Furnace replacement service. Fast quote. Fast scheduled installation. Lowest of 3 bid estimates, so…read moreI guess good value. Quality, miked feelings. Left some dirty footprints on carpeting. Did not clearly explain Alliant Energy rebate or lack thereof. I've had vendors in the past where a utility rebate was available, just take care of the paperwork for me. 3 1/2 stars?

Replaced our old broken furnace and despite the cramped location (a tiny utility closet) and…read morevarious other unexpected surprises (wonky wiring by previous owners, etc) were super friendly, patient and efficient. Will definitely use them again as the opportunity arises.

I've worked with Andy's several times -- Kevin, who may be the only guy? -- and he's great. He…read moreclearly loves solving problems and I really get the impression he's honest. The first time our furnace was leaking water. He fixed it for not much money (I don't remember how much), warned us if it happened again we'd probably have to replace it, and that was like a year or more ago. All has been fine. The second time was the first really hot day of the year. Our AC stopped working. He came out right away, did a great, fast, and very competent job, and fixed our problem for $200. I trust this guy.

3/12/2025 Just had Tim Waller out to service my HVAC system. No problems, but good to keep up on…read moresemi-annual check-ups for furnace and heat pump. Tim went right to work, explained things to me, and is a very pleasant workman to have at the house. Andy's takes good care of my system! June S.

I really can't recommend these guys enough. Years a go, and in a different house, my furnace quit…read more No two weeks notice, no come in my office and explain why you don't want to work any more, just flat out quit. Olson shows up and went through a very thorough diagnostic process to determine why my furnace doesn't want to furnace any longer. Turns out the control board was bad. Normally not the end of the world, these things happen. What became the real issue is that my furnace was old and getting a control board was going to be a problem. What my malingering furnace didn't realize is that Olson was on it! He apparently had a board that was an exact match that came from a tear out that had preformed the previous week. He set us up on emergency heat until the next day, when he showed up to install the replacement. Now he could have told me that I was just "duct" and that I would need a new furnace $$$$$. But that's now how they conduct themselves. Fast forward ten years. My AC stops working. Of course during a brutal Wisconsin summer. You know the ones where when you wake up the windows are completely covered in condensation, like it's raining. One call, that's all it took. Olson is in the job. Replaced my aging AC system with a great unit that was priced right. Needless to say we be chilling. I really cannot emphasize how thoughtful, thorough, and professional the work was completed. And it was on time and under budget. That you Olson for such great service throughout the years!

Olson Heating is a very small operation, but boy do they care about their community and their…read morecustomers! I noticed our heat didn't seem to be keeping up one day. We have an infant and a cold snap was heading in, so I looked up community recommendations and everyone said to call Mike at Olson. I called and left a message explaining the issue. He called me back right away and said he could come take a look at the end of his day, that same day! He came and analyzed our furnace, and everything that was wrong with it. He was very honest and helpful, which I appreciate. Not a hard salesman, just trying to help our family make the best choice for us financially. Basically, we needed a new furnace. He couldn't get us in until a few days later(we were just surprised he had furnaces on hand!), so he reset the furnace to get us by until then. He installed the furnace in just a few hours, and it was working like a pro! But just a few days later, we noticed our room upstairs wasn't getting any hot air from the vent (our house is old and doesn't have enough vents as it is), so we called Mike. He came over that same day again and looked it all over. Turns out it was a simple fix and the heat started coming through the vents again. But that just shows you the attention he gives to each customer. We will definitely work with Mike on all heating issues going forward, whether it's this house, or the next.

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We called Rock Valley for an estimate to replace mom's furnace. They were on time, actually did…read moresome troubleshooting, and got the response to us. It included best, better, and good options. Highly recommend.

Matt was great. He replied quickly when I first reached out, made an appointment to look at the…read moreproblem and give me an estimate, showed up on time, gave me the estimate, then came back and did exactly what he had said he would do, plus explained what he was doing and gave me some great advice, and ended up charging me a little less than he had estimated. These qualities may sound simple, but in my experience, unfortunately, having people show up when they say they will and doing what they said they would are all very rare. Matt is a real treasure.

Matt was exceptional! He washed my windows, removed trees, clean my dryer vents, put up a shower…read morehead, cleaned my furnace and AC unit. My windows like brand new and all of his work was outstanding! I highly recommend him! Plus the prices were outstanding !! He's a true professional at all of his tasks he completes for your house.