Easy to work with Amy. So happy with my new clean garage floor. Luis and Olivar did an…read moreexceptional job. Arrived on time, kept everything neat and cleaned up afterwards.

Having our garage floors epoxied has been a life-long dream of my husband and a "neat-o" kind of…read morething for me. We reached out to several companies, but Jason at The Carolina Floor Project was the most responsive and customer-oriented. His pricing was good and he was able to fit us into a super convenient time frame on short notice. Being a locally owned business was a plus for us too. We canNOT wait to enjoy it for years to come! Thanks Jason!

If you enjoy having no access to speak to a human being in their office, being forced to schedule…read morean appt online, receiving multiple texts and emails confirming the appt, and then nobody showing up and zero communication from S&M or a way to contact them, then this is the company for you. Plan your day around their sophisticated scheduling system and then be hung out to dry. That seems to be the S&M way. There is zero chance I could recommend this company. Shameful customer service.

Loved the quick and personal communication with Vanessa and Gregory. I was incredibly thankful to…read morebe able to schedule a visit online via a scheduling service. We had our gutters completely replaced, leaf guards installed, and downspouts installed. The team showed up on time and got straight to work and finished the job in a timely manner. Vanessa and Gregory came by at the end of the day to make sure we were satisfied with the work. Overall, a great experience. Highly recommend!

Matt, the owner. Is disrespectful and "always out of town". We were quoted for a deck remodeling…read moreand a screened porch. Told it would take 6-8 months. 46 months later it was finished. I highly recommend you keep looking. His crew (the builders, did do a great job), but the unprofessionalism of Matt is the reason I leave this post. I have the screenshots of his texts to me and my wife. Oh, and don't let him use your outlets, if his crew blows them he will question them to begin with.

Hey this company did a screen porch for me and it turnd out great definitely would recommendread more

NOCA was great to work with! Responsive, timely, and quality work. They replaced an…read moreabove-refrigerator cabinet for us. After the first consult, NOCA helped identify the type of cabinets we had from Home Depot (installed before we moved into the house). Then, we scheduled the installation for a few weeks out. We communicated between the consult and installation to make sure everything was on schedule and they arrived at the appointed time. They were able to remove the existing cabinet without damaging the surrounding area and could reuse the trim we had before. I was happy with how communication flowed on the installation day and the worksite was tidied up before leaving. Highly recommend!

We ordered our counters from NOCA for a kitchen remodel. Serhat was very helpful and guided us…read morethrough the process to a successful install. The installers were skillful and helpful.

We hired them to dismantle an existing walkway beside and behind the house and create a new one…read more WOW! It's so beautiful and structurally sound. These guys are so easy to work with. The owner Dave, was able to make our somewhat hazy dreams a reality. Site manager Terry is knowledgeable and friendly. The staff are considerate of our property and friendly. We couldn't be more pleased.

"A wonderful experience, a beautiful outcome"…read more I hired them to replace several timber retaining walls and re-gravel my parking area. It was a wonderful experience start to finish. David deftly solved a major logistical challenge (getting product down a steep hill with no vehicle access) and had great ideas not only for wall design and erosion control but enhanced functionality elsewhere on the lot. Project manager Terry was very responsive. The crew was highly skilled, with excellent attention to detail; I couldn't have asked for better. The result was much more than stronger retaining walls, it was a transformation: new pathways and garden areas, greater curb appeal. I've gotten a lot of compliments, some calling it "a work of art". I heartily recommend 2D Pros.

Horrible experience. Basically I was told the wrong sink size for my cabinet. I was also told my…read morestandard size 36 inch cabinet which had water damage on both the floor and wall could be repaired, the doors could be modified, it would be modified and the gaps would be filled in with would pieces. When I mentioned it would be less expensive to replace and my concern about mold. I asked for a refund of my deposit and was told corporate needed to approve it because he had been paid. I called corporate and this is a franchise and the franchise owner needs to issue the refund. I have filed with the better business bureau after receiving this voicemail. "Hey Molly this is Mark with kitchen tuneup hey I just got off the phone with my corporate folks just understand the new a a contractual agreements _ _⁠_⁠_⁠_⁠_⁠_⁠_ with our new um new owners and and I'm not shell the deposit is nonrefundable but you have they give you 90 days you know just in case you go decide you want to do it um you know however that that is up to my discretion how long that is so say yes LOL I'm gonna have to wait till August September whatever on we you know we can put you on the calendar um I think I'm gonna be able to find work next week I got somebody just today that's got a a a a couple... Next week that I may be able to possibly _⁠_⁠_⁠_ I really really you know I want to work with you so but I did have a phone that's why I want to call me I don't see why there's any reason you know you might want to get a new cabinet but you know with everything going on we can still paint your cabinets and do the cabinet in front of the front of the sink just the way it is today and then when you decide to get the new cabinet you know and if you want somebody else to install it fine if you want us to install it fine um and we can get the doors off of that new cabinet that you get and a week and then come out all agreed to come back out and repaint that and a take the doors back and repaint the box so that they all match in so give me a call to discuss and you know I know you're a little stressed out yesterday so um hopefully you know you were able to take a couple breaths after I left I can get on the want to I didn't want to frustrate you anymore so but when you get an opportunity give me a call but obviously a you know if you want to move for like I said let me know I need to know by today because I got a pick the doors up Thursday because I have a guy that comes out to me I have to let him know so please let me know the best number to reach me is on my cell phone The crazy thing about this is in my home he said I already got paid. I can't issue you a refund. I'll go to corporate for you and see what I can do. I called corporate after he left and was told he had to give me the deposit back. I just want my deposit back. I already had to cancel a plumber, an electrician, countertop installation and tile and paint. Please return my deposit and let me finish my project some where else.

I am so late on posting a review but better late than never right! I cannot say enough great things…read moreabout this company, I had scheduled a couple of estimates when we moved into our new home but what made me choose kitchen tune up was the fact that they were affordable and their salesman Tim was on time, very knowledgeable, great to talk with, and you can tell he was very confident in what they do. I love the fact that it's family owned cause I think it's great to support small business around our area. Mark, his son Blake and their family friend ( please forgive me I forgot his name!! :( ) were outstanding, they were always always always on time, very clean, very detail oriented, and were so patient and kind when my kids would ask them all these questions while they worked lol. The kitchen cabinets/ island turned out more amazing then I could have imagined. Thank you guys so much for doing such a wonderful job and making my dream kitchen for this house come to life

I was completely taken aback by how CCKB handled our installation--and the customer service was…read moreeven worse. If you want the short version: unless everything goes perfectly, you're risking your hard-earned money. Keep this in mind, I spent over $5,000 for a countertop and was provided something incorrect, and was mocked for thinking someone should apologize. If your installation is straightforward, you might be fine. But if anything--anything--goes wrong, be prepared. CCKB takes zero personal responsibility and will deflect blame onto anything or anyone else. Some background. ~15 years ago, I worked in the kitchen and bath industry. I'd heard some rumors about CCKB back then but never had much direct experience with their work. Fast forward--I was referred to them by a remodeling company. I hesitated, but decided to give them a shot based on the referral. Also worth noting: I've been involved in over four dozen kitchen installations and personally built eight wood countertops. I know how to template, how to handle out-of-plumb walls, and how overhangs work. I'm not a random customer. We had a single slab of honed quartzite, very specific design specs, and a setup that was 100% ready--walls, cabinets, and layout. During templating for the makeup vanity, it was even noted that I requested an extended overhang on the left side (near a doorway). The right side was bordered by a tall pantry-style cabinet, and the back edge met a wall that was out of plumb (which we all knew going in). What showed up? A completely botched countertop. The right side was cut at a ~15-degree diagonal--shorter in the back than the front--leaving a 7/8" gap where the counter should have been flush with the pantry cabinet. Think of a rectangle with three straight sides, and the fourth side hacked at an angle. To be fair, the installer did the best he could but neither him, nor the installation manager offered any recommendation on how to fix it. They originally offered to cut the finished left end, but neither my contract nor I could see how that would fix anything. The suggestion to fix this, came from me. After measuring the angle, there was only one way to fix the gap "Scribe it to the cabinet" just the way the template should have been done to begin with. So, he cut off the angled portion (with an impressively steady hand), but we lost the overhang we had designed. I told the install team I wasn't happy, and then, silence. No call from CCKB--just an invoice. When I finally called, I spoke with someone who I believe is a co-owner. She kept insisting the issue was due to the back wall being out of plumb--totally missing the fact that the actual error was on the side, not the back. The template and CAD drawings showed the measurements she said and the mistake was "the wall being out of plumb"; however, after speaking to everyone NOT associated with CCKB, the mistake was clearly the cut. I tried to explain calmly that this wasn't about the wall--it was a simple length measurement along the side. She repeated herself again, ignoring the facts. I finally told her, "I don't think you understand what I'm trying to say." That's when she laughed at me. Loudly. Mockingly. She then snapped, "Okay, what do you want?" I said calmly, "I don't think I should be charged full price." Her response? "Fine. I'll give you $200 off." I told her I appreciated the gesture, but what I really wanted was an apology and some accountability. Instead, she laughed again and said: "What do you want me to tell you? That you're right? Ok, You're right! *mockingly* I'm sorry, you win! Does that make you feel better?!" I was stunned. Her tone was completely unprofessional and condescending. I told her I just wanted acknowledgment of the issue, and an apology would have been nice. Let's be clear: the only reason this install was even usable was because I guided the installers on how to fix it. The installers had no plan. Bottom line, every company makes mistakes and I believe that's human. But how a company responds to those mistakes defines its integrity. CCKB failed that test completely.

Just had my kitchen and bath remodel completed today with Carolina Custom Kitchen & Bath. They did…read morea fabulous job from A to Z. I am very pleased with every aspect of the job from ordering through installation. I highly recommend them for your solid surface counter needs. Next, the plumbers! Dan S.

I used Southbound to install a new door and some electrical work (a smaller project for them, I…read morebet). They were extremely experience, organized, and responsive. Their quote for the work was competitive too. I was impressed by their work and how much care they put into the work (especially carpentry done by Wade) - and that was only reinforced when the city inspector was impressed too! I'd highly recommend Southbound, and have already done so to my neighbors.