I ordered this once and it wasn't good. The guy remade it and to be honest, I don't think I would order from this place again. Not while he's here. There used to be a really nice black gentleman that worked here and always was respectful and made amazing smoothies. This new guy, i don't know what it is but his energy is not the best. I have coworkers who's also had bad experiences with this new guy too. read more

Service was great, they were very sweet. My smoothie and cheese quesadilla was made pretty quickly. Both tasted great

Honestly, the photo doesn't do it's justice. But theories nothing more refreshing than these smoothies. They are SO big and feeling I share it with someone every-time. We love the goodness but the mango one is also delicious. We have also gotten the kids strawberry and it's delicious. I really like this location because of the park up front spaces for kids to play and have fun for free and it's a nice neighborhood. Clean store. The service is ok, nothing remarkable, usually are teens. Prices good , plenty parking space. Nice for a quick stop of relaxing and refueling. read more

Tropical Smoothie Cafe - Spring goddess - Sandwiches Near Me - Charlotte, North Carolina

Ordered from this place and apparently one of the owners was preparing the food, and I told him not to put meat on my sandwich, when I showed him the mistake, he adamantly refused to replace the sandwich or refund my money. I believe this was a racial incident, as he proceeded to call the police, for no reason. I can see that the other negative reviews are from people of color, so apparently this is not uncommon. read more

i got a jetty punch smoothie and it was fucking horrible. watered down and not very flavorful. i go back in and ask them to remake it and they do. i try it again and it tastes fucking worse. even more watered down. also i couldn't taste any banana. i've been to so many other tropical smoothies and this is the worst one ive ever gotten by far. the mango one was so good but you can't even mae a smoothie right. read more

Tropical Smoothie Cafe - JETTY PUNCH™ and MANGO MONSOON™ SMOOTHIE - Sandwiches Near Me - Charlotte, North Carolina

Stood in line for 10 mins only to be told it would be 20 mins before they can make anyone's order. Poor service. Meanwhile they are filling nothing but online orders read more

I am working in the office this week and decided to order lunch one day from Tropical Smoothie Cafe. I ordered the Three Cheese Chicken quesadilla. It is grilled chicken, queso Blanco, cheddar & smoked cheese blend served with roasted tomato salsa. This came with a selection of 1 side, and I chose jalapeño chips. It was good, and I would definitely order this again. read more

Is it smoothie or water blended with ice??? No flavor. No fruit tasting. First and last time came here read more

Tropical Smoothie Cafe - Sandwiches Near Me - Charlotte, North Carolina

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Went to the one on Matthews Township Pkwy. Customer Service was awful. For the price you pay for a smoothie and Acai bowl you would expect to get decent service. I wanted to use a coupon and the first girl had to get someone to help her. I guess not many people use coupons cause she fiddled around the register for a good 5 minutes. First and last time for us. Don't go late in the evening. We were there at 7:00 pm and even though their closing time is 9:00 pm it seemed like we were an inconvenience. read more

I'm happy to have found another health-conscious / balanced meals oriented restaurant not far from home. Prices can be a bit high for what you get here, but I have convinced myself it's at least not some fast-food joint. As opposed to a strictly smoothie joint, they also have bowls, salads and wraps here just to name a few alternatives. The smoothies are unfortunately mostly powder based. There are a lot of add-ins for $0.99. I usually go for some form of protein when I find myself in here after a work out. The food is great - especially the wraps and flat bread sandwiches. On Tuesday nights they have a BOGO deal where you can get a smoothie and wrap, for example, for a great price (under $10). Clean restrooms and friendly and helpful employees. They're not usually packed and I don't usually have to wait long. read more

Came here earlier today. The employee that helped me was wonderful! Didn't catch his name but he made the best chocolate chiller!! Establishment was also very clean. read more

if the one girl working the counter at tropical smoothie, with brown hair at the North Carolina asheville place takes the earbud out of her ear she will be better. I asked for the three cheese chicken quesadilla and there's absolutely no chicken on the inside. we asked for her to wait on making one smoothie bowl and then proceeds to turn off her earbud and go like "what did you say"? Shes either needs extra training or babysitting read more

The customer service is really terrible I went after a football game 40 mins before closing and one of the workers(the smoothie maker) were rude and and a attitude. We asked the smoothie maker to redo one of our smoothies and took it with out saying anything and made it watery and God awful. The person taking our order was really nice tho and she should get a raise. One extra star for the nice lady read more

I have been recommended this place by a friend a few times and was excited to go. However, twice when I have tried to walk in there, during their posted business hours, the place was locked up and closed. I finally managed to pay a visit when they were open and it was quite busy. I ordered a smoothie and a quesadilla, it was good and came out quickly, but the cashier was very distant and seemed annoyed and confused that I was ordering, spoke very quietly and wasn't very nice. The set up is also quite odd, the first time I went in there I wasn't sure where I was supposed to place my order, but that may have been because there were a lot of people in there. It was clean, especially considering how busy they were, but it felt crowded. It wasn't a bad place, just very weird that twice while I have tried to go there during hours they haven't been open. read more

These guys are pretty quick when making your drink, and they taste good. But I have 2 issues..... it doesn't seem like they are consistent (taste wise) and they use a TON of ice. Seems like a bit more than other smoothie places. Maybe I am wrong, but its g=hard to tell because like I said before, my drinks dont consistently taste the same. And that's too bad because all that ice they use it brings down the fruit flavor combinations. But its still a decent spot. And since it's closer than any Jamba Juice location, I am sure I will be back more than once. Side note, it's "Gene", not "Jean". Are there any American black males with the first name of "Jean". LOL (I kid). read more

Tropical Smoothie Cafe - Sandwiches Near Me - Charlotte, North Carolina

This is my favorite salad to eat at Tropical Smoothie and I always looks forwards to eating it. So flavorful and the cilantro adds a fresh taste to it...but I was so disappointed to find that all the cilantro in my salad was bad. I ended up not eating it because not only was it bad cilantro and looked wilted but it was also slimy. By that point I was afraid to eat anything else from it food quality control needs to be practiced at this particular location! read more

Tropical Smoothie Cafe - Thai Chicken Bowl ( slimy cilantro ) - Sandwiches Near Me - Charlotte, North Carolina

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I had the WORST experience today with an online order at this location. I placed an order for curbside and called to check the status of my order. I called almost 5x to pick up my order however the "manager" Kenny was picking upthe phone and frustrated that I was calling. I advised him his phone was disconnecting but I was trying to check on the status of my order. He hangs up the phone each and every time I call which prompts me to call back again. He then says "I DONT SEE YOUR CAR HERE YOU ARENT HERE! When you get here I'll send someone out with your order!!" I told him NOT to get disrespectful and at this point I wanted a refund. He says fine and hangs up on me again. So then I come inside the restaurant to confront him and he doesn't want to give me a refund or his name. I spent an entire lunch break -- an HOUR attempting to just place and pick up an order!! He was completely unprofessional and should NOT be placed in ANY management role!! He then had one of his "friends" call my phone private to threaten me after I did a survey detailing my experience! He (no name) stated he was also an "owner of the establishment and how since these locations are individually owned -- corporate will not do anything about my complaint." At this time, I'm STILL waiting for my refund from my order! read more

I can't imagine anyone giving this place less than 5 stars. Through Yelp I discovered a TropIcal Smoothie Cafe last month on a business trip to Tampa and had 3 green smoothies within a 24 hr. period. When I got back home to Matthews NC, the first thing I did was search for a TSC near home and was very happy to find this one! I'm a regular now and have enjoyed meeting Kevin the owner and his great team. The smoothies are great & healthy & delish and the food is equally yummy! Everything is cool at The Trop :) read more

Tropical Smoothie Cafe - Storefront - Sandwiches Near Me - Charlotte, North Carolina

Tropical smoothie is one of my favorite smoothie chains. They use to have one near my job in midtown but sadly they took it away. I happened to be riding home on 485 & noticed their was one on an exit coming up so you know I had to jump off & get me one of their yummy drinks. My favorite is the Sunrise Sunset smoothie. read more

Tropical Smoothie Cafe - Sunrise Sunset Smoothie - Sandwiches Near Me - Charlotte, North Carolina

Tasty. Fast. Healthy. Priced right. What's not to love! They are always adding a new smoothie and they're always sooo good! Never had a watery smoothie here. Parking is always *nearly* full - emphasis on nearly because I almost always seem to get the last spot at lunch, just get here before me and you'll be fine. ;) Top choice: the Baja Chicken Wrap and a Pumpkin Chai smoothie. read more

Awesome place! Great food and service. Love me some Tropical Smoothie! And the staff is friendly! Jake is the best! You must go and get a Caribbean jerk wrap! Yummmmmy! read more

I had never ordered from Tropical Smoothie Cafe, so today was my first try. The experience was just ok, less than I had hoped. Having never eaten here, I expected the food size, quality, and taste to be roughly similar to somewhere like Panera, especially given that the prices are roughly the same. On that basis of comparison, TSC fell short on all counts. I ordered delivery including 4 entrees (Thai salad; 2 orders of quesadillas; and the chicken caprese sandwich) with sides, intending for the food to last several days. The food taste was generally acceptable--nothing spectacular but not bad. When the delivery arrived, I was surprised how small and light the bag was compared to other restaurants from whom I order 4 full entrees. The Thai salad was a major disappointment. The size was average but the quality was vastly inferior to anything offered by Panera. The description says it's made with "a bed of romaine"; what arrived to me was a salad made of 100% shredded **iceberg** lettuce--not a shred of romaine to be found. Moreover, that iceberg lettuce was 90% of the salad's volume; the chicken and all the other toppings combined were scant. The cilantro advertised appeared to be absent, and the sesame seeds advertised were so few that I could literally count every one of them. The quesadillas were another disappointment. I had ordered both with extra chicken (for an upcharge of $1.50 each). However, what arrived looked similar to the photo online, which is not a good thing, because the extra chicken should have made it more full. These quesadillas were paper thin even with the "extra" chicken, which I suspect was not actually added despite my paying more. The taste was mainly on par with somewhere like Chipotle, perhaps a bit inferior, but for the price paid (especially with the "extra" chicken), I definitely overpaid. The chicken caprese sandwich tasted fine, though a tad smaller than I had expected. Compared to Panera's caprese sandwich, TSC's just seemed less fresh, flavorful, and satisfying. Granted, Panera's version does not come with chicken but does come with a thicker, meaty mozzarella cheese. Given the choice, I'd rather have Panera's meatless version, which is more bang for the buck and more tasty. The biggest disappointment in size were the side items, some of which I paid extra for, and some were included with entree. Each of the sides was only the size of a few bites; the jalapeno corn (not even 1/3 cup) was pretty good, though not much sign of any actual jalapeno, while the kale apple slaw was a bit soggy, was not a great flavor, and did not resemble the texture of slaw because of the chunks of apple and kale rather than shredded pieces. It was so small it took only 3 bites to finish. As mentioned before, this was 4 entrees, intended to be lunch/dinner spanning several days. However, I ended up eating 3 of the entrees (and all sides) for one day's lunch/dinner because of the small size. (By comparison, a Chipotle burrito bowl, which is the same price or less than all these entrees, will usually last me 2 meals. I'll often order 2 burrito bowls for delivery, and it will end up serving as 4 or even 5 meals. The entrees from TSC were the opposite--had to eat more than one to be considered a single meal.) As a side note, I was also a bit disappointed at the amount of styrofoam and non-recyclable plastic used in the order. I realize with delivery it takes some effort to keep the food at the right temperature, and some other restaurants use styrofoam for take out, but not all do. I would have liked to have seen some more environmentally friendly options. At least the salad was in a paper-based bowl, so that's a start. All in all, I'd rate it around a 2.5. read more

This place has the best smoothies & juice options! Also excellent lunch wraps, sandwiches and flatbreads. Great service and an app to earn rewards really pays! I'd give it 6 stars if possible! read more

Tropical Smoothie Cafe - Sandwiches Near Me - Charlotte, North Carolina

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Just and okay smoothie place. When I went they were really understaffed. They had one girl cooking food and the other girl both taking orders and making smoothies. We were there a while and just weren't impressed with the smoothies we got. Tasted artificial. read more

This was s great little spot. I really wanted a "good" smoothie and my husband and I found this one on yelp. The smoothie and food was so good we stopped by the next day and got another. We also shared their Cajun or curry sandwich and it was truly yummy with a little kick. It was full of just the right amount of everything. I must note that on the first day my smoothie had a lot more banana flavor and on the second day it was perfect and no flavor out weighed the other. So, it must be who makes it - you may have to consider asking for a balance if you get one of the banana ones. I Love banana- my husband does not. Nope they do not All have banana in them - plenty of flavors and add ins to choose from. read more

Olivia at this location is fantastic! She makes my Bahama Mama perfectly every time. Not a fan of their short hours but I understand. If you go ask for Olivia, can't miss her pretty face and happy smile :) read more

I would love to add stars, but I was never served. 1 employee was serving the only other customer, 1 was filling a couple dozen little plastic cups with protein powder, and the other was sitting at one of the tables...I guess just chillin'. I sat at the counter directly in front of the 1st two for about 4 minutes by my watch. Not a word or eye contact, let alone an "I'll be right with you." I'd have been happy to wait longer if I knew I wasn't invisible. I don't even thing they noticed I walked out. read more

A large smoothie of your choice and a salad or half a sandwich for $7.49??? Sign me up!!! I took my daughter and her friend earlier and we all loved it. Very clean place and we received our food quickly. We all ordered the smoothie and salad combo. The salads are very good and we enjoyed the chicken on the salads- it wasn't dry or rubbery with an artificial flavor on it. The smoothies are pure whole fruit and greens. No sugar, no junk. The prices are right on and you definitely get a lot for your money. We definitely found a new place and will be coming here from now on! read more

This is the kind of place we need on every corner....not mcdonalds, not cookout, not even starbucks. I was so sad when Natural Blendz closed down but this is a great alternative (although not nearly as close to me). Great smoothie options, wraps, salads, flatbreads, etc. Everything is fresh and tasty. I love the fact that you can go super healthy with the likes of an avocado, cucumber and spinach smoothie or you can go "dirty" and just get a peanut butter and chocolate treat. We ordered a flatbread and the thai chicken wrap which both came with a small side. I tried the kale and apple salad for my side and it had a homemade dressing on it. It was very good. The portions were perfect for a hot sunny day in Charlotte. It was just the perfect lunch and you can wash it all down with one of their fruity smoothies. It was PACKED in there on Saturday at 1pm (prime time) so be prepared to wait a little. They really don't have the space for the amount of volume coming in and out of there so it was warm and a bit uncomfortable. We got our food to go and that was ideal. Friendly service and they did the best they could to keep up with the crowds. I'm sure they could have been a little more efficient but that is something that management can work out with them. Overall, good spot. Great healthy options. I will be back. read more

Refreshing taste. Try the detox green smoothie. Clean and tidy. Customer derive is good...

I was craving a smoothie and came across this place while running errands. First off, the teens that work there are very friendly and attentive. They also know the menu very well. Second off, the environment was clean and inviting. And lastly, the smoothie was delicious...I will be returning ! Oh, and they only have 1 size smoothie, but they are so good you will drink it all. read more

Just ordered smoothies through Door Dash and they aren't drinkable. It's a cup full of big chunks of fruit. Very frustrating. We'll need to blend then again at home. read more

absolutely the worst EXPERIENCE EVER. do not go to this tropical smoothie or ESPECIALLY DO NOT PLACE A MOBILE ORDER. this place is absolutely awful. will take your money and you'll never receive your order. I am frustrated and extremely disappointed in this TSC and hope they contact me to make things right but will make sure to never let anyone I care about involve themselves with this location. RUN AWAY ASF! ZERO STARS read more

Hard to enjoy the smoothie when the straw constantly gets clogged by chunks of fruit. Poor blending skills and bad customer service.

we Loved tropical smoothie- at the ballantyne location- until the newest manager was hired. they mistakingly added whey protein to our last order- and as i have a dairy allergy- i alerted them when i saw it on the receipt. she claimed there was nothing they could do bc "the order was read back to me and it was my job to catch the mistake." the order was not read back, it was actually written down, she would not retrieve the paper to show it was not written on it and would not reimburse us. for these reasons- we will never return to this location. we had been very frequent customers until now: read more

I was looking for a place to take my daughter after church and found this place on yelp. It was very nice. The smoothies were excellent and the food was excellent as well. I a chicken caesar wrap that was really good. My daughter had a caesar salad. Its a great place for a quick meal if you want the smoothies as well. read more

poor service. ignored by staff and took a long time to bring order. don't go here

Went in over the weekend and had a Chia Banana Smoothie with Roasted Bananas - outstanding! Great lunch spot as well. Friendly staff - reasonable prices. read more

I was totally blown away by this little gem of a restaurant in the Promenade! I had a coupon and local friends told me I should try it. I am so glad I did! Their smoothie menu is extensive but try the food; it is on point! The flavors are bright and fresh and everything is made fresh when you order. I have been back many times since my initial visit because Kevin and his crew are so welcoming and go out of the way to make sure you are taken care of! The fish tacos and chicken luau flatbread are sooo good! You have to try their AMAZING smoothies, too! Everything is reasonably priced, as well. I have not tried everything yet, but give me time! They keep me coming back! LOL! read more

Awesome food and even more awesome smoothies. Healthy options. Love the place, I'm a common customer. Prices are more than reasonable.