I bought a stihl chainsaw in April 2021 from them. 2 year warranty. The other day I couldn't get it started. Called Triebolds and they stated yes its under warranty however if it's a fuel issue it's not covered because of the crappy gas. Six work days later (not including Sunday for 7 days) they call me back and said the saw was flooded. They said they worked on it the seventh day. Go to pick up the saw and they want to charge me $$$ for "drying out the cylinder"!! And thats after I told them I had the plug off and was changing plugs! Come on man, really!? Ron was pissed that I questioned the $$ charge and pretty much tossed me my saw! Never buying new or servicing at Triebolds again!!! read more

They are nice, but not particularly competent. I had a very frustrating experience with this place. It took 20 minutes to get me a single spark plug. It wasn't the exact type to directly replace the one for my engine (but it will work), and it cost me about $1 more than amazon or a big box store for the privilege. Their parts guy seemed incapable of using google to look up cross references. I pulled it up on my phone in about 10 sec, and still struck out with them. Honestly, I would have walked out without the overpriced part, as it wasn't an exact match, but I wasted over 15 minutes at that point, so felt committed. read more

Triebold did a great job with my repair. I brought in an old lawnmower with a blown up engine and they put a new engine in for a great deal, in a timely fashion. They're repair crew was very friendly, honest, and helpful, I would definitely recommend, especially if you are in need of repairs. read more

From the first time I went in to the last time I'll ever go in, dealing with these guys has been a very trying experience to say the least. I don't like leaving negative reviews, unless a place warrants it, and Triebold deserves it. No one wants to talk to you unless you're a regular, and the sales person I've dealt with regularly is incompetent to say the least. 15 minutes to get a price on a Stihl chain? Cmon guy. 10 minutes just to buy 2 quarts of hydraulic fluid? Good grief. I'll drive to Harvard and see the folks at A.A. Anderson. read more