I wanted to share another experience I had at Trinity Spa from a previous visit. I've been going to Trinity for the past 6 years, and my favourite spa consultant is "Sun" Sun is truly special. She always listens to my needs, and my skin leaves feeling deeply hydrated, refreshed, and glowing. She takes her time with every step -- cleansing, masking, and extractions -- and I especially love her gentle touch during the facial and upper body massage. Her hands are magic and she creates such a relaxing, nurturing experience. I book my facial and eye treatments with Sun once a month because I love how well she takes care of me. I've recommended Trinity Spa to my neighbour, friends, and family, and I highly recommend them to anyone looking for a calming, luxurious self-care experience. The spa itself is beautiful, peaceful, and welcoming from the moment you walk in. The front desk staff are always friendly and professional, which makes every visit feel extra special. Trinity Spa is truly a wonderful place for all your spa needs. read more

I had Inmode Mini Fx done here and my tech Lina did such an amazing job of explaining and talking me through the process. The treatment was great, I'm hopeful the results will be good as well. Hailey (spelling?) at reception is so kind and informative, too! read more

Trinity Salon & Spa - Hair Salons Near Me - Burnaby, British Columbia

Recently had a haircut and dye here and it was a really nice experience! Each service is sectioned off with the hair cutting in a small room in the front. It's a bit smaller but very efficient use of space. The hairstylist was friendly and was very attentive to what colour and cut I was hoping to achieve. They use really great products. Hair dye barely smelled at all and worked great. Price is a little bit higher than some salons but relative to the products and service. Overall a nice experience. read more

Trina luckily is still at Trinity Salon & Spa but beware that ownership was changed during the 2020 pandemic and the new owner is charging hidden extras and bumping up the prices. I used to pay in advance for a series which is unfortunately no longer available. This time had to pay $10.00 extra to have old polish removed! A 5 minute procedure at most. Usually it's part of the service. I'm already paying $55 plus tip for a regular nail polish Spa pedicure. Not even Shellac! It was not my regular person but that should not matter. Nowhere on the Trinity site does is show this as an extra charge. As a many years Trinity client I'm disappointed. I've always liked Trina, her staff and the service provided but felt I needed to warn clients to be prepared to pay big $'s. Costs more than my chiropractor or physiotherapist and I don't tip them! read more

I really remediate trinity eyelash extension!! The new member is a master of service! she had many years of experience and friendly mine so I satisfy with her and my eye look so beautiful I love it very much!! and it stays longer than other extensions and she really cares about my eye condition and even until after 3 weeks the eyelash still attached my eye very well Look amazing!!! read more

It's ok. Liked my nails but even though I asked for a manicure she didn't soak my cuticles or trim them which they needed. I thought maybe I had some how got my wires crossed and didn't ask for a manicure but at the end of the visit that's what I paid for. By then I didn't want to embarrass the young girl who did my nails. And by "did my nails" I mean took my old polish off, cut my nails, put new polish on Live and learn. read more

This review is essentially for just ONE member of the team, as I was only serviced by the one girl. I'd hate to name names here, so I won't. But, it's certainly something to think about: The team of girls were very nice and bubbly. My friend made it a point that I was particular about nails, so I could see my manicurist paying close attention to the application. She tried her best, but it still wasn't quite right. Mistake #1: she used so many strokes that it became bumpy after curing. The polish may also have been a bit old because it still felt sticky after curing. Mistake #2: she was digging and digging for the last few drops of gel polish left in the bottle. I didn't see that there was enough to cover my nails adequately. I quietly suggested that she should open a new bottle, "Down to the bottom of the bottle, are we?". She laughed, "Yeah, looks like it!", while continuing to scrape around the neck of the bottle for left-over polish. Needless to say, the brush was pretty dry while she was doing her 10-strokes-per-second application. Mistake #3: she neglected the tips of my nails. I had to ask that she do a swipe around the outer tip of my nails. She didn't even do them all. Just the ones I pointed out that were obviously lacking in coverage. Mistake #4: she left a glob of polish at the tip of one of my fingernails. I did not hesitate to point it out. How did she not notice that? I gave up counting mistakes after a while and settled for whatever it was. I had already taken up more time than the rest of my group, so I didn't want to make too big a fuss by continuing to nitpick. At the end of it all, my nails did not look like they had just been polished with gel. It did not shine like a gel manicure should; and it certainly did not feel like a gel manicure. I was hesitant in digging through my purse, as they so confidently suggested we do, for I could still feel the stickiness. Day 4 of wear and several little pieces of polish has chipped off my nails. The whites at the tips of my nails are all showing. I have not been doing anything particularly harsh with my fingers. As a matter of fact, I've been quite careful with them as I realize that it was a less-than-impressive gel manicure. The salon itself was quite neat and well-maintained. It's a fairly small space, but they manage to fit a few people in at once for manicures. They are not cheaper than other salons - $40 for a gel application. I didn't have the heart to express my grievances; however, I will politely decline a second appointment. read more

Came in for a waxing. Staff was very pleasant and helpful, although I felt like every chance there was for an upsell, another product was suggested. Had a Brazilian wax and upper leg wax. I've had them lots before, usually taking just under and hour - it took an hour and a half here, with lots of hair in weird places left behind. As well, she didn't wax the 'back', if you know what I mean, which was a surprise. I spent almost $200 here, and felt like I still needed to pay another $50 to get what I'd come in for. read more

Comfortable salon, polite staff, but terrible nail application. I went in for a bio sculpture gel application and can't wait for my nails to grow out so I can get them done somewhere else. The bio gel should be thin and natural looking. Instead my nails are of uneven thicknesses, and many of them look like pink pieces of excel gum. They do not look natural at all. By the second day, 4 out of 10 nails had popped off. They were really great about repairing them, but after leaving the salon for the second time, my pinky finger nail was unevenly applied and I had to go back to get it filed down. I decided that I didn't want to go back again in three weeks for my scheduled appointment , so I called to cancel and was asked what the reason was. When I explained the situation, the girl on the phone apologized asked if it would be okay for the owner to call me and to try and makes things right. I told her that would be fine, but I never heard back. It has been 12 days and I can already see my nails lifting again. I love the location of the salon as it is close to my home, but I will not be going back. I paid and tipped on a service that turned out to be a bust. read more

This place is my go-to scarring and acne facial treatments. My skin has transformed and I love how my skin feel now. The staffs are always friendly and professional, Linh and Trina always gave me great advice on how to maintain good facial skin. They also have promotions going on every month so it's always a deal. I highly recommend you check them out. read more

I had a great experience at Trinity. The staff was very friendly and greeted me right upon arrival. My facial was phenomenal and well worth the price. I would definitely go back again. read more

Went there for a brow wax. The next day there was four cuts on my eye lid from torn skin. Went back to complain and cancel my next appt and they told me to put some cream on it. read more

Ugh, I really wanted to have a good experience here. All staff was nice and greeted me upon arrival. I went to the spa because i had a wayspa giftcard, gifted to me a long time ago and i never used it so i thought i would try this place out for a shellac mani/pedi. First off i would've never paid the price of $125 (without tip) for this service as i can go to a nail salon and get it done just as good or better for $80, and i am not currently in a position to be paying for my own spa treatments as im currently switching jobs. I had a pretty good experience, the nails weren't done amazing, but they were done well enough for me to be okay with them. When i went to pay (with my giftcard i already mentioned when booking the app) the lady who was helping me said the number on the card wasn't entering so she ended up calling wayspa.. 30 minutes passes (i'm starving and wanting to go home as my services took more than 2 hours and i hadn't been home all day), and basically wayspa keeps directing her call to different staff and numbers and they end up directing her to a number that is closed for the day because of the time change. I end up paying full price for a service I would never have paid for and while this is all happening the employee is telling me they have had TONS of issues with wayspa giftcards... what the heck! I wish they would have checked the giftcard when i arrived or taken it over the phone first to check because again i was not in a position to be paying out of pocket for this service and would've never made the appointment...ugh. the employee told me to call wayspa myself and deal with them and they have been no help at all so i am basically now out of luck. Overall it just turned my experience at the spa to be negative because of their connection to wayspa and feeling like it should've been handled with better customer service (From both ends.) I understand things happen but now I just feel ripped off and unhappy with the service. read more

Came in for a massage with my sister, we got there 10 minutes early and were greeted by a lady in the middle of a manicure. Our appointment was almost 20 mins late which was very frustrating and did not add to the relaxation at all. I think the girls tried their best but for some reason I felt the whole experience was not worth the money. The room itself was very small and did not have that spa-like feel to it. I wouldn't go back for a massage. read more

I come to this salon to get my hair done and absolutely love it! Lindsay does a fantastic job and always listens to what I want! The prices are reasonable and I joined their VIP program as they have exceptional deals as part of it! The rest of the employees are always very warm and welcoming when I arrive for my appointment! read more

Was referred by my friend! Came in to have my nails done! Amazing service! All the Women were friendly! Class act service! Will definitely be making this my number one nail place! And will be referring all my friends! The women tending to my nails was very knowledgeable! I am looking forward to seeing how healthy my nails become! Thank you for the great service! read more

The staff are amazing! I always feel pampered when I go to Trinity! The products are good quality, good for you and ethical. They're always supporting products that give back to the earth or community. I've been getting my hair cut and colored there for a couple years now and I always go for manicures, pedis and the facials are amazing! I recommend the VIP card for a break on the prices :) Plus - coupons for free or discounted treatments! Anyway - I always get great service and I feel like a valued customer with Trinity. I'd recommend this spa to any of my friends looking to be pampered! read more

Great facial! Went in for a deep cleansing facial. It was one of the most relaxing experiences! The esthetician walked me through every step and told me which products she was using. They took my skin sensitivities into account and assured me during each step by letting me know the ingredients used in each product. Loved it so much I immediately booked for another one next month! Will likely add a massage as well! read more

The best girls nite, we girls all love your pedicures. The pedicure bar is perfect for girls night. The staff here is great, highly skilled and friendly. Thanks for an awesome birthday. Sabrina T. read more

I used to have my eyebrows waxed here fairly frequently 2-3 years ago, and I always thought they did a good job. I went back recently for the same service, and again was pleased with the service. However, while I was paying, the esthetician told me that she needed to see me more regularly from now on, and tried to push me to schedule my next appointment then and there. I found her attitude aggressive, bordering on rude. I'll decide when I need to come in next, thanks very much! The experience was such a turn-off that I can't ever see myself returning. read more

Great staff, they are friendly and always good service I Get my haircut, toes done, and eyebrows waxed as needed. Always professional and I'm always happy with the results. I've had a few facial treatments, rooms are small but still get the relax atmosphere. Only thing that makes it a 4 is the prices, I wish they were a little less. I'll continue to come and get pampered! read more

Unfortunately, my experiences have not been very positive, with the exception of a pedicure, for which both the service and the esthetician were great. Waxing - first time I went the girl was very slow, and then at the end she stayed in the room and started cleaning up while I gathered all my belongings...that has never happened before at any other spa. Second time I got my arms waxed, a chunk of wax wouldn't come off of my hand. After several attempts and rough pulling of the skin, she tried wax remover, but still no luck. After a few different "soothing" treatments were tried, I left in pain with a red and burning patch on my hand. I now have a lovely scar on my hand that won't go away. Hair - went in for their Dec "blowout" special - anywhere else this includes a shampoo, blowdry, and style, and nowhere did their special advertise that a "style" was not included. I had specifically booked the appointment quoting their special, and the stylist asked what I wanted done, I told her after blow-drying to curl it. When I went to pay, I was told that because a hot tool was used, I would be charged more than the $20 special...another $20+! The stylist should have informed me of this before switching on the damn curiling iron! So frustrating, they completely ripped me off. Needless to say, I will not be returning to this place for any spa or salon services, which is unfortunate, since they are right in my neighbourhood. read more

I had a full body massage by Ranio. She was unbelievable! She looks petite but is also very strong. She got right in there and gave me the pressure I am left craving after so many other massages. I felt amazing during and even better after. A patch of eczema -unshakeable by so many other efforts- completely disappeared afterwards. I haven't yet tried out anything or anyone else here; I was so happy I'm rebooking an exact repeat! Free parking in the parkade behind the studio. read more

I had a horrible experience with this salon, i came here in the beginnig of august with a gift card i purhased, the pedicure was nothing special and theydont have very many colors to chose from, after i paid with my gift card everything was fine and i left and went down the block to starbucks, i realized a couple minutes later that a staff member chased me all the way down to starbucks and accused me of not having enough money on my gift card, infront of many other people, so i came back to the salon and the lady realized that she was wrong. I have never been so embarassed before, will not be returning to this salon and the nailpolish did not even last that long either, compared to other pedicures i have recieved. This place is overpriced and i will be taking my business else where in the future. read more

I've been going to this salon to get my hair done since March and every time I leave I'm so happy with the outcome! I moved to Vancouver a few years ago and I've tried quite a few different salons downtown since that's where I live, but I was never truly happy with the result or the customer service I received. So glad that I found Lynsey! She's very friendly, knowledgable, and always makes sure that I leave satisfied. I really appreciate that she gives me tips and tricks to use outside of the salon to either make sure my hair stays healthy or for styling my hair since I'm completely hopeless when it comes to that. I've interacted with a few of the other staff members and everyone is always smiling and friendly. Definitely worth the commute to Burnaby. I would both return to and recommend this salon! read more

Friendly and skilled staff. Very reasonable prices. A great place for all your hair/spa/salon needs.

I personally do not know what anybody is talking about.. Guess they were in a bad mood or just way to picky but I absolutely LOVE Trinity Salon and Spa! It's amazing the attitude and treatments they have there, also the team of ladies that work there are completely and absolutely the best I've ever had in a spa. They are defiantly genuine and honest about everything, they aren't trying to cram bullshit up your ass to get you to purchase packages or anything.. Amazing, I highly suggest Trinity Salon and Spa 20/10!!! :):):) read more

Such a high standard salon and spa! Everything from the decor, employees and equipment was chic and classy! I got my bangs trimmed here a while back, and they looked amazing, especially because the girl took her time perfecting them! Also got some waxing done, she was gentle and made conversation so it wasn't awkward at all. Only downside is that it's kind of expensive, but well worth the money! read more

I was visiting Vancouver for a week and just needed an escape from the hustle and bustle of everyday life. My friends recommended this small little spa and I was hesitate to go. But they often say "don't judge a book by its cover" and I couldn't agree more when it comes to describing this spa. The space isn't the biggest, but the layout and flow makes for an intimate and comfortable experience. I had a pedi followed by a full body aromatherapy massage and for 90 minutes I was in bliss. I highly recommend this amazing place to anyone who feels the urge for some R&R. read more

Trina, Linh and Lynsey are AMAZING! They provide services that make you look and feel amazing. Most recently I had a facial that felt incredible at the time but the next morning was like I had new, beautiful skin. And I always have my hair cut and coloured here by Lynsey. She does a fantastic job and always goes the extra mile to make you feel and look great. Thanks to all the ladies at Trinity! read more

The staff at Trinity are exceptional! They go above and beyond to make your experience very enjoyable. I love the new Men's Invati collection from Aveda. It smells great and doesn't feel greasy on the scalp. I already notice a difference after 4 weeks! read more

Unfortunately, as much as I like the waxing lady, the other services I have received have been sub-par. For one, the front of house is cluttered and not relaxing. There was also nothing to read, no pillow to sit on and the TV was playing the same Aveda commercial over and over again on a loop. The price for a pedicure with regular polish was $55 + tax which did not include a massage chair either. The pedicure was not expertly executed with dead skin and rough edges still hanging about after polish. The poor woman next to me was paired with a very green, under -educated estetition that could barely figure out the difference between the alcohol and acetone. I would love if they would hire people with experience as the one time I got my hair lightened there, it was such a disaster the lady let me leave without paying. She had no idea how to mix bleach and could barely apply it to my pixie length hair. I actually ended up having to shave my head because of it. I'm not exaggerating here. Please Trinity - up your game. read more