I was diagnosed with cataracts in October and my regular doctor referred me to Vance Thompson…read moreVision for a surgical consult. The office is very professionally run and my initial consultation was extremely thorough using state of the art equipment. After reviewing the test results, the surgeon came in and gave me detailed information on my surgical options. Once I made my decision, I was given cost estimates, broken down by what insurance would pay and what I would have to pay. I was then scheduled for surgery. I've never used contacts since I couldn't stand the thought of putting things on my eyes, so obviously I was nervous about getting surgery on my eyes. But the initial surgery on my left eye went extremely well and the surgical experience was actually interesting. I went back the next day for my right eye and that went well too. The entire staff was very professional and caring, and I got hot cookies both days after surgery to make sure I tolerated the anesthetic. I selected lens that would correct my astigmatism and am so glad I did. Today I went to my regular doctor for follow up, and I now have 20/20 distance vision without glasses. I've worn glasses to correct my astigmatism since 1977 so having my distance vision back is fantastic. The overall experience at Vance Thompson Vision was first class. Besides the important medical aspects, they had a great waiting area for my wife with free cookies and a coffee machine that makes a tasty cappuccino.

The surgeon, nurses and staff were amazing with my mom's cataract surgery. Highly recommend!!!read more

Appointment was for a Tuesday. They had it down for Thursday. Can't make a Thursday so why would I…read moremake it for then ? What's really funny is I get a robocall Monday night confirming my Tuesday appointment. The receptionist is rude as hell and condescending

On Wednesday night, my baby scratched my eye. Talk about pain. My husband called Brumm for me in…read morethe morning and they got me right in.. I saw Dr Cleaver, who was kind, gentle, and used a program to show me exactly the size and location of the scratches on my eye (there were 2), after he measured them. He then put a contact on my eye to protect it as it healed. Oh, I should mention here the lovely numbing drops they used. Those were fantastic! I ended up calling the office before close because my eye hurt much worse than before I had the contact placed. The tech I talked with asked me if I was using the drops Dr Cleaver gave me - she mentioned 2 drops, but I'd only been given one. She said "the gel drops?" And I said, no. Should I have some? She said no. Turns out, yes, that would have made my experience significantly less painful. I don't wear glasses and therefore have never worn contacts. The next morning I called to be seen early because I was in excruciating pain throughout the night and still that morning. (My appt was at 4) and they got me right in, which I was thankful for yet again! I went to the other location to see Dr Cleaver who was again great, and the tech I saw made the whole experience way more pleasant. Dr. Cleaver said my eye was very dry which was contributing a lot to the pain. He removed the contact, his bedside manner was great especially when I couldn't stop twitching haha. He used a more dull instrument on my eye so he wouldn't poke my eye (big YAY for that) and set up a follow up so I'd be able to see a dr if for any reason my eye wasn't okay. But I canceled because it was. His instructions were great, other than the lack of instruction for the eyeball that had never used a contact before. Oh, and the wait was very long the first time and pretty long the 2nd, which contributes to the star off. But I recommend and would go again without question if needed.

My family has been going to First Eye Associates for a long, long time. I'd recommend them to…read moreeveryone. I've never had a poor experience, but if I did and it wasn't related to my eye care, such as a poor billing experience or them spelling my name wrong or a longer wait than I'd care for, I might chalk that up to a bad day for someone. We all have them. I've never had an experience there that would cause me to leave anything less than 5 starts. They are just the best in Omaha and have about 150 years of experience to back this claim.

I have seen Dr Drake for years. She is always very professional,thorough, and so is her staff. I…read morehighly recommend her.

Wait times are terrible. They either don't know how to schedule appointments, simply don't care, or…read morejust put profits above the customer experience. Four appointments later and I have waited over an hour every single time.

Do not go to any of the doctors or have procedures done. This place gives you terrible service,…read morecharges for things you specifically don't want and tell them that at the time of appointment. Dr. Bruck did a cataract surgery on my husband and he has more problems seeing then before the surgery. When he told the doctor about it the doctor just said he needed another surgery for that problem. Appointments are approximately 5 minutes long and no one answers your questions. Billing is horrible and the staff is rude. This place does not deserve a one star rating.

I got Lasik over a year now and I am just in love with the results…read more Omaha Eye & Laser Institute was recommended to me by my optometrist. They were able to get me in for a consultation pretty quickly, and I felt comfortable that they were gonna tell me exactly what to expect and if I was truly a good candidate for the procedure. I had a ton of questions after I left my consultation, and the person helping me, Mandy, was SO communicative and helpful. She helped ease my concerns. Once I decided to book, the my we're flexible with my availability. I also wanted to wait until the following year so I could save up my HSA, and they were flexible with that pricing. The day of, I was super nervous. The nurse who prepped me was comforting and helped ensure I was at ease ahead of going back to the operating room. Once I got in the operating room, it went so much more smoothly than expected. I think there was a nurse there just to hold my hand the whole time. The doctor had a calming presence and he explained exactly what was happening at each step, down to the seconds each step would take. I was done quickly and could see! I saw them the next day for my 24 hour checkup and when everything looked great, I was good to go. All my follow ups have been with my regular optometrist. I currently still have 20/10 vision, which I never even had with glasses or contacts!

$7k agreed upon, over $8k after the never ending surprise bills. Would be fine if eye results were…read moregreat but they're just ok. I'll go blind before I go to another eye Dr.

First off, the ONLY reason you might have to wait is because this office does NOT turn away…read moreemergencies, that's pretty amazing if you ask me, and does not constitute for a bad review, so ignore those you see (They are just Karen's). I get you may have routine appointments but to have doctors willing to accept patients in real emergencies (AKA blindness or issues leading to it rapidly), that's pretty honorable if you ask me. So big whoop if you have to wait a little longer for your appointment (I think I have waited 8 minutes for both of my appointments.....) Dr. Priluck is one of the most amazing doctors I've ever had the privilege of seeing. He is so extremely brilliant and informative. His demeanor is very kind, warm and respectful. He has been a doctor for over 12 years yet I felt like his first patient. As busy as the man was, he took an extra 30 minutes to sit with me to help my anxiety and explain everything in extreme detail, again. I even called back after an appointment with an easy question and Dr. Priluck himself called me and spoke with me for 15 or so minutes on the phone at the end of his day. I couldn't say anything more amazing about his staff either. Everyone is so extremely understanding, kind, respectful and accepting. I can't tell you how relieved I feel having this doctor and staff looking after my eye health. 100000 stars! Do your eyes a favor and come here, you won't regret it, I promise!

I am so thankful Dr. Priluck was on call when I showed up at the emergency room with a detached…read moreretina. The follow up visits have been great. Not a lot of sitting around and everyone took good care of me. Explanations were easy to understand and very comforting.

I chose Kugler Vision after several recommendations. I had wanted vision corrective surgery for…read moreyears but was waiting for my prescription to stabilize. I decided to go with them because of their quality care and professionalism. Every step of the process went smoothly. The process started with a consultation, during which several tests and examinations were completed. Following this, the team discussed the diagnosis and treatment options. I found out that I was a better candidate for ICL surgery then for lasik, and Kugler is one of the top ICL centers in the nation. They do have payment plans available. The day of the procedure went well. Staff makes sure to keep you as comfortable as possible. I'm so thankful for my vision, and it has been such a gift to be able to wake up with good sight. Highly recommend!

I went to Kugler in March of 2019 after going to a few other Lasik shops hoping to get Lasik…read more After being turned down by multiple other places, Kugler said they could fix my eyes. Kugler got me from 20:400 to 20:25 without glasses, and I couldn't be happier. From the moment you walk through the door, they genuinely care about you as a customer/patient. I was a bit uneasy going in for the procedure, and they calmed my nerves and gave me a valium to help me calm down before the procedure. Procedure then went off without a hitch and I was reading road signs without glasses on the ride home. Free fresh cookies and beverages in the waiting room is a nice touch too.

*THIS IS A REVIEW BASED ON AN EXPERIENCE I HAS WITH THIS DOCTOR 3 YEARS AGO.* I saw his name came…read moreup and had to talk about my experience. This is someone who came highly recommended by multiple people...friends and medical professionals alike. I hadn't taken more than two steps into his office when he started asking me if I was taking vitamin D. I told him no, so he proceeded to tell me that people with more pigmentation need to supplement. "That's why there are so many Blacks dying of Covid!" I think my blank stare and lack of responsiveness indicated that I was not appreciating this conversation. He responded to my silence by urging me to "look it up on the internet!" Maybe assuming that I wouldn't do that, he printed off a ten page article by the neurosurgeon, Dr. Blaylock. If you google Dr. Blaylock, you'll see that he is described as a neurosurgeon turned conspiracy theorist. He has an anti-mask stance and says that masks actually hurt the healthy. I simply wanted to get my kids' eyes checked. I didn't ask for his assessment on my chances of getting Covid based off of my pigmentation. I definitely didn't ask for his conspiracy theorist papers...and all of this in front of my kids. My husband called to complain. The person he spoke to wasn't surprised by his behavior and suggested we try someone else in the office. We never went back.

This is based off of ongoing experience even a decade after no longer seeing this physician. As a…read morechild, I had cataract surgery. It was always a fine experience, until I went to another opthalmologist for a second opinion 20 years later about getting a lens implant after he told me he wouldn't do it. The main issue I left was due to being an adult sitting alone in a small waiting room full of kids while waiting for my appointment was not ideal. So even after asking the second dr. twice whether he was absolutely sure it was feasible to do the implant, he said it absolutely was and proceeded with the operation. A year later on my annual visit, he tells me that I need to return to Dr. Troia, apologize, offer up my right eye, and that he can't see me anymore. Also stated that Dr. Troia knows a lot of people. Well that's all great and dandy, but when you consider the 4 pillars of ethics, each and every one of those pillars might as well be nonexistent in the eyes of this group of "Doctors". Since then I went to a different opthalmologist and was given the worst care possible while they trumped up the godhood of Dr. Troia and the other Dr. I had the lens replacement surgery with. Coincidentally these last 2 Drs. gave a completely bogus prescription that was completely off by more than 2.00 in power. I'm at a loss for words. Next option is lawsuit for all 3 for malpractice.

Very nice office and professional staff. Takes Tricare…read more Went in for an eye infection and saw Dr Kuester. She was great. I have had 2 follow ups now and another tomorrow. They really care that you are doing well before they declare you healed.

Overall, we've had a good overall experience with the actual appointments. The problem has been the…read moreordering of the contact lenses after the appointment. Recently , on two different occasions the office personnel did not place the order for contact lens. It wasn't until we reached out to them about when the lens would be in that they discovered the two different orders were not placed. That is very frustrating and not good customer service!

If you need to see an Optometrist, I urge you to give Dr. Robertson (Dr. Kelly) a visit. I have…read morebeen a patient of hers since 2007 (when I was in middle school) and wouldn't want to go to anyone else. She is such a friendly and kind individual who makes visiting the eye doctor such a fun and carefree experience. She does a great job of explaining things without using too much terminology/jargon that is challenging for the average person to understand. She will also take a great deal of time to make sure you are comfortable in your contacts if you choose to do a fitting. I still remember her helping a pre-teen me put in my contacts for the first time and her patience and advice she gave me. My husband, cousin, and a couple of friends are patients here as well and I always hear great things!

My new first choice!!! Excellent service!!! Dr.Roberson is…read morethe nicest most thorough Optometrist I've had the pleasure to visit for a Rx in 28 years. Parker, Kelli and John put the customer patient first. John is amazing optician. John is an master at edging lenses , his skill is second to none. I whole heartedly recommend this business and the team at Pro Eye Vision Center LaVista, NE.