I was diagnosed with cataracts in October and my regular doctor referred me to Vance Thompson…read moreVision for a surgical consult. The office is very professionally run and my initial consultation was extremely thorough using state of the art equipment. After reviewing the test results, the surgeon came in and gave me detailed information on my surgical options. Once I made my decision, I was given cost estimates, broken down by what insurance would pay and what I would have to pay. I was then scheduled for surgery. I've never used contacts since I couldn't stand the thought of putting things on my eyes, so obviously I was nervous about getting surgery on my eyes. But the initial surgery on my left eye went extremely well and the surgical experience was actually interesting. I went back the next day for my right eye and that went well too. The entire staff was very professional and caring, and I got hot cookies both days after surgery to make sure I tolerated the anesthetic. I selected lens that would correct my astigmatism and am so glad I did. Today I went to my regular doctor for follow up, and I now have 20/20 distance vision without glasses. I've worn glasses to correct my astigmatism since 1977 so having my distance vision back is fantastic. The overall experience at Vance Thompson Vision was first class. Besides the important medical aspects, they had a great waiting area for my wife with free cookies and a coffee machine that makes a tasty cappuccino.

The surgeon, nurses and staff were amazing with my mom's cataract surgery. Highly recommend!!!read more

Appointment was for a Tuesday. They had it down for Thursday. Can't make a Thursday so why would I…read moremake it for then ? What's really funny is I get a robocall Monday night confirming my Tuesday appointment. The receptionist is rude as hell and condescending

On Wednesday night, my baby scratched my eye. Talk about pain. My husband called Brumm for me in…read morethe morning and they got me right in.. I saw Dr Cleaver, who was kind, gentle, and used a program to show me exactly the size and location of the scratches on my eye (there were 2), after he measured them. He then put a contact on my eye to protect it as it healed. Oh, I should mention here the lovely numbing drops they used. Those were fantastic! I ended up calling the office before close because my eye hurt much worse than before I had the contact placed. The tech I talked with asked me if I was using the drops Dr Cleaver gave me - she mentioned 2 drops, but I'd only been given one. She said "the gel drops?" And I said, no. Should I have some? She said no. Turns out, yes, that would have made my experience significantly less painful. I don't wear glasses and therefore have never worn contacts. The next morning I called to be seen early because I was in excruciating pain throughout the night and still that morning. (My appt was at 4) and they got me right in, which I was thankful for yet again! I went to the other location to see Dr Cleaver who was again great, and the tech I saw made the whole experience way more pleasant. Dr. Cleaver said my eye was very dry which was contributing a lot to the pain. He removed the contact, his bedside manner was great especially when I couldn't stop twitching haha. He used a more dull instrument on my eye so he wouldn't poke my eye (big YAY for that) and set up a follow up so I'd be able to see a dr if for any reason my eye wasn't okay. But I canceled because it was. His instructions were great, other than the lack of instruction for the eyeball that had never used a contact before. Oh, and the wait was very long the first time and pretty long the 2nd, which contributes to the star off. But I recommend and would go again without question if needed.

My family has been going to First Eye Associates for a long, long time. I'd recommend them to…read moreeveryone. I've never had a poor experience, but if I did and it wasn't related to my eye care, such as a poor billing experience or them spelling my name wrong or a longer wait than I'd care for, I might chalk that up to a bad day for someone. We all have them. I've never had an experience there that would cause me to leave anything less than 5 starts. They are just the best in Omaha and have about 150 years of experience to back this claim.

I have seen Dr Drake for years. She is always very professional,thorough, and so is her staff. I…read morehighly recommend her.

Recommended for specialist care for serious vision problems. See an independent ophthamologist or…read moreoptometrist for more routine care. I've been seeing Dr Ingvoldstad for a retinal condition. He has incredibly steady hands, he keeps up with the latest research, and he has an assuring manner. If you have a serious retina problem, I wouldn't hesitate to recommend him. Likewise, the office staff are friendly, competent, and helpful. While my medical needs have been well attended to, the MEC practice could do better at caring for me as a whole person. There has been no support at all for my psychological needs as I dealt with the terror of potential blindness. No advice was available to help me make the best use of my remaining vision. I'm extraordinarily well equipped to seek out information and support from other sources, so if I felt disoriented and stranded and helpless, I can only imagine the torture most patients with serious eye condiditons are going through. Adding to the stress, the offices feel impersonal; patients are constantly shuttled from place to place and from person to person (the Dodge office is a little better than the California St office in this regard). Visits are inconsistently coded, so I can't predict how much it will cost, even for identical procedures. Sometimes the differences are in my favor, and sometimes not, so I haven't protested and I just hope the errors will even out in the end. I've had problems paying bills online and through the new, buggy app.

Wait times are terrible. They either don't know how to schedule appointments, simply don't care, or…read morejust put profits above the customer experience. Four appointments later and I have waited over an hour every single time.

Very nice people, and did a great job on doing tests and exams. .had an eye infection and I got…read moremedication for that

First their service and surgery doctor was great. the bad part... for some reason one of the…read moreanesthesia during the second eye surgery was not covered by my insurance! Why? the first one was??? Added $700 to my bill. Next, the eye doctor checkups after surgery were not covered! They scheduled them with my regular eye doctor instead of doing them in house. When asked i was told covered. NOT!!! Added $1050 to my bill. I am on a budget and saved to have cataracts surgery. These should have been covered. BEWARE!

First off, the ONLY reason you might have to wait is because this office does NOT turn away…read moreemergencies, that's pretty amazing if you ask me, and does not constitute for a bad review, so ignore those you see (They are just Karen's). I get you may have routine appointments but to have doctors willing to accept patients in real emergencies (AKA blindness or issues leading to it rapidly), that's pretty honorable if you ask me. So big whoop if you have to wait a little longer for your appointment (I think I have waited 8 minutes for both of my appointments.....) Dr. Priluck is one of the most amazing doctors I've ever had the privilege of seeing. He is so extremely brilliant and informative. His demeanor is very kind, warm and respectful. He has been a doctor for over 12 years yet I felt like his first patient. As busy as the man was, he took an extra 30 minutes to sit with me to help my anxiety and explain everything in extreme detail, again. I even called back after an appointment with an easy question and Dr. Priluck himself called me and spoke with me for 15 or so minutes on the phone at the end of his day. I couldn't say anything more amazing about his staff either. Everyone is so extremely understanding, kind, respectful and accepting. I can't tell you how relieved I feel having this doctor and staff looking after my eye health. 100000 stars! Do your eyes a favor and come here, you won't regret it, I promise!

I am so thankful Dr. Priluck was on call when I showed up at the emergency room with a detached…read moreretina. The follow up visits have been great. Not a lot of sitting around and everyone took good care of me. Explanations were easy to understand and very comforting.

Dr. Dickson performed cataract surgery on my left eye and lasik on my right. One eye set for…read moredistance, one eye for near. It is amazing. For the first time in my life I can drive without glasses or contacts. If I had to do it again I would. Highly recommend Kugler Vision and Dr. Dickson. The entire staff deserves Kudos for making a very nervous me comfortable and at ease with the procedures.

I chose Kugler Vision after several recommendations. I had wanted vision corrective surgery for…read moreyears but was waiting for my prescription to stabilize. I decided to go with them because of their quality care and professionalism. Every step of the process went smoothly. The process started with a consultation, during which several tests and examinations were completed. Following this, the team discussed the diagnosis and treatment options. I found out that I was a better candidate for ICL surgery then for lasik, and Kugler is one of the top ICL centers in the nation. They do have payment plans available. The day of the procedure went well. Staff makes sure to keep you as comfortable as possible. I'm so thankful for my vision, and it has been such a gift to be able to wake up with good sight. Highly recommend!

*THIS IS A REVIEW BASED ON AN EXPERIENCE I HAS WITH THIS DOCTOR 3 YEARS AGO.* I saw his name came…read moreup and had to talk about my experience. This is someone who came highly recommended by multiple people...friends and medical professionals alike. I hadn't taken more than two steps into his office when he started asking me if I was taking vitamin D. I told him no, so he proceeded to tell me that people with more pigmentation need to supplement. "That's why there are so many Blacks dying of Covid!" I think my blank stare and lack of responsiveness indicated that I was not appreciating this conversation. He responded to my silence by urging me to "look it up on the internet!" Maybe assuming that I wouldn't do that, he printed off a ten page article by the neurosurgeon, Dr. Blaylock. If you google Dr. Blaylock, you'll see that he is described as a neurosurgeon turned conspiracy theorist. He has an anti-mask stance and says that masks actually hurt the healthy. I simply wanted to get my kids' eyes checked. I didn't ask for his assessment on my chances of getting Covid based off of my pigmentation. I definitely didn't ask for his conspiracy theorist papers...and all of this in front of my kids. My husband called to complain. The person he spoke to wasn't surprised by his behavior and suggested we try someone else in the office. We never went back.

This is based off of ongoing experience even a decade after no longer seeing this physician. As a…read morechild, I had cataract surgery. It was always a fine experience, until I went to another opthalmologist for a second opinion 20 years later about getting a lens implant after he told me he wouldn't do it. The main issue I left was due to being an adult sitting alone in a small waiting room full of kids while waiting for my appointment was not ideal. So even after asking the second dr. twice whether he was absolutely sure it was feasible to do the implant, he said it absolutely was and proceeded with the operation. A year later on my annual visit, he tells me that I need to return to Dr. Troia, apologize, offer up my right eye, and that he can't see me anymore. Also stated that Dr. Troia knows a lot of people. Well that's all great and dandy, but when you consider the 4 pillars of ethics, each and every one of those pillars might as well be nonexistent in the eyes of this group of "Doctors". Since then I went to a different opthalmologist and was given the worst care possible while they trumped up the godhood of Dr. Troia and the other Dr. I had the lens replacement surgery with. Coincidentally these last 2 Drs. gave a completely bogus prescription that was completely off by more than 2.00 in power. I'm at a loss for words. Next option is lawsuit for all 3 for malpractice.

Overall, we've had a good overall experience with the actual appointments. The problem has been the…read moreordering of the contact lenses after the appointment. Recently , on two different occasions the office personnel did not place the order for contact lens. It wasn't until we reached out to them about when the lens would be in that they discovered the two different orders were not placed. That is very frustrating and not good customer service!

I have struggled with having good eye/eye doctor experiences so I was looking for someone new. From…read morethe moment I reached this company and was able to get an appointment scheduled with in a week - I was happy. The staff who checked me in and did my initial testing were all wonderful. The doctor made me feel so comfortable and retested me looking for cataracts. He found them and explained that they may have been what messed up my lasik's a little. He was great to work with and I did not plan to get my eye glasses here as they often seem more expensive at the doctor's office, but man was I happy to find an affordable option and had them in less than two weeks. I am so happy I found this place and plan to reach out to them when I am ready to consider having my cataracts removed. But will also do my eye appointments here.

If you need to see an Optometrist, I urge you to give Dr. Robertson (Dr. Kelly) a visit. I have…read morebeen a patient of hers since 2007 (when I was in middle school) and wouldn't want to go to anyone else. She is such a friendly and kind individual who makes visiting the eye doctor such a fun and carefree experience. She does a great job of explaining things without using too much terminology/jargon that is challenging for the average person to understand. She will also take a great deal of time to make sure you are comfortable in your contacts if you choose to do a fitting. I still remember her helping a pre-teen me put in my contacts for the first time and her patience and advice she gave me. My husband, cousin, and a couple of friends are patients here as well and I always hear great things!

My new first choice!!! Excellent service!!! Dr.Roberson is…read morethe nicest most thorough Optometrist I've had the pleasure to visit for a Rx in 28 years. Parker, Kelli and John put the customer patient first. John is amazing optician. John is an master at edging lenses , his skill is second to none. I whole heartedly recommend this business and the team at Pro Eye Vision Center LaVista, NE.