I've dealt with Tom and Hunter for well over a decade and this is always the FIRST place I call…read morewhen looking for parts. I could have died laughing when I read that guy or girl whatever it was complaining about masks. ASAP is an "Outdoor Salvage Yard". I also know from personal experience that these guys are polite and know where almost every car, truck, SUV or van is in their yard and will direct you to that area. THIS IS A SALVAGE YARD, NOT WALMART. There are also PRIORITIES and to send a trained mechanic to look for an ashtray is NOT very good business. Sending a a person with an attitude to find their own part IS. There are trade-offs when buying used auto-parts and if you DO want to save hundreds if not thousands of dollars versus buying from the Manufacturer, you should learn be nice.

Horrible experience. No masks worn by any of the staff. Unwelcoming and unprofessional. We called…read moreprior to coming to find out if they had what we needed, they said yes. On the phone they offered that they would remove the car parts for us, but when we got there we were told to essentially just go look for the car ourselves in the giant yard in the heat. No help whatsoever to guide us to the parts we needed. When we asked for help they told us to go find someone else and then that person would send us to someone else. Overall horrible customer service, unsafe, and unorganized. Would not recommend.

We went to this particular Autozone not for their customer service but because it was close to…read morework. My coworker has had not so good experiences at this location. I have been there once before and the service was just ok. The store was busy for an early weekday afternoon. The store was well stocked and we were able to find exactly what we were looking for. The staff availability was very limited. There was only one person working the front. Another person eventually came but it did nothing to speed up service for the, at least, seven people waiting in line. After about fifteen minutes of waiting, the original worker acknowledged the last person in line and told him that there was a self checkout register available. The self checkout register is located right near the front door but not well posted. We all stood waiting in line and did not notice the register. There is a sign hanging above but none of us saw it.

Came in for a car jack. Priced some out and decided to go with the Duralast one with the case for…read more$114. The store is fairly clean and rather busy at 4:30pm in the afternoon. Everyone was really nice. 10/10

15/10 customer service was sold the wrong headlight bulb from autozone so i went to o'reilly and…read morethey not only told me i had the wrong bulb they helped me fix it ms debra was very helpful bless her for the help

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I've been a customer here for several years. Where I come from, self-serve isn't very available…read moreand, if it is, it's an unorganized crapshoot. This yard style made finding parts fun again. The costs can be confusing. While there is a decent price list on the website, I was initially tripped up by the à la carte pricing. For example, I bought an instrument cluster bezel priced at $15.50. However, the bezel had the headlamp switch (9.95), dimmer switch (9.95), and cigarette lighter (2.99), bringing the total to $38.39. I had the choice to remove them or keep the extra parts. Pay attention to the components! Like any other business, you pay for everything that you take. If you don't know how this works, you might feel overcharged. Pros: - Large inventory - Well organized - Pricing is mostly fair - Helpful staff - Easy to use online inventory and pricing Cons: - Inventory has been refreshing much more slowly in the last year. - Website inventory isn't updated daily. Of course, cars aren't set on the weekend, but new inventory sometimes isn't published for 2 or 3 business days (this applies to Orlando; the Fort Pierce and WPB locations are punctual). - The aisles in the yard are soft, making it difficult to walk and move parts. - The yard is narrow and long. It's nearly a 1/4 mile from the parking lot to the back of the yard. - The website is barely usable on the iPad. (Edited to remove iPhone as it is fixed with the iOS 26.4 update - iPad version still sucks both in Mobile and Desktop site modes). My Wishlist: - Website updated daily (business days). - More pictures of the cars! Other yards post the six outside, two inside, and an engine compartment photo. - Improved accessibility with better aisles. I'm not talking about ramps or rails, just basic walkability. I frequent a few similar area yards and it's so much easier to use the paved yard with shopping carts! - Some shade would be amazing. - Sort out iPad formatting issue. It's a straightforward fix. Final thoughts: I will give them five stars when the online experience is upgraded so that inventory changes are promptly posted and more photos are included. EDITED 03/19/2026: Updated to reflex iPhone fix.

I was denied entry with my service dog even though I'm epileptic and I have seizures and my dog…read more can inform me that I'm going to have one sometimes hours before I have one so I am left with either going in without him and pretentiously getting hurt very badly if I have a seizure or not going in at all and not being able to get the part for my vehicle even though they are going against the Americans with disability act by not allowing him in because he doesn't have a service that's on it's too hot for him to wear that the guest right now so people really need to read up on certain things before they speak on it I will never come to this business again and I will inform everybody who will listen that this business refused my entry due to the fact that I have a service dog

Lori was exceptional, I needed help with getting my car oil and filter for two cars and she did it…read morein less than 5 minutes!

Gabriel helped me with my battery for my truck great staff very helpful. Thought I wouldn't make it…read moreto work the next day but he was there to help.

I buy some parts arp and is good price and good staff…read more Thanks for the staff ......:..............

I walked in and was greeted immediately by helpful staff. I had a list of specific items I…read moreneeded. The staff asked all the right questions to ensure we selected the right parts. He gave me very helpful advice that allowed me to make quick decisions. He even offered to preassemble a hose assembly I'm making for my intake. Will be back often for all my engine builds.

Bought a climate control module and had it shipped to me. Part was defective. Getting a refund was…read morea hassle and took multiple days of calling. When I finally did get a refund, it was short the shipping. The shipping cost should not be assessed to the customer when a defective part is sent out. Staff was helpful and friendly (reason for 2 stars instead of one) up until I wanted a full refund for a defective part. Then suddenly, and I quote "If $17 is a big deal to you, then you have a problem." Okay, if $17 isn't a big deal, then refund it to me??? I would not buy anything that is expensive to ship or return. That's for sure.

From the owner: used part salesread more

Very good helped my VW Jetta for water pump at good price and quick…read more Even helped me find mobile mechanics ​

From the owner: anything foreign , bmw, vw, audi, landrover, benz, toyota, nissan, fiat, volvo, handai, honda,…read moreinfinity, jaguar, kia, lexus, mazda, mini, mitsubishi, porche, saab, subaru,

Jose was fast, friendly and very knowledgeable. I will be back excellent service . I highly…read morerecommend this location

The prices aren't bad. But the customer service is awesome !! " Mike" assisted me with a product…read morethis morning and his professionalism and his friendly helpful personality was unexpected to say the least. THANK YOU Mike. !! You are awesome !

My experience is like Jerry K, once I sent a pic of the engine strapped down for return, Alex…read morenever responded back. Its been a week and no response. Everyone who has been deceived by this company need to file a class action suit. I wil be sending a copy of all these reviews to my lawyer.

I wish I read there reviews on here and other sites! I'm out 3k+ for installation and removal of…read morethe faulty engine they sold me, which came with internal damages. When I tried to get refund or replacement, I was cursed out by Alex the owner/manager accusing of improper installation. I had to tow my vehicle to 2 different mechanic shops for verification and they both stated the engine was faulty. I then had to dispute the charges through my credit card company which has taken over 5-6months and had left me with no car. This is the worst company to do business with. There engines are left outside in the rain and they paint them up so they can look refurbished. Stay away! Big headache! I wish I read the reviews on here and other sites!