Terrible experience on a recent visit. Ordered two smoothie bowls, one of which was the "acai bowl with nutella" at $11.49. When I got my receipt, they rang me up for an "acai bowl" ($10.49) with nutella added for an extra $1.59 (their menu says this costs $1.29). This combination costs $0.59 extra for the exact same thing. Multiple issues here - the name of these two items should not be this close bc this can happen. If keeping the name, at least create price parity so that no matter which is rung up, it will cost the customer the same. Also, the menu quoted the wrong price on the added nutella drizzle. I wanted to bring this up to the young man who rung me up because this was a very obvious training opportunity for him to ask clarifying questions to customers in the future, but he was busy preparing orders so a different lady handled it, along with the help of another female coworker. Instead of coaching the young man, the situation was met with judgemental looks and condescending laughter as if it was about the $0.59, completely missing the point. Then on top of that, they served us bowls with frozen bases. Not cold, not slightly frozen -- completely frozen solid. How many customers order food with the intent to eat it at least 30 mins later after having to let it thaw? Nonsense. Apparently the bowls are premade so this is all they offer. There is no upfront transparency about it either, you dont find this out until you order. Needless to say I got a refund and went to Smoothie King across the street where the bowls are made to order and NOT frozen. Never coming here for a smoothie bowl again. read more

I stopped in today wanting something to eat but vegan so I opted for a Baja chicken wrap minus the chicken add plant based chicken it was good read more

Tropical Smoothie Cafe - Baja chicken wrap sub chicken for plant based chicken ,sub cheese for extra avocado - Juice Bars & Smoothies Near Me - Decatur, Georgia

I've been to this location before for mobile pickups and those experiences, from what I can remember were okay. My recent visit, while short, wasn't great. Basically, I stood at the register waiting to order for a little longer than I would have liked WITHOUT being greeted. So I left. I would've waited had someone said something like "we'll be with you in just a second", but the three girls behind the counter hardly looked my way. read more

Love their smoothies, customer service was very lovely too . Visited the one in Conyers GA.

I've seen smoothies get microwaved while frozen, yes microwaved!! And re-blended. The employees were talking about it out loud and mentioned it was only for an online order and because the customer wouldn't be in the store. so it's ok...? I'm quite sure thats hazardous in so many ways. read more

I live in the area and decided to stop here instead of sitting down for a whole meal. I had meal replacement on my mind. My experience though, was so unsatisfying. I placed my order, then watched as the young woman made my smoothie, then took the orders of 3 other people, then made the next person's order before giving mine. I was waiting at the end of the counter and observed her do this. She was moving slowly and didn't seem to care about getting the orders out, or that fact that she knew I was waiting ahead of the other person. There was a general disregard in her attitude, as if she was only there to please herself. I don't recommend this shop. read more

I did an online order. I arrived 5mins before my pick up time, but that order still came out pretty fast. The 2 young ladies working did a good job! it was semi packed, but they worked the line perfectly together. It looked clean inside and my smoothie was GREAT! Love this place I always try to visit when I'm in the area. read more

Ordered here from Door Dash. It was early and rainy so we tried to find a breakfast place that was somewhat healthy. This was the closest thing we could find - got the two breakfast wraps - the All American wrap and the Southwest wrap, which looked a bit small, so we added a chicken quesadilla to the order. The Door Dash driver was unfortunately a douche bag but we didn't let that affect our opinion of this place. Overall the food was decent, and healthier than other options like Waffle House but wasn't anything to write home about. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Decatur, Georgia

So my Daughter convinced me to try this place and im Soooo glad i did. I had the avocado smoothie and the Thai chicken salad with extra thai peanut dressing and i was beyond satisfied, so much so that i ordered one for my friend to try and she fell in love also. My next trip i got the jerk chicken wrap and well that was a winner also. I guess i found my piece of paradise among all the weed, lol. PS I ate and forgot to post pic of my food, blame it on the fat girl in me, shes full so she don't care :) read more

Tropical Smoothie Cafe - ISLAND GREEN smoothie - Juice Bars & Smoothies Near Me - Decatur, Georgia

Been here several times. They are always friendly and professional. I dont have any complaints. The food is always good and fresh. As far as the pandemic they are enforcing masks be worn and all the staff are wearing them as well. I can always smell bleach when I walk in. During the week they normally have really long lines and limited parking read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Decatur, Georgia

Fresh fruit I can drink? Smoothie you say? Why yes I will lol I was able to place my order over the phone. I love that. Beware tho this business is surrounded by construction. It's not their business under construction there's just a lot of development going on. Parking is a little limited. But I was able to walk in and my smoothie was waiting for me in their pick up window. I could grab and go. I will definitely be back but at a later time when construction is closer to being complete. read more

Tropical Smoothie Cafe - Sunrise Sunset Smoothie - Juice Bars & Smoothies Near Me - Decatur, Georgia

Horrible customer service, you will be better to order over the app. No one acknowledged me standing at the counter so terrible I just ended up walking out. read more

Fast, good, nice size smoothie for nice price, nice friendly staff, no complaints at all read more

Tropical Smoothie Cafe - SUNRISE SUNSET - Juice Bars & Smoothies Near Me - Decatur, Georgia

Came here on Friday 2/7/2020 to get smoothies for breakfast. Only 2 folks were working so service was a little slow but they were doing as best as they could. During the week if you come in before 9, u hey some type of discount, so it best to come then. Their health score is good so I will continue to come. My only issue is that parking can get sparse at times as they are building apartments so eventually it will be a madhouse over there. read more

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Located in a tight plaza with limited parking spaces by MOD pizza & a Thai express restaurant. Stopped in for a quick bite to eat one Sunday afternoon. The food & smoothies are always on point. The worker's attitudes were a different story hence the 3-star rating. They need some customer service skills. I've been here about 4 or 5 times and I've never experienced the rudeness I did on Sunday. Walk down to CFA & see if they can help you all with your customer service skills. read more

The wraps are fulfilling. I get the same smoothie, but it never tastes the same. I don't think I'll be back to this location.

The main reason you get a 3, not a 4. You still use Styrofoam cups. Oh,and getting to your location via car is not fun. However, you have given me a reason to exercise more b/c it is easy to walk there. The smoothies here are delicious though. I will not lie. I am a fan of just blueberries and banana. Sometimes I will mix it up and get the green smoothie too. They offer 2 different sizes and a lot of different ingredients. This is a great place to take the kids if they want something sweet and you want them to have something a little bit healthier. There is a small seating area indoors and you can enter from the front and back of the store. Staff members are always super helpful and nice too! read more

Wow. At first I was saying to myself "Ah, another smoothie place where I can get another smoothie." while I was thinking to myself, "I wonder if the smoothies here will be similar to any of the other 'mainstream' smoothies." And they are. And that is good. AND there is solid food, too. The schtick: healthy stuff, all made-to-order, fresh and simple ingredients. They do sandwiches, wraps, and bowls, all of which look good, and next time I'm in the area, I may have to take lunch there. The place is clean, and laid back. I've generally found that "made to order" also means "have a little patience." But I've also generally found that it's worth it. My smoothie still came to me in short order, and it was totally delicious. I'll happily go back for more. Holler if you're coming with. read more

I have not had a smoothie in a while ; so I decided to try out a smoothie at Tropical Smoothie Cafe to revitalize my day . Therefore, I quickly made the decision to try the sunrise/sunset smoothie which consist of mango,strawberry and orange juice . To say the least my smoothie was pretty refreshing along with cali chicken club . read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Decatur, Georgia

This location just opened about two months ago and today was my first visit. I must say that I was very pleased with the service & cleanliness of the location (90 on health inspection ) I love peanut butter so I ordered the Peanut Paradise. It was so good that I didn't want it to ever run out because I was literally in Peanut paradise! Hands down the best smoothie that I've had from a smoothie chain. The 20oz was 4.99 they also have sandwiches & wraps as well. I've tried the chicken club wrap and it was good, it's a good compliment with the smoothie. Great healthy food. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Decatur, Georgia

Just moved here and saw this place was near by. I just walked 10/01/19 7:50pm in and it looked like the placed was trashed. The workers were cleaning and when I was ready to make my order the girl went behind the counter to the computer and after taking what I wanted, she began to make my drink... mind you she NEVER washed her hands and was mopping and ringing the mop out during my arrival. I asked if she was going to wash her hands and she looked at me like... what's your problem. Ok I'll wash my hands. After that I didn't even bother to get my drink and asked for a full refund. What else did they do today without washing their hands. read more

Okay so I've visited this location a few times. The times I've went the smoothies are always pretty good. Today I ordered the pair & save with the new teriyaki flat bread & the new star fruit smoothie with the kale apple slaw on the side. The flatbread was pretty good but didn't have as much chicken as they normally put in it. The smoothie was pretty good, my only complaint is the cups this location uses. They use paper cups which causes the smoothie to melt very fast, it also is too thin for smoothies so the cup feels flimsy. The kale slaw is always yummy! read more

Great smoothies, I recommend choosing their menu items instead of making your own. DON'T leave tips in the tip jar however. Apparently the owner keeps those tips and the employees receive nothing from that tip jar. If you tip them using your credit/debit card then they get it, likely because there's an official paper trail. So great smoothies and don't pay into the tip jar unless you think the owner deserves more money for your smoothies. read more

I go to Tropical smoothie cafe 3-5 times in a 7 day week. This morning I called ahead and went to get my same order I have always gotten and today when I took a sip from my smoothie it tasted.... rotten. I tried to explain to the girl at the cash register and she, just argued with me. She said things like "Maybe you got the wrong drink, the flavor you chose wasn't a good one. Maybe since its the morning you brushed your teeth and its making it taste different, maybe you are unaware of what the smoothie taste like. Maybe you need to add more fruit..." Then I tried her alternative of adding another banana but, I honestly think there was something wrong spoiled in that smoothie. I offered her to try it. She didn't want to, which is fine.. She then added the banana and it still tasted like something that could make me sick... Then they made me another smoothie, of the same that tasted fine. So, I especially thing that maybe they put something spoiled in the first smoothie. In the end, I had to pay two more times for her trying to fix it and her telling me more like 'maybe, something is wrong with your taste today'. I've never been in this situation at any restaurant... My friend after the fact was really upset I didn't just get a refund, leave, or speak up for myself. Though now, I paid all that $$ (x3) for an order I called in ahead and was messed up... I don't expect to get my money back but, I am just never going there again. read more

2nd time ordering from here and they got the order wrong both times! I ordered an island chicken wrap and they always send the island green smoothie. Last time I had to toss it out since I already ordered a smoothie. I also asked a simple request that they cut the wrap in half and never gets done. I heard there were no customers in the store. So why does the order continue to come incorrect? ‍‍‍ Wish there was an option to not order from this location ever again! Uber eats should take them off. Thankfully the uber eats driver was super kind and called the restaurant and went back to get the correct order. Thank you!! Someone actually does their job ‍‍ read more

Tropical Smoothie Cafe - The correct order that never comes this way lol - Juice Bars & Smoothies Near Me - Decatur, Georgia

I only had a smoothie, the flat breads smelled good though. I got the peanut butter paradise. I could barely taste the peanut butter. I don't think I'll be back. I'll have to find another place if I want a smoothie. read more

If you're looking for a semi-healthy quick grab and go, this place is for you. I tried the Carribean Jerk Chicken Bowl, and it was delicious with a kick of spice! Their menu includes sandwiches, wraps, bowls, and salads. Best thing is that they have ALL-DAY breakfast! Their smoothies are really good as well. Definitely give the Chopical Smoothie a try if you're a pina colada person! Their prices are on the higher side but good quality! read more

I was so happy when this location opened as Tropical Smoothie Cafe is my favorite smoothie spot! The owner is so nice and great with customers. However, recently, I've noticed that the customer service is sometimes a bit off at times. The other day, I went to go pick up a smoothie and there were three women working, one of whom seemed to be new. The girl working the cash register was pretty rude and just didn't seem like she wanted to be there. The taste of the smoothies isn't always consistent either. Overall, however, I still love Tropical Smoothie Cafe read more

Ten out of ten recommend! Best. Smoothie. Ever! Food was delicious and smoothie was amazing and refreshing! I moved from Florida and went to the cafe by my house there all the time and this location beats that by miles! Will definitely be taking friends with me here! read more

Great smoothies as always, I ordered DoorDash delivery through their website on a Sunday morning and the smoothies were perfectly cold. Only disappointment was it was delivered without straws but we survived. read more

This is one of my favorite places for breakfast, lunch, or dinner. The smoothies and the food are excellent. The service is beyond great. I would definitely recommend this place to anyone. There's no other place to get a smoothie. Especially this specific location. read more

We've become regular customers of this Tropical Smoothie Cafe! We've tried others and thought they were good, but this store exceeds our expectations EVERY time we visit, which is often!! The smoothies are consistently top notch, and when we order food, we're always pleased! The staff is very friendly and efficient, and the manager extends herself to customers. Kudos to Shilpa Patel, Ashley, and the rest of the staff!! You guys work hard and it shows!! read more

Service is always great and fast . Busybmid afternoon weekday . I always online order .