We attempted to do a Tour of the Models. On Sunday May 21, 2017 at 4pm. The guard at the gate was very nice & helpful, she gave us a pass & told us where to go, basically follow the signs. But helpful & nice.
Get to the base of the model of homes place, where you have to sign in. Ladies were nice at the desk, signed in, got a bottle of water, waited 2 minutes for our tour person.
Bill or Bob, I don't remember his name, He went over a brief about Trilogy and that it's an ACTIVE lifestyle community & ALL the things you can do and what they offer, concerts, cruises, hot air balloon rides, etc. Stated there were 25 model homes to tour.
Asked us some brief questions. We were looking for ideas for family members moving in state & already here, and to just take the tour. We are also of age to qualify, but really just wanted a tour to see what was offered.
Our tour seemed to have gone down hill at that point...Our tour guide couldn't seem to get past a certain part of my husband's parents might wanting to come out here to live, They would be 89/90 and he couldn't justify that. My mom (60)who is/was interested didn't want her info passed out & we gave our info, and as I said take a TOUR. Regardless of who it's for, family or not.
He was clearly stuck on the 89/90 age limit. He showed us a few things but basically said your parents might enjoy this, or at that age not, we have this but um, at that age no.
Who cares about how old everyone was, there were other people interested in this tour. My mother & ourselves.
At this point the guy was being a complete loser and VERY RUDE. He clearly was NOT interested in going on a tour or moving forward, he lied & said we are closing soon, we can do a quick drive through the area.
He took us on a golf cart tour that was suppose to see a model or 2, that never happened. He whipped his golf cart all over the place, more like we went on a roller coaster ride with a bad driver. Never once a hold on, he didn't SLOW down, before making the turn, just whipped through them. drove past a few house HE assumed we would like, Told us to look closer to where we live in Buckeye, try at Pebble Creek or somewhere else. He didn't feel our family would be good enough to be out here.
We tried to ask a few questions. Which got rude answers back. "So, Trilogy is in Vistancia right?" "No." "What do you mean NO? It's trilogy in Vistancia." "No, how I see us is ROME, & peons out there." They other communities are NOT Trilogy, we are NOT Vistancia.
We are the best of the best, the rest don't matter. This is a different world here vs out there." (um, your not Beverly Hills and they treat people better then I was just treated)
We get the Rudest person to not even give us a tour, talked down to us, didn't see 1 model home, drove erratic through the neighborhood. REALLY?
All because you think someone's 89/90yr old family shouldn't live here or is welcomed. So, example, if We were interested in the community, our 90yr old relatives couldn't visit because you think they can't do anything. My mother was very interested in this community but after we told her what happened she wasn't interested.
I have never been on such a bad model home tour before.
Don't you want to show off your community and have people state what an excellent tour they had & tell ALL their friends?
Nope, instead all my friends will know that you clearly base this on age & who YOU see would fit into their community. We are not good enough.
So, how did my experience go of seeing 25 model homes? It didn't. I didn't see 1 model home. read more