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Tropical Smoothie Cafe

1.9 (59 reviews)
Open • 8:00 am - 9:00 pm
Updated 3 months ago

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TROPICAL SMOOTHIE CAFE ATMOSPHERE

What's the vibe?
Casual
Quiet
Good for kids
Good for groups

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Smoothies
Keirsten N.

While the employees were very kind, the store was very dirty. When entering, I immediately noticed trash all over the floor and dirty tables. Despite nobody else being in line to order and nobody being in the drive-thru, we had to wait a couple of minutes for an employee to come up to the register. This did not bother us much as we needed time to decide what to order. I ordered the Kiwi Quencher, my husband ordered the Bahama Mama, and we ordered a Jetty Punch to take to my dad. While waiting for the smoothies, I had to use the restroom. I was shocked at the uncleanliness of the bathroom. The toilet paper holder was empty and literally falling off the wall. There was nowhere to hang my purse and the floors were quite dirty, in addition to every other surface. It was obvious the bathroom hadn't been maintained in quite a while. The smoothies were all delicious, as always but for $23 for 3 drinks, I'd think the store would be kept a bit cleaner, especially during slow times.

Mold on walls, ceiling fans gross
Bill D.

This place is disgustingly dirty!!! The service is so slow I'm not sure how they stay in business!!! Ordered, waited and waited while server made two smoothies, neither mine. Let them both sit, then handed them out, nice and watery my favorite!!! Then I asked if I had been skipped... she said no... hard to find good help these days!

Greek yogurt bowl - delicious and healthy
Sara M.

Great service, delicious food and smoothies. Menu is expansive and there is something for everyone. Perfect for the whole family, come one, come all.

Employees were all on their phones and doing what seemed to be tiktok dances. walked in saw this and canceled my order, yeah no thanks.

Everything could be better to be honest. Food left out. Food mixed up and liquid in the powders, wow.

food is okay. service time is awful - 20 minutes for a sandwich with noone else in the store and four employees present.

On hot days like these, you need something ice cold, refreshing, filling, and flavorful. The smoothies at this tropical café are all that. Plenty of indoor and outdoor seating. Great playlist too, included some real bangers. If you don't like smoothies, they have other options for you! There's really no reason not to come. IN RESPONSE TO THE HATERS: it is very clean here, no ceiling fan dust

My smoothie, sat down by the kid with died blonde hair tips, sitting for almost 5 minutes while him & 2 other employees didn't do their job

You will sit in the drive thru for 10+ minutes even if it's only you in the drive Thru. Multiple cars, you'll be there forever. I just watched the three employee make my smoothie, set it by the window, then proceed to all go laughing together into the back out of sight, take literally over 4 minutes before returning and handing the smoothie that just sat inside the window instead of handing to me. Mind you, I had two customers behind me so their smoothies clearly werent being made either. The way these children act is ridiculous and they need some sort of managemen, it makes no sense.

The 30 minute line in question
Jordan D.

I've come here multiple times in the past both drive through and walk in. There's never more than 3-4 cars in front of me but somehow I wait 20 minutes to place an order on drive through and ten more to pay and get my one smoothie, that they always make wrong. It would be faster for me to drive to target and buy my own blender and make my own smoothie at this point. Also I'm currently writing this waiting for my smoothie. The workers on drive through also don't have good customer service and you can never tell if they're listening to you.

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2 years ago

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7 months ago

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3 years ago

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7 months ago

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2 years ago

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3 years ago

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1 year ago

Waited in the drive through line for over 30 minutes. For a smoothie. Took over 15 just to get my order and another 15 to get it.

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Meghan H.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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3 years ago

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4 years ago

Love their smoothies and Baja chicken wrap. The staff is always friendly and the place is great!

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5 years ago

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4 years ago

Don't waste your time. They grow the fruit while you're in line. It will take 30 min to get a "smoothie" which is just ice and sugar.

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

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6 years ago

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3 years ago

These people take forever to make smoothies and even take orders like wtf spend your time and money somewhere better

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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4 years ago

I waited for so long for 2 smoothies and a quesadilla. Do not come here if you are looking to make a quick stop

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9 years ago

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5 years ago

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7 years ago

This places drive thru takes ridiculously long. I ordered one island green smoothie and have been waiting for over 9 minutes now.

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5 years ago

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Page 1 of 2

Ask the Community - Tropical Smoothie Cafe

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We have been eyeing up this place for about a year now. We usually grab pizza from Pizzoco up the…read moreroad from here, but decided to give this spot a go! The service is amazingly friendly and pretty fast. We stopped in around 2pm on a Friday, so I'm betting morning hours are a bit crazier. We got a cinnamon roll, strawberry/raspberry danish, cherry danish and cannoli for the pastries. My husband got a slice of their pizza as well and their drip coffee. The coffee was surprisingly good! The pizza sadly was mistakenly switched with another patron's piece (they take it back to the kitchen and heat it up for you). The piece my husband was given was laced with onions; something he never would have ordered. Oh well. They also don't put their pizza options on the chalkboard which I think needs to change. We didn't see that there was a pepperoni kind until we already ordered! The danishes were both very good, but I think they need to change the bread that they are baked on. It's way too dense. But the flavor was outstanding! The cinnamon roll was also very good. The cannoli kind of missed the mark for me. Overall, worth a visit and I think some minor tweaks could go a long way!

Bakery so good, I'm writing a review when I live 2,200 miles away. Truly world class baked goods…read moreprepared daily/ hourly and just drool worthy. I went in for the club sandwich and came back the next day to sample more. Their French onion pizza out of this world. AND Red velvet peasant bread, also an absolute jaw dropper. Cookies and croissants so fresh they made the whole travel home which my husband echoed my sentiments. Ambient back patio and the hallway leading to gives you a great glimpse into the baking behind the scene. Wonderful staff and service and they seem to know their regulars. Wishing I lived closer. Still daydreaming about the food. YUM!

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Big L's Bagels - Everything bagel with bacon, cheese and avocado. So good!!

Big L's Bagels

4.3(440 reviews)
1.3 mi
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Bagels are absolute gas, and the shop is super cozy. The top was a bit hard, the bottom was super…read moresoft. Gave a good contrast of texture. The egg was fluffy, cheese was gooey. I only regret not seeing the option for hot sauce before I place the order (ordering process was just that smooth). Loved seeing people come in and spoken to like friends. You can tell they care. Slightly awkward back and forth confirming my name, but I was pretty non-presenting and scraggy that day so it's understandable. Vegetarian options = Yup! (It's bagels of course) Atmosphere = Great Corporate Minimalism = Non-existent! Will definitely be coming back!!

Stopped here to grab some breakfast before hitting the road for the long drive home. We just wanted…read morea couple of bagels and some coffee, thought it would only take a few minutes but luckily we didn't have any coins smaller than quarters for the parking meter or we would have run out of time waiting. Walked in to the very small space and were told we needed to order online, so we got out our phones and scanned one of the many QR code signs posted on every surface anordered - two bagels, one with cream cheese and the other with butter. He confirmed he received the orders immediately- even before the payment had gone through. That seemed like a good sign. We waited and watched while he made salads and other orders for people who presumably ordered online before us, but didn't come in to pick up while we were there. Eventually he made our bagels, put them in cardboard baskets, covered them with aluminum foil (not sure why we needed that cardboard waste -- would have been happy with my bagel just wrapped in foil), covered them with paper towels, put them each in separate paper bags, and placed them on the counter while calling our names (even though we were the only people in the place and he had confirmed he knew who we were when he received the order). We took the bagels and walked across the street and got our coffees from the cute cat cafe with the friendly staff. Hit the road, and pulled out our bagels in the car. First bite was so bad that I tossed the rest of the bagel back in the bag... it was so crunchy it was more of a thick bagel chip, and shards of bagel stuck between my teeth like splinters. Certainly one-of-a-kind, I've never had another bagel like it. About 10 miles later I was hungry enough to get the bagel out and try again... this time I kneaded it through the aluminum foil a bit to bread it up first. It was still very crunchy and sharp, but there were some softer bits toward the middle. There wasn't much flavor, except where it was drenched in butter (and those bites tasted like butter, which isn't a bad taste I guess). TLDR, if you want bagels in Winchester WV skip this place and go to Sclafani's.

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Tropical Smoothie Cafe - juicebars - Updated October 2026

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