Went to the check in line. I hadn't got an alert on my cell. I just wanted to make sure it had been…read morechecked in. She said everyis ready. You may go to the pick up line. It was several people in front of me. However, it want super fast. And I'm done. The young man that checked me out was very kind. A great big warm smile. Headed home. I'm so glad I'm taking care of me. While still taking care of my Mother and Daughter. I'm balancing life! Yeah Me!

Order ahead! (In…read moreapp if possible) Even when the line is long it moves quick I never wait too long, my last stay my husband had my prescription and list from the doctor by the time I was getting wheeled from surgery! Thank you KP Pharmacy!

Such kind people. I…read morehad a little dispute with gravity last week. I was sure I was fine, right? Urgent care said I might be fine and suggested I returne if I wasn't 100% Monday. Monday came and I was not 100%. Xray time! I am so not fine but nothing broken and no need for surgery. Urgent care suggested a visit here for supplies. There was drama in the tunnel! Drama! I made it to the island with 6 minutes to spare. However, parking karma was barely with me. I phoned from around the corner. The lovely gentlemen said they'd stay open for me and that I could use their sole parking space! Once inside they didn't rush me through selection and purchase. They measured equipment and everything. Very caring individuals. The place was neat and spacious. Very chill experience.

Bay Area Medical Supply is an excellent example of outstanding customer service from the order…read morethrough the delivery. Value, the attention to detail, timeliness of deliveries and overall stress- free experience is impeccable. Many thanks to Josiah and Jeff.

This company has extremely poor communication and is NOT RELIABLE for CPAP re-supply. Their…read morecustomer service agents are friendly (if you can get past the AI robo voice), however they don't do anything they say they will do, and they downright lie about shipment of your order. Try a different company in the greater Sacramento area!

One star might be a little harsh but it is based of my last two phone calls into their shop and not…read moremy initial CPAP purchase. I have been trying to do something simple like re-order supplies for my CPAP. The first time I called, I was a Sutter employee. My insurance was Sutter and yet no one returned my call. I spoke with a staff member who took all my information. She said she would have someone call me back to discuss my needs as soon as possible. No one ever called, I resorted to Amazon for supplies. Several months later, I call again, This time I have a different insurance, I again gave my information, new insurance and again no phone call back. Maybe it is because the big money is in selling and setting up new CPAP machines and the staff doesn't want to waste their time on the little sales items? I guess it is time to search for someone new who would appreciate my business.

Zero stars. This is a horrible horrible company. Despite having Kaiser, long story short - I waited…read morefor months - these people received my CPAP order then cancelled it without notification. And when I called about it, they had no record of any order. It went to Member Services and still nothing. I was diagnosed in August 2025, I finally got it in February after I went through Timberlake. If you can avoid Apria, do it.

Worst company ever. They give you a 4 hour window and then say they'll come pickup equipment at…read more1am. Who does this?! They have no compassion. American health system showing you once again that patients are worthless. This is a corporate logistical issue. This isn't a driver issue this isn't a technician issue. Just hire more people!!!!

My father received equipment in September 2023 when he was going on hospice. The doctors said his…read morerecovery was a miracle and we didn't need the equipment after February 2024. Well I had to fuss about his monies being taken from his account and being refunded which they did refund. I look at my father's account because he is a disabled veteran on a fixed income. They again have taken more money from his account and it's September 2024. So disappointing.... I'm seeking counsel from the disabled Veterans Administration. I do not have the energy to deal with them. Do not hesitate to look for another medical supply company because this experience has been horrible for my dad.

Wow, I don't know how someone can be so rude over the phone and still expect people to come in and…read morebuy his product. I called twice in the past week looking for a stethoscope and blood pressure monitor, and both times it was difficult to hear the person over the phone due to static. The man was so short, and rude, and barely answered any of my questions. He told me I had to come in to see the products he has in stock because he couldn't tell me over the phone. And both times I called, he gave me two different return policies; he told me I had three days to return the product, then he said one day when I called back. I don't know how someone like that gets any customers, but I couldn't give him my business. He was selling a blood pressure monitor and a stethoscope for $72 online and refused to tell me the in-store price over the phone, so I opted for Amazon. I bought a great quality stethoscope and blood pressure monitor for $24, one day shipping and free returns for 30 days. That's what I recommend you do as well.

Wow I never knew this place even existed! Came here to pick up and order for a dear friend and it…read morewas very nice to see that they have a place like this where you can come and pick up anything you need medical wise. A lot of different ones may not have insurance that cover these items and you can come her to get what you need instead of going to big box stores paying marked up overpriced prices. Stewart was so patient and kind helping all the customers one by one.

Great staff and they have everything. Hours are little tricky so make sure you check them before…read moregoing

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

Hello everyone, My client/patient had this company come out…read moreto install a ramp for her. First off, they were 1.5 hours late. No phone call from the company to tell us they were going to be late. When they did finally arrive, they were eating lunch before installation of the ramp. Second, the ramp was installed but not safe for me or my client to use. Someone could've tripped on it, and/or my client could've fallen off the side of the ramp that wasn't secured. They would not make it safe for my client. Instead, they removed it. I asked them for her $1000.00 deposit back, and they refused to refund her. Please do not use this company. Lifeway Mobility is not a good company

I have worked in the healthcare industry for over 16 years and have used Med One Group several…read moretimes. They are always efficient, helpful and have very competitive pricing. They are definitely my exclusive provider when I need durable medical equipment. Thank you to Scott, Benny, and Aaron for making my job easier!

From the owner: We make medical equipment available to the healthcare industry through equipment leasing, rental,…read moresales and service.