I am highly disappointed with our experience here and will not be returning…read more My 9-year-old daughter was originally so excited to visit this shop with her dad to buy her very first guppies. Unfortunately, they died within 24 hours, leaving her heartbroken. Since we live in the High Desert, we aren't local, but we decided to stop by again when we were back in the area. We spoke directly with Miguel and explained what happened. He assured my husband and me that if we took pictures of any future losses and kept our receipt, we could call him within 3 days and he "would work something out" with us. Based on that assurance, we bought 20 more fish. Sadly, the majority of them have already died. I followed instructions perfectly: I took photos of the dead fish and kept my receipt. However, when I called the shop, Miguel completely changed his terms, stating I now needed to bring the physical dead fish into the store and provide a water sample. I tested my water quality myself, and it is perfectly within range. In fact, I already have an existing tank of guppies that are actively thriving and reproducing--we only bought these new fish to add some color. Furthermore, the fish we purchased from Rainbow brought Ich into our established tank. Despite immediately treating the tank, the infection still killed the new fish and compromised my healthy ones. It is incredibly frustrating to be given a verbal guarantee only to have the store move the goalposts when a problem arises. Terrible customer service and unhealthy livestock. Save your time and money and go elsewhere.

I have had good experiences here, we have bought fresh water fish as it's mostly a fish store they…read moredo have salt and fresh water critters. Such as shrimp, snails, sea stars and a variety of fish. The employees were kind and attentive but not in your face. I have been coming here since I was a little girl I'm not sure if it's changed ownership since but the big tank is always so mesmerizing. They do also have tons of accessories, food, & little necessities for tanks.

Aquarium City is one of those places that reminds you why local fish stores matter…read more Every employee I've interacted with has been friendly, helpful, and genuinely passionate about fishkeeping. I've asked plenty of questions over time and have always received thoughtful, accurate advice. In fact, some of the best advice I've gotten there has been when they talked me OUT of buying something that wasn't right for my tank. Their fish are healthy, their tanks are clean, and the overall level of care is obvious the moment you walk through the door. As someone who pays close attention to fish health and aquarium maintenance, that's something I notice immediately. I drive past other stores to shop here because I trust the staff, trust the quality of their livestock, and know they care about the animals they're selling. That's earned my business for the long term.

I came by to see what they had. Just walked around and checked out some lobsters and red claw…read morecrabs. Very nice and the staff was cool as always. Ended up picking up some mystery snails. I was in and out pretty fast. Love how they have deals when you buy multiples. Thank you!

Pros: -friendly staff…read more-large selection (most of the time) of fish, plants, hardscapes, equipment, supplies, etc. -healthy animals. No plants or shrimp purchased have died or have any issues Cons: -street parking only(?), read parking signs carefully, streets are narrow -kinda dirty and dark around the hardscape selection and fish tanks -no resident fish store cat

Chris was excellent helping us get set up with our first tank for my daughter and all the…read moremaintenance instructions. He's great with kids and so knowledgeable. You can tell he really loves his job. Highly recommend.

Had the best experience with Valley Aquatics. We have an aquarium that desperately needed…read moremaintenance and Valley Aquatics were so helpful with getting us the proper cleaning and care for our fish. Our specialist Hovik was so helpful, friendly, and prompt with cleaning our gravel, changing the water, and suggested some items that improved the quality of the aquarium environment overall. You can tell Hovik truly has a passion for aquarium maintenance and cares for the quality of life of each of the fish he tends to. I'll definitely continue to work with Valley Aquatics for all my aquarium needs going forward as it saved us so much time and stress. 10/10 experience for sure!

John was very communicative from the very beginning! He answered any and all questions that we had…read more The pricing is fair and competitive. He brought his own water, which was a plus because a water supply was not easily accessible to where our tank was. John was super nice and understanding of our situation. Our turtle tank was horrific, but John looked at it and said, "This is nothing! I got this." The before and after speaks for itself. John made sure he took care of tank and canister filter well, ensuring the necessary things were replaced. We had a bunch of requests such as how to install our large turtle basking platform and John said, "No problem, you got it. " with a smile. We are so happy with the results and are looking at regularly getting services. Plus adding more services with John such as decorations and adding fish. John you are the man!

Great place to buy exotic fish (salt water and fresh water). I highly recommend this place.read more

Great place to purchase some fish…read more They have multiple options and carry multiple fish tanks, accessories for the fish, and fish food. The layout resembles a small little aquarium that you can take your children to just to have a small peek at it. The aquarium is not very large, but it is sufficiently spacious. I went with a friend who loves fish and takes care of them, so it was like watching a child run around the Long Beach aquarium. Pretty great place; I'm not much of a fish person, but if I ever become one, I know where my stop for all my fish needs would be.

This is a marine aquarium store but looks like they have a small freshwater section with some…read morefreshwater plants as well. Theres also a massive aquarium with sharks and stingrays. I'm not a marine guy but looks like they have a lot of cool stuff. The entrance is unassuming and is just a door. But they do have a big store banner. Just walk right in. Staff seems cool though I didn't have much interaction with them. Overall pretty cool shop for your marine needs.

Great place, they have so many beautiful fish , the prices are unbelievable and the customer…read moreservice is amazing. My husband and I find ourselves here often.

We usually come here for bird food, but we've also bought toys and other supplies, and also stuff…read morefor our guinea pigs. They have a good selection and prices of items for birds and other small pets. We were also able to find the perfect spacious cage for our cockatiels here that was difficult to find elsewhere for a good deal. They have plenty of room and can easily go in and out whenever they want. Also employees we've encountered have always been friendly. Our go to pet store for sure!

We came here to look for some dog treats. We weren't sure if our foster dog would like some of the…read morebully sticks so we wanted to get a small pack or individual portions. Staff was helpful with some different suggestions and even said we can buy the larger packs and return them opened if the dog doesn't like them. There's a parking lot with plenty of spots. It shares a lot with a vet. The when you call the store it also can reach the vet but not sure if it's monitored.

This place is phenomenal…read more All I can say is this has everything you need to have a high quality tank with a quality scape Also I met zan herself Who is like the nicest person ever. Anyways you're missing out if you're not going here

Amazing!! I will never go anywhere else for my aquascaping needs. The owner is incredibly…read moreknowledgeable and friendly, you can tell she has a genuine passion for all the tanks and little creatures in her care. She has everything you could ever need to get started on creating a beautiful tank, from the tanks to the aqua soil to live plants to intricate unique hardscape to the little shrimps, guppies and snails themselves!! My tank is thriving

We had such a great experience with Vivid Aquariums! Their customer service is truly exceptional,…read moreand you can tell they genuinely care about their customers and making sure you have the best experience possible. A special shoutout to Dave, who has been extremely helpful, knowledgeable, and genuine. He takes the time to answer questions, give honest advice, and never makes you feel rushed. It's refreshing to deal with someone who truly cares about helping you and your aquarium succeed. Highly recommend Vivid Aquariums -- amazing customer service and an overall 5-star experience!

Hey dave. I never called your store. Our communication was only in instagram. I would never yell at…read moresomebody.

Found out about Pet Era through a friend from work and decided to take all three of my French…read morebulldogs. If you know Frenchies, you know they are basically short haired bratty toddlers with attitude. My three are a force to be reckoned with, small but mighty and a tight little pack. When we walked in, I noticed it is a smaller space, but I was not there for merchandise. I wanted groomers who actually understand the Frenchie breed and their personalities. We were greeted by a very sweet girl who explained the basic package and immediately made me feel more comfortable when she mentioned they specialize in Frenchies. The prices were a bit on the higher side, but I never judge solely on price. I wait to see the results. A few hours later, we got the call to pick them up and were greeted by the owner, Jr. He was incredibly nice and let me know one of my kids was not a fan of the crate. I instantly knew he meant my oldest, Ruby. The other two were totally fine, of course. When he brought them out, wow. They looked amazing. And let's talk about the smell. You know that weird wet dog but covered with perfume scent some groomers send your pup home with? Yeah, none of that. These babies smelled so good. Like they might actually be allowed to step out of the Camry and into mama's Lexus! . Naaaah, probably not but still smelled soooo good! Overall, we had a great experience. Truly one of those you get what you pay for moments. We will absolutely be back. Thank you, Pet Era.

If I could rate them 100 stars I would! I loved my experience! They made me feel so confident and…read morecomfortable. I'm used to my mobile groomer who is no longer in the business so I was so nervous about finding the perfect place but I'm so glad I found Pet Era My Luna came back so fresh and clean. Her haircut was perfect. They did such a fantastic job with her. I can't wait to tell everyone about Pet Era.. she just woke up in the photos but she's still so adorable