Today a friend and I went on an Trip 4 U excursion to San Francisco where we boarded the Hornblower boat to see the Blue Angels airshow.
After, we boarded the bus promptly for the return trip to Santa Rosa. My friend then discovered her cell phone was missing and notified the Trip 4 U owners and she quickly went back to the boat to look for it.
She was gone about 15 minutes when I stepped off the bus so she could easily see us as the bus moved up about 20 feet from where it was. As I was standing on the Embarcadero, the owner came up to me and said, "We've been waiting a long time and can't wait any longer". I was astounded as my friend wasn't "lost" and the owner knew my cell phone was out of power (they had no charging ports on the bus) so I replied that I wouldn't leave her stranded in the city. I boarded the bus to get our stuff and the owner announced to the passengers they would be leaving.
At the moment, my friend appeared with her found cell phone so we did get onboard for the ride home.
I am shocked that a business would be willing to strand two women, both over 60 years old, in San Francisco in the evening. One with a cell phone dead battery and the other who didn't have her cell phone.
My friend apologized for the inconvenience when we disembarked and the woman owner said nothing but gave her a dirty look.
Everyone should avoid a trip with this business as they are cold, callous & irresponsible to their passengers. read more