Our experience here was beyond incredible. From the moment we walked in, we were transported to a…read moreserene lounge where all workers were so eager to assist and make you comfortable. We sat in the lounge until we got robed up and all had incredible massages. My lady was attentive to my preferences and I loved that the bed was heated and you were given heated eye masks. And the scalp massage was everything!!! Then, the sauna was spectacular and clean and we just sat in the lounge and ate complimentary snacks until our time was up. I do wish they had bigger bathrooms (only one stall and one shower) and also wish the lounge was in a more secluded area. Regardless, this is the place to be!

It was my first time at Bloom, and from the moment I walked in, I felt instantly relaxed. The…read moreinviting decor and, most importantly, the cleanliness truly set the tone for a luxury spa experience. Piper at the front desk and Lauren, my massage therapist, were both incredibly friendly and welcoming. Lauren mentioned she had over 17 years of experience and it showed. Her technique was impeccable, and my 60-minute massage (with hot stones, highly recommend!) was amazing. I also loved the sauna. It didn't feel cramped, and the cold foot bath paired with the variety of essential oils for the hot rocks made it even more special. If you're looking for a true luxury spa experience, go to Bloom. I'll definitely be back. Thank you Cassandra and Mike!

If you're looking for a place to relax away from the hustle and bustle of Ann Arbor, studying and…read morethe craziness of life - this is your place! Savanna and Taylor took a great care of us, the place is relaxing and quiet.

I want to preface this by saying I usually don't get professional massages and I've only been here…read moreonce. But my experience was amazing and I loved every minute of it! I walked into a calm, relaxing atmosphere. Once you exit the lobby area and go to the back, the lights are dim. The changing area was clean, there was a locker to put my personal belongs in, and the robe and sandals were super comfy. There was a shower and a toilet and a waiting area outside the restroom with an electric fireplace on the wall. The massage itself was super relaxing and enjoyable. The woman who did my massage spoke softly asking me what areas I'd like her to focus on and what would be included in my massage. She gave me clear direction and privacy. She was firm, and worked out a knot in my shoulder and did a full body massage. There was calming music playing softly. At the end, they gave me a cup of tea to drink while I changed. I was not rushed in the beginning or the end. I would absolutely love to come here again one day for another massage. The main thing that stops me from getting massages on a more regular basis is the cost!

Service was quality and staff was kind. I absolutely felt I got the full value of my facial! Other…read morethan being a little disappointed that they didn't seem to honor the intake survey... both my sister and I made requests for quiet facials and found our estheticians to be chatty...no complaints. Solid experience overall.

I am writing this review 2 days after my appointment. It went amazing! I felt totally relaxed and…read morerejuvenated. Brielle was my aesthetician and I couldn't have been happier. She talked to me but with just the right amount of conversation to still keep it a relaxing experience. She knew just what treatments would work for my skin and two days later the effects are still paying off and I'm still glowing! Definitely will be back at least 3 more times before my wedding in May. I also recommend Bellanina to my mom and my fiancé (if I can convince him to have a spa day lol). Counting down the days until my next appointment!

Jessica's Apothecary has the cure for what ails you in the hectic pace of everyday life…read more I recently received a gift card, which presented me with my first conundrum: what to choose! Everything looked enticing, from the herbal soaks to the massages. I decided on a massage and waited anxiously for my appointment. Tucked away in a place that you could miss if you didn't know to look for it, the simple and luxurious interior was a world away from the busy street that it sits on. I was warmly welcomed when I walked in and quickly slipped off my boots and into some comfy slide sandals. After a quick intake, my masseuse allowed me to slip under the drape onto the toasty table. Just over an hour later, I was kneaded into a relaxed state and I floated back out int the real world. Treat yourself to something new and special and stop into Jessica's Apothecary. I hope you'll find it just as great of a tonic as I did!

I've been a client of Jessica's since she was located in Kerrytown. Her new space is amazing! I…read morebooked a organic facial and tired foot treatment with Rachel and it was a delight from start to finish. Her vibe and energy is perfect for this spa and I can't wait to go back.

I loved the steam room/shower, so well needed. Anne gave me an absolutely wonderful massage and…read morelistened to exactly what I needed and wanted. I have nothing but great things to say about this place. Very personable. I normally prefer to not spend more than $60/hour unless I've been to the person before, but I didn't mind paying $70 once I heard there was a free steam room. I'm so glad I did shell out the extra $10 and didn't even mind throwing a $20 tip on there. I felt rejuvenated and ready to go back to work.

It has been quite some time since I last visited but the massage I had here was particularly…read morerelaxing compared to other places that I've been. I wish I could remember the name of my masseur to shout her graces, but her name evades me.

I've had a million massages in my life. Today's massage with Sean was the very best! From the first…read moreminute he found the perfect spots. He used perfect pressure. When there was a spot that needed to 'pop', he didn't give up. He made my whole body relaxed and poison free. Thank you Sean!!!! (And Mary the owner is on top of things). I'm so grateful.

I needed a massage because I was getting tight from over-running, and was pleasantly surprised I…read morewas able to get a same day appointment. I arrived late but my therapist, Geoff, was gracious. Most amazing massage and stretch! Perfect pressure, extremely collaborative and very knowledgeable. Exactly what I needed. Highly recommend Geoff.

Three adult women went for a spa day. To sum it up, the experience overall was super…read moredisappointing. Before going, I asked a lot of questions about the facility as we were looking for a totally relaxing experience. I booked massages and facials I was told there was both a steam room and sauna to relax in while waiting for each other to complete the services. From the minute we walked in the door we felt bad vibes. The young girl manning the front desk set the tone--no friendly greeting, slow, and uninformative when giving us a "tour" of the facility. My immediate reaction when viewing the premises was that it was old and not clean. In the "shower /steam room" (for one person), long dark hair was all over the tile and there was rust by the pipes. When I brought this to the attention of the girl, she literally said nothing. I then asked about using the sauna and she told me it was closed. Now, I called three days before our appointments asking specifically about the amenities and was not told it was broken. Walking by the "sauna room", you could see it was now used for storage. This left no options other than to sit in the relaxation room. The lounges were comfortable, but there was no reading material and the refreshments were minimal. We could hear talking and cackling from other areas of the spa from the "relaxation room" and had to close the door to minimize the noise. At one point, a dog was barking in building. The only good thing about the visit was my massage with Desiree was very good. My friends were not as impressed with their services. The final blow was during checkout. The same young girl didn't understand billing and said she could not produce a bill for the services until I paid in full. WHAT? I was literally doing the math trying to figure out what was being charged when she also informed me of a "3% convenience charge" . Again, WHAT? That was never disclosed to us nor was it mentioned on the website. The girl first told me it was the markup for the new prices in 2024. Then she told me it was a fee that went to the owner. Garbage! OK, enough of this spa. Moving on to find another one.

So I went in for a facial with Sandra. The girl in the lobby first showed me to the "relaxation…read morearea." It was nice but a little boring. The good thing is they have tea, coffee, and water. Also really clean bathroom. I got bored so I went back out to the lobby. The facial itself was very good. The room was a little small but Sandra was very professional, her hands are gentle and she knows how to give a facial. She really reads the forms that you fill out at the beginning, and she made sure she didn't use a product I am allergic to. She also gives you a massage on your neck, arms, and side of your face towards the end. You get a mask towards the end as well. The products smell really good and, again, her hands are gentle. It was a very good experience and I would go back. She uses steam which I wasn't used to, but it was interesting. My skin looks very smooth and clean. I would go back. Definitely would recommend Sandra!

In retrospect, I am not exactly sure how I stumbled upon K. WEST... Instagram? Drive-by? Web…read moresearch? ...Either way, I am very glad that I did! I visited K. WEST for a facial during the peak of the polar vortex 2019. The building is a beautiful, old converted home on the north end of Main Street. The space is light and airy, a cozy mixture of Joanne Gaines-style furnishings, healing crystals, and antique charm. Walking through the door, I was greeted with warm slippers and hot tea, and I quickly eased into the welcome oasis from the blistering cold. I had scheduled a Custom Facial with Katie Westgate ("K. West"). This service transforms the preconception that facials are a rough, pinchy experience where you leave the spa looking badly in need of concealer. This service was as much relaxation as therapeutic, and I left with my face looking and feeling relaxed with a youthful glow and none of the redness frequently suffered during more aggressive facials. I fell in love with the lymphatic drainage that she performed, even investing in my own gua sha tool on my way out the door. Overall, I was super happy with my results and the experience offered by K. WEST, and plan to return.

Love the relaxing and tranquil atmosphere! Cute decor, greeting takes a moment as the desk is at…read morethe end of the hall! Massage rooms are private, lightly scented, clean, and comfortable. I had a cupping massage combo, which left me feeling amazing and so relaxed! Massage therapist worked wonders on my tight shoulders and trouble areas. Will definitely be back!

Visiting from out of town and they were able to fit me in for a cut and style. In Briarwood mall so…read moreI could shop and eat at Harvest Market. I highly recommend Brittany!

Zoey is very pleasant to work with and has been successful addressing my issues due to having very…read morefine, straight hair. She has given me lovely cut-and-color, while strengthening my hair at the same time. The salon is immaculately clean and inviting.

I have always had a great experience at this salon. Mary Margret has been cutting my hair recently…read moreand does a great job. I have curly hair, layered and just above the shoulder. She's very sweet and professional!

Maybe it's when I let the cuticles get too ragged, but every so often my husband likes to spoil me…read morewith a gift card to Fran Coys. I've been a few times, once recently for a microdermabrasion and Vitamin C facial. I do my best to care for my skin every day (sunscreen, retinol, Vitamin C serum, glycolic acid), but I was hoping for a little boost with the microdermabrasion and facial. It felt good and the aesthetician was knowledgeable, but the results were underwhelming. For my next trip, I decided on a pedicure. It's hard to go wrong with the relaxing foot soak and the tiptoes that look like a perfect 10 for weeks afterwards. The massage chairs are some of the best that I have ever used at a nail salon - the pressure and range of the kneading hit the spot. As it kneaded away, I chose my color of OPI polish. I loved having the aesthetician shape, soothe, and polish my feet to perfection. She had a great touch and the end result was perfect looking feet. Stop by the selfie wall to snap a photo the next time you're in, and I hope that you enjoy your time at Fran Coys too!