Omarion did a fabulous job on explaining what he was going to do and made sure we knew when it was safe to go out cuz of my grandkids and my cat! He is very knowledgeable about the product he was using inside and outside the home. Thank you for a job well done! read more

Great sales and service. Kade provided the initial sales service. He was very cordial and informative, with a no-pressure sales approach. Hayden did the actual service. He was very thorough with the application and areas. Very personable and informative as to what he was going to do then following up with what was done. Highly recommend Tri-Guard-Caldwell, ID read more

Tim M. did a great job at servicing the property today. He addressed our needs and was very professional.

I'm having a similar experience. They never want to let you cancel and insist that you signed a contract which allows them to charge a fee when you cancel and the next appointment is set. The never even let you know an appointment is set up until you call to cancel. Then they keep calling you over and over to convince you not to cancel. It's like canceling a gym membership. Impossible read more

I had TriGuard for pest control this past year (2025). After their first application I couldn't even tell that they were at my home. After their second application the cobwebs were so thick I had to power wash them off my house and rake them out of my bushes. I called and canceled my service but this fell on deaf ears. The only thing they are good at is billing. Even with my cancelation request they continued billing me for the entire year. I will NEVER do business with this company again. If it was the Boise franchise, not the Caldwell I apologize to the first. Regardless, their product is worthless. read more

Sticky Fingers contracts, read that fine print. Changes suppliers without notice. After 3 "free" reservices they could not get the job done. Able to remove my ant problem in a week on my own. Vet confirmed my dogs got sick from pesticides that were "pet friendly." read more

This company is amazing ! Our yard was "infested" with aphids! Our previous company did not spray for aphids. Triguard came to us. Justin immediately looked in our irrigation box, and found hundreds of black widow spider eggs, they also went into our crawl space and saw a brown recluse and remnants of rodent activity . This was all as a courtesy to us! We were very impressed!! They also offered to give us a free inspection under the house, with Quick Dry Restoration, they. came out the next day and found several areas where insulation had fallen and several areas on the ground needed attention! Triguard came out the next evening , yes i said evening, to spray in our crawl space as well as our entire yard! We are so impressed with them , as well as Quick Dry Restoration. None of our previous pest control companies have ever gone in our crawl space before!!! read more

Kenny provided excellent pest control service from start to finish. He arrived right on time, listened carefully to our concerns, and took the time to explain exactly what he was going to do--and followed through on everything. His professionalism, clear communication, and thorough work gave us confidence that the job was done right. Highly recommend their service! read more

I have been using Triguard for the past few years and have never had the spiders around my home under control. I went to cancel my service today and the person who answered the phone told me that I had to call 30 days prior to my next service or have to pay the service fee of $120.00. My appointment is at the end of the month, so this should have been enough notice. It was never in my contract about a cancelling service time period, so there's that. These people are rip offs! My recommendation, don't use Triguard. If I could give them a negative 10, I would. Will never do business with this company again. read more

Noah was on time for our appointment, polite, informative and professional. He quietly went about his job and informed me when he was done as well as what I could expect next. We are very happy about the work done. read more

If you want to be provided a great sales pitch, and then be less than satisfied with the service provided then this is the service for you- good luck!! read more

Noah came out and did our initial service today and was nothing short of a true professional. he explained everything from start to finish and he did an extremely thorough job inside and out! definitely would appreciate having Noah back in the future! read more

- Disappointing Lack of Transparency and Customer Care We were initially quoted $99 for pest control services, which seemed fair. However, we were never informed that this was part of a year-long contract or that additional charges would follow. This lack of transparency felt misleading and dishonest. When we reached out to express our concerns and explain that we were not made aware of any contract terms, we were essentially dismissed with an "oh well" attitude. There was no effort to make things right or even acknowledge the miscommunication. I'm leaving this review not out of frustration, but to warn others to read every fine print and get every detail in writing before agreeing to services with Triguard. Clear communication and accountability matter, especially when dealing with long-term service agreements. read more

DISHONEST. Totally scamming people. The salesman failed to inform me that I was signing up for a year contract. Fortunately I was able to cancel in my 3 day cancellation window. Now they are charging me full price for their "discounted" service because I cancelled for their dishonesty. They never call you back forever. This company scammed people all over in our neighborhood and am not the only one who this happened to. If you value honesty and respect from a company, don't use them. The fact that they didn't take responsibility for their salesman's failure, and continued to charge me more than I was originally quoted is VERY telling about their integrity. Basically they said "we made a mistake, but we are still going to make you pay for our failures." As a fellow consumer who values honesty and integrity, I HIGHLY DO NOT RECOMMEND them. Save yourself the hassle and dealing with them. read more

TriGuard Pest Control - Pest Control Near Me

I needed any control, also wasps killed. Bo was great. Very personable, explained what he was doing, and went to work right away. Very professional . I give him 5 stars because that's the highest. Thank you. read more

Do not use this company. Their sales people come around at all hours of the night with no soliciting permits and or identification. They ignore the no soliciting sign clearly above your doorbell and They hard sell you. Constantly change their price and stick their Foot in the door to prevent You from closing the door regardless of how many time you say no thank you, I'm not Interested, I already have pest control and more. Very unprofessional and irritating. read more

WARNING: STAY AWAY FROM THIS BUSINESS. PLEASE READ MY ENTIRE REVIEW IF YOU ARE CONSIDERING THEIR SERVICE. While their technicians did a good job, TriGuard's contracts and business practices as a company are predatory, deceptive, and I believe contrary to FTC rules. I signed a contract that I thought was for 12 months (states such in large print right above where you sign), but they have hidden in the small print what is called a "Negative Action Clause." Basically, if you don't specifically reach out and cancel your service (that you may have thought was one time, 12 months, or whatever you thought you were signing up for) the service continues forever until you specifically reach out and cancel. Oh and when you do try and cancel, if they have a service "already scheduled" within 30 days, they will demand that you pay a cancelation fee "per the contract." The contract which they have deceptively written to hook you into this exact scenario. If you are interested in further reading on why their current contracts violate the FTC rules, check out the Code of Federal Regulations, Title 16, Chapter 1, subchapter D, 425.5, which governs consumer protection laws regarding subscriptions and negative option programs. TriGuard should have a section in their contract the specifically and separately goes over the automatic continuing of their services that you specially and separately agree to via a signature, initial, checkbox, or similar. But they don't have this in their current contracts because they are exactly the kind of company the FTC tries to protect consumers against. I would urge anyone to run away from them as quickly as possible and if you are reading this and you have been treated similarly, I'd urge you submit a complaint against them with the Attorney General's office of Idaho and the FTC directly, they both have easy to use online forms. read more

Imani did a fantastic job. He was very prompt, knowledgeable, personable, and thorough. Great price.

Noah did an amazing job. Great company good price. Give them a call they will help you out.

Technician showed up on time, very polite and thorough service call. We had wasp nests in our eves which they knocked down and treated the areas. Applied granular insecticide that's safe for pets. Sprayed around the foundation of the house. Overall great experience. read more

Noah and Jacob were helpful and polite for our first treatment this Spring. They even helped take down an object that had gotten stuck on our roof while they were treating up there read more

Scam, scam, scam. Quoted wrong pricing and when I called to inquire was told "oh well" and you will be charged an astounding cancellation fee. DO NOT SIGN UP WITH THEM.... read more

Stay clear of this company!! They treated my house several times and it's like they spray water cause nothing seemed to die

Very pleased with his company. Punctual efficient, they did a great job. I highly recommend them.

I really enjoyed everyone on the TriGuard Team. I think they do a very good job in managing pest control.

By far the worst Pest Control Company in the area. They have so much turnover and hire any idiot off the street who have no idea what they are doing. After over a year with them, I can say, they also have the worst customer service. Literally sign with anyone else for Pest Control. read more

I asked Triguard out to help establish how mice were getting into my home. They sent a very young tech who effectively just dropped some traps but couldn't help identify the intrusion point. So I called and asked them to come back out and send someone more senior. They refused to do so without paying for a second visit. I declined. They sent me a bill for $150 and I begrudgingly paid it. Weeks later they sent us another bill, now for $450! I replied to their emailed invoice asking how they could justify it and explaining how terrible our experience with them had been - this was adding insult to injury. They completely ignored my emails and instead recently sent us to collections, so now I have to deal with that. Probably the worst experience I've ever had with any company. read more

Great timely and thorough service! Excellent Pest control service at a fair price. Especially important this time of year!

Do not open your door to waste your time with poor service and bad customer service, false pricing and contracts they charge you for after you have fulfilled your 1 year scam. Please do not support companies that dont take care of thier customers and just take your money without servicing your property. read more

We signed a years contract for services from TriGuard Pest Control in Boise ID. We were not happy with the service from the beginning, however it would be more to cancel than to fulfill the contract. When the second to last payment was made, I was asked if I wanted the card info saved. I said no, we only had 1 more service and then our contract was fufilled. The last service was done, we paid and said please cancel. We received another bill for another service, which TriGuard will not waive because it is not in their notes that we asked that it be cancelled. The tech that came this last time knocked down 2 wasp nests and left the nest and the dead wasps on the ground. Horrible customer service that they are not taking the customers word for what was said and stating that their employee is right read more

Warning, do extensive research about this company. They sent someone to our house without us signing a contract. We tried calling and never received a call back from the Manager/Supervisor on what happened. They spared my house with a chemical that we don't know. So again be careful. read more

I recently switched from Green Guard to TriGuard. I'm very happy I did. On the first service they took care of a wasp problem that I had asked Green Guard to handle. Green Guard implied they had resolved it, but I noticed immediately they had not. Thanks to TriGuard I no longer have the wasp problem. The second service call was also very impressive. I noted that they treated my entire home and yard area, while the other provider only treated the lower portion of my home exterior. The technician was very friendly. They are comparatively priced as well. read more

I agree with the other reviews about not disclosing details on the contract and cancellation, even when they are asked. You can't cancel until a full year then have to give them 30 days written cancellation, but that's in the fine print. They won't tell you that when you're signing up. Also, had to spray the hornets in one spot myself after having them out for it twice. read more

"No soliciting" sign on my door. He rings my doorbell anyway. Twice in one day. City code says you must honor "no soliciting" signs. Since you don't care, you get a negative review. He is selling scam contracts for pest control. read more

TriGuard Pest Control - Pest Control Near Me

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Stay away from TriGuard. Per prior reviews, bait and switch, lack of disclosure on details of the contract, excuses from management, deceptive marketing tactics. AVOID! Don't get burned like I did. read more

Justin McCrae knocked on my door and offered their pest control services. He recommended we try up to 6 appointments to get the "full effect" of their service, but we would be month to month and could cancel at any time. Which sounded great because we were not looking for long-term service, which I informed him of. Fast forward about a week, and I get a call from an account manager asking how our initial service went. He then informed me that we were in a 24-month locked in price, which included a contract. I informed him that that was not what Justin said and that we would be canceling. He told me I could call the regular line for Trigard. So that is what I did. Since then we discovered they stuck rodent bait next to the foundation of our home (instead of the fence line as they said to prevent mice from entering due to the surrounding construction) which has since attracted gophers to our property. We are in the process of self eradicating these gophers that are destroying our yard and garden beds right next to our foundation. When I did call to cancel and inform them that their salesman lied to my face and signed us up with a contract that we were told would be month to month, and has created a rodent problem on our property, all they could say was "that must be frustrating" and offered to lower the contract to a year but they still needed to come out. The girl sent my account to their cancelation team and promised me that there were very detailed notes on the account so that we could have this resolved without issue. Come to find out, there were hardly any notes on our account, which to them means that I never reported any of this to the 3 other people I'd spoken with before. The agent, Dan, informed me that my account is now currently under review to see if there is anything that can be done with the "validity" of our contract to cancel our services. I know this was a longer review, but if the company is going to be shady to lock people into contracts without their consent and go out of their way to create pest problems in people's homes, I hope anyone considering going this with company will look the other way. Their people seem nice, but do not do business with this company. They are dishonest, uncaring, and truly only out to profit for themselves. It will never be about you, the customer. Edit to add update: After receiving an email letting me know the contract was valid because my "situation has changed" (actual verbiage as per the email- "We understand that situations may change, and circumstances can lead to the need for account cancellations.") I called again to dispute this. Nick called me two weeks afterward to offer me a one year cancelation, but I could not waive an involuntary contract regardless of the situation. He said because I opened the contract 11 times before official review (I opened it to show my husband and to talk to the agents to fight this), that showed them that I understood and agreed to the contract. He also told me that I must've brought in the gophers that are destroying my backyard because their bait only kills rodents. When I explained that a gopher was a rodent and the problem started the day AFTER the bait was placed, he pushed it off as coincidental. He said I could say whatever I wanted about what happened but basically it is my word against theirs and I couldn't prove that the tech lied to me about the contract, so I can have a one year contract or cancel with a one year contract. $420 worth of bullshit from this company. And Justin is not seeing any sort of repercussions outside of not getting paid for one sale, so said Nick, the cancellation agent. DO NOT EVER SIGN WITH THIS COMPANY. THEY ARE OUT FOR PROFIT AND WILL PROTECT THEIR EMPLOYEES WRONGDOINGS AS IF THERE WAS NEVER ANYTHING WRONG AND YOU, THE CUSTOMER, IS THE ONLY ONE THAT PAYS FOR IT. read more

The service technicians have always been amazing. It's the company that has their heads up their ass. Was on a quarterly service. They post your service date on the website so you know exactly the day they are to show up. I had my gates open for the service day and no show from Triguard. Following day looked at the website and they changed my service date to the next month, an entire 30 days later. I called Triguard and they said they reserve the right to change the service date. But 30 days later, give me a break. They were nasty to me on the phone so I said " you know what just cancel my service". Well I had to write a personal message to them, she could not do it over the phone. This service was to be my final quarter for my 1 year obligation and I planned to continue but as I said they were rude on the phone. A few days later I received a $95 cancelation charge because you have to cancel within 30 days of the next service. Well heck, they were 30 days late to do my service so what gives? Anyhow these people suck, not the technicians but the dipshits in the office. read more

Do not waste your time with these scammers. We purchased the quarterly service. Unfortunately, we were "forgotten about" which one of their customer service representatives actually told us when we called to ask why we haven't heard from them or seen them in four months. They sent somebody out a few weeks later, then pushed the next service an extra month out. I called to cancel the service, and was told that i would still be charged $110 dollars for not giving them a 30 day notice. I was told that in the contract, they have a grace period of 90 days to service the residence. Horrible customer service.....read the fine print so you don't make the same hundred dollar mistake i made! read more

Love this company!! Great service I no longer have spiders!!! Perfect customer service-I saw ants in my kitchen, I called they are sending a technician back out. I would highly recommend this company!!! read more

I explained I wasn't home on the last service I asked to be rescheduled for late mid to lat November. I did this so I could give the crap 30 day notice of cancellation. I was lied to about my 12 month contract being informed it was a 50 dollar fee for the treatments not 135. I stayed for the 12 month contract. I was never call to verify that I wanted to stay with this money gouging company once my 12 month was up or how my experience has been so far. When I went to cancel I was informed that no matter what I was getting charged the 135 dollar with it without the treatment. I also informed them I couldn't afford the outrageous cost. I was informed that I could set up a plan to pay it off. I don't know what part of can't afford the payment they didn't understand but I still can't afford it. I don't want it and I don't appreciate being lied to or bullied because this company wants to make a buck off some who can't afford it. Now I have an invoice for 135 dollars they still expect me to pay for a service never done. After many emails back and forth they still are forcing me to pay for something I don't want, I can't afford and I not actually going to have done to my property. They also lie a lot, they say it's 135 dollars for the treatment then in an email I'm told the fee is for administrative and processing costs. In the very next email I'm told that the fee is for getting me on the schedule and because they pre buy the chemicals for my house. This company is unprofessional and unethical. read more