cabin and adorable holiday decorations and ornaments.

Love this cute store. Two floors of cute Lake Tahoe decor, kitchen stuff, jewelry, etc. I stop here…read moreevery time I'm in town. I always find something to buy. Today I bought a beautiful ring for myself & an early bday gift for my hubby. They are pet friendly the service is good & customer service always great. Everything I ever bought was great value. They are located on Lake Tahoe Blvd in Tahoe City right next to Rosie's cafe.

I went into the Truckee location, because the Roto Rooter plumber sent me with a list of supplies…read moreto re-install my kitchen sink with a new faucet. I purchased the faucet that would be delivered the next day. the next day they did deliver. However, when the plumber saw the faucet was the wrong finish, and had been previously installed somewhere, and was missing parts. And, on the plumbers list was a basket drain...the technician at Western told me I didn't need a new one. The plumber is mad at me, and the basket drain I had is now leaking, and I do not drive or have a car to go get one. I have been literally screwed to the wall by this plumber and Western. Still no usable sink. And, looking at a cost of over $2,000 to install a $200 moen faucet. just a small sampling of what's really happening. Oh, and if you have the Toto dual flush toilets, there are no parts available...you have to replace the toilet...according to Roto Rooter and my own research.

I came in to the Reno store to get some fittings for my spa and "Nate" immediately copped an…read moreattitude and said we don't have any of those parts. You need to go to a pool and spa supply place. I tried to explain that these were just pvc fittings parts and pieces put together but "Nate" once again became the know it all and said those are all product specific and we wont carry any of those. The guy next to him said i may be able to get them down the street. So i left never to return even if they were giving away free parts. I went to the place the guy sent me and the folks there were so kind and told me that when Mike gets in he'll be able to take care of it or i could go right down the street where they get their parts and western could take care of me. I told her not in a million years. That "Nate" guy is a real P.O.S. And has a bad attitude. I thanked her and said i want to try some other places and if i cant find what i need I'll come back. Went to Leslie's pool supply. They once again didn't have all the parts and suggested i go to western, and again i told them what happened and how "Nate" was such a P.O.S. to me so, all 3 of the very nice and kind employees there tried to help me find the pvc fittings i needed to fix my issue and showed me where i could get them on line since they couldn't help me with the pieces. I never sop online, i prefer to go to local places but in this instance, happy to give my business to anyone other than this place.

Driving by today and noticed this Paint Store. Decided to inquire about the brand and paint…read moreselection. Getting ready to paint, and had many questions. I was really impressed with the help I Received and the information given about the brand. Pricing seemed reasonable, and they had all the painting supplies one could need. They have a primer which they say is similar to Kilz, with a lighter scent. I'm going to give this a try. Conveniently located real close to Scoopers.

Everybody was nice and helpful. My custom color was mixed quickly. I was in and out in no time.read more

Nothing but good things to say! They have a solid selection of stove/fireplaces, hot tubs, patio…read morefurniture and home decor. So much great and interesting items. We ordered a fireplace with installation and they provided a great list of plumbers and contractors for us to use for the gas line hook up. From start to finish they were professional. Are they expensive? Yes. It's a luxury mountain town, I get it. As I mentioned, I could browse their furnishings forever, they have so many great decor items from leather chairs, art, wind chimes and everything in between. I did notice that some prices are marked up, for example the hot tub cleaners and such. (Almost by double vs Amazon). Overall, a wonderful spot for your mountain home needs and gifts. If you are looking for a new fireplace/stove, I do not hesitate to recommend them.

We manage vacation rentals throughout the Tahoe basin and have significant experience with hot tubs…read moreand spa covers in high-altitude environments. Mountain Home Center sold two covers for the same property in Incline Village. Both failed prematurely. When we raised the issue, the company's president responded that "covers don't last long up here," that they sell "hundreds every year," and that owners should expect to replace covers every couple of years. In other words, they know these products aren't suitable for Tahoe conditions and sell them anyway. The cover sold was a residential foam-core model installed at ~7,500' elevation, exposed to high UV, snow load, and daily vacation-rental use. When it failed, the blame was shifted to "heavy use" and sanitizer levels--both completely foreseeable conditions. The problem isn't Tahoe. The problem is selling underspecified products and then disclaiming responsibility when they fail. There are heavy-duty covers available for this market. Mountain Home doesn't offer them. If you own or manage property here, proceed very carefully.