Great place...He knows his stuff, extremely knowledgeable. Beautiful high quality Japanese koi…read more Bill is always willing to talk and provide great information that I can understand to build and maintain my pond. Fair prices and great service.

From the owner: Amazing Koi and garden Productsread more

I buy all my posters patches incense bugs and sometime shirts from hear they have great prices and…read moregreat people the workers allwase ask you if you need help and they allwase let you try jewelry on and they are allwase around I have never felt unwanted there

i've gotten a few axolotls here over the years and this place is awesome! staff is experienced with…read moreall the animals and all their merch is very cool. definitely worth checking out just for the black light poster room!

*Do not bother coming to the Harper location. We went to this location because it was closer to our…read morearea. Moving forward we will have to go to our usual pet supplies location. The staff were friendly but inexperienced. I dropped off my dog to get a regular hair cut and wash. They told me it would be better to purchase the VIP package so I caved and decided to splurge a little on my dog. By the time I got back home with her I looked at their job and noticed no hair cut and looks the exact same way as I dropped her off just with bows and some scented spray on her. Disappointed in purchasing the upgrade and not feeling comfortable with the staff having her in their care again I asked if they could reroute us to the greater Mack location instead and to have the cut free of charge due to their poor efforts. The phone lines are not helpful and includes not only a newbie who doesn't help but also has an attitude. The manager Jake isn't very managerial driven for his position and should be reconsidered running this location moving forward. If you want to waste money on a bad job please come to this location. If not take your business to the other locations or chain.

The grooming gals were awesome! Ellie was treated with such kindness! Highly recommend their…read moreservices!

I would give it five stars, but I gave it four so I wrote up here on my bike. My bike actually did…read moreget stolen and I had a GameStop bag on it too. If you guys come here do not ride a bike drive your car and also the tarantulas are not that scary. They're small and the reviews are true that it stinks in there. It's true.

I do not like writing negative reviews but I think it's necessary for people to be warned about…read morethis place. Immediately after entering the store I was assaulted with the pungent odor of feces, urine, and a chemical smell I can only describe as ammonia. Genuinely the smell made me nauseous and I still cannot put my finger on the exact cause of the odor. I had seen a previous review by a pregnant woman and disregarded it, thinking maybe it was just a sensitivity due to pregnancy. No, this place smells like absolute death. It stuck to my hair, my clothes, and all the items I purchased. I bought $200 worth of items for a snake tank, all of which were soaked with the odor. I attempted to hose the items down, sprayed them with heavy chemicals, and let them air outside for 4 days. The smell stuck to everything despite the intense chemical treatments and my hardest efforts. My receipt let me know everything was final sale and nonrefundable, something I wish I would have been told prior to purchasing. However, I did call the store to tell them I cannot use the items. I was told I would not get a refund, but I said I would like to return them anyways, otherwise I would just throw everything away which felt wasteful. They were understanding and sweet, giving me a $50-$75 store credit and a sealed bag of bedding for my troubles. Although the bag itself smelled, thankfully the bedding was not penetrated by the odor due to being completely airtight and sealed. I don't think I will be returning to use the store credit but I'm grateful for the efforts made my the staff. I did appreciate that and I know it is not the worker's fault. I feel absolutely horrible for the employees working in these conditions. On both occasions of visiting (initial purchase and returning the items) all of the employees I spoke to were so kind and helpful to me - that is the ONLY reason I give this place 2 stars. I would seriously never recommend this establishment to anyone I liked.

This place is awesome. We lived in the area for so long and never stopped in until recently. If…read moreyou live in the area and have a pet, I would highly recommend shopping here. You can get food that is many levels above grocery store dog food, for close to the same price.

I highly recommend The Pet Beastro to anyone who has a dog with food sensitivities…read more We came here after our rescue dog was having issues with prescription food. Very expensive. Lots of diarrhea and poops, and very smelly farts. Our vet was running out of options and I knew there must be something better. After doing research of my own about raw food, and upon the advice of a friend who had worked with Jill, I visited the Pet Beastro. Was recommended and did the Pet Intolerance test. Then met with Jill to discuss the results as well as get guided suggestions on diet and supplements. Our dog also had giardia and was on round after round of treatment. After following Jill's advice, we found a raw diet less expensive than the prescription diet, supplements that helped to naturally clear the giardia, and a friendly small business. They have store in Warren and in Madison Heights. If you're struggling with finding a healthy diet for your dog and unhappy with the advice of your vet (which may be OWNED by a pet food manufacturer) and the big box pet stores, give Pet Beastro a try. Tell them Brenda sent you. Ps - our dog now has one regular poop a day and NO smelly farts!

I'm usually very picky about where I take them to be groomed but this will be my new go to!…read more They were extremely busy on a Monday but we're still very attentive and helpful. Hannah did an amazing job on them and she was so gentle with Noir who is very nervous and anxious. When I went to pick them up she was holding Noir like a baby to calm her down. I would recommend this place for your future pet grooming.

As usual, staff is always so helpful. Well Maintained and stocked. Great location. Lately I seem to…read moreorder all of my online pet needs from PetSmart. Delivery is prompt and a great variety of sticker items.

If I ever moved I would still drive to this store. I once asked if a certain sensitive stomach and…read moreskin food could be special ordered in chicken. I got an enthusiastic "of course." Now it is stocked all the time. Another time I saved up money to get my big Forest a big sturdy tree. When I drove over it was sold out but the owner manaaged to find one for me in time for Christmas and he gave me the holdiay discount price. Every staff member is offering to help. The managers are there but not micro managing (that I have noticed) and that is helping the young staff learn to be independent and confident. Plus they likely get a lot of doggy smooches. If they do not carry what you need, ask. They do not moan or groan about special orders and never question why I am bringing back the flavors of treats or canned food that my fuzzy assistant said were unacceptable. The store is always, always clean and organized. More people need to bring their dogs and cat-dogs (Forest cats, very big, very muscular and too smart for their own good). Typically always well stocked but there are times when a big sale is on and that product is picked over. Or some brands just can't get their act together and the options are limited. There is always someone around to explain the reason for the empty shelf. Fancy Feast is becoming a very tough brand with the right flavor to find. It is losing shelf space in every store so I don't hold it against the store. I am rather disabled and try my best to hide it and even if it is just a few cans of food someone asks if I need help. In return I always wheel my cart back into the store for them.

I stopped in to pick up some crickets for my son's gecko and also needed to get my cat some soft…read morefood since he recently had dental surgery. The associates were very helpful and helped me find exactly what I needed. Everyone was friendly, knowledgeable, and made the shopping experience easy. I always enjoy coming here because they have a great selection and excellent customer service. I highly recommend this PetSmart to any pet owner

We were thinking about getting a fish tank instead of having furry animals that shed all over the…read moreplace. Oceans and Seas was the first place we looked. (Because buying fish as pets in the same place where you buy fish as food is never a good idea. The fish are upset by it.) Though they don't look like much from the outside, they really have a large selection of all kinds of fish and sea creatures in this place. And I've never really been one to do "the fish thing" beyond having a goldfish as a kid, and it was really strange seeing stuff in real life that I'd only seen on television - a starfish, for example. It may not be exciting to you, but having never seen one before, it was pretty sweet. The guy was pretty helpful when we had a million questions. Turns out that we severely underestimated the maintenance that the fish we wanted required. (So... you're telling me that I have to regulate temperature, water pH levels, while running the bubbles and cleaning the tank? I'll stick to the shedding!) So I guess this review is here for the simple fact that they have an awesome selection, and a very helpful staff. If we were to have purchased some of the fish we liked there, I have no doubt that I would've had a great deal of support from Oceans and Seas in keeping them healthy and happy in our home.

Fish have been sick and die shortly after buying them. Witnessed a puffer fish stuck to a filter…read morewhere a worker soon after pried him off of it, but he did not look well. Was so good when I first started going, learned more about the fish hobby and soon found out that they are not healthy or well taken care of :/