We had an amazing experience applying for our new apartment at Alameda Park Apartments, all thanks…read moreto Ms. Pandoria Pugh. From the very beginning, she was professional, welcoming, and extremely helpful throughout the entire process. She took the time to show us four different available apartments so we could truly compare and choose the one that felt right for us. We never felt rushed or pressured -- she made sure we were comfortable and had all the information we needed to make the best decision. My wife instantly fell in love with one of the units. The walls had such a clean, modern look, and the upgraded appliances really made the space stand out. You could tell the apartment was well cared for and thoughtfully updated. For someone living in Alameda, she offered us a great deal that we honestly couldn't say no to. The value for the quality of the apartment was outstanding. We were so excited that we applied right away. The great news is that there are still some apartments available, so if you're considering moving to the area, I highly recommend reaching out. If you're looking for a smooth, professional, and genuinely positive apartment application experience at Alameda Park Apartments, Ms. Pandoria Pugh is the person you want to work with. And hey -- if you decide to live here and end up being our neighbor, make sure to add me as a referral haha! We're incredibly grateful for the experience and can't wait to move

I moved into Alameda Park Apartments in May, and my experience has been wonderful from the very…read morebeginning. From the application process through move-in, Pandora, the property manager, showed care, kindness, and patience, qualities that have continued every day since. What stands out most is how much pride Pandora takes in the property. She treats it as if it were her own backyard, keeping the grounds spotless, safe, and welcoming. The laundry and pool areas are always well maintained, and she communicates regularly with tenants to make sure we're informed. Beyond her professionalism, Pandora is simply a kind and genuine person. She is always polite and friendly with tenants, delivery drivers, and visitors alike. The atmosphere here reflects that energy, tenants are neighborly, and the community feels positive. After years of apartment living, I can confidently say that Pandora is rare in this industry, and I feel lucky to have found this place.

I hardly ever leave reviews but I had to for this apartment complex. I stayed here a little over 2…read moreyears, and it was the best experience with an apartment that I've had. The staff is fabulous with an extra shout out to Leo who handles the maintenance. He is so hardworking and friendly and even tried to teach me Spanish Mia works in the office and lives onsite with her puppy Mellie, so if you get a chance to stop by and just chat, do it. Mellie is the sweetest. My two kitties and I thoroughly loved the apartment and the clean, well kept complex. The pool is great and not dirty at all like in some complexes. The weather is fantastic and I would leave my sliding glass door to my balcony open most of the year. The apartment has no dishwasher or washer dryer, but there are updated laundry rooms that were just renovated and I had a portable dishwasher on my counter that suited me fine. I moved to Redwood City to be closer to work (commuting is the worst) but leaving this complex is one of the hardest decisions ever. I will say that if you have pets, prepare for some big fees upon move out ($350 typical fee to flea bomb the apartment). But this was the only thing the property manager charged me for when I was preparing to be charged for much more than that. Bottom line--this is a very special complex with wonderful people and in a safe location in Alameda. I would definitely rent here again and recommend it to anyone looking for an apartment in this area. Miss you Franciscan Apartments! And hola Leo haha!

Maricela Yee is the assistant manager and sends emails to her coworkers talking trash about people…read morewho contact them regarding apartments. She sent a email talking trash about me and forgot to take me off of the email and when I called to talk to the manager about it she hung up on me and would not take my number down to talk to her manager and hung up again. VERY UNPROFESSIONAL

We've only been living here for about eight months, but so far we've had a really positive…read moreexperience! Bria, our office manager, has been extremely helpful and genuinely seems to care about the residents. We were accidentally locked out of our apartment over the weekend, and Bria was willing to come by and help us get back inside. She went above and beyond to help us when we needed it, and we really appreciated her kindness and willingness to assist us outside of normal office hours. We appreciate how she's always quick to respond whenever we have questions or concerns.   The building itself is also extremely well maintained. The maintenance and cleaning crews are amazing and do a great job keeping everything running smoothly and the common areas clean. We really appreciate all the hard work that goes into making this a great place to live. Bria and the entire building team deserve recognition for the effort they put in!

I have been a resident of Panomar Apartments for five years now…read more We have Bria as our apartment manger now and she is terrific! She gets jobs done so fast and with ease. When we put in a repair request she makes sure it is taken care of right away. She takes initiative with the building. Since she has been here that carpet has been replaced the gym has been painted the common areas have never been cleaner! She is really a force. She really gets things done! She is friendly and even speaks to my grandchildren when they come to visit! She is truly great at her job. A real keeper

I really enjoy living here Manager is super nice and…read moreaccommodating Property is very clean and quiet I feel safe also

Jazmine and the other staff at the location were extremely hospitable and knowledgeable. The…read morecomplex is quiet and beautifully manicured! What a gem!

We lived at Park Central Apartments for seven years. The apartments were built in the 1940s and do…read morehave their vintage quirks, but our one bedroom unit was well maintained and comfortable for two people. There are storage units, parking spaces, & garages for an additional fee (street parking can be difficult here). There are washers & dryers onsite, and the landscaping is always kept up. The area is very safe, quiet, and close to Webster Street and Washington Park. Indoor cats are allowed. The apartment manager Andrea was always professional, easy to get in contact with, and addressed any problems quickly. We feel lucky that we had such a positive experience with Andrea, as we realize that is not always the case with landlords & renting. We highly recommend Park Central Apartments to renters.

My family of four lived at Park Central for about 9 years and really loved it. The location is…read moreamazing - it's wonderful being so close to Washington park, the beach, farmer's market, Webster Street, and the library. Maya Lin is across the street and my daughter was able to walk to school by herself as a kindergartener. And the proximity to San Francisco is great! Nice commute by bus or ferry. The apartment itself was just beautiful - I loved the thoughtful layout, light-filled rooms, and wooden floors. The storage is surprisingly good for the square footage, and we lucked out and had a dishwasher too. Our family made many happy memories here. We really enjoyed our neighbors. Folks are friendly and thoughtful, and there's a real sense of community. We exchanged phone numbers with many neighbors and helped each other out at various times with watching vacation mail and so on. We left our front door open our last night before we moved and some of our neighbors we've known for years dropped by to say goodbye. That said, if you want to just quietly do your thing, everyone will be respectful of that. I feel like the overall vibe is, "friendly introvert." Finally, the maintenance care was honestly amazing. The grounds are beautiful and always perfectly maintained, and Andrea quickly and helpfully dealt with any needs we had. There is a maintenance team that comes every Friday, so it's easy to get on the list to have anything looked at. We really appreciated the love and care given to keep everything so nice, and felt really grateful - especially since we lived in a well-priced, rent-controlled unit! Overall, if you're looking for a great location, safe, friendly, beautiful, and affordable (relative to the Bay Area) place to live in Alameda, and a small space works for you (~400-800 sq ft), I don't know that you could do any better!

A Special Place to Live 1200 Lakeshore Ave., apartments…read moreoverlooking Lake Merritt is an outstanding apartment complex in Oakland. We have lived here for almost 4 years and have found the apartments to be spacious and immaculately clean and secure. There is a workout room fully equipped with the latest workout machines. There is a gorgeous patio complete with top-of-the-line furniture and a wonderfully landscaped garden. I cannot say enough about the staff. They are kind, generous and willing to help in anyway. They are simply the best .David Solis, manager, and staff go out of their way to accommodate our needs. Some of the tenants in this building have been here for many many years. Currently the tenants if if they so desire can participate in some fun activities. 1200 Lakeshore deserves the highest rating. Please come and check it out. You won't be sorry! Joyce Rubenstein Addendum: the east side of the building overlooks the Oakland Hills. In addition, all of the units have large patio areas Sent from my iPhone

I lived at 1200 Lakeshore from 2020 to 2023, and while the apartment itself is beautiful with…read morespacious units and great views, the overall experience was far from perfect. The neighbors were awful--racism was rampant. Once, in the laundry room, my partner was loading a dryer when a woman literally pushed her and said, "residents have priority," clearly assuming she was someone's maid. Another time in the laundry room a different woman asked her "what are your rates?" And when we said "we're your neighbors!" She didn't even apologize she just gave us that "oh you're being too sensitive" look. That kind of behavior was shocking and completely unacceptable. I also had a Mexican flag and a BLM flag on my balcony, and the property manager passive-aggressively asked me to take them down for "drone photos of the building." When I asked when this would take place so I could put the flags back up, he got nervous and mumbled something about needing the building to look "uniform." It was clear the flags weren't the kind of "uniform" he had in mind. While this isn't directly the building's fault, it absolutely must be mentioned: the area is not safe at all. In the three years I lived there, there were three murders within just a couple of blocks. No joke--check Oakland crime stats if you don't believe me. It's a very dangerous area, which only adds to the list of concerns. 1200 Lakeshore is a lovely building on the surface, but between the hostile neighbors, management's sketchy priorities, and the unsafe neighborhood, it's not the haven you'd hope for.

Living at the Monogram apartment homes has been great these past two years…read more My apartment at Monogram is a unique blend of spaciousness, modern finishes, and a cozy, inviting atmosphere. It's not just a place to live, but a sanctuary to retreat to after a long day. The large windows flood the space with natural light, and my balcony offers a 360 view of the city. The amenities here are amazing. Since it is attached to the Kissel Hotel, we share with the hotel a modern and fully functional gym, as well as valet parking, the hotel bar, and club access. While there is no pool, the Y is across the street, and they have a pool. I also appreciate the secure and clean environment, with weekly cleaning of the common areas and monthly hallway carpet cleaning, which makes everything look pristine. The location of Monogram Apartments is not just convenient, it's a gateway to a vibrant lifestyle. With shopping, dining, and public transportation just a stone's throw away, it's the perfect balance between work and leisure. The management team is helpful, and the maintenance team responds timely to work orders. Living at Monogram Apartments has been a pleasurable experience, and I would recommend it to anyone looking for a new home.

Chante was very helpful and very professional. I was very hesitant to move to Oakland, but after…read moreviewing the property and seeing all the amenities, I was quickly convinced to make the move.

Let's review: The…read moregood reviews are from before Premium Properties took over. There's a reason for that. Here's what the property manager told me on tour vs reality: "We're getting a bike room fall of 2024." No bike room. "Landlord pays water and garbage, tenants pay PG&E." Nope, tenants pay ALL utilities. "I don't think there's an extra fee for dogs." It's an extra $150 per month. "We're going to replace these crappy windows with weird opaque speckles." Nope. "We are a secure building with 16 security cameras." Doesn't matter if people are getting in and stealing shit anyway. Here's what Premium Properties told me before/at move-in, vs what I found out later on: Lease: "Tenant acknowledges building is master-metered for water, sewer, gas, and Electric." Natalie at Premium: "Yes, all utilities are flat rate." Selena at Premium: "Yes, all your utilities are flat rate." Later, Selena: "Your utilities are all set up and will be billed through the client portal! NO NEED TO CALL PG&E!" Reality: PG&E turned my power off 8 months in because no one had set up an account for me. They told me if I wanted power I'd have to set up my own account and pay a back balance, then sent me a bill for $470. Premium gave me the excuse the lease had a typo and some mistakes were made and oh well not their problem. (Odd. Turns out this happened to multiple other neighbors, and they were given a different excuse.) One day I caught a shady guy wandering the complex looking into people's windows. He wouldn't leave. I went to the manager. Manager said, "oh yeah I told him to leave." Oh really, well he's still here, so maybe do something about that?? I told them I'm moving out and I am getting like 2 notices a week that they plan to enter my unit to show and then nothing happens. They harass you 120 before your lease expires to tell them you'll renew or move. The emails are ended with the sentence: "Thank you for your anticipated cooperation." LOL.

I've lived here for 3 years and so my review covers the period when the building was managed by Mr…read moreMing (up to 2022 - when you will see quotes from all the reviews), and the period since while it has been managed by a company called Premium Properties. During the Ming Dynasty, this was a pretty sweet place to live. He kept the place really nicely and was pretty helpful. When my e-bike got stolen from the inner courtyard after the thieves broke in the side entrance, he willingly showed me the video of the theft using one of the 16 security cameras that used to work while he was here. Then Premium took over. And the service since then has not been premium. - Packages are routinely stolen because whereas Mr Ming used to put them in the amazon lockers, now they lay about. - The amazing security cameras go on and off like it's some sort of modern art installation. They were off for about 6 months but seem recently to have come back on. Of course that might not matter because since Mr Ming we've had two building managers and the first one couldn't access any of the recordings. Not sure if the current one can. - Of course, Premium couldn't do anything about the paper thin walls, floors and ceilings. As long as you're ok listening to your neighbor's music and sex life it's not a problem. - They did rewire the whole place since apparently the previous wiring was a death trap, but using the cheapest contractors has its drawbacks when they turn out to have wired multiple apartments wrong, including my own. That only took a few weeks to sort out. Their conscientious attitude to key checks - three in the course of 2 weeks recently where they had to come in to each apartment to make sure their master keys still worked - made up for that though - and I guess that's how they discovered one of the tenants had died in his ground floor apartment and not been found for some weeks. - The courtyard floor was painted to waterproof it at the start of the year - right when the torrential rain started. The rain washed off a lot of the light grey paint they'd used (on the terracotta colored floor) and then the run off from the frankly situation-saving-plants and trees turned what was left a streaky brown. But some tenants think the Jackson Pollock effect adds to the building's charm. Premium promised to sort out the painting in the Spring. It's now September so one assumes there's a really great reason why it hasn't happened yet. - The plants and trees are the main reason why I keep living here. They really are lovely. - Bicycle theft and/or damage remains an issue so Premium started talking about introducing a bike room about 9 months ago. Newer tenants were told it would be open in June. Again, it's September. Tenants continue to lug bikes up and down the stairs because leaving them in the garage is asking for them to be stolen. - When things do go wrong, like a broken dishwasher or shower, Premium have this great system where you submit a ticket online which they will respond to in 5 working days. Not "within" 5 working days. They will wait it out. Mr Ming used to pop round with a screwdriver and have it done in 5 minutes. Now it's after 5 days that they contact a contractor. It then depends how soon the contractor can visit. And then we get to the laundry room. - When the building was rewired the ventilation system in there conked out and so for some months it also served as an onsite sauna. We took to permanently propping the door open to stop everything in there going moldy. This meant that when the tumble dryers broke down for the 7th time this year the sound (like a cement mixer mixing stolen catalytic converters) was able to echo around the whole building. The washing machines break down with such regularity that it would make sense to offer an employee of the contractor who manages them a discount on an apartment. There is currently one of three machines working for a building with 30+ apartments. The machines regularly take money without turning on and the refund link in the app doesn't work. And finally we get to the ants. - This is an old building so of course there are cracks. And ants get in during the summer because that is what ants do. Mr Ming kept a supply of ant baits and would hand you a couple at the first sign of them. Now, we submit a support ticket and wait, meanwhile exchanging grandmother's tales of how to stop the cunning little things in the building's whatsapp group - a place where new tenants are regularly updated on which parts of the lease agreement are known to be illegal by the tenants who have already been through two rounds of "but if everything's broken shouldn't we ask them to reduce the rent". I have now duck taped a significant part of the edge of my living room window since the cracks have now reached such an extent that ants can casually stroll through them on a whim to see what I might have to offer in the way of cat food.