Chain restaurant review. This place is relatively clean, the employees are not rude, and my experience is the drive-through moves at a decent pace compared to most tropical smoothies. I have always gotten the food that I expected and what I ordered. The equipment they use for payment seems to be outdated and a little obtrusive, but overall I've been to this location multiple times and I can't say that it's been that bad this is a very much above average chain location. read more

The women at the counter was extremely friendly and helped me figure out what I wanted to eat. She was kind and the food was good! I picked up and everything was made fresh. read more

I've gotten their PB paradise post workout multiple times and their product is consistent and good every time. I dont like too much sugar so I get no turbinado, no added sweeteners. I personally like the pea protein although it adds a texture some may not like. I also replace the sweetener for dark chocolate and it was great tasting. Also got the feta spinach wrap with pesto. It was light and good and paired well with the smoothie. Total order took about 8 minutes to make, not bad but could be faster? No big deal. read more

Tropical Smoothie Cafe - PB paradise - Juice Bars & Smoothies Near Me - Clawson, Michigan

A great place to stop in for a healthy drink and snack. It has a drive thru too! The coupons really help bring us in here from time to time. Some of the drinks on the menu are a bit difficult to understand, especially if you want to do a substitute ingredient in it. The staff here really don't know how to navigate that our explain the drinks any further. Nonetheless, the drinks are make pretty proficiently here and they are very tasty. We've got the quesadillas here as well and they're surprisingly really good. You wouldn't expect that from a place like this. read more

Tropical Smoothie Cafe - Front counter - Juice Bars & Smoothies Near Me - Clawson, Michigan

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The food is terrific with a smoothie too pair. Some confusion as to where to go and order.

Craving a smoothie after eating some spicy Thai down the street. I decided to try their dragon fruit smoothie, since I have been on a smoothie kick. We also got the peanut butter cup, our tried and true favorite flavor at this chain. A strong burnt smell of toasted bread permeates the dining area. The smoothies are one size, 25 ounces of their goodness. The PB cup is delicious as always and at every location. The dragon fruit is not overly sweet and has a subtle balance of fruitiness from the banana, mango and pineapple. It's jam packed too. It tastes okay, not as good as the PB cup though. Wouldn't get it again. The dragonfruit is a pungent fruit and the coloring is good but the flavors too diluted by the others and thus it gets lost in this smoothie rendition for me. They need to do something about the stench of burnt bread, that's all I can smell here. It's overwhelming and distracting. I feel like I am at a campfire or something inside here. read more

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Great spot with friendly people working in it! Delicious smoothies, fresh rolls and fast service! Nice seating area inside with large glass windows to enjoy the view while you are dining. Salad was great too with fresh vegetables and dressing! Will be coming back! read more

Today was my first time at this tropical smoothie, I pulled thru the drive thru and the person taking my order was very rude, I didn't say anything and she rudely said give me a second. Then as I continued to order she seemed to be in a rush, ( I only ordered 2 things) she cut me off multiple times during my order and had a bad attitude the entire time. Once I pulled to the window they again seemed in a rush, I was the only person in there, they handed me my things agressive and overall it was not a good experience and I wouldn't recommend coming to this location. As I am not one to leave bad reviews or say anything negative, the workers on shift were very unpleasant. read more

Worst customer service ever. I made an order online and I went to pick it up after 15 minutes and they said they didn't even start the order. Left and came back and waited another 10 minutes while they were serving other customers while my order was at the back. Arguing with me that someone took the order and ignored me like I don't exist. read more

I love coming to this location. The wait isn't terrible and they are fast and get my order right! I have absolutely no complaints

I am not a big consumer of store bought smoothies so I may be wrong....maybe the green detox smoothie is supposed to be flavorless. I don't really know. I just know that this huge smoothie was cold, very icy and very much flavorless. If that's how it is supposed to be- then they succeeded. Maybe the detox piece is all the water in the ice that your drinking. I would never buy another one though. Huge waste of money as far as I'm concerned. I also purchased the "hummus bowl". Everything in the bowl was fresh... no problems there. Not big on the ranch dressing, I'm thinking it was fat free. This was not good enough to bring me back for. There are too many places in the area that serve much tastier. On a good note.....place was clean and employees friendly. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Clawson, Michigan

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I guess I haven't reviewed this location yet - hmm. I live around the corner from it so I've been multiple times. Service is a little slow but the food is always good. When I came here yesterday, I tried the Thai chicken wrap with Sun Chips as my side - if you get a wrap or a sandwich ($6.99), you get to pick a side like chips, fruit, etc. If you get a flatbread ($4.59 or so) there's no side included, I've tried the chicken pesto flatbread before and that was really good also. Their smoothies are HUGE and thus priced accordingly - most are $4-5+ I believe. This location also has a drive-through and the parking lot is very small. Download their app and get $5 off your purchase, that's what I did yesterday so my lunch was about $2. :) read more

Incredibly slow and inefficient. I pulled up today and was greeted with "Hi it's going to be a ten minute wait". I look and there are three cars in line and no one inside. Last time I ordered smoothies for my wife and I, we ordered the same thing and they made them separately... read more

I was 15-20 minutes away from this cafe. I called and order two Thai chicken wraps with 2 sun chips and two triple berry huge smoothies! $23... They do have drive thru but we got inside and they quickly handed us our order. Wraps are fresh, juicy, and have crunchy elements with Thai sauce and a lot of fresh salad. Smoothies are huge and refreshing. Quick, healthy, and tasty. Try it read more

based off the attitude of the employees I just knew my order was gonna be wrong. They didn't greet me when I came in and nobody came to the front desk for like five minutes and then I asked her to sub ranch for mayo and she had an attitude about it and of course I get my sandwich and it's completely wrong. wouldn't recommend this location read more

Food is good and healthy alternative to fast food. Smoothies are large. Stains on the ceiling. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Clawson, Michigan

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Join the text club, you will get a free smoothie and promotions- Text "Fruit6" to the number 30364. www.saveoneverything.com Has coupons for the Clawson location. Their service was slow but the smoothie was worth it. Brownie points for free delivery to businesses. Next time I'll go to work on time and order in rather than making myself late in their drive through. read more

Tropical Smoothie Cafe - Sunrise sunset smoothie. 270 calories. - Juice Bars & Smoothies Near Me - Clawson, Michigan

Terrible terrible service over a 20 minute wait for one smoothie with NO ONE else In line. There are no words for such service, especially when a smoothie is 8$!! read more

I typically NEVER do this but I've called this location multiple times (over 20 times) with no answer for the last 2 hours. This afternoon I ordered a smoothie, once I received it and took a couple drinks I noticed little bits in there, I thought it was strawberries seeds. After drinking about 1/3 of it I realized I could not bite through these "seeds" I took a few out of my mouth to find out it was PLASTIC!! Tiny bits of plastic. I strained what was left of my smoothie to find much more than just a few pieces. read more

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worst smoothie I've ever had. I get tropical smoothie frequently and this was terrible. I called to let them know in case they were training someone and they basically hung up on me. read more

I went through the drive through around 3pm and I was surprised how busy this place was. I did have to wait about 15 minutes for my fish and steak tacos. It's a new thing they have. I was impressed with how good this was. I will have to go back and order some more because it is a great tasting experience. I will recommend this place for anyone else who wants to try a great taco. read more

It's no surprise, looking at previous reviews for this location, that most ratings are between one and three stars. There is always a long wait in the Drive-Thru, and today was the final straw for me when I ordered online at 10:29 a.m., arrived 10:39, and didn't receive my one smoothie until 10:49, 20 minutes later. The app states "order online and skip the line"; meanwhile, I was asked to pull ahead and sit in my car and watch other people order and receive their food while I continued to wait. When I finally got my smoothie I inquired as to why the wait was so long. The associate said they had a lot of online orders and catering, then she said "have a good day". I'm no math wiz, but I have worked out this problem and I can show my work: poor service + poor excuses + ultimately a poor way to work with customers = no more TSC for me. read more

If I could give this place a zero I would. Probably one of the worst tropical smoothie cafe ever. I don't know how this place is still open. Some lady with blue hair. Treated me like I was a piece of garbage on the side of the road. I got a sunset sunrise and tasted horrible almost if they did it on purpose. read more

The food and smoothies are great but DO NOT use the drive through. It takes 45 minutes during lunch to get your order and you can't even leave the line if you decide you can't wait. It's insane. read more

I get smoothies here nearly everyday, I'm addicted, it's a financial problem for me. I love it here and the workers are generally very friendly. Also, I often order a tailored ultimate club and they always make it right (unlike other locations). read more

Upon entering I was never greeted at the door and in fact I was stared at by every employee with no smile. I stood there awkwardly until one of them came to the cashier. He then asked me if I was ready to order like I haven't been standing there for 5 mins. He was so soft spoken I could not understand him multiple times. After I got my smoothie he never said have a nice day... just walked away. Smoothie was good but experience not so much. read more

I like the smoothies at tropical smoothie, I like to get them without any sugar or Splenda. One smoothie is easily breakfast! The salads are good but seem pricey for what you get. Service isn't the fastest like other reviewers said, but the good smoothies make up for it and they are BIG. Its good place to stop into when you want a smoothie fix, but not a place I would have on constant rotation. read more

What you would Normally expect from Tropical Smoothie. Not giving 5 stars because sometimes smoothies are not blended/"smooth", but as of lately they seem to be doing a great job! read more

The only reason I'll give this location a 3 is because I do like the food and the variety of things they offer. They definitely do not deserve a 3 for service. If you want a quick lunch or think you're just going to dash through the drive-thru, think again. Consistently, both dining in and going through the drive-thru, wait times to get your food are ridiculous. My most recent drive-thru experience was more than 20 minutes, the last 15 spent waiting (after paying and pulling forward) to get my wrap. It was just a Thai Chicken wrap, straight off the menu. Thank goodness I wasn't waiting on a smoothie too! In addition to being the slowest TS I have ever visited, their parking lot is tight and came become a bit of a nightmare to get out of. The food is good (occasionally a poorly wrapped wrap), but I would pick another location to visit. read more

Food was alright, but was unhappy with the fact that I had to wait in the drive through line after pre ordering through the tropical smoothie app. Defeats the pickup food option when your running short on time... read more

I went here today and I ordered my normal which is the Paradise point. The smoothie tasted like a water and banana shake. My boyfriend got the strawberry limeade and his tasted like limes and water, the line wrapped around the building so it looks like everyone got disappointed today read more

best smoothie place ive been to great hosts, you get served fast, smoothies tastes really good.

I've been coming here since they opened. I love the food and the smoothies. I've never had an issue before but my last visit the service was horrible. They messed up Our order and we had to wait 15 minutes for them to redo it . read more

Only given half my on line order and had to wait for the other half to be made. One of the items was missing half the ingredients. I understand that things happen but I gave my feedback on the messed up order 6 days ago. Things happen, its how you respond when things go wrong that is important. Given no response from corporate or the franchisee in 6 days means I will not be returning to this restaurant read more

Smoothies are great but drive slow is painfully slow. Don't stop unless you have 20 minutes to spare.

I decided to give Tropical Smoothie Cafe a go one hot day when I had my little dude in the car and just wanted something to sip on without having to do the whole get the kid out of the car seat and go in thing. I was excited to find a drive thru smoothie joint nearby... The service was super slow, it really didn't even appear to be that busy either. Then I got my smoothie and it tasted like something you'd mix with alcohol that gives you a mean hangover the next day. It was so super sweet that I hardly even drank it. What I was hoping for in a smoothie place was something more fresh tasting, less syrupy and more on the fresh & healthy tip. The whole thing felt fake- like the Rainforest Cafe of Smoothie joints. I can't say I'll be back...sorry TSC. read more

Okay, i "get" that they mishear people say "I want a grilled cheese." for "give me a cheese quesadilla" but 20 minutes for TWO FUCKING SMOOTHIES? Nah. read more

I am updating my review. In the past few months this location has gone down hill dramatically. First, this location cannot be accessed by the app. This means you do not earn any rewards by patronizing this location. Ferndale and Rochester use the app. Secondly, because you cannot order online ahead of time - the wait times at this location during lunch and after work are unbearable. Yesterday there were over 20 cars in the drive thru. I left. Had I been able to order online though, I would have gotten something. Third - the QUALITY has gone down hill at this location. I am on a strict diet for reasons that don't really matter. The point is I always ask for my Smoothie with NO SWEETENER OR SUGAR (THIS INCLUDES TURBINADO). In fact I go OUT of my way to clarify 'NO" on all of these. The last 4 SMOOTHIES I have gotten from this location have had Turbinado or sugar in them. This is just UNACCEPTABLE. My healthy green drink is nothing more than a soda with all of that sugar. It's disgusting when you simply want vegetables and fruit. I think the part that sucks the most is - no one seems to care. I watched a girl poor Turbinado into my Detox Island (which btw doesn't even come w/ sugar or Turb). When I stopped her and said, "Hey did you just add sugar?" She smiled and said, "Ooops! Do you want me to remake it?" No I totally want what is supposed to be a 200 calorie green drink to be 700 calories of white sugar. This location has also gotten dirty..... I don't know what happened. You guys used to be great. read more

Consistently slow location....always! Be prepared to wait 20 min in the drive thru for a smoothie...probably longer if you order food. Crazy thing is there's usually no other cars there! The smoothies used to be delicious but they slowly have started tasting weird and now have a strange after taste to them. The Sunrise SunsetSmoothie I got today had such a funky taste I only took a few sips. I'm thinking maybe they've changed their ingredients because this used to be my go to smoothie. Or maybe it's just this location because it used to be very tasty at their location on the east side. read more

I love tropical smoothie cafe! I come here every so often for lunch after work. You can tell the employees care about their customers. This day in particular I was greeted with a friendly smile. The woman that took my order had a great personality, making my experience great. I ordered the Turkey Bacon Ranch sandwich and it came out looking and tasing great! I decided to dine in this time and from what I observed the staff really care about the customers. The place is clean and the service is quick. I've never had any problems with this location, which is why I keep coming back! I would definitely recommend this place :) read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Clawson, Michigan