I called to get a quote for running new wire from my house to my garage…read more What did I like? 1) They told me they partner with Hunger Task Force, so I could donate 5 non-perishable goods instead of paying dispath fee. 2) Employees that came to my house were courteous and respectful and seemed knowledgeable. 3) Staff answering the phone were very friendly. What did I not like? 1) Tech that came to my house spent 2 hours looking at my circuit breaker box and plugging a device into a few of my outlets, talking about a concern with "voltage drop" that might be cause of garage power outage. It wasn't, but he was looking for other services to sell me. Never quoted me for the service I needed done. 2) Supervisor came by 2 hours later to re-inforce the "voltage drop" concern. Gave me a quote. Quote included surge protectors for each circuit box that I did not ask for. After surge protectors removed from quote, it was still $4400 more than the quote of the company I ultimately hired to do the work. Tech and supervisor both got their boss (same guy) on speakerphone to discuss voltage drop concern. Would cost $200+ per outlet to repair and still not guaranteed to resolve voltage drop concern. Very suspect operation. I will never call this company again for anything. If you do, be sure to get multiple quotes from other companies.

Date of service: October 6, 2022…read more An unfortunate side effect of our new roof was that the crew took out our post light in the front yard with their equipment. They were great about getting it resolved especially as it took me a while to find an electrician that could come to the house and work with our schedule. Since part of the issue with contractors such as this is the service call piece, I decided to take advantage of the situation and have them replace the ceiling fan in our office as the fan part seemed to have died an early death. Scheduling with their website was relatively easy though I did have to have the obligatory call with them to essentially repeat what I said in my online message. A key thing for me was that I needed a separate invoice for the post light and the ceiling fan as the roofing company wouldn't be reimbursing me for that expense, obviously, but I also didn't want to pay two trip charges. Drake, the electrician that came out was quite friendly and personable. I have no complaints with the work that was done, though he did dispose of the user manuals for both the ceiling fan and the post light without asking me. I am sure I could get them online but it's always easier to have the book handy as model numbers change and I won't likely remember the name of the manufacturer of these items years later. Where I am a little leery of Over the Moon is that the cost of the two jobs--each took almost an identical amount of time, about two hours per--were wildly different in price. The post light installation was four times the cost of the ceiling fan. I'm not sure if that's because their service call rate is astronomical or if they felt that they could gauge my roofing company, but it seemed a bit off to me. Lastly, getting invoices for each item took a bit of doing as the first email I received was really just a couple lines of text on a plain PDF. Thankfully after I asked for something more did I get separate invoices for the two jobs.

Tyler did a great job tuning up the furnaces at our duplex. He was thorough, yet efficient, and he…read morefully explained the work performed. The price was just right (less than $250) for an annual service plan. I'd trust Uttke to provide quality services again should we need them in the future.

I called Uttke to give me a second opinion on my furnace in Bay View, after a competitor told me I…read moreneeded an entirely new A/C and Furnace, and furthermore that my air handler was cracked, and carbon monoxide was potentially leaking into my home. Uttke performed a diagnostic and confirmed what I thought all along--the air handler was not cracked, and there was no carbon monoxide leaking into my home. The system was cutting off because I had installed one of those "smart" thermostats that have given homeowners so much trouble. Uttke did show me a good replacement for my furnace when the time came--a mid-range Armstrong furnace. I appreciated their integrity. I went out of my way to purchase AprilAire filters from Uttke because I appreciated how I was treated. Fast forward a couple years and I had moved to Cedarburg and needed two heat pumps. I called Uttke, got an in-person assessment, and a quote. I purchased on the spot and within days I had two heat pumps installed. Uttke was great in terms of communication to make certain the units were placed where I wanted them, and where they would make the most sense. I would recommend Uttke with confidence.

We had a new water heater installed…read more We needed a certified electrician to come and install a quick disconnect and a ground as things needed to be up to code for the city inspector. Because the numbers of our house were written incorrectly on the invoice, it did take the electrician a little longer to find us. The work was done correctly and well. I wore a mask, but the electrician did not. I did need to sign paperwork etc, so it might have been a good idea if they would wear masks while in a customers home. The city inspector was happy with the work and so were we. Thanks Prime Electric!

Sadly I cannot provide an in-depth and detailed review. I submitted a request for someone to…read morecontact me through Yelp and never heard back from anyone. I see their trucks everywhere and figure they may just be busy or my project had too tight of a time frame. No harm, no foul really, just can't rate or recommend them as I haven't had the opportunity to work with them. If you have a better experience please let me know so I am not soured to the business in the future. Thanks!

service was excellent!!! Arrived quickly and workers were professional and courteous. Work was…read moreexplained and completed efficently. Prices were very reasonable and payment options were flexible. I would definitely recommend them.

We would recommend Double U Electric. Josh is a great guy and communication was great. His team…read morearrived on time and was able to get the job quickly . Their prices were fair and we're somewhat flexible to make it work for both parties. We were happy with the work completed . Just need to get the drywall patched. I will be calling them again to install the new fixture above sink and possibly a pendant over the peninsula. Thanks Josh & Team.

This is the second time we've used Best Electric. The first time was when we're selling our house…read moreabout seven years ago and knob-and-tube wiring was found in the attic. They were the place closest to us so we called. They provided us with rush service considering the issue and timing and explained the best way to fix the issue and did so in a very timely fashion. This time, we had issues with our doorbell. Jeff R. came out within the time promised. He was very nice and respectful. We sorted out the issue, it was fixed in an hour, and the charge was the minimum at $165. Overall, two great experiences with Best Electric!

This has just been a mess since the beginning. Best was contracted by the people we used to replace…read morethe siding. He showed up sporadically, and was awkward and unprofessional. The first time was okay, I let him inside (during COVID) even though he was doing outdoor work so he could see the space. He never wore a mask, didn't even have one, and no shoe covers either. The next time I asked him to wear a mask and I had to provide one to him. The next time (yes, this has been almost two months and the project still isn't complete) he showed up to the job with a dead drill? He needed to plug it into my house to charge, and then just sat in his van half an hour letting it juice up. We wanted two over-door lights and two outdoor outlets put in. He would leave siding open on the house showing the insulation and then leave for days at a time, even during rain storms. The last time he came over he slammed so hard that the plaster wall cracked INSIDE the house! We had two switches to be fixed inside, he did one then sat down and said he was too tired for the day and needed to go home. So he just.... left? Still hasn't been fixed. Now it's been three and a half weeks since he "finished" the project and guess what? The switches for the outdoor lights are swapped. One side of the duplex controls the other side's outdoor lights and vice versa. We've been calling this whole time to get him to return and fix the work, but no one has showed up.

I had two furnaces and air conditioners replaced in an older duplex and the service I received from…read moreDonovan & Jorgenson was exceptional. From the representative that provided the quote, the office personnel that answered my many inquiries and questions, to the technicians that did the install, the experience was flawless. I was encouraged to get several quotes and Donovan & Jorgenson's estimate was in the ballpark of all the others; actually offering above standard units compared to others. Would highly recommend them to anyone looking for top notch service and expertise.

I contacted Donovan & Jorgenson to have them check out the boiler on our hydronic heating system…read more This was a flat-rate fall 'tune up,' and I didn't have very high expectations. Two techs spent most of the morning tearing into the boiler, cleaning and testing, and reassembling it and testing further. They worked methodically and meticulously. They completely contained and vacuumed any mess as they brushed out the burners and the heat exchanger. They were cordial, they answered all my questions, and they never stopped working until the job was done. Ours is a fairly 'messy' system, with four zones, five pumps, a heat exchanger that's bigger than the hot water heater, and a few other curiosities. The techs seemed to be familiar with all elements of the system. We've been in this home a relatively short time. The previous owner recommended Donovan & Jorgenson to us, and now we recommend them to you.

We used Toms wiring for a kitchen remodel. It was a great decision and I highly recommend them. He…read moremade great suggestions,was so easy to work with and on the rare occasion he was not on time called to explain the delay. We love the lighting they suggested. We will use them again for our mudroom!

On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.