TL;DR: Great spot for some good quality ice cream/desserts…read more This place is a standalone spot with outdoor seating available, or if you want to drive-thru and order and take it on the go. The service was nice and informative about the specials that they had available. Their menu also had real food available, but I came here for my sweet tooth. ~Waffle cone (5/5): crispy and well flavored ~Coffee scoop ice cream (4/5): very tasty, but wish it had a little more coffee flavor (personal preference) ~Cookies and cream scoop (5/5): So good. The base ice cream is so creamy and delicious ~Cookie dough scoop (3/5): just okay, but not bad Would definitely come back!

My partner and I mistakingly showed up when they were closed, but they were so kind and…read moreconsiderate!! Would absolutely visit again!!

Ice cream was very good. The pricing was weird - albeit misleading…read more I got a small raspberry truffle cup. I got my husband a large sundae bc it was posted as 7.75 for a small or 8.00 for a large. I even questioned this. It was vanilla ice cream hot fudge with sprinkles. It's a sundae so you would expect toppings. It was 1.50 for the fudge and .50 for the "jimmies" aka sprinkles. Nothing on their signage indicates these charges. Will probably go back on occasion but seriously, the pricing needs to be clarified.

Our first visit to the new location on Foxcroft was ok. I…read morereally want to love this place but the experience overall was underwhelming. The positive: Large assortment of frozen treats and bubble teas. Shaved ice, handscoop and softserve icecream. Lots of flavors. Unique speciality frozen treats like flavor ice combos with softserve. Friendly servers. Colorful interior The not so great: Slow service- there were 4 workers, only one person in front of us, and we only ordered 2 plain icecreams and it took 9 minutes to get them Tables way to close together. Ordering/waiting area didnt have a flow. Quality of icecream/softserve average. Undecided if we will go back. My rating rationale +.5 Service +.5 Food~Taste/flavor/quality +1 Presentation +1 Atmosphere/vibe +1 Value

We have been coming here for years! My wife die, and I…read moretravel from DC to West Virginia frequently. We always pass by packs and if they're open, we always stop by. The prices alone are very good reason to come over and try something on the menu. We love ice cream, and this place has the best prices in the DC, Virginia, West Virginia corridor. They have an extensive menu, but they specialize in soft serve ice cream. Their portions are generous. The service is very good and again the prices are unbeatable. There is enough parking available for all. There is outdoor seating from the weather is nice.

Recommended by my WV neighbors and I can see why! Pack's has a huge following and is clearly a big…read morepart of the community. I saw on the sign how many fundraisers they do for local sports and clubs, for example. Ice cream is great, MANY flavors and options, and the most important part of this review? If you order a small expect a LARGE. If you order a kid size, expect a regular MEDIUM. If you order a large? I can't imagine!! Seriously, the banana split could feed a small town. One kid sundae, a gaggle of kids. I'll always be ordering a child size and will still be able to share my portion. Employees are very friendly, this place is great for kids, there are tables outside, and ample parking. Right next to the road so a bit busy/noisy but it's all part of the roadside appeal. Driving from Berkeley Springs to Winchester and someone is itching for a frozen treat? PULL OVER -- everyone will be happy! Oh and I saw that they have snow cones... which is only relevant if you are my six-year-old son. :) Blue raspberry snow cones are surprisingly hard to find, so I know where to go next time we owe him one!

I stopped in after a long hike on a hot summer day. Let's be real-any ice cream tastes pretty good…read morewhen you're hot and sweaty. The staff were following COVID protocol as were all of the patrons I observed. I ordered a single scoop of salty caramel truffle. As you can see from the picture, a single scoop was extremely generous. It was creamy and had a nice balance of sweet and salty. There are tables on a patio to sit and enjoy your treat. I was surprised Scoops had the shortest line for ice cream because it was pretty tasty even not considering the weather. I'd happily return to fulfill my sweet tooth on my next visit to Harpers Ferry.

Service was pleasant. Had the coconut chocolate almond with…read morewaffle cone $5.62 Scoops were small. But we enjoyed the icecream flavor we ordered. I really like the flavor with chocolate chips and almonds with the coconut icecream.

I rarely leave negative reviews, but the experience I had here was honestly shocking. The employee…read moreworking when I visited was extremely rude from the moment my group and I walked in. There was no greeting, no basic courtesy, and when I asked a simple question about the menu I was met with attitude and eye-rolling. I understand everyone has bad days, but working in customer service means at least treating customers with a basic level of respect. Instead, I felt like I was inconveniencing them just by ordering a drink. The whole interaction felt hostile and uncomfortable. The coffee itself was average, but the service completely ruined the experience. There are plenty of coffee shops where staff actually appreciate their customers, so I won't be coming back here.

Super cute location and the friendliest staff! Our group with us weren't accustomed to non-chain…read morespots and took a bit of time to decide what they would like to drink as well as food. The incredibly patient lady at the register waited on us with ease and complete understanding. Everything was tasty and environment was very appealing. There were little game cards to start conversations and lots of unique items to purchase. Lovely place to start our trip off in Winchester!

The ice cream was most excellent, AND they had color-changing spoons which was super fun. Plenty of…read moreseating and quick friendly staff. Great selection of flavors. Also, went here for a midday iced latte that was fabulous and frozen lemonade!

For those who knew my grandma, she never turned down ice cream. So while in town last week for her…read morefuneral, my friend suggested we visit Amy & Alex's Homemade Ice Cream and Coffee. I'm not usually a huge ice cream person, but it felt like the perfect way to honor her. The shop itself was bright, clean, and welcoming, with several people already enjoying their treats. We grabbed a high table by the front window, which made for some great people-watching while we indulged. The menu immediately caught my eye. The range of flavors wasn't just broad--it was creative, unique, and full of options you don't see every day. That foodie spark kicked in, and I knew I had to go with a flight so I could taste a few. (Brilliant idea, by the way--four little cups of different flavors!) Our picks were: Grilled Lime Burnt Honey Crunchy PB Jelly Espresso Mascarpone Lemon Biscotti Brown Butter Pecan & Praline Each scoop came with a color-changing spoon (such a fun touch), and every flavor was creamy, consistent in texture, and absolutely delicious. My favorites were a tie between the Espresso Mascarpone (though I think it could stand strong without the lemon biscotti) and the Brown Butter Pecan & Praline. The Grilled Lime Burnt Honey was bright and unique, and the Crunchy PB Jelly was tasty but leaned a bit sweet for me. Overall, this was some of the best ice cream I've had--flavorful, high-quality, and true to its name. Add in the kind, helpful staff and the clean, cozy atmosphere, and it made for a really special stop. I left not just with a happy palate, but also with a new tradition: every year on August 22, I'll seek out a new ice cream spot in honor of my grandma. Amy & Alex's was the perfect place to start.

Delicious soft serve with big servings, and the ice cream is good too. There are tables to sit at…read moreout front. Ice cream came out quickly and the two workers were friendly and helpful. Great stop for the whole family especially on a summer day. Next time I want to try a sundae, they have some tasty looking ones!

Nice place to grab a sundae! The 2 young ladies working were very friendly and answered all our…read morequestions. The Sunday was good, I did expect a little more bang for my buck and a bit more toppings, it was one scoop of ice cream and some light peanut butter drizzle and a dollop of whipped cream. I enjoyed it and didn't leave any behind. I plan on coming back and trying some more of the speciality sundaes. The bathroom was inside the building and you have to be let in by staff. Definitely not a place you wanna drop bombs at, unless you want the staff to suffer. The toilet paper was average and the soap was average. It was clean, but the mop bucket inside and next to the toilet was oddly placed.

We moved to the area about 3 years ago and we've been regulars to Tad's since. We haven't a a…read moresingle bad experience with them. The staff is exceptionally friendly, especially Halie! We brought everyone we know here and they've all had nice things to say about the ice cream. We've tried other ice cream joints in the area, and none of them come close to Tad's. The only thing is that they have a small setup and the lines can get long sometimes. B ur they move through them pretty quick. We've never had to wait terribly long even with three little ones in tow. We look forward to many years of delicious ice cream from Tad's!!

Some of the best ice cream around the 4 state region, the vanilla raspberry twist is fantastic. I…read moream so addicted to the raspberry twist I have not tried anything else but they have a big menu and the prices are really reasonable.