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    Trinity Towers

    4.0 (2 reviews)
    Closed 9:00 am - 5:30 pm

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    1 month ago

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    Glenwood Square Senior Apartments

    Glenwood Square Senior Apartments

    (2 reviews)

    Lived there 2 years and the rent increased nearly $500 per month from the time we signed the lease…read moreuntil we moved. Management not at all responsive to resident's needs unless you are one of their favorites. Very few activities, with little participation. Observed crimes on several occasions in poorly lit back parking lot. Management refused to install additional security lights, citing cost as the reason. Moved out in May 2025 and as of August 2025 still waiting for return of security deposit, although we were promised it would be "expedited and sent by overnight delivery". Although the apartments are nice, there is no benefit to living here.

    My mother just moved into Glenwood Square apartments and is happier than I have seen her in years!…read more First, I have to thank Jen and Frank who run the place. They have been very helpful and have gone further than expected. Frank came in on a Sunday to fix the door handle as it was having some difficulties for my mom to turn the key (tight, new lock). Jen went over to Drug Mart and purchased a splitter for the cable, put it on herself and got my mom's bedroom and living room TVs, phone and internet working. Both have gone out of their way to help their tenants. Second, the place is so lovely and quiet. The view from my mom's apartment is so beautiful and everywhere is very quiet. Everything is so new and clean. And it is great that there is a washer and drying right in the unit. No public clothes washing. Also, the gas and water are paid for by the apartment, which reduces my mom's bills significantly. Last, the other tenants are very friendly and nice. My mom is enjoying being able to sit and drink coffee and chat with everyone every day. She never had that being so alone in her big house. She is so looking forward to all of the social activities that are planned, like Bingo, new tenant welcomes and especially going to the Note-Oriety Showchoir shows. I would HIGHLY recommend this Senior Community.

    Eaton Ridge

    Eaton Ridge

    (3 reviews)

    Great place to live, fast and efficient maintenance team and friendly ladies in the office... our…read moreapartment was well maintained when we moved in and any minor problems we had were fixed immediately!! Having come from Williamsburg townhouses and the endless nightmares we had to endure there, we are so happy to be here!

    This complex has the worst management I have seen as of yet. Prior to moving in, I specifically…read moreasked for a non-smoking room. We were told we would not be able to see the apt before paying the deposit which I know is standard for most places. When we arrived to move in, the apt reeked of cigarette smoke. My eyes were burning and the smell was awful. The apt door didn't even have a nonsmoking sign on it. I informed the manager and she repeatedly denied anyone smoking in that room. The next day I saw a nonsmoking sign placed on my door. To add on to that, I found pieces of dog food on the carpet which was another reason for my allergies. The manager even said she personally knew the previous tenant and was sure he did not smoke or have pets. The cabinets had a layer of dust on them. I should've been paid for the amount hours I spent cleaning the apt. We notified corporate and a lady came to inspect the room. I gave her the evidence of the pet food I found on the floor, nails, and empty prescription box found in the bathroom along with pictures of the amount of dust on the cabinets. The lady denied any smell. This could be because the management had done a carpet cleaning and put in scented air filters prior to her checking the room. However, I felt as if they were blaming me for making everything up. Needless to say corporate didn't do anything either besides possibly reprimanding the staff. I doubt that even happened as they have not changed one bit. After two months we were finally able to move to a different apt after inspecting it myself for issues of course. I would've gladly driven the 1hr+ to work from the Spruce Run location as opposed to 25min drive if had known I would have to go through all this. It should not be this hard to resolve these issues. The maintenance staff have been rude at times and take their sweet time to come fix even an emergent issue. In addition, I had to ask them to change my AC filter. As of yet, they have not come to change the filters or do room checks which is done routinely at the Spruce Run location. If they had done routine room checks, they would have picked up on the marijuana that was being used by someone in my floor months ago. I had to tell the maintenance man who was present in my building one day claiming he was doing room checks of this matter. It's been a miserable experience working with these people and I can't wait to leave. I suggest to save yourself from this headache and stay somewhere else.

    Trinity Towers - apartments - Updated July 2026

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