Great shop. Customer service very attentive, nice clean interior. Not many places will take you late in the afternoon on a Friday and get you turned around fast. Employees are always looking to save you money and get you back in your car quickly. Free Ubers are offered as a ride home too if you have to leave your car there. Techs are communicative and understanding. Overall great first experience with this shop and will return. read more

Awesome customer service. Had front end issues while traveling. These guys got my truck in and repaired in just a couple hours. HIGHLY RECOMMEND them. read more

Went in for an oil change and was shown that the transmission cooling lines were leaking. So I gave them permission to get new fittings. Then they said it needed new lines because they couldn't get it to stop leaking. After that I took it home and it was leaking. So they tried again but they didn't fix the leak. But someone loosened a AC line because after their second attempt at the transmission leak, On the 3rd time I spoke with the owner and they claimed that they didn't know how the AC leak happened. I got a full refund for the leak they couldn't fix. But it won't help fix the Ac leak they created. read more

Great people over at Trinity Auto Haus! They helped me out big time with diagnosing my 1997 camaro ss. Great honest technicians.

There was a warm welcoming voice in the other end. She very kind and gave me a ride home and picked me up when the car was ready. Turned out to be a warranty issue, just a charge for diagnostics and off to the dealership it was. Everyone that I met was so polite and knowledgeable. I would send my mother there and know she would be taken care of. Kindness and Honesty are their main characteristics. read more

I am a student at Baylor, but I am from CA. After my dad and I drove my car to Waco, I noticed some issues. He arranged for me to take it to Trinity Auto Haus. From the second I walked in, everyone working there was great. Bailee was so kind in person and over the phone and she explained the issues that my car was having in more basic terms that I could understand. I even was given a ride home after I dropped off my car. I highly recommend Trinity Auto Haus. read more

Definitely the worst place. My daughter got her car there for some repairs and first they charged her $131 to do a diagnostic then they charged another $131 to do a diagnostic of the reason she got the car on the first place. After they send the exorbitant prices we agreed to some work, when she got the car back they charged the same labor prices for work they didn't do. Not until I called to complain that they change some of the prices. After a through inspection from another mechanic we found no signs of electrical damage that they were claiming. Definitely I will not recommend this place and if you go there doble check your bill. Chance's are they doble charged you for the work they read more

Picked up a screw in my tire while out shopping and I was so thankful my tire light came on right down the road from the shop. Nice and clean lobby. Everyone was Very nice and helpful at front desk. They quickly repaired my tire. read more

Had my vehicle taken here twice. First time it was "fixed" last year in 2022 only to leave me stranded a few weeks later and to come back to get it fixed again. This year 2023 I spent thousands of dollars on the manager guessing on a fix only to cost me more and more money in the process. I have to say if u need a good mechanic go somewhere reputable and knowledgeable. If u want parts replaced while guessing come here and they will gladly exploit your wallet. On there follow-up survey phone call i even reported to lady it wasnt fix and was still making a noise and never got a call back after that. I think the manager diagnosed the issue wrong from the start and never could find an fix. Anyways dont bring your vehicle here for sure unless u want your money thrown away. read more

I am very disappointed with this business. I dropped my vehicle off for a service and as I returned to the business, I saw employees searching through my vehicle and going through my personal belongings without my permission. I am very disappointed!! This is very upsetting and disrespectful. This was my first time at Trinity Auto Haus in China Spring, Tx and it will be my last. Initially, I had brought my car in for a flat tire around 12:40pm. As a read on the door "lunch hours were from 12p-1p." Respectfully, I parked my car, locked my doors, and waited to return to the business until it opened from lunch. I returned to the business at 1:05p, thinking that I gave employees enough time to return from lunch. As I am driving up, I see from the road a lady going through my car with my doors open and the hood of my car is up. I instantly hit the panic button on my keys letting them know that "this is my car and that I see you going through my car without my permission." As I approach the business I asked the lady "ma'am what are you doing and why are you going through my car? How did you even get my doors unlocked?" Her response was that "my car was parked at the shop and that usually when someone leaves a car, they normally leave a phone number or an extra set of keys." I then begin to ask, "so that gives you the right to unlock my doors and go through my car without my permission? I told her that the business lunch hours were from 12p-1p, I returned at 1:05p. 5minutes after lunch hours to find someone going through my car, that is very disrespectful. If someone would've walked around my car, they would've seen that my car had a flat tire. She instantly told me to "get my car off of her property" without eve asking anything about what service that I needed at the time. I told her that I will gladly do so and I drove my car with a flat tire to the nearest store. I am very disappointed with this business and would advise anyone to choose another car service provider to go to. I felt that this was very unprofessional and disrespectful. read more

Bailee and Gary kept me in the loop with the repairs to my car. I had AC repairs and alignment work done and everything worked out well. Very professional and courteous! read more

Absolutely impressed with the shop. Every employee was extremely kind and knowledgeable. The turnaround time was a fast as could be. It's usually difficult finding a shop i trust with my modified Jeep however, there is nothing I wouldn't trust them with. 10/10 recommend to anyone! read more

I have used both locations, I now primarily use the China Spring location, Go see Carl, it is so hard to find honest shops these days, you go to the dealers and feel or actually are ripped off or overcharged. These guys do quality work, at reasonable prices and don't screw you. I wish they were alittle more proactive in add on work like hey you may want this additional service but it is a fine line in being proactive and doing what the dealers do so I can understand their approach. They handle all brands, they have worked on my BMW , my Ford, and my Chevy which was actually built in Australia... never had any real issue. They are friendly and courteous read more