This company saved our home from the first company that came in and left it destroyed badly. All…read morethe employees were extremely kind and helpful and if I had any issues come up or didn't get seen, they were quick to come get it taken care of. Very professional and trustworthy unlike other options in this area.

Information given overpowered the phone didn't get to the 2 people who showed up...unprepared…read more Taking pictures before asking permission. Then, despite them knowing that I'm disabled with very limited income, pretty much expected I'd shovel them $30,000. Yikes what a absolute shitshow. No way, no how I'd hire these jackals. Hard pass!!

I had a great experience with Dry Pro LLC. Justin was professional, friendly, and very informative…read morefrom start to finish. He even adjusted his schedule on a holiday weekend to come check out our water leak and make sure it wasn't dangerous -- something we truly appreciated. It's rare to find a company that is this responsive, caring, and committed to helping people. I would highly recommend this LOCAL company to anyone needing water‑damage support or peace of mind.

I can not say enough good things about these guys! They really helped out my elderly mother in her…read moretime of need. They were so kind, respectful, polite, and professional! They really went above and beyond with her. She was so very grateful but she is not good at these types of app reviews so she asked me! If you find yourselves in a water or moisture damage situation you can trust Dry Pro to not only get the job done fast and thorough, but their prices are beyond fair for the work they do. Thank you so much for your help!!

We have an RV, and we're traveling through Oregon. We replaced the couch in the RV, but the…read moreplatform wasn't deep enough to allow the chairs to sit far enough away from the wall to lay it all the way back. Searching for repair professionals near Roseburg we found Higher Dimensions on google. Higher Dimensions was able to fix the recliner issue and the chairs sit perfectly now. We had a drawer rebuilt by a cabinet shop in California, and hadn't t tried to reinstall it yet. When we did we discovered it was made it 1/8" too wide. Jesse, at Higher Dimensions was able to fix that issue also. They also replaced the screen in our RVs screen door. No job was too small. Wasn't sure they worked in RVs and Travel Trailers but they took on the jobs and completed them fast. If you need a licensed and insured contractor to do repairs, look no further. They aren't just for home repairs, they did a fantastic job on our RV.

From the owner: We're one of Douglas county's best contractor and water mitigation specialists.We have worked hard…read morefor a solid reputation!We are passionate about our craft.we value time wich means we have the best communication with our clients and continue to exceed expectations by delivering a 5 star experience with outstanding craftsmanship.

All work is above reproach, with the most careful eye for the details. Costumer care is truly…read moreexcellent!

Row River put new flooring on our porches as well as built us a covered bbq area. We are extremely…read morepleased with the work, as well as the fantastic customer service.

These folks are very helpful and professional! I highly recommend them to anyone needing…read morerestoration work!

We had our place reroofed by them in the summer of 2020. We were generally very please by the…read morework. Part of the job, the roof boots, had to be redone as they split and cracked within a few years and we were concerned. After contacting Elite, they jumped right on it, sent out some reps, and got it fixed. Very pleased with the responsiveness and professionalism.

On the day that James McAllister told me he had not received the signed contract and deposit…read morerequired by his company, he actually cashed the check I had sent him and no service was ever performed. He refuses to respond to me with anything other than lies. This guy is a criminal and operates the worse business around!!

James spent better part of 3 days washing my 2 story house with dormers and lap siding. The 1918…read morearchitectural designs made it a challenge, but he did an outstanding job. Now it's already for the painting crew that'll be here 4 days. I really appreciated that he moved stuff around to get my house prepared for them to paint . Highly recommend.

HORRIBLE company to hire. You will regret every second of it by letting them near your place. They…read moreleft our house destroyed and full of water and mold. They caused more damage then the leak did, can't trust things not to be stolen or any accountability to be held. They charged us for a ton of work they didn't even do, lied about literally anything and everything possible. Employees are shady but owner was even worse. Will talk and accuse his way out of anything and shouldnt be licensed to do the job, should be serving time behind bars where belongs. The entire business model is set up to get away with it and no one getting in trouble but literally overall the most shady company you'll encounter!

I'm dissatisfied with there service and appolled at the miss use of our funds. 181000 was to repair…read moreour home whitch he also stated in text and he was given a storage unit to put our stuff in last year in August and now is trying to say we never provided it even though he had the key unil 2 months ago. The owner of serve pro told us he had to much of a case load and couldn't get to it and they were not going to charge us for there negligence. He also said they had tore apart the whole down stairs but they did not. He used the funds to pay himself way above what he discussed with our insurance and now is trying to charge us for mitigation and demo even though he never disputed or disagreed with our insurance for the mitigation and he was paid 30000 for the work he did do. Some of his employees painted profanity on our doors and destroyed property and played dart boards on our walls during these hard times for us and our family, very unprofessional. He also left our 2 refrigerator full of food and didn't take those out the house even though they were still less then a year old when the upstairs caught fire. The refrigerators sat rotting in the house for over a year. These photos were taken the same week the house was demolished the insurance company sent someone out and had taken these photos of our home before they tore it down. This shows how they did not do anything to the down stairs and this shows how he took advantage of a family of 6 during a very hard time in our life and he told us we had to reimburse him for the demolition of the home at 24000 when he had 181000 that was to go to our home. He even met with our attorney and discussed the work that was done and about getting a storage unit to get our belongings into it. We have the emails to prove this. This is wrong and we are almost 2 years without a home. Again these photos are from a person the insurance sent out days before demolition proving the date. Also he raised the contractor bid 40,000 dollars which the contractor didn't know about and told the contractor not to contact us. The contactor reached out after 3 months a very respected contractor and we discussed this 40,000 that he said he didn't raise his bid and he was told not to talk to us.

I needed big help with my Eugene home I had just purchased…read more There was no place to put my dishwasher without restructuring the kitchen. The bathroom had the most awful, early 80's, peach colored shower enclosure, I could not live with - and the counter was much too short. The backyard had a large lawn and a small deck - it was crying out for a more useful space for entertaining. My street generates a lot of traffic noise and I needed something to help reduce it. I also wanted an attractive trash/recycling bin deck, close to the street, for convenience. I looked for reviews and Emerald Valley Home Repair popped up. I like licenses and BBB ratings - Ted has them. He was professional in his walk through and intelligent, creative and confident with his advice and ideas - that he quickly put me to ease with his clear rapport I chose Ted Colee. My new larger kitchen space includes my necessary dishwasher and a couple new cabinets and sparkles with quartz counter tops throughout. He also replaced the lighting. The bathroom shower panels were removed and replaced with new bright white tiles. The deck steps down to a circular stone patio that allows for more entertaining and several large potted plants. I worked with Ted on ideas for the front driveway and we came up with a spectacular walled in - shingled and planter deck. It looks fantastic and provides more privacy in my front yard and most importantly, has reduced the road noise. The shingled trash/recycling/green-waste bin deck has a drop down ramp gate: So convenient! This was a series of jobs that effectively have turned this house into my home. Knowledge, skill, dependability, trust and respect are all vital in building that working relationship and creativity and flexibility complete the package. Bonuses are his abundant experience - Ted even knows plants. I have worked with Ted since and highly recommend him!!

These guys are pros! Ted is the boss and he has two helpers. They are the cleanest, neatest…read morecontractors I have ever used. They did a roof job for me and now I am hiring them to do my floors in my house. Super nice guys, long time Oregonians, they are locals, so they know all the best places for construction supplies. Ted used to do architectural landscape, so he is ideal for outdoor projects. I shouldn't tell you how great he is, because he will get booked so much I won't be able to get him myself. 5 stars!

I hired Summit to do an inspection of my mom's attic for mold and later the remediation itself…read more Justin did the initial evaluation, Oliver and Bryce conducted the mold removal, and Tyler and Elisa coordinated the schedule. My family was impressed with the professionalism of this team, who communicated frequently, were punctual in their visits, and thorough in their work. Everything was documented clearly, from the bill to the final results. The reports even pointed out areas that needed further investigation by our roofing company, which were subsequently resolved. Thanks to Summit for providing excellent customer service.

Their crew was professional and kind. They helped us with our Master bathroom after it flooded and…read morecaused water damage. Jordan worked tirelessly with our insurance to get the funds we needed to restore our bathroom back to its original (even better than it was) state.